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bua
business comunication
81
Accounting
Kindergarten
03/06/2010

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Term
generaliations of speaking style
Definition
the pattern of choices a person makes to characterize or distinguish themselves
it is learned through imitation, learned responses and personal reference
Term
generalization of speaking style
Definition
elements of ones style tend to cluster together
such as things of clothing and apparal go togther
loud and speak fast go together
Term
generalization of speaking style
Definition
Attributions of style are assigned by recievers
you perceieve yourself acording to how you think others see you
Term
generalizations of speaking style
Definition
our speech distinguishes our signitureThat is the group or pattern of decisions that characterize a person. Could be humor or a serious tone
Term
1) it is not ana dorement(it does not dress up the presentation it is very much apart of it)the info is reflected in the style
2)the language is the most important element that determines a speakers style
Definition
how does style frame a message
Term
using different language to describe something can seem different and mean different things the language frames meaning and perspective
Definition
how does language frame a message
Term
formal definition
Definition
a type of definition to establsih meaning such as a word llike unicameral
Term
functional definition
Definition
definition offered in context joe was cultuarally illiterate
Term
definition by example
Definition
this is a definition used to illustrate the meaning of the concept through an actual similar representation
Term
comparison and contrast
Definition
definitions made by comparing similarities and contrasting differences(making something look bad or good compared to moething else. like us canda is democracy
Term
usage and etymology
Definition
definitions made by tracing the origins of the word
Term
denotation
Definition
term used with a word's dictionary meaning
Term
cannotation
Definition
is the meoional responses associated with a given word often the  meaning of a word refers to a relational meaning that emerges among language users
Term
metaphor
Definition
comparison between two things to illustrate a relationship between them
Term
anaphora
direct and ironic
Definition
consits of the repetition of a word or some group of words
direct=a repeated verse to give transition and thematic unity(conveys a point strongly"i have a dream"
ironic=operates to change the meaning of the repaeated clause so eventraully it takes a different meaning(julias ceaser)
Term
oxymoron
Definition
juxtaposition of two contradictory terms casuing us to see them in a new way
Term
antithesis
Definition
reverse the structure of two successive sentences so that the meaning is shifted by reversal
jfk
Term
rhetorical questions
Definition
the question states a claim in disguise not meant to be answered
Term
concrete words
Definition
words that have direct physical referent help to assist the reciever with visualizing the concept
Term
abstract words
Definition
these words use other words or symbols as their referent
Term
maxims
Definition
a concise statement of a principle often in a form of proverb.
Term
jargon
Definition
the use of specialized or technical terms within a field of knowledge. There are both psoiutive and negative consequences
Term
negative uses of jargon
Definition
to an outsider it creates confusion and exclusion. and feels like that they are not included in the conversation
Term
active voice
Definition
voice that places the emphasis on the subject of the sentence focuses on the agent
Term
passive voice
Definition
voice that focuses on what occured and ignores the agent
Term
ambiguity
Definition
this is where the speakers language may be understood differently among various recievers
Term
why politicians use ambiguity
Definition
politicians let their audience hear what they want them to hear never really fully clarifying it
Term
vivid language
Definition
this focuses on the power of the example, which resonates with the receiver.
ex. The story of a single person who is a crime victim and recovering alcoholic derives its power from the identification of the receiver with the story
Term
graphic language
Definition
this may include vulgarity or explicit descriptions are included as a subset of vivid language
Term
statistics instead of vivid language
Definition
when succintly sumarized and not overused can be a good describer of informatrion
Term
preparation outline
Definition
practicing your presentation through this outline
Term
presentation outline
Definition
should be used for presenting your speech
Term
four basic functions of introduction
Definition
get audience attention
establish favorable rapport to yourself and topic
establish purpose
preview the major development
Term
Functions of body presentation
Definition
develop the thesis by developing various forms of support
typically consists of 70-80% of the total presentation
organize subordinate/supporting evidence and claims beneath the major claims
Term
primary functions of the cunclusion
Definition
review the main points
bring the presentation to a close
make final appeal to audience
Term
audience culture
Definition
refers to the common interests, values, beliefs, knowledge shared among audience members
Term
individual culture
Definition
refers to the heritage, national identity, religion, etc,each individual person has and the way each person percieves normal practices
Term
beliefs
Definition
statements the audience regards as true
this is created by the individual perceptinon of the audience member
Term
values
Definition
conceptions of the desirable these may represent either the desired end we seek or the mean for obtaining them
Term
small group system
Definition
"collection of interralated parts that function together to make a whole that is of a magnitude and order totally different from its individual parts"
these help to explain the dynamics that occur in a group and the differnt parts
Term
group synergy
Definition
the product of the group is greater than the sum of its parts the group is creates more than the members would seperatly.
