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BUS 682 Midterm
SFSU Sorensen
74
Business
Undergraduate 4
02/28/2012

Additional Business Flashcards

 


 

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Term
Corporate Social Responsibility (CSR)
Definition
theory of corporate self-regulation integrated into a business model.
Term
Stakeholders
Definition
are any group, such as workers or shareholders, which has a vested or identifiable interest in the firm.
Term
Primary Stakeholders
Definition
have a direct stake in the firm and the outcomes of its decision-making and therefore are considered to have the most influence.
Term
Secondary Stakeholders
Definition
have a less direct interest in the firm, which implies that the firm does not have to be as accountable to them.
Term
Characteristics of a Monopoly
Definition
1. Only one firm exists in the market or at the very least one firm has an overwhelming market share.

2. The monopolist sells a unique product or one with no close substitutes.

3. There are significant entry barriers preventing any potential competitors from entering the market.

4. Given the above characteristics, the monopolist is able to set the market price and sell its product far in excess of marginal cost. This earns the monopolist a profit far greater than firms in a competitive market would earn. The lack of entry barriers prevents competing firms from gaining access to this market.
Term
characteristic of perfectly competitive market
Definition
1. Many firms exist in the industry. No one firm has a significant share of the market or can exert any significant market power.

2. Information is readily available to both suppliers and buyers concerning available supply, demand, product characteristics, and the technologies needed to produce that output.

3. Each firm produces an identical or very similar product. Any product or marketing innovation can be quickly adopted by each firm’s competitors.

4. Since no significant differences exist between various firms’ products, each firm is forced to compete on the basis of price. No one firm has the ability to manipulate or set the market price.

5. There are no significant barriers to entry. Competing firms will come into the market whenever profits are high, and the resulting increase in supply will in the long run drive profits down to a normal rate of return.
Term
capatilist manifesto
Definition
1. Profitable businesses in competitive markets create jobs and income, which rewards the community and society in which the businesses operate. Opportunity and prosperity are advanced through this process.

2. Firms treat their stakeholders ethically and fairly.

3. Workers are paid a fair day’s wage for a fair day’s work.

4. Suppliers are paid a competitive price for their goods and services.

5. Customers are offered quality products at competitive prices.

6. Shareholders are rewarded with a competitive return on their investment.

7. In a competitive market, firms do not need to lie, cheat, or steal to get ahead. Governments will enforce rules that penalize such behavior.
Term
American fur stakeholders
Definition
gov- expanded territory, obby succeeded when in getting the government to forbid foreigner from trading fur in the Northwest Territory.
employees- Astor treated his employees horrible. Astor exploited his employees every way that he could. He cut their salary from 100 a 
year to 250 every 3-year. Because he own everything from the shops and 
clothing and all other living expense the workers would need, he up 
the price to profit from them over 100%
Term
Am Fur- consistent with the 
market capitalism model of competitive markets?
Definition
One of the most specific facts to the market capitalism and the model 
of competitive market was that the government was not a big part of interfering with The American Fur Company. During the beginning stages 
of Astor’s fur business he had a few issues with the Government trying 
to put post up so that the trading business would be more regulated. 
But this didn’t work out so well because people and also Astor were 
using Alcohol and other incentive to lure the Native to their 
business. During the most successful part of the company’s career the 
government stayed away from the company and put very regulations on 
them. By doing so The American Fur Company succeeded in competing with 
other companies.
Term
Am Fur- not consistent with the 
market capitalism model of competitive markets?
Definition
The most inconsistent fact about The American Fur Company would be 
that they had a monopoly over in the US. In area such as the North 
West when the government agreed to not allow any foreign country to do 
business The American Fur Company began their monopoly in this area. 
Because the area was so new, there weren’t any regulation against the 
company to treat the market fairly for other companies. Astor would 
set up trading post next to other fur company such as the Columbian 
Fur Company and Bernard Pratt and Company and “engaged with cutthroat 
price competitive” which resulted in them bankrupting.
Term
Am Fur- consistent with the 
stakeholder model of competitive markets?
t
Definition
the American Fur Company was consistent in that they consistently made sure they made profit for the investors. In the case of The American 
Fur Company even though Astor was the owner of 99.9 of the stock, he 
manage to make profit for himself who was the biggest stockholder.
Term
Am fur-not consistent with the 
stakeholder model of competitive markets?
Definition
The American Fur Company was not consistent with treating their customers and their employees ethically right. Astor would not allow 
their employees to buy product of other companies and while they were 
working with him. He also cut their salary and sold them product that 
was not to standard. By watering down Whisky and selling them to his 
employee at price 100 percent more is not legitimate. The stakeholder 
model says to treat your stakeholder ethically correct.
Stakeholder Model
Term
Stakeholder model
Definition
by contrast is an ethical theory of management 
in which the welfare of each stakeholder must be considered as and 
end.”
Term
Am fur-fourteen different theories of ethical behavior 
detailed in chapter 8 could best describe the firm's actual behavior? 
Is this theory consistent with the market capitalism's model of 
competitive markets? Explain your answer.
Definition
he American Fur Company and Astor had very little ethic to work with. 
Astor deprived his stockholders of dividend and made profit for 
himself. Astor ethical principal would only fall under two categories, 
which were The Categorical Imperative and the Conventionalist Ethics.

