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the process of linking specific tasks to specific jobs and deciding what techniques, equipment, and procedures should be used to perform those tasks |
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a set of principles and practices designed to increase the performance of individual employees by stressing job simplification and specialization |
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he breaking up of the work that needs to be performed in an organization into the smallest identifiable tasks |
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the assignment of employees to perform small, simple tasks |
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studies that reveal exactly how long it takes to perform a task and the best way to perform it |
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Horizontal Job Loading (Job Enlargement) |
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increasing the number of tasks an employee performs but keeping all of the tasks at the same level of difficulty and responsibility |
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Vertical Job Loading (Job Enrichment) |
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increasing an employee's responsibility and control over his or her work |
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Job Characteristics Model |
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Definition
an approach to job design that aims to identify characteristics that make jobs intrinsically motivating and the consequences of those characteristics |
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the extent to which a job requires an employee to use different skills, abilities, or talents |
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the extent to which a job involves performing a whole piece of work from its beginning to its end |
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the extent to which a job has an impact on the lives or work of other people in or out of the organization |
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the degree to which a job allows an employee the freedom and independence to schedule work and decide how to carry it out |
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Skill Variety Task Identity Task Significance Autonomy Feedback |
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the extent to which performing a job provides an employee with clear information about his or her effectiveness |
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Motivating Potential Score (MPS) |
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Definition
a measure of the overall potential of a job to foster intrinsic motivation |
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Experienced Meaningfulness of the Work |
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Definition
the degree to which employees feel their jobs are important, worthwhile, and meaningful |
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Experienced Responsibility for Work Outcomes |
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Definition
the extent to which employees feel personally responsible or accountable for their job performance |
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Definition
the degree to which employees know how well they perform their jobs on a continuous basis |
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Richard Hackman and Greg Oldham |
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Definition
developed the Job Characteristics Model in the 1970s |
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Core Job Dimensions effect Critical Psychological States |
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Definition
Experienced meaningfulness of work Experienced responsibility for work outcomes Knowledge of results |
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Psychological States result in Work and Personal Outcomes |
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Definition
1. High Intrinsic Motivation 2. High Job Performance 3. High Job Satisfaction 4. Low Absenteeism and Turnover |
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Employees' Responses to Job Design |
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Definition
1. Growth-need strength - extent to which one wants their work to contribute to personal growth, learning, and development
2. Knowledge and Skills - employees must have at appropriate level to perform jobs effectively
3. Satisfaction with the Work Context - how satisfied employees are with extrinsic outcomes |
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Social Information Processing Model |
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Definition
an approach to job design based on the idea that information form other people and employees' own past behaviors influence employees' perceptions of and responses to the design of their jobs |
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Definition
employees whom organizations hire or contract with on a temporary basis to fill needs for labor that change over time |
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Organizational Objectives |
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the overarching purpose of an organization, what it stands for, and what it seeks to accomplish |
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a theory that describes how individuals use the groups and organizations they are members of to define themselves |
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what an individual is trying to accomplish through his or her behavior and actions |
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Term
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Definition
difficult, specific goals, when accepted, lead to higher motivation and performance than vague, easy, or no goals |
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Term
Limits of Goal-Setting Theory |
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Definition
1. When employees lack the skills and abilities needed to perform at a high level 2. When employees are given complicated and difficult tasks that require all of their action and require a considerable amount of learning 3. When employees need to be creative |
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Definition
Inputs >> Performance (Outcome 1) >> Outcome (Outcome 2) |
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Why does goal setting work? |
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Definition
Directs the worker's attention Exert a higher level of effort Develop action plans Persist in the face of difficulties |
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