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Human Resource Management (HRM) |
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set of organizational activities directed at attracting, developing, and maintaining an effective workforce |
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systematic analysis of jobs within an organization |
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description of the duties and responsibilities of a job, its working conditions, and the tools, materials, equipment, and information used to perform it |
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description of skills, abilities, and other credentials and qualifications required by a job |
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list of each management position, who occupies it, how long that person will likely stay in the job, and who is qualified as a replacement |
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Employee Information System (Skills Inventory) |
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computerized system containing information on each employee's education, skills, work experiences, and career aspirations |
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process of attracting qualified persons to apply for jobs an organization is seeking to fill |
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process of attracting qualified persons to apply for jobs an organization is seeking to fill |
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process of considering present employees as candidates for openings |
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process of attracting persons outside the organization to apply for jobs |
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off-the-job training conducted in a simulated environment |
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training conducted in a controlled environment away from the work site |
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training conducted in a controlled environment away from the work site |
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evaluation of an employee's job performance in order to determine the degree to which the employee is performing effectively |
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total package of rewards that organizations provide to individuals in return for their labor |
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compensation in the form of money paid for time worked |
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compensation in the form of money paid for discharging the responsibilities of a job |
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special compensation program designed to motivate high performance |
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individual performance incentive in the form of a special payment made over and above the employee's salary |
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individual incentive linking compensation to performance in non-sales jobs |
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Pay for Performance (Variable Pay) |
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individual incentive that rewards a manager for especially productive output |
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incentive plan for distributing bonuses to employees when company profits rise above a certain level |
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incentive plan that rewards groups for productivity improvements |
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incentive plan to encourage employees to learn new skills or become proficient at different jobs |
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compensation other than wages and salaries |
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Workers' Compensation Insurance |
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legally required insurance for compensation workers injured on the job |
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benefit plan that sets limits on benefits per employee, each of whom may choose from a variety of alternative benefits |
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Equal Employment Opportunity |
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legally mandated nondiscrimination in employment on the basis of race, creed, sex, or national origin |
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set of individuals who by nature of one or more common characteristics is protected under the law from discrimination on the basis of that characteristic |
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Equal Employment Opportunity Commission (EEOC) |
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federal agency enforcing several discrimination-related laws |
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written statement of how the organization intends to actively recruit, hire, and develop members of relevant protected classes |
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Occupational Safety And Health Act of 1970 (OSHA) |
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federal law setting and enforcing guidelines for protecting workers from unsafe conditions and potential health hazards in the workplace |
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unwelcome sexual advances in the workplace |
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form of sexual harassment in which sexual favors are requested in return for job-related benefits |
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form of sexual harassment deriving from off-color jokes, lewd comments, and so forth |
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principle, increasingly modified by legislation and judicial decision, that organizations should be able to retain or dismiss employees at their discretion |
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the range of workers' attitudes, values, beliefs, and behaviors that differ by gender, race, age, ethnicity, physical ability, and other relevant characterisitcs |
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employees who are of value because of the knowledge they possess |
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employee hired on something other than a full-time basis to supplement an organization's permanent workforce |
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group of individuals working together to achieve shard job-related goals, such as higher pay, shorter working hours, more job security, greater benefits, or better working conditions |
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process of dealing with employees who are represented by a union |
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process by which labor and management negotiate conditions of employment and draft a labor contract for union-represented workers |
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Cost-of-Living Adjustment (COLA) |
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labor contract clause tying future raises to changes in consumer purchasing power |
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clause allowing wage rates to be renegotiated during the life of a labor contract |
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labor action in which employees temporarily walk off the job and refuse to work |
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labor action in which workers publicize their grievances at the entrance to an employer's facility |
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labor action in which workers refuse to buy the products of a targeted employer |
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labor action in which workers perform jobs at a slower than normal pace |
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management tactic whereby workers are denied access to the employer's workplace |
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worker hired as a permanent or temporary replacement for a striking employee |
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management tactic whereby workers are denied access to the employer's workplace |
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worker hired as a permanent or temporary replacement for a striking employee |
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method of resolving labor dispute in which a third party suggests, but does not impose, a settlement |
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method of resolving a labor dispute in which both parties agree to submit to the judgment of a neutral party |
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