Categorical Imperative: In the case of the American Fur Company Astor had use bribery and 
loans to win his way to the government’s decision. During the early 
1800 bribery was not an illegal matter, so Astor was not breaking any 
law by doing so. Yet he did understand the it was not always the right 
way to go about doing business.
Term
Am Fur- firm’s philosophy concerning corporate 
social responsibility in each case study as being consistent with the 
market capitalism model? Explain your answer.
Definition
The firm does not have characteristic that show social responsibility 
that consist with the market capitalism model. The model explains that 
the firm should be responsible to the environment and the people are 
that is involves with or around the business. The American Fur Company 
would go and clear out an area by over trapping fur and move on to the 
next land available. They did not work to improve the society even 
after they promise the government that they would help people settle 
down in the new location.
Term
Am fur- characterize the firm’s philosophy concerning corporate 
social responsibility in each case study as being consistent with the 
stakeholder model? Explain your answer.
Definition
The firm does not hold corporate social responsibility, because they 
did not allow competitors to compete in the market and they 
consistently use illegal and non-ethical ways to run their business. 
The American Fur Company had promise the government that they would 
have many investors to start the company and do business legally with 
others. Astor only allowed 4 other investors with very little 
investment so that he could hold the stock percentage at 99.9 %.
Term
Am fur-What specific role, if any, did the government play in each case 
study? Was the government's actions influenced in any way by the 
firm?
Definition
The government had a large part of the company’s success. By having 
very little regulation towards them it allowed the company to 
monopolize in the industry. Because the company had connection with 
government and the president they convince them to regulate on foreign 
business and also Astor convince them to allow him to have his company 
expand in the Louisiana area. Government official such as Cass had 
been given as much as 35,000 by Astor. The president of US at one 
point owed Astor 5,000 dollars.
Term
Am fur- Were there any specific business practices in each case study that 
stood out as either tremendously innovative or remarkably flawed? 
Explain your answer.
Definition
In 1831 Astor introduce the new technology innovation the steamboat 
Yellowstone, Which could travel up from 50-100 miles a day in 
comparison to the Keelboat that was used by his competitors which 
would only travel 20 miles a day. This innovation made The American 
Fur company even more competitive in the market.
Term
KFC- several specific stakeholder groups in the case study and discuss their relevance.  According to the stakeholder model, which of these stakeholder groups in each case study would be considered primary stakeholders?
Definition
People for the Ethical Treatment of Animals (PETA )is a secondary 
stakeholder.  According to the stakeholder model, examples, such as 
activist groups are considered a secondary stakeholder because the 
relationship to Kentucky Fried Chicken (KFC) is less mutually 
immediate, beneficial, burdensome, or have the power to influence the 
firm’s decision.  PETA is boycotting KFC, and its suppliers, for the 
treatment of chickens used in the production of their foods.

