Term
How Do Salespeople Spend Their time each week? |
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Definition
- Selling Time (55%)
- On-Site Contacts (33%)
- Other Selling Contacts (22%)
- Non-Selling Time (35-60%)
- Administrative Tasks (10-20%)
- Travel Time (15-20%)
- Servicing the Account (10-20%)
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Term
On Average, selling days are their in a year?
- excluding sick days, vacation, holidays, conferences,etc... |
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Definition
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Term
"___________ ___________" well often spells the difference between stellar and average performance. |
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Definition
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Term
What are the 4 Stages of the
Self-Management Process? |
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Definition
- Stage One
- Set Goals - Determine What to Accomplish
- Stage Two
- Allocate Resources - Determine Strategies
- Stage Three
- Stage Four
- Evaluate Performance - will goals be reached?
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Term
Step One of the Self-Management Process
Setting Goals
The Need for Goals
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Definition
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Term
Step One of the Self-Management Process
Setting Goals
The Nature of Goals
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Definition
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Term
Step One of the Self-Management Process
Setting Goals
What are the 3 Types of Sales Goals?
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Definition
- Performance Goals
- ex: $commission per sale - or - monthly prospects goal
- Conversion Goals
- ex: # of calls per prospect - or - # of prospects per sale
- Conversion Rate: affected by the SALESPERSON'S STRATEGY
- Activity Goals
- Last Goal Set b/c they are DETERMINED BY the desired LEVEL OF PERFORMANCE at a certain RATE OF CONVERSION
- ex: # of calls/month - or - #calls/day
-PERFORMANCE and CONVERSION goals are the BASIS FOR ACTIVITY GOALS |
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Term
Step Two of the Self-Management Process
Allocating Resources
Resources to Be Allocated
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Definition
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Term
Step Two of the Self-Management Process
Allocating Resources
Where to Allocate Resources |
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Definition
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Term
Step Two of the Self-Management Process
Allocating Resources
ABC Analysis
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Definition
Ranks Accounts by Sales Potential |
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Term
Step Two of the Self-Management Process
Allocating Resources
INVESTING IN ACCOUNTS
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Definition
ALLOCATING the appropriate amount of
TIME and RESOURCES TO ACCOUNTS |
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Term
Step Two of the Self-Management Process
Allocating Resources
ACCOUNT CLASSIFICATION &
RESOURCE ALLOCATION |
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Definition
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Term
Step Two of the Self-Management Process
Allocating Resources
CUSTOMER RELATIONSHIP SOFTWARE (CRM)
**PIPELINE ANALYSIS |
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Definition
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Term
Step 3 of Time Management Process
4 Tips to keep in mind when
Implementing the Time Management Strategy
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Definition
- Start early
- Manage Responsiveness
- Schedule in Advance
- Use down time wisely
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Term
Step 3 of Time Management Process
What are the 3 UPS of
IMPLEMENTING THE TIME MANAGEMENT STRATEGY |
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Definition
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Term
Step 3 of Time Management Process
Implementing the Time Management Strategy
DAILY ACTIVITIES PLANNING |
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Definition
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Term
Step 3 of Time Management Process
Implementing the Time Management Strategy
GUIDELINES
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Definition
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
PLANNING PROCESS
- USING COMPUTER FOR PLANNING
- NEED FOR FLEXIBILITY
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Definition
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
Planning Process
What are the 5 ACTIVITIES performed in the
PLANNING PROCESS? |
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Definition
- MAKE LIST of activities to perform
- DETERMINE PRIORITY of each activity
- ESTIMATE TIME it will take to complete activities
- DEVELOP SCHEDULE for activities
- COMPARE ESTIMATED vs ACTUAL TIME SPENT on the activity
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
MAKING MORE CALLS
- ROUTING
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Definition
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
Making More Calls
What are the
TWO TYPES of ROUTING PATTERNS? |
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Definition
- ROUTINE CALL PATTERNS
- VARIABLE CALL PATTERNS
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
Making More Calls
what are the 4 TYPES of ROUTING PLANS?
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Definition
- Circular Routing
- Leapfrog Routing
- Straight-Line Routing
- Cloverleaf Routing
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Term
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Definition
Circular Approach of Routing |
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Term
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Definition
Leapfrog Approach of Routing |
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Term
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Definition
Straight Line Approach to Routing |
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Term
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Definition
Cloverleaf Approach to Routing |
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
Making More Calls
ZONING in a Sales Territory
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Definition
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Term
Step Three of Time Management Process
Implementing the Time Management Strategy
HANDLING PAPERWORK & REPORTS
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Definition
every salesperson should learn to handle paperwork efficiently -
- think positively about paperwork,
- do not let paperwork accumulate
- set aside a block of nonselling time
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Term
Step Four of Time Management Process
Evaluating Performance
What are the 4 types of Analysis when EVALUATING PERFORMANCE
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Definition
- POSTCALL ANALYSIS
- Write down what occured and what needs tO be done
- ACTIVITY ANALYSIS
- Set activity goals, then analyze
- PERFORMANCE Analysis
- evaluate perfomance relative to performance goals set earlier
- PRODUCTIVITY ANALYSIS
- identify which strategies work
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