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BA 342 lecture final
Chapter 2
29
Business
Undergraduate 3
11/18/2008

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Cards

Term
Application program
Definition
A computer program designed to support a specific task or business process
Term
Business Intelligence (BI) systems
Definition
Information systems that provide computer-based support for complex, nonroutine decisions, primarily for middle managers and knowledge workers
Term
Chief Information Officer (CIO)
Definition
The executive in charge of the information systems department in an organization
Term
Competitive Advantage
Definition
An advantage over competitors in some measure such as cost, quality, or speed; leads to control of a market and to larger-than-average profits
Term
Competitive Forces Model
Definition
A business framework devised by Mochael Porter, which analyzes competitivemeness by recognizing 5 major forces that could endanger a company's position
Term
Computer-based information systems (CBIS)
Definition
An information system that uses computer technology to perform some or all of its intended tasks
Term
Dashboards
Definition
Information systems that support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports
Term
Database
Definition
A collection of related files, tables, relation, and so on that stores data and the associations among them
Term
Electronic Commerce System
Definition
A type of interorganizational information system that enables organizations to conduct transactions with other business and with customers
Term
Enterprise Resource Planning (ERP) systems
Definition
Systems that tightly integrate the functional area information systems via a common database
Term
Entry Barrier
Definition
Product or service feature that customers expect from organization in a certain industry; an organization trying to enter this market must provide this product or service at a minimum to be able to compete
Term
Ergonomics
Definition
The science of adapting machines and work environments to people, focusing on creating and environment that is safe, well lit, and comfortable
Term
Expert Systems (ES)
Definition
Information systems that attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge and expertise within a specific domain
Term
Functional Area Information Systems (FAIS)
Definition
Information systems designed to summarize data and prepare reports for the functional areas, such as accounting and marketing
Term
Hardware
Definition
A set of devices (for example, processor, monitor, keyboard, printer) that together accept data and information, process them, and display them
Term
Information systems (IS)
Definition
A process that collects, processes, stores, analyzes, and disseminates information for a specific purpose; most ISs are computerized
Term
Interorganizational Information Systems (IOSs)
Definition
Information systems that connect two or more organizations
Term
Knowledge workers
Definition
Professional employees who are experts in a particular subject area and create information and knowledge
Term
Network
Definition
A connecting system (wireline or wireless) that permits different computers to share their information
Term
Office Automation Systems (OASs)
Definition
Information systems that typically support the clerical staff, lower and middle managers, and knowledge workers
Term
People
Definition
Those individuals who use the hardware and software, interface with it, or use its outputs
Term
Primary activities
Definition
Those business activities related to the production and distribution of the firm's products and services, thus creating value
Term
Procedures
Definition
The set of instructions about how to combine components of information systems in order to proces information and generate the desired output
Term
Software
Definition
A set of programs that enables the hardware to process data
Term
Strategic Information Systems (SISs)
Definition
Systems that help an organization gain a competitive advantage by supporting its strategic goals and/or increasing performance and productivity
Term
Supply Chain
Definition
The flow of materials, information, money, and services from raw material suppliers through factories and warehouses to the end customers
Term
Support Activities
Definition
Business activities that do not addcalue directly to a firm's product or service under consideration but support the primary activities that do add value
Term
Transaction Processing System (TPS)
Definition
An information system that supports the monitoring, collection, stroage, processing, and dissemination of data from the organization's basic business transactions
Term
Value Chain Model
Definition
System that includes the producers, suppliers, distributors, and buyers, all with their value chains
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