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Definition
| Preparation, organization, effort and feedback |
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Term
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Definition
Eye contact
No Fillers
Speed and VOlume
Body Language
Content and Structure
Strong start and finish
relate to an experience
know your audience
listening?- dont repeat
KISS- keep it simple stupid |
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Term
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Definition
Moral Standards and Moral Impact
Moral Problem
Economic, legal, ethical
Moral Solution |
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Term
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Definition
| Managers should maximize profits at all times- dont give to charities |
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Term
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Definition
| Obligation and Duty- do what is right- ignore consequences- okay to tell white lies |
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Term
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Definition
| morally right action will produce a good outcome- focus on the consequences of an action |
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Term
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Definition
| Moral worth of an action is soley base by its overal utility- the greatest good for the greatest number of people |
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Term
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Definition
Benefits to someone, harms to others
rights exercised, rights denied |
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Term
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Definition
implicit and explicit norms used to huide their behavior (gut feeling)
*widely accepted, uncontroversial, clear |
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Term
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Definition
| Conscious and reflective activity of making good decisions and justifying actions- requires analysis |
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Term
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Definition
| deontology- does not consider consequences of action- actions are inherently good or bad and apply to everyone. IE 10 commandments or golden rule |
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Term
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Definition
| personal traits and qualities that define who we are as humans |
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Term
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Definition
| forms of human excellence overtime |
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Term
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Definition
| bad character- lack of excellence |
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Term
| morally commendable traits |
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Definition
| fairness, trustworthiness |
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Term
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Definition
| individuals adhere to convictinos or moral standards even when cost of doing so are great |
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Term
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Definition
| high moral standards and strength of character |
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Term
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Definition
| the goal of a decision- what you ope to achieve from an ethical decision |
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Term
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Definition
| result of a decision- determines moral worth of action.. ends justify the means= consequentialism |
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Term
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Definition
| process of convincing oneself that a decision is fair and defensible, when in fact it merely serves ones own interests or offers an easy way out |
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Term
| 3 guides to avoid rationalization |
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Definition
1.) publicity test- could defend your position in public?
2.) reversibility- would you agree if you were the one receiving negative consequence?
3.) generalizability- can decision be defended with same reasoning in similar cases? |
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Term
| guides to resolving complex cases (6) |
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Definition
1.) KEY FACTS- accurarcy, bias, completeness?
2.) PROCESS AND INVOLVEMENT- authority, consultation, participation
3.)DOCUMENTED ORGANIZATION-mission statement, backing?
4.) PRIMARY OBLIGATION- fundamental duties must be protected
5.) Effectiveness- grfeater likeliness of success increases as attractiveness of option
6.) WHAT CAN YOU LIVE WITH?- keep you up late at night? |
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Term
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Definition
| socially enforced stands of minimum moral behavior |
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Term
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Definition
| ambiguity, changes in law, reactive- (say what not to do) |
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Term
| levels of ethical inquiry (4) |
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Definition
4.) society- economic affairs- gov't
3.) corporations and policies- focus on companies
2.)stakeholders- employees
1.) personal- each other |
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Term
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Definition
| deal with inevitable difficulties of life |
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Term
| pyramind of social responsibility |
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Definition
4- philanthropic0 good corporate citizen
3- ethical- do what is right
2- legal- obey law
1- economical- be profitable |
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Term
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Definition
form of self regulation
organizations obligations to best serve
embraces responsibility for impact of actions |
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Term
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Definition
provide resources to increase awareness and concern for a social issue-
ex.) net jet with pelotonia |
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Term
| CSR- cause-related marketing |
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Definition
commit to making a contribution or donation of a % of revenue to a specific cause
ex.) donation 15% of price of each item sold |
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Term
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Definition
support the development of a behavior change campaign
ex.) TRUTH |
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Term
| CSR- corporate philanthropy |
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Definition
a direct contribution to charity or cause in form of cash
ex.) boeing gave 57 billion |
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Term
| CSR_ community volunteering |
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Definition
support employees to volunteer their time to local community
ex.) ford- habitat for humanity |
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Term
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Definition
moral obligation
sustainability
stewardship
notion of license
reputation
recruiting top talent |
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Term
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Definition
lower economic efficiency and profit
imposes unequal costs vs. competitiors
imposes hidden cost passed to shareholders
requires skill businesses may lack
places resonsibility on bsuiness rather than individual |
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