Shared Flashcard Set

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BA 351
Exam 1
66
Business
Undergraduate 3
04/16/2013

Additional Business Flashcards

 


 

Cards

Term
Conservative Business
Definition
Tends to have more control and takes less risks
Term
Big Five Personality Traits
Definition

Extraversion

Negativity Affectivity

Agreeableness

Conscientiousness

Openness to Experience

Term
Extraversion
Definition
expereiences positive emotions and interactions
Term
Negativity Affectivity
Definition
experience negative emotions and looks at the glass half empty
Term
Agreeableness
Definition
gets along well with others
Term
Conscientiousness
Definition
careful, scrupulous, and persevering; organized
Term
Openness to Experience
Definition
original, has broad interests, and takes risks
Term
Internal Locus of Control
Definition
responisble for your own fate; own actions and behaviors are major and decisive
Term
External Locus of Control
Definition
locate responsibility for one's fate in outside focus
Term
Self-Esteem
Definition
degree at which people feel good about themselves
Term
Need for Achievement
Definition
an individual has a strong desire to perform challenging tasks well
Term
Need for Power
Definition
must be successful
Term
Need for Affiliation
Definition
an individual is concerned about whether or not people like them.
Term
Dominant People
Definition

Big Picture people and results oriented.

very competitive

not tactful or diplomatic, "Bull in a China Shop"

Not very detailed

Term
Influencer
Definition

Very people oriented and social

Talkative, diplomatic, adaptable and gregarious

not as forceful as Dominant

may not accomplish much

Term
Steadiness
Definition

"Plow Horses not Show Horses"

trusting, loyal/friends, rather follow orders

Don't Rock the Boat

Self-denying and self-criticizing

Term
Compliant
Definition

Desire order, precision, and accuracy

fatual ad cautious

prefer taking orders and are fearful of being wrong

viewed as rigid, unfeeling and stingy

Term
Values
Definition

describe what managers try to achieve through work and how they thing they should behave

(Terminal or Instrumental Norms)

Term
Attitudes
Definition
capture manager's thoughts and feelings about their specific jobs and organizations
Term
Moods and Emotions
Definition
encompass how managers actually feel
Term
Terminal
Definition
Life-long goals are valued
Term
Instrumental
Definition
convictionabout ways of behaving
Term
Norms
Definition
How people should act in certain situations
Term
Job Satisfaction
Definition
A collection of feeling and beliefs that managers have about their current jobs
Term
Organizational Citizenship
Definition
feelings and beliefs that managers about their organization as a whole
Term
Attraction-Selection-Attrition
Definition
Personalities are very similar, the problem is a company can become very skewed
Term
Factors that Affect Organizational Culture
Definition
Values of Founders, Ceremonies and Rites, Socialization, Stories and Language
Term
Corporate Culture
Definition
Visible Culture, Expressed Values, Core Values
Term
Visible Culture
Definition
how they dress act and work at a company
Term
Expressed Values
Definition
The way the managers act without being told, something you observe
Term
Core Values
Definition
everyone follows them and knows what they are
Term
Ethical Dilemma
Definition
an issue that people find themselves in when trying to solve an issue
Term
Ethics- inner guding moral principles are based on:
Definition
Personal Experiences, Religious Background, Education, and Family Training
Term
Company Stakeholders in Order of Importance
Definition

Stockholders

Managers

Customers

Community, Society and Nation-State

Suppliers and Distributors

Employees

Term
Ethical Decision Making
Definition

Utilitarian Rule

Moral Rights Rule

Justice Rule

Practical Rule

Term
Utilitarian Rule
Definition
What will have the greatest good for majority
Term
Moral Rights Rule
Definition
should maintain and protect the fundamental rights and priveledges of people
Term
Justice Rule
Definition
distributes the benefits and harm amongst the people
Term
Practical Rule
Definition
the typical person should find this rule acceptable
Term
Highest to Lowest in Social Responsibility
Definition

Proactive Approach

Accomodative Approach

Defensive Approach

Obstructionist Approach

Term
Diversity
Definition
Differences among people in all types of backgrounds
Term
Generations
Definition

Traditionals (Before 1940)

Boomers (1946 - 1964)

Generation X (1965 - 1979)

Milennials (1980 - 2000)

Term
Glass Ceiling
Definition
Alludes to the behavior that encourages growth among management
Term
Title VII of the 1964 Civil Rights Act and Civil Rights Act of 1991
Definition

Employers were Covered

Protected: everyone based on race, color, religion, sex or national origin

Term
Equal Pay Act of 1963
Definition

Virtually all Employers

Men and Women are equal 

Term
Age Discrimination Act of 1967
Definition
40 years or older
Term
Title I of the Americans with Disabilities Act of 1990
Definition

Employers covered

Protected: Individuals who are qualified and have a disability

Term
Affirmative Action vs Diversity Management
Definition

Purpose 

Assimilation

Focus

Cause of Diversty

Term
Distributive Justice
Definition
Fair distribution of pay, promotions, and other organizational issues
Term
Stereotypes
Definition
develope unrealistic assumptions, behavior, which leads to faculty decision making
Term
Barriers of Entry
Definition

Economies of Sale

Brand Loyalty

Government Regulations

Term
Economies of Scale
Definition
Cost advantages associated with large operations
Term
Brand Loyalty
Definition
Customers' preference for the products of organizations currently existing in the task environment
Term
Government Regulations
Definition
Impede Entry
Term
Modes of Entry into a Market
Definition

Exporting

Turnkey Project

Licensing

Franchising

Joint Venture

Strategic Alliance

Wholly Owned Subsidary

Term
Exporting
Definition

Advantages: Economies of Sale, Lower foreign expenses

Disadvantages: No low cost sales, High transportation costs, Potential tarrifs

Term
Turnkey Project
Definition

Advantages: access to closed markets

Disadvantages: competition from local client, loss of competitive advantage

 

Term
Liscensing
Definition

Advantages: quick expansion, lower expenses and risks, lower political risk

Disadvantages: loss of competitive advantage, limited ability to use profits in one, country to increase competition in another country

Term
Franchising
Definition

Advantages: quick expansion, lower development costs and risks, lower potential risk

Disadvantages: Loss of competitive advantages, potential qualtity control problems, limited ability to use profits in one country to increase competition in another country

Term
Joint Venture
Definition

Advantages: knowledge of local markets, lower development costs and risk, access to closed markets

Disadvantages: potential for conflict of interest, loss of competitive advantage

Term
Strategic Alliance
Definition

Advantages: Access to closed markets, pooled resources increase partner's capabilities, complementary skills and assets.

Disadvantages: loss of competitive advantage, potential overestimation of partner's capabilities

Term
Wholly Owned Subsidary
Definition

Advantages: Maximum control over proprietary knowledge/technology, Greater strategic flexibility, efficiencies of global production system.

Disadvantages: Large capital outlay, lack of local knowledge, increased risk.

Term
The Hawthorne Effect
Definition
worker's attitudes towrad their managers affect the level of worker's performance
Term
Behavioral Perspective
Definition
examining the behavior of a business' employees and management
Term

Maslow's Hierarchy of Needs

(In shape of Triangle)

(From top to bottom)

Definition

Self-Actualization

Need for Self Esteem

Need for Social Relations

Need for Security

Physical Needs

 

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