Term
circumstances that reduce synergy
Definition
disunity in the group(competition)
some problems dont need multiple individuals to solve them
without engaging critical evaluation of a problem they are less likely to achive " "
Term
group norm
Definition
the expectations about members behavior these expectations are " "
Term
within the group
Definition
where the norms of the group appear from
Term
what are group norms
Definition
how to adress peer/superiors, etc
Term
crucial norms
Definition
norms that impact how a group performs tasks so violations of these are likely to result in sactions from other groups
Term
peripheral norms
Definition
norms that are less important but their accumulation can become problematic for example the clothing someone wears
Term
interpersonal attraction
Definition
this is a reason for joing a group and its becasue we are in trested in being with people
proximity -physically near us
attitude-we share same attitudes
need complementarity-attracted to people that satisfy our needs
Term
need affiliation
Definition
this is a reason for joing a group and its when we have a need for social affiliation.
include:
religious group
sports teams
clubs
Term
commitment to goals and activities
Definition
this is a reason for joing a group and this is when people join to get things acomplished easier and more efficient
political activity
group reinforcement
Term
assigned by others
Definition
this is a reason for joing a group and becasue others created it which include
instructors
bosses
p[arents
Term
what goes wrong when groups are larger the 15-20
Definition
subgroups form-cliques
turn taking hindered-harder for individuals to participate
Term
optimal group size
Definition
5-8 persons because
similtaneous interaction- more then one person can be comunicating with other group members
face to face interaction
avoids sub grouping
maximizes participation
Term
action model
Definition
this comuniction model has a sender a message and a reciever and there is only one way flow
Term
interaction model
Definition
this comuniction model takes the action model and adds a feedback loop. this ia a response from the reciever also opened up:
channels mediums which messages are sent(senses)
encoding-process of translating a message to reciever
decoding-how the reciever interpreted what the source stated
dec
Term
trasactional model
Definition
this comuniction model assumes that multiple interactions using multiple. channels of comunication simoltaneously
Term
noise
Definition
this is any interuption or distraction that prevents the message from the reciever. reciever may be tired, a band is playing, or the reciever is daydreaming
Term
why group comunication is transactional
Definition
the comunication model of groups becasue multiple persons interac t simoultaneously, multiple channels are used, and groups act as sytems
Term
shannon weaver model
Definition
is the conceptual description of a broadcast message being transmited to a reciever, it is mechanical but can be applied to people
Term
semantics
Definition
study of meaning construction
meanings are in people not words
language conveys meanings about observations
Term
nonverbal communication
Definition
symbollic activities that convey meaning
65-93 of a messages meaning is nonverbal
Term
facial display
Definition
restricting "  " shows interest or lack of involvement (involved with physical appearance)
Term
paralanguage
Definition
the meaing that is percieved along with the actual words use to deliver a message-how we say something
Term
body language
Definition
messages we deliver through our physicalappearance and by our movements and gestures
Term
proxemics
Definition
the ways we structure and use are affected by space
Term
chronemics
Definition
the study of the use of time - manipulation of time is important with group dynamics
Term
brainstorming
Definition
used for creative problem solving
the more ideas the better
all ideas are welcome
no criticism
hitchihiking on ideas
Term
forum display
Definition
restricting facial display shows disinterest or lack of involvement
Term
forum
Definition
provides a small group presentational format in which the group can speak and listen to a larger audience
Term
panel
Definition
a public format in which a group of four to eight experts discusses a problem or decision in front of an audience
Term
colloquium
Definition
form of public discussion in which a group of three to six experts usually chosen for their divergent views discuss a problem
Term
symposium
Definition
provides a fromat for a series of two to six bried speeches made on differen aspects of a complex
Term
small group comunication
Definition
the transactional process of using symbolic behavior
Term
transactional process
sym
Definition
the way messages are transferred
Term
symbolic behavior
Definition
have a capacity to use and respond to a system of signifigant symbols
Term
shared meaning
Definition
hard to achieve because we are all influenced by our sets of experiences and assumptions
Term
primary
Definition
a type of group where the basic social unit to which we belong(imediate family)
Term
social
Definition
a type of group in which it is formed for companionship, help with important issues, or develop skills
Term
Educational
Definition
a type of group concerned with developing new ideas and ways of thinking
Term
decision making
Definition
a type of group that is concerned with making a decision, solving problems, or dealing with specific issues
Term
conference group
Definition
found with representitives from many different groups sharing and coordinating oppurtunity
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