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a set of two or more people who interact with each other to achieve certain goals or to meet certain needs |
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a goal that all or most members of a group can agree on as a common goal |
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a group established by management to help the organization achieve its goals |
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a group that emerges naturally when individuals perceive that members in a group will help them achieve their goals or meet their needs |
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a formal work group consisting of subordinates who report to the same supervisor |
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a formal work group consisting of people who come together to accomplish a specific goal |
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a formal work group consisting of people who work intensely together to achieve a common group goal |
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a formal work group consisting of people who are jointly responsible for ensuring that the team accomplishes its goals and who lead themselves |
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an informal work group consisting of people who enjoy each other's company and socialize with each other on and off the job |
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an informal work group consisting of people who come together because they have a common goal or objective related to their organizational membership |
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dividing up work and assigning particular tasks to specific workers |
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a group in which members have many characteristics in common |
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a group in which members have few characteristics in common |
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the work that a group performs as its contribution to the accomplishment of organizational goals |
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the implicitly agreed upon, perceived importance for the organization as a whole of what a group does |
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the shared belief group members have about the ability of the group to achieve its goals |
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the effects that the presence of others has on performance, enhancing the performance of easy tasks and impairing the performance of difficult tasks |
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the ways in which group and organizational members interact with one another to perform their specific roles |
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taking the initiative to create a role by assuming responsibilities that are not part of an assigned role |
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performing the responsibilities that are required as part of an assigned role |
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informal rules of conduct for behaviors considered important by most group members |
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assenting to a norm in order to attain rewards or avoid punishment |
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associating oneself with supporters of a norm and conforming to the norm because those individuals do |
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believing that the behavior dictated by a norm is truly the right and proper way to behave |
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the freedom to violate group norms without being punished that is accorded to group members who have contributed a lot to the group in the past |
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the process by which newcomers learn the roles, rules, and norms of a group |
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the characteristic way in which members of a group respond to various situations |
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Institutionalized Role Orientation |
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a role orientation in which newcomers are taught to respond to situations in the same way that existing group members respond to similar situations |
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Individual Role Orientation |
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a role orientation in which newcomers are taught that it is acceptable and desirable to be creative and to experiment with changing how the group does things |
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Five Stages of Group Development |
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1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning |
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Group size
composition
function status |
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Collective vs. Individual Formal vs. Informal Sequential vs. Random Fixed vs. Variable Serial vs. Disjunctive Divestiture vs. Investiture |
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Tactics that lead to Institutionalized Orientation |
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Collective - common learning experience Formal - segregation during learning Sequential - explicit information about a sequence Fixed - timetable for completing each step in process Serial - existing members socialize newcomers Divestiture - negative interpersonal treatment |
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Tactics the lead to Individualized Orientation |
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Individual - taught one-on-one Informal - learn on the job Random - interests and needs of newcomer Variable - speed of socialization depends on newcomer Disjunctive - figure out and develop own way of behaving Investiture - positive social support |
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