KFC, as well as the companies, under Yum! Brands is the primary 
stakeholder.  KFC buys chickens from 18 independent companies, which 
operate over 50 chicken farms and slaughterhouses.
In theory, the perspective of who is a primary or secondary 
shareholder is dependent on the stakeholder.  For example, since PETA 
declared “war” on  KFC, PETA would consider the chicken suppliers for 
KFC to be primary stakeholders.  KFC, according to the stakeholder 
model would consider their suppliers as secondary shareholders.
Term
KFC- specific to the case study are consistent with the 
market capitalism model of competitive markets?
Definition
Yum! Brands is the largest quick-service restaurant corporation with 
35K restaurants world wide.  This fact is consistent with the market 
capitalism model of competitive markets; specifically, the model’s 
assumption that business owners are powerfully motived to make profit, 
as well as the ethical duty of management is to promote the interests 
of the shareholders.

PETA’s formation to protect animal rights worldwide is consistent wit 
the market capitalism model of competitive markets, specifically the 
model’s assumption that markets discipline private economic activity 
to promote social welfare.

KFC’s profitability during PETA’s boycott increased by 12% and net 
income increased to 24%.  This is another example that is consistent 
with the market capitalism model of competitive markets.  Even though 
the boycott lasted for several years, KFC’s overall performance over 
this time increased, which is consistent with the assumption that 
business owners are powerfully motivated to make profit, as well as 
the duty of management to promote the interests of the shareholders. 
In addition to this, the following assumption is also relevant, that 
the proper measurement of corporate performance is profit.
Term
KFC- What facts specific to the case study are not consistent with the 
market capitalism model of competitive markets?
Definition
KFC’s way of blaming the suppliers for the treatment of chickens and 
not theirs, or their lack of taking some responsibility for the 
mistreatment of chickens is not consistent with the market capitalism 
model of competitive markets, specifically, the assumption that moral 
restraint accompanies the self-interested behavior of business.  This 
fact undermines KFC’s, and Yum! Brands business by not being diligent 
and ensure that their suppliers are humanely treating chickens.

KFC’s profitability during the time of is not consistent with the 
market capitalism model assumption that if free competition exists, 
the market will hold profits to minimum and the quality of products 
and services will rise as firms to try to attract more buyers.  This 
fact is inconsistent because as one several companies under Yum! 
Brands, it becomes the largest quick-service restaurant worldwide; 
because the products offered were in question, whether the company 
ethically treated the animals.
Term
KFC- What specific facts of the case study are consistent with the 
stakeholder model of competitive markets?
Definition
KFC’s profitability during the PETA campaign is a fact consistent with 
the stakeholder model of competitive markets.  The stakeholder model 
is an ethical theory of management in which the welfare of each 
stakeholder must be considered as an end.  Stakeholder interests have 
intrinsic worth; they are not valued only to the extent that they 
enrich investors.

