Term
| Glance at ... more when you are listening, glance ... more when you are ... and make brief eye contact to ... .... The key words here are '...' and '...': avoid prolonged ... either at the other person or away. |
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Definition
| Glance at the other person's face more when you are listening, glance away more when you are speaking and make brief eye contact to initiate turn-taking. The key words here are 'glance' and 'brief': avoid prolonged staring either at the other person or away. |
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Term
| If you have misjudged the appropriate ..., in either a ... or ... encounter, the other person's ... may show in his/her .... Your target may attempt to ... or avert his/her ... to avoid .... You may also see '...' such as folded or tightly crossed ..., or ... the ... with the ... pointed towards you. |
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Definition
| If you have misjudged the appropriate distance, in either a face-to-face or side-by-side encounter, the other person's discomfort may show in his/her body language. Your target may attempt to turn away or avert his/her gaze to avoid eye contact. You may also see 'barrier signals' such as folded or tightly crossed legs, or rubbing the neck with the elbow pointed towards you. |
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Term
| If only his/her ... is turned towards you, with the ... of the body oriented in another ..., this is a sign that you do not have your partner's ... .... Even just the ... starting to turn and 'point' away from you can be a sign that his/her attention is directed elsewhere, or that he/she is thinking about moving away. |
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Definition
| If only his/her head is turned towards you, with the rest of the body oriented in another direction, this is a sign that you do not have your partner's full attention. Even just the feet starting to turn and 'point' away from you can be a sign that his/her attention is directed elsewhere, or that he/she is thinking about moving away. |
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Term
| ... ... and supporting the ... on one hand are signs of boredom. |
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Definition
| Leaning backwards and supporting the head on one hand are signs of boredom. |
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Term
| '...' postures with arms ... and legs ... ... indicate disagreement or dislike. |
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Definition
| 'Closed' postures with arms folded and legs tightly crossed indicate disagreement or dislike. |
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Term
| ...-... ... ... – where one person's left side '...' the other person's right side – are the strongest indication of ... and ... between the pair. If the position of your partner's body appear to '...' or '...' your own, particularly if his/her posture is a ... ... of yours, the chances are that he/she feels ... with you. |
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Definition
| Mirror-image postural echoes – where one person's left side 'matches' the other person's right side – are the strongest indication of harmony and rapport between the pair. If the position of your partner's body and limbs appear to 'echo' or 'mimic' your own, particularly if his/her posture is a mirror image of yours, the chances are that he/she feels an affinity with you. |
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Term
| If you '...' your partner's postures, he/she will not only feel more ... in your company, but will perceive you as more .... |
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Definition
| If you 'echo' your partner's postures, he/she will not only feel more at ease in your company, but will perceive you as more like-minded. |
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Term
| If you make single, brief ... while your partner is speaking, these act as simple signs of attentiveness, which will maintain the flow of communication from the speaker. Double ... will change the rate at which the other person speaks, usually speeding up the flow, while triple ... or single, slow ... often interrupt the flow altogether, confusing speakers so much that they stop in their tracks. |
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Definition
| If you make single, brief nods while your partner is speaking, these act as simple signs of attentiveness, which will maintain the flow of communication from the speaker. Double nods will change the rate at which the other person speaks, usually speeding up the flow, while triple nods or single, slow nods often interrupt the flow altogether, confusing speakers so much that they stop in their tracks. |
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Term
| Anxious gestures are directed ... the anxious person's own body (known as '...' movements), while '...' movements, directed ... from the body, are a sign of confidence. |
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Definition
| Anxious gestures are directed towards the anxious person's own body (known as 'proximal' movements), while 'distal' movements, directed away from the body, are a sign of confidence. |
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Term
| A ... smile tends to be held for longer (what is often called a '...' smile) and then to fade in an irregular way. |
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Definition
| A manufactured smile tends to be held for longer (what is often called a 'fixed' smile) and then to fade in an irregular way. |
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Term
| People tend to be put off by levels of ... that are considerably higher or lower than what they are used to, so it could help to try to 'match' the amount of ... you ... with your face to that of your target. |
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Definition
| People tend to be put off by levels of expressiveness that are considerably higher or lower than what they are used to, so it could help to try to 'match' the amount of emotion you express with your face to that of your target. |
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Term
| Polite requests for help or directions, for example, produced much more ... results when accompanied by ... ... the arm. |
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Definition
| Polite requests for help or directions, for example, produced much more positive results when accompanied by a light touch on the arm. |
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Term
| As a general rule, the ... is the safest place to touch an opposite-sex stranger. |
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Definition
| As a general rule, the arm is the safest place to touch an opposite-sex stranger. |
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Term
| Repeating the same ... before moving to the next ... is a non-verbal way of saying "...?". |
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Definition
| Repeating the same touch before moving to the next level is a non-verbal way of saying "Are you sure?". |
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Term
| Starting : The words are really ..., and there is no point in striving to be ... or ...: just make a ..., ... comment, either phrased as a ... or with a ... intonation as though you were ... a .... |
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Definition
| Starting : The words are really unimportant, and there is no point in striving to be witty or amusing: just make a vague, impersonal comment, either phrased as a question or with a rising intonation as though you were asking a question. |
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Term
| Linguists found that they tend to follow a tried-and-tested formula, with the word "..." occurring in nearly ...% of the compliments studied, and the word "..." in almost ...%. In other words, you should not be afraid of paying ..., ... compliments such as "That's a nice jacket" or "That colour really suits you", as they can be very effective. |
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Definition
| In an analysis of 600 verbatim compliments, linguists found that they tend to follow a tried-and-tested formula, with the word "nice" occurring in nearly 25% of the compliments studied, and the word "you" in almost 75%. In other words, you should not be afraid of paying simple, unflowery compliments such as "That's a nice jacket" or "That colour really suits you", as they can be very effective. |
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