Term
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1.
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If something else is included with the letter, the last part of the letter should include what type of notation?
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A.
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Attachment
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B.
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Copy
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C.
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Enclosure
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D.
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Postscript
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Definition
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Term
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2.
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How should entries in a bibliography be listed?
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A.
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Alphabetical by author's last name
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B.
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Alphabetical by title
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C.
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Chronological order
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D.
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Descending order
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Definition
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A.
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Alphabetical by author's last name
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Term
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3.
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What is the listing of sources used in the body of a report called?
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A.
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Bibliography
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B.
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Outline
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C.
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Table of contents
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D.
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Title page
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Definition
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Term
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4.
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Which type of report is prepared without a binder or cover?
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A.
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Business
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B.
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Financial
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C.
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Leftbound
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D.
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Unbound
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Definition
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Term
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5.
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Business letters are usually keyed on paper that contains what?
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A.
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Heading
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B.
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Letterhead
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C.
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Enclosures
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D.
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Template
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Definition
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Term
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6.
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"Yours Truly," and "Sincerely Yours," are both examples of which letter part?
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A.
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Complimentary close
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B.
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Date line
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C.
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Enclosure notation
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D.
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Salutation
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Definition
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Term
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7.
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What is the message of the letter called?
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A.
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Body
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B.
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Complimentary close
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C.
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Date line
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D.
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Salutation
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Definition
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Term
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8.
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What is the greeting of the letter?
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A.
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Body
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B.
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Complimentary close
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C.
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Date line
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D.
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Salutation
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Definition
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Term
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9.
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What is the name and address of the business or person to whom the letter is being sent called?
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A.
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Complimentary close
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B.
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Mailing or Inside address
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C.
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Return address
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D.
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Salutation
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Definition
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B.
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Mailing or Inside address
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Term
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10.
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Where does the complimentary close of a letter appear?
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A.
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Above the handwritten signature
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B.
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Above the salutation
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C.
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Below the handwritten signature
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D.
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Within the body of the letter
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Definition
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A.
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Above the handwritten signature
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Term
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11.
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Why is the writer's name of a letter keyed four lines below the complimentary close?
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A.
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To leave space for the address
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B.
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To leave space for the date
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C.
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To leave space for a message
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D.
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To leave space for the signature
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Definition
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D.
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To leave space for the signature
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Term
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12.
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What is the correct line spacing for the body of a personal-business letter?
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A.
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Single space paragraphs and double space between paragraphs
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B.
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Single space throughout the body
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C.
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Double space paragraphs and single space between paragraphs
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D.
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Double space throughout the body
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Definition
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A.
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Single space paragraphs and double space between paragraphs
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Term
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13.
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Who's address is the return address?
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A.
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Post office address
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B.
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Receiver of the letter
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C.
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Sender of the letter
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D.
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Typist of the letter
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Definition
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Term
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14.
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What is a small size business envelope called?
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A.
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#5
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B.
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#6
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C.
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#6 ¾
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D.
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#10
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Definition
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Term
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15.
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What is a large size business envelope called?
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A.
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#5
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B.
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#6 ¾
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C.
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#10
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D.
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#10 ½
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Definition
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Term
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16.
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How many addresses appear on the outside of an envelope?
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A.
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One
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B.
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Two
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C.
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Three
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D.
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None
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Definition
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Term
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17.
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Which statement about personal-business letters is TRUE?
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A.
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It is a letter written between personal friends
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B.
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It is a letter written from an individual to an individual or business
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C.
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It is a letter written from one business to another
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D.
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It is a mail merge letter
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Definition
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B.
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It is a letter written from an individual to an individual or business
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Term
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18.
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How should the guide-words in a memorandum be keyed?
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A.
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Bold, all caps, followed by a colon, and double spaced
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B.
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Bold, all caps, followed by a colon, and single spaced
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C.
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Bold, all caps, followed by a semicolon, and double spaced
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D.
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Bold, all caps, followed by a semicolon, and single spaced
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Definition
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A.
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Bold, all caps, followed by a colon, and double spaced
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Term
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19.
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Which form of correspondence contains the heading shown below?
TO:
FROM:
DATE:
SUBJECT:
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A.
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Business letter
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B.
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Memorandum
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C.
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Outline
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D.
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Report
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Definition
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Term
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20.
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Which type of written correspondence is used between people within the same business or organization?
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A.
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Block style letter
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B.
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Business letter
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C.
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Memorandum
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D.
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Personal-business letter
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Definition
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Term
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21.
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Which is a TRUE statement about memorandums?
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A.
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Contain the same parts as a personal-business letter
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B.
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Do not contain a body
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C.
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Do not contain a salutation or complimentary closing
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D.
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Should be double spaced
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Definition
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C.
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Do not contain a salutation or complimentary closing
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