Along the lines of profitability, KFC was able to create income for 
its investors and a product that was still in demand by consumers. 
This fact is associated to the stakeholder model belief of managing 
the stakeholders through the managers because it is ethical and the 
stakeholders have moral rights that grow from the way powerful 
corporations affect them.  As a result of the profits, stakeholders, 
primary and secondary, were influenced to stay loyal to KFC and Yum! 
Brands.
Term
KFc-What facts specific to the case study are not consistent with the 
stakeholder model of competitive markets?
Definition
KFC’s inadequate response to PETA’s campaign in the end is a fact that 
is not consistent with the stakeholder model of competitive markets. 
Even though PETA and those consumers that support PETA’s campaign, KFC 
did not seem eager to make concessions to appease PETA and their 
supporters because they do not directly influence the decisions made 
at KFC.
Term
KFC-Which one of the fourteen different theories of ethical behavior 
detailed in chapter 8 could best describe the firm’s actual behavior? 
Is this theory consistent with the market capitalism’s model of 
competitive markets?  Explain your answer.
Definition
The conventional ethic best describes KFC’s (and Yum! Brands) actual 
behavior in the case study.  The conventional ethic states that 
business is like a game with permissive ethics and any action that 
does not violate the law is permitted.  This ethic best describes 
KFC’s actions for several reasons.  First, when PETA announced their 
campaign, KFC easily placed the blame of the treatment of chickens on 
their suppliers, who were independent entities from KFC.  KFC would 
not acknowledge any unethical treatment on their behalf.  Next, in 
part of their response to PETA’s accusations, KFC felt they (their 
suppliers) were operating under government regulations and felt that 
their was no mistreatment on the behalf of KFC and their suppliers. 
Finally, KFC was only trying to appease PETA when they made agreements 
to improve the conditions for chickens.
Term
KFC- Would you characterize the firm’s philosophy concerning corporate 
social responsibility in the case study as being consistent with the 
market capitalism model? Explain your answer.
Definition
Yes in one sense and no on many levels that was more relevant to the 
stakeholder model. KFC’s philosophy concerning corporate social 
responsibility was consistent with the market capitalism model by 
abiding to the following broad principle that corporations are 
economic institutions run for profit. Over the duration of the PETA 
campaign, KFC’s profits increased 24%.
Term
KFC- ould you characterize the firm’s philosophy concerning corporate 
social responsibility in each case study as being consistent with the 
stakeholder model? Explain your answer.
Definition
No.  KFC’s philosophy concerning corporate social responsibility was 
not consistent with the stakeholder model.  Their philosophy went 
against most of principles of corporate social responsibility. 
Managers must act ethically.  In the case study, only one of KFC’s 
upper level managers, Bruce Friedrich, raised concerns for PETA’s 
allegations.  Corporations have a duty to correct adverse social 
impacts they cause.  In the case study, KFC did not do enough to 
address conditions with their suppliers accused of mistreat of the 
chickens.  Managers should try to meet legitimate needs of multiple 
stakeholders.  KFC compromised the needs of animal rights activists to 
ensure profits their profits by not nudging their suppliers to improve 
animal conditions.
Term
KFC-  What specific role, if any, did government play in the case study? 
Was the government’s actions influenced in any way by the firm?
Definition
In the case study, government became involved in the PETA vs. Yum! 
Brands case where PETA sued Yum! Brands claiming that Yum! Brands had 
false statements on its website concerning the treatment of chickens.
Term
KFC- Were there any specific business practices in the case study 
that stood out as either tremendously innovative or remarkably 
flawed?  Explain your answer.
Definition
A specific business practice in the case study that was remarkably 
flawed was how easily that KFC (and Yum! Brands) blamed their 
suppliers for PETA’s accusations; not taking the allegations seriously 
to make changes that were more humane in the mass production of 
chickens.

Another example that I felt was remarkably flawed was PETA’s actions 
used in their activism.  I felt PETA’s actions were unprofessional and 
its actions during this time I felt deterred many people from 
listening to their cause to boycott KFC because of the mistreatment of 
chickens.
Term
GE- Identify several specific stakeholder groups in each case study and 
discuss their relevance. According to the stakeholder model, which of 
these stakeholder groups in each case study would be considered 
primary stakeholders? Use facts from the case study to support your 
argument.
Definition
The founding stakeholders are Thomas Alva Edison wih J.P. Morgan from 
1947 to 1931. Edison started the Edison Electric Light Company to make 
light bulbs and electrical equipment. Although he was a brilliant 
inventor, Edison failed as a manager. J.P. Morgan took over and 
organized the now named General Electric business. The company 
expanded by introducing new electrical appliances, jet planes, silly 
putty, and more.

