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Business Case Study - Flash Cards
Flash Cards for United World Peace Mission to Loyka
52
Business
12th Grade
01/29/2012

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Term
Ethical Objectives
Definition
The goals set by an organization that fall within an established set of moral guidelines or fair business practice.

In this case study, the ethical objectives were to create stability, maintaing order, peace and security.
Term
Primary Sector
Definition
The sector which is involved in extracting natural resources. For example mining iron ore, fishing, etc.
Term
Secondary Sector
Definition
The sector which industries are involved in manufacturing goods using raw materials provided by the primary sector. For example car factories, etc.
Term
Tertiary Sector
Definition
The sector of the economy which is devoted to service activities. For example insurance, retail, transportation, etc.
Term
Coalition Government
Definition
A government which is made up of more than one political party.
Term
Autocratic
Definition
Autocratic leaders like to be in total control and make decisions on their own. This style is most likely to be used when workers are unskilled, not trusted, and their ideas are not valued.
Term
Organizational Structure
Definition
The framework of an organization (typically a hierarchy) which shows the lines of authority and communication It determines the way responsibilities are delegated, controlled, coordinated, and how information flows between levels of management.
Term
Centralized
Definition
In a centralized structure, the decision making power is concentrated in the top layer of the management and there is tight control over departments and divisions.
Term
Organizational Culture
Definition
The attitudes, experiences, beliefs and values of an organization, that guides decision-making.
Term
Infrastructure
Definition
The communication network for transporting products, urban transport for workers and the provision of networks for all forms of digital communication. It also includes facilities that support industry which may mean the provision of services such as education, healthcare, etc.
Term
Force Field Analysis
Definition
A graphical tool that can guide change and help identify priorities for action. It is comprised of the 'driving forces for change' and 'restraining forces for change'. A diagram can be drawn to support the analysis.
Term
Situational Leadership Style
Definition
Adopting different leadership styles depending on the situation.
Term
Social Marketing
Definition
Applying the concepts of commercial marketing to the benefit of society or the "social good". E.g. public health campaigns - discouraging smoking or drink-driving.
Term
Public Relations
Definition
Creating brand awareness and a positive image association by activities such as sponsorship.
Term
Operational Objective
Definition
Short-term goals which help a business towards achieving its strategic/long-term goals.
Term
Salary
Definition
A payment made to an employee for his/her labour. It is usually expressed as an annual sum and paid monthly.
Term
Financial Rewards
Definition
Using money as way to drive an individual to achieving certain goals. For example, salaries, time-rate pay, piece-rate pay, 'fringe benefits', commission, etc.
Term
Non-financial motivation
Definition
Using methods that do not involve money to drive an individual to achieving certain goals.
Term
Non-Profit Organisation
Definition
An organization whose primary objectives do not include profit.
Term
Corporate Social Responsibility
Definition
An organization's duties to its internal and external stakeholders, acting as a good corporate citizen. It means going beyond legal duties.
Term
Humanitarian Project
Definition
Provides material or logistical assistance to a group of people or a country in need of aid.
Term
Delegation
Definition
Passing on the authority for particular functions, tasks and decisions, normally to those who are lower down in the organizational hierarchy,
Term
Chain of Command
Definition
The line of authority and responsibility, along which orders are passed in a formal organization.
Term
Distribution Business
Definition
A business that buys goods from a manufacturer in large quantities and then sells it to many other businesses.
Term
Sole Trader
Definition
A business owned by one person who provides all capital, other than loan capital, has complete control over decisions and unlimited liability.
Term
Foreign Intervention
Definition
When an external party acts on a region, displaying some sort of presence in the area. For UWP it would be them building a university in Loyka.
Term
Conservatives
Definition
Conservatives are people who hold resistance to change and favour traditional values and attitudes. These people do not favour UWP building the new hospital.
Term
Critical Path Analysis
Definition
This is a project management tool which serves to improve efficiency and productiveness by systematically scheduling task and resources. The earliest finishing time of constructing the hospital would be in 25-30 weeks.
Term
Empowerment
Definition
Empowerment involves giving workers greater control over their working lives. Workers are therefore able to make independent tasks.
