Term
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Definition
| the experience of opportunities or threats people perceive as important and also perceive they might not be able to handle or deal with effectively |
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Term
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Definition
| psychological, emotional, or physical exhaustion |
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Term
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Definition
| the struggle that occurs when the behaviors or tasks that a person is expected to perform are at odds with each other |
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Term
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Definition
| the uncertainty that occurs when employees are not sure what is expected of them and how they should perform their jobs |
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Term
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Definition
| the condition of having too many tasks to perform |
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Term
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Definition
| The condition of having too few tasks to perform |
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Term
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Definition
| the steps people take to deal directly with and act on the source of stress |
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Term
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Definition
| the steps people take to deal with and control their stressful feelings and emotions |
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Term
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Definition
| prioritizing and estimating techniques that allow employees to identify the most important tasks and fit them into their daily schedule |
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Term
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Definition
| the process through which employees actively try to change their roles in order to reduce role conflict, role ambiguity, overload, or underload |
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Term
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Definition
| assigning employees to different jobs on a regular basis |
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Term
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Definition
| a work arrangement whereby employees are employed by an organization and have an agreement that enables them to work out of their homes regularly but not necessarily all the time |
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Term
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Definition
| the extent to which an organization cares about the well-being of its members, tries to help them when they have a problem, and treats them fairly |
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Term
| Employee Assistance Programs (EAPs) |
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Definition
| company-sponsored programs that provide employees with counseling and other kinds of professional help to deal with stressors such as alcohol and drug abuse and family problems |
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Term
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Definition
| physiological psychological burnout behavioral |
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