Jack Welch took over in 1981 and changed the General Electric system 
by closing or selling business sections that were failing and laying 
off thousands of workers to make sure they are either the number one 
or two business ranked in their industry. Welch made drastic changes 
that influenced the company’s profitability.
Term
GE- What facts specific to each case study are consistent with the 
market capitalism model of competitive markets?
Definition
General Electric was consistent in remaining profitable and 
contributing to society by paying taxes, employing themselves in 
philanthropic and community activities. Welch promoted pensions for 
stakeholders and employees which met the standard requirements by 
law.
Term
GE- What facts specific to each case study are not consistent with the 
market capitalism model of competitive markets?
Definition
General Electric changed drastically when Welch laid off tens of 
thousands of employees because they were the bottom 10% employees that 
did not fit within the company.

GE’s manufacturing plant in New York was releasing a cancer causing 
chemical called PCB into the Hudson River. After years of battling 
with the government’s Environmental Protection Agency, General 
Electric became liable for the pollution and was forced to pay the 
costs of the cleanup.
Term
GE- What facts specific to each case study are consistent with the 
stakeholder model of competitive markets?
Definition
During Welch’s time, GE’s pension fund was distributed for 
stakeholders, employees, and even retired workers. 
General Electric contributed in philanthropic and community activities 
while creating foundations for nonprofit organizations and college 
grants.
Term
GE- What facts specific to each case study are not consistent with the 
stakeholder model of competitive markets?
Definition
Although GE’s pension plans covered existing stakeholders, employees, 
and retired workers, GE would not budge into increasing benefits for 
retirees. Welch turned the surplus of the pension fund into profit for 
the benefit of the company. Only after being pressured by unions and 
pensioners, GE finally increased pensions from 15 to 35 percent.
Term
GE-Which one of the fourteen different theories of ethical behavior 
detailed in chapter 8 could best describe the firm's actual behavior? 
Is this theory consistent with the market capitalism's model of 
competitive markets? Explain your answer.
Definition
Proportionality Ethic – Welch made decisions that were for the good 
of the company for profit and for himself (higher pension plan and 
benefits for himself). Every decision Welch made came with 
consequences including increasing pension benefits and paying for 
pollution cleanup. Another example would be increasing the 
unemployment population at GE because he thought it would be good for 
the company but he did not think about the good of the laid off 
employees.
Term
GE- Would you characterize the firm’s philosophy concerning corporate 
social responsibility in each case study as being consistent with the 
market capitalism model? Explain your answer.
Definition
Yes, General Electric remained one of the top ranked companies 
because of its consistent market in profitability and loyalty to its 
stakeholders. General Electric remained competitive with its 
businesses in their industry and sought out to keep increasing profit 
and marketability.
Term
GE-Would you characterize the firm’s philosophy concerning corporate 
social responsibility in each case study as being consistent with the 
stakeholder model? Explain your answer.
Definition
Yes and no because General Electric, under the influence of Welch, 
did “good” in terms of engaging in philanthropy, funding nonprofit 
organization and the like, they still managed to remain greedy by 
distributing no more than the law requires for pensions and battling 
liability over their manufacturing plant’s pollution.
Term
GE- What specific role, if any, did the government play in each case 
study? Was the government's actions influenced in any way by the 
firm?
Definition
A specific role that the government played was claiming GE’s 
