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BA 201
Chapter 10
54
Business
Undergraduate 2
12/08/2010

Additional Business Flashcards

 


 

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Term
Human Resource Management (HRM)
Definition
set of organizational activities directed at attracting, developing, and maintaining an effective workforce
Term
Job Analysis
Definition
systematic analysis of jobs within an organization
Term
Job Description
Definition
description of the duties and responsibilities of a job, its working conditions, and the tools, materials, equipment, and information used to perform it
Term
Job Specification
Definition
description of skills, abilities, and other credentials and qualifications required by a job
Term
Replacement Chart
Definition
list of each management position, who occupies it, how long that person will likely stay in the job, and who is qualified as a replacement
Term
Employee Information System (Skills Inventory)
Definition
computerized system containing information on each employee's education, skills, work experiences, and career aspirations
Term
Recruiting
Definition
process of attracting qualified persons to apply for jobs an organization is seeking to fill
Term
Recruiting
Definition
process of attracting qualified persons to apply for jobs an organization is seeking to fill
Term
Internal Recruiting
Definition
process of considering present employees as candidates for openings
Term
External Recruiting
Definition
process of attracting persons outside the organization to apply for jobs
Term
Vestibule Training
Definition
off-the-job training conducted in a simulated environment
Term
On-the-Job Training
Definition
training conducted in a controlled environment away from the work site
Term
Off-the-Job Training
Definition
training conducted in a controlled environment away from the work site
Term
Performance Appraisal
Definition
evaluation of an employee's job performance in order to determine the degree to which the employee is performing effectively
Term
Compensation System
Definition
total package of rewards that organizations provide to individuals in return for their labor
Term
Wages
Definition
compensation in the form of money paid for time worked
Term
Salary
Definition
compensation in the form of money paid for discharging the responsibilities of a job
Term
Incentive Program
Definition
special compensation program designed to motivate high performance
Term
Bonus
Definition
individual performance incentive in the form of a special payment made over and above the employee's salary
Term
Merit Salary System
Definition
individual incentive linking compensation to performance in non-sales jobs
Term
Pay for Performance (Variable Pay)
Definition
individual incentive that rewards a manager for especially productive output
Term
Profit-Sharing Program
Definition
incentive plan for distributing bonuses to employees when company profits rise above a certain level
Term
Gainsharing Plan
Definition
incentive plan that rewards groups for productivity improvements
Term
Pay-for-Knowledge Plan
Definition
incentive plan to encourage employees to learn new skills or become proficient at different jobs
Term
Benefits
Definition
compensation other than wages and salaries
Term
Workers' Compensation Insurance
Definition
legally required insurance for compensation workers injured on the job
Term
Cafeteria Benefits Plan
Definition
benefit plan that sets limits on benefits per employee, each of whom may choose from a variety of alternative benefits
Term
Equal Employment Opportunity
Definition
legally mandated nondiscrimination in employment on the basis of race, creed, sex, or national origin
Term
Protected Class
Definition
set of individuals who by nature of one or more common characteristics is protected under the law from discrimