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Definition
| a force for achieving desired outcomes that is prescribed by the formal hierarchy and reporting relationships |
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Term
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Definition
| a trait of a department whose role is in the primary activity of an organization |
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Definition
| the negotiation of an agreement between management and workers |
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Term
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Definition
| rivalry between groups in the pursuit of a common prize |
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Term
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Definition
| a situation in which parties in conflict directly engage one another and try to work out their differences |
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Term
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Definition
| a source of power for a department that reduces uncertainty for other departments by obtaining prior information, prevention, and absorption |
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Term
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Definition
| constraining frames of reference and guidelines by top managers on decisions made at lower levels |
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Term
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Definition
| one aspect of horizontal power: when one department is dependent on another the latter is in a position of greater power |
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Term
| domains of political activity |
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Definition
| areas in which politics plays a role. Three domains in organizations are structural change, management succession, and resource allocation |
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Term
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Definition
| control over money is an important source of power within an organization |
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Term
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Definition
| behaviour that occurs between organizational groups when participants identify with one group and perceive that other groups may block their group's goal achievements |
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Term
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Definition
| teams designed to increase worker participation and to provide a cooperative model for addressing union-management issues |
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Term
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Definition
| the bargaining process that often occurs during confrontation and enables the parties to systematically reach a solution |
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Term
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Definition
| top managers increase their power by locating themselves centrally in an organization and surrounding themselves with loyal subordinates |
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Term
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Definition
| a trait of a department whose function cant be performed by other readily available resources |
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Term
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Definition
| activites to acquire, develop, and use power and other resources to obtain a preferred outcome when there is uncertainty or disagreement about choices |
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Term
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Definition
| a definition of an organization as being made up of groups that have separate interests, goals, and values in which power and influence are needed to reach decisions |
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Term
| political tactics for using power |
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Definition
| these include building coalitions, expanding networks, controlling decision premises, enhancing legitimacy and expertise, and making a direct appeal |
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Term
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Definition
| the ability of one person or department in an organization to influence others to bring about desired outcomes |
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Term
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Definition
| there are five sources of horizontal power in organizations: dependency, financial resources, centrality, non substitutability, and the ability to cope with uncertainty |
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Term
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Definition
| a description of an organization characterized by a rational approach to decision making, extensive and reliable information systems, central power, a norm of optimization, uniform values across groups, little conflict, and an efficiency orientation |
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Term
| sources of intergroup conflict |
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Definition
| factors that generate conflict, including goal incompatibility, differentiation, task interdependence, and limited resources |
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Term
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Definition
| events and activities inside and outside an organization that are essential for attaining organizational goals |
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Term
| tactics for enhancing collaboration |
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Definition
| techniques such as integration devices, confrontation and negotiation, intergroup consultation, member rotation, and shared mission and superordinate goals that enable groups to overcome differences and work together |
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Term
| tactics for increasing power |
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Definition
| these include entering areas of high uncertainty, creating dependencies, providing resources, and satisfying strategic contingencies |
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