manufacturing plants liable for polluting the Hudson River. GE refused 
to pay the costs of removing the toxic chemicals and created a 
campaign to show the public that the chemicals are harmless. This 
battle influenced the company because it divided the public into 
taking sides. People only shopped at places where the store owner’s 
shared the same support position.
Term
GE- Were there any specific business practices in each case study that 
stood out as either tremendously innovative or remarkably flawed? 
Explain your answer.
Definition
Even though it was depressing to layoff so many employees, GE’s 
efficiency increased. Decisions were made faster because they were no 
longer passed down by layers of presidents to make a final decision. 
GE’s locomotive plant decreased a little over 50 percent but increase 
inventory about 3 times more.
Term
Jack Welsh at GE
Definition
magine, solve, build and lead - four bold verbs that express what it is to be part of GE. Their action-oriented nature says something about who we are - and should serve to energize ourselves and our teams around leading change and driving performance.
Term
Jack Welsh at GE-Identify several specific stakeholder groups in each case study and discuss their relevance. According to the stakeholder model, which of these stakeholder groups in each case study would be considered primary stakeholders? Use facts from the case study to support your argument.
Definition
Although, here are several GE stakeholders, I believe that the primary stakeholder for this case study are the employees such as the manufacturing, service, financial, managers, and the directors.
(Page 147) states that “One underlying reason for the increasing profitability of GE is that through this churning of businesses GE’s center of gravity shifted from manufacturing to services. The GE he inherited earned 85 percent of its revenue from manufacturing; the GE he created got 70 percent of its revenue from services.” 
“Welch wrung profits from GE by creating a performance culture. Managers were energized.”
Welsh also encouraged the employees to speak about their ideas and frustrations to their manager, as said on page 146, employees were introduced to a terminology called “work out” in which employees are given a chance to voice their frustrations, opinions and ideas to their managers. Without GE’s employees and Welsh training, GE would not be one of the best company in the world.
Term
Jack Welsh at GE- What facts specific to each case study are consistent with the market capitalism model of competitive markets?
Definition
As much as Welsh pushed his employees to work harder than other companies, GE paid a great amount of money and pension to its employees. GE also released a range of philanthropy and community activities. An example of which is, in year 2000, the GE made $40 million in grants to colleges, universities and nonprofit groups in the US and worldwide. (page 152)
Term
Jack Welsh at GE- What facts specific to each case study are not consistent with the market capitalism model of competitive markets?
Definition
GE’s tremendous amount of layoff is only one of the not consistent with the market capitalism model. Welsh’s “vitality curve” not only hurt the manager’s morale but also encouraged backstabbing in the company. 
Pollution in the Hudson River is also a part of inconsistency with the market capitalism: although, it was proven that PCBs (Polychlorinated biphenyls) is not harmful to people’s health, GE was irresponsible to pass the EPA (Environmental Protection Agency) principle. In 2001 EPA finally ordered dredging that cost GE $460 million fine. (page 148-149, 150)
Term
Jack Welsh at GE- What facts specific to each case study are consistent with the stakeholder model of competitive markets?
Definition
Welsh top priorities are the stakeholders of the company, with this being said, pension was given to the shareholders and employees alike.
Term
Jack Welsh at GE- What facts specific to each case study are not consistent with the stakeholder model of competitive market?
Definition
