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BUS360 - Weems
Chapter 9
28
Business
Undergraduate 3
10/29/2012

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Term
Product
Definition
Anything that is of value to a consumer and can be offered through a voluntary marketing exchange.
Term
Product Assortment (Product Mix)
Definition
Complete set of all products offered by a firm.
Term
Product Lines
Definition
Groups of associated items, including those consumers use together or think of as part of a group of similar products.
Term
Product Category
Definition
Assortment of items the customer sees as reasonable substitutes.
Term
Brand
Definition
Name, term, design, symbol, or any other features that distinguish a seller's good or service from those of other sellers.
Term
Product Line Breadth
Definition
Number of product lines, or variety, offered by the firm.
Term
Product Line Depth
Definition
Number of categories within a product line.
Term
Stock Keeping Units (SKUs)
Definition
Individual items within each product category; the smallest unit available for inventory control.
Term
Category Depth
Definition
Number of stock keeping units (SKUs) within a category.
Term
Brand Equity
Definition
Assets and liabilities linked to a brand that add to or subtract from the value provided by the product or service.
Term
Brand Awareness
Definition
Measure of how many consumers are familiar with the brand and its image; created through repeated exposures of brand elements in the firm's communications.
Term
Perceived Value
Definition
Relationship between a product's or service's benefits and cost.
Term
Brand Association
Definition
Mental links between a brand and its key product attributes; can involve a logo, slogan, or famous personality.
Term
Brand Personality
Definition
Set of human characteristics associated with a brand, with symbolic or self-expressive meanings for consumers.
Term
Brand Loyalty
Definition
When consumers buy the same brand repeatedly over time rather than buying from multiple suppliers within the same category.
Term
Manufacturer Brands (National Brands)
Definition
Brands owned and managed by the manufacturer.
Term
Private-Label Brands (Store Brands)
Definition
Brands developed and marketed by a retailer and available only from that retailer.
Term
Generic
Definition
Product sold without a brand name, typically in commodities markets.
Term
Corporate Brand (Family Brand)
Definition
Use of a firm's corporate name to brand all its product lines and products.
Term
Corporate and Product Line Brands
Definition
Use of a product line name to brand rather than the corporate name.
Term
Individual Brands
Definition
Use of individual brand names for each of a firm's products.
Term
Brand Extension
Definition
The use of the same brand name for new products introduced to the same or new markets.
Term
Brand Dilution
Definition
When a brand extension adversely affects consumer perceptions about attributes of the core brand.
Term
Cobranding
Definition
Marketing two or more brands together in the same package or promotion.
Term
Brand Licensing
Definition
Contractual arrangement whereby one firm allows another to use its brand name, logo, symbols, or characters for a negotiated fee.
Term
Brand Re-positioning (Re-branding)
Definition
Strategy to change a brand's focus to target new markets or realign the core emphasis with changing market preferences.
Term
Primary Package
Definition
Packaging the consumer uses, such as toothpaste tube; typically seeks convenience in terms of storage, use, and consumption.
Term
Secondary Package
Definition
Wrapper or exterior carton containing primary package; provides UPC label used by retail scanners; can contain product information unavailable on the primary package.
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