Shared Flashcard Set

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BA 320 Exam 3
Chapter 11
16
Business
Undergraduate 3
04/07/2011

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Cards

Term
Potential Performance
Definition
the highest level of performance that a group is capable of achieving at a given point in time
Term
Process Losses
Definition
performance difficulties that a group experiences because of coordination and motivation problems
Term
Process Gains
Definition
increases in potential performance that result from new ways of motivating and coordinating group members
Term
Social Loafing
Definition
the tendency of individuals to exert less effort when they work in a group than when they work alone
Term
Sucker Effect
Definition
a condition in which some group members, not wishing to considered suckers, reduce their own efforts when they see social loafing by other group members
Term
Task Interdependence
Definition
the extent to which the work performed by one member of a group affects what other members do
Term
Pooled Task Interdependence
Definition
the task interdependence that results when each member of a group makes a separate and independent contribution to group performance
Term
Sequential Task Interdependence
Definition
the task interdependence that results when group members must perform specific behaviors in a predetermined order
Term
Reciprocal Task Interdependence
Definition
the task interdependence that results when the activities of all work group members are fully dependent on one another
Term
Synergy
Definition
a process gain that occurs when members of a group acting together are able to produce more or better output than would have been produced by the combined efforts of each person acting alone
Term
Group Cohesiveness
Definition
the attractiveness of a group to its members
Term
Top Management Team
Definition
the team of managers who report to the CEO and determine what an organization is trying to accomplish and develop plans for goal attainment
Term
Conditions for Self-Manged Teams to be Effective
Definition
1. Must be truly self managed

2. Most effective when work is complex and results in a finished end product

3. Managers much support and be committed to using self-managed teams

4. Members must be selected carefully

5. Members need to be able to work together and want to be a part of the team

Term
Research and Development (R&D) Team
Definition
a team that is formed to develop new products, may be cross-functional, and is often used in high-tech industries
Term
Skunk Works
Definition
an R&D team that is created to expedite new product design and promote innovation in an organization (Lockheed Martin)
Term
Virtual team
Definition
a team in which a significant amount of communication and interaction occurs electronically rather than face-to-face
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