GE’s pension fund covered approximately 485,000 people, including 195,000 who already retired. When the stock market rose in the 1950s, the fund also rose to $50 billion by 2001, GE’s retirees and their unions requested increased benefits and cost-of-living increases for pensioners but the company rejected their demands. (page 151)
Term
Jack Welsh at GE- Which one of the fourteen different theories of ethical behavior detailed in chapter 8 could best describe the firm’s actual behavior? Is this theory consistent with the market capitalism’s model of competitive markets? Explain your answer.
Definition
The Categorical Imperative – Welsh, like Immanuel Kant is a perfectionist. They only abide by their rules and they also implement the rules to their employees. Anyone who fails will be fired. This theory is consistent with the market capitalism’s model because both Kant and Welsh stayed the same to their employees until they retire, (or in Kant’s case, died). Kant and Welsh goals were to follow their law in the business world, which help with GE’s success.
Term
Jack Welsh at GE- Would you characterize the firm’s philosophy concerning corporate social responsibility in each case study as being consistent with the market capitalism model? Explain your answer.
Definition
Yes, because even though there are sections of GE’s that cost failure to its employees, GE was consistent with the market capitalism model because they have given their employees and shareholder the pension they deserved and also created different kind of community service in and out of their corporation.
Term
Jack Welsh at GE- Would you characterize the firm’s philosophy concerning corporate social responsibility in each case study as being consistent with the stakeholder model? Explain your answer.
Definition
No, given that Welsh did the right thing by giving the employees the pension they deserve with the help of the union of course, he was still thinking of himself and his retirement in the end. GE still tried fighting the pollution they cost in the Hudson River.
Term
Jack Welsh GE-What specific roles, if any, did the government play in each case study? Was the government’s actions influenced in any way by the firm?
Definition
EPA did a great job with reprimanding GE on their behavior when they were carelessly polluting the Hudson River. No matter how much GE fought for the case and hired people to prove that it was not danger to anyone’s health, the government still did a great job fining them $460 million.
Term
Jack Welsh GE-Were there any specific business practices in each case study that stood out as either tremendously innovative or remarkably flawed? Explain your answer.
Definition
The “vitality curve” is a remarkably flawed. Forced ranking hurts the morale of the employees who are not on top. The system also hurts teamwork by pitting people against each other that may encourage back-stabbing behavior. Managers were also force to set high goals for the company. Although this was rather painful to its employees, Welsh was considered a management icon that big and small companies alike copied his vitality curve idea. In the end, it helped employee to think big and outside the box and be more creative and innovative.
Term
Standard Oil-
Definition
was predominant American integrated oil producing, transporting, refining, and marketing company. Established in 1870 as a corporation in Ohio, it was the largest oil refiner in the world and operated as a major company trust and was one of the world's first and largest multinational corporations until it was broken up by the United States Supreme Court in 1911.
Term
Standard Oil-Identify several specific stakeholder groups in each case study and discuss their relevance. According to the stakeholder model, which of these stakeholder groups in each case study would be considered primary stakeholders? Use facts from the case study to support your argument.
Definition
Stakeholder groups – Stockholders such as Rockefeller, Key Employees such as Execs, Customers, Other Employees, Communities of Cleveland and New York, Suppliers (in the beginning), Competitors, Media such as Ida Tarbell, Land from Resources being used, etc.