Term
Flexible Matrix Structures
Definition
Matrix structures run under the organizational structure of the company. Being flexible allows them to alternate how their teams are formed instead of everyone under one supervisor.
Term
Workforce Planning
Definition
This is a continual process in which the needs and priorities of the business of the organization in order to ensure organizational growth. UWP would need careful planning to ensure that his men receive proper training for future stability.
Term
Safety Procedures
Definition
These are a set of instructions to help avoid harmful or dangerous situations.
Term
Training
Definition
The process of increasing the knowledge and skills of the workforce to enable them to perform their jobs effectively.
Term
Social and Environmental Audit
Definition
An inspection or evaluation of social and environmental areas. For UWP it would be conducting inspections on the social stability and environmental situation in Loyka.
Term
Primary Research
Definition
Primary research involves the collection of data that does not already exist, which is research to collect original data. As UWP is carrying out social and environmental audit, it would be completely new information which they would gain.
Term
Cell Production
Definition
Cell production is a form of team working and helps ensure worker commitment, as each cell is responsible for a complete unit of work. In general it has the flow production line but split into self-contained units. This was planned for the construction of the new hospital.
Term
Public-Private Partnerships
Definition
These are a form of private business ventures which are contributed both by the government and private sectors, funded by both to an extent. UWP would be hoping that this hospital will attract funding from the government or other private investors.
Term
Economies of Scale
Definition
Economies of scale are the cost advantages that a business can exploit by expanding their scale of production. These usually occur as a business gets larger in size, which is what Kos Palouk is hopeful his business will gain as he increases his distribution business to more areas.
Term
Marketing
Definition
This is a systematic method that identifies, anticipates and supplies customer requirements efficiently and profitably.
Term
Logistics
Definition
Logistics is the organization or coordination of an operation involving people, supplies, transport, etc. Logistics of Kos Palouk would be arranging the transport of his produce in a war-torn country and establishing proper communication, which is what is proving difficult for him.
Term
Sources of Finance
Definition
These are methods to raise money for a business. Kos Palouk has to decide how he is going to fund his operations if he is thinking of expanding, which is what he is discussing with the Bank.
Term
Collateral
Definition
This is a security put in place for the repayment of a loan. If Kos Palouk is unable to meet his payments for his loan on the truck, they would take away his truck as a result.
Term
Loan
Definition
A bank loan is a fixed amount borrowed from the bank for a fixed term with regular fixed repayments. Kos Palouk is funding his lorry with these bank loans.
Term
First-Mover Advantage
Definition
This is advantage gained by a business being the first occupant of that market segment. Kos Palouk will be able to gain this because of his close ties with the UWP Mission.
Term
Just-In-Time
Definition
Just in time is a ‘pull’ system of production, so actual orders provide a signal for when a product should be manufactured. Demand-pull enables a firm to produce only what is required, in the correct quantity and at the correct time. Kos Palouk uses this to keep waste to a minimum.
Term
Just-In-Case
Definition
This is a method of stock control in which more supply is kept above demand for unexpected orders, Kos Palouk is thinking of moving to this stock control method to prevent complications.
Term
Waste
Definition
These are any rejected or unwanted materials. For Kos Palouk it would be from Just-In-Case stock control methods, where if unexpected orders don't come the produce would degrade.
Term
Working Capital
Definition
Working capital is the cash needed to pay for the day to day operations of the business. Kos Palouk would need to know whether he is able to fund his day-to-day operations.
Term
Wholesaler
Definition
A wholesaler is a business who buys and stores large quantities of several producers goods and then breaks into the bulk deliveries to supply retailers with smaller quantities. There is currently no city-wide wholesaler in Loyka.
Term
Supply Chains
Definition
This is the sequence of processes involved in the production and distribution of a commodity, which Kos Palouk would need to build and manage if he is to become a wholesaler.
Term
Job Security
Definition
This is the confidence in the protection of one's job. Kos Palouk is confident that he will have a job as long as he works in the officers' dining hall, but will lose it once the UWP Mission leaves.
Term
Motivation
Definition
The internal and external forces and influences that drive an individual to achieving certain goals.
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