Primary Stakeholders – Stockholders, Key Employees, Customers, Suppliers, Customers, Other Employees

Rockefeller originally invested money in refinery in Cleveland which was a small industry at the time (p73). He also wanted to avoid paying a profit to anyone so he creating factories and such to make his own supplies as well as buying a forest of trees to make the supplies. He also bought out at least many of his competitors to form a monopoly and be in control of the entire industry.
Term
Standard Oil-What facts specific to each case study are consistent with the market capitalism model of competitive markets?
Definition
Before Standard oil came along in the 1870s the oil refining market was much more competitive, with many smaller independent companies competing with each other so that their customers got what they needed at sensible.
Term
Standard Oil-What facts specific to each case study are not consistent with the market capitalism model of competitive markets?
Definition
However Rockefeller came along and went after his company’s interests only. It seems that Rockefeller obtained an unfair advantage over his competitors through secret meetings and establishing contracts with the railroads that shipped oil. He lowered his prices so much that the other companies weren’t able to compete.
Term
Standard Oil- What facts specific to each case study are consistent with the stakeholder model of competitive markets?
Definition
From his very first paycheck, Rockefeller tithed ten percent of his earnings to his church, gave to education, and other worthy causes. He himself believed that it was important to give back to the community financially. Over his lifetime he gave gifts of approximately $550 million (see pg 78 for details.) in charitable contributions.
Term
Standard Oil-What facts specific to each case study are not consistent with the stakeholder model of competitive markets?
Definition
Although Rockefeller himself seemed to believe in the stockholder model for his personal life, Standard Oil and Co was not held to the same standard. Standard Oil did the exact opposite of what Rockefeller stood for. Standard Oil controlled the majority of the refined oil flows in the United States and showed complete disregard for companies and those around the organization that were not making it money.
Term
Standard Oil-Which one of the fourteen different theories of ethical behavior detailed in chapter 8 could best describe the firm's actual behavior? Is this theory consistent with the market capitalism's model of competitive markets? Explain your answer.
Definition
Might equals right Ethic - Justice is defined as the interest of the stronger (pg 229)
Standard Oil consistently weeded out the competion through sneeky practices such as rebate schemes and ordering his marketing agents to destroy independent suppliers. Standard Oil acted as if because they were the dominant player they should be able to kick out any competition that existed. Rockefeller was building an empire but didn’t care much for anyone else.
Term
Standard Oil-Would you characterize the firm’s philosophy concerning corporate social responsibility in each case study as being consistent with the market capitalism model? Explain your answer.
Definition
Yes, the Market Capitalism does not say much about corporate responsibility and discusses fair competion rather than “doing good” like in the Stakeholder model. So in that regard Standard Oil was consistent. The organization’s main allegiance was the interests of the shareholder.
Term
Standard Oil-Would you characterize the firm’s philosophy concerning corporate social responsibility in each case study as being consistent with the stakeholder model? Explain your answer.
Definition
No, in the stakeholder model, allegiance should be to all stakeholders including their competion, effected communities and suppliers which Standard oil didn’t show much consideration at all. In fact, they seemed to either destroy or ignore them all together.
Term
Standard Oil-What specific role, if any, did the government play in each case study? Was the government's actions influenced in any way by the firm?
Definition
Rockefeller came under attack from the federal government for having created a virtual monopoly over the oil industry. In 1890, John Sherman, a senator from Ohio, proposed an anti-trust act, authorizing the federal government to break up any businesses that prohibited competition. The Standard Oil Trust in effect eliminated competition. The United States Supreme Court eventually ruled in this case that Standard Oil was a trust and had to cease to exist. The company then splintered into numerous subsidiaries. In theory, these companies were no longer owned by a single person or operated by a single board of directors.
Term
Standard Oil-Were there any specific business practices in each case study that stood out as either tremendously innovative or remarkably flawed?
Definition
Standard Oil business practices were not innovative but they were smart. Rockefeller’s idea of not paying profit to anyone in the beginning and buying his own forest and making his own barrels was a good idea, but the companies success in the long run was flawed by greed to take over the entire industry and not allowing for competition.
Term
Conventionalist Ethic:
Definition
different code of conduct for business behavior
Business is a game that permits special lower ethics as long as no laws are violated.
Term
Disclosure Rule:
Definition
a test to determine whether or not a decision would survive disclosure and critical public scrutiny.
Term
Doctrine of the Mean:
Definition
virtue through moderation, i.e., act conservatively
Vague and open to different interpretations.
Term
Ends-Means Ethics:
Definition
worthwhile ends justify unscrupulous means
Emphasizes necessity of ethical compromise.
Term
Golden Rule
Definition
do unto others as you would have them do unto you.
Term
Intuition Ethic
Definition
people have a moral sense about right and wrong based on intuition
Somewhat subjective.
Term
Might-Equals-Right
Definition
what is ethical is what a firm has the strength to accomplish
Supports seizure by power.
Term
organizational ethics
Definition
be loyal to the organization or firm you work for.
Term
principle of equal freedom
Definition
freedom of action as long as no other individual's freedom is deprived
You can't make others worse off by your actions.
Term
proportionality ethic
Definition
a decision is ethical if the good effects outweigh the bad and no better alternatives are available.
Term
rights ethics
Definition
natural rights belong to individuals
Others have obligation to respect those rights.
Term
Theory of Justice
Definition
act in such a way so as to maintain the orderly bonds of community
Emphasizes impartiality and equal treatment.
Term
utilitarian ethic
Definition
act so as to create the greatest good for the greatest number of people.
Term
Categorical Imperative:
Definition
universal code of behavior
Principles of action adopted by everyone without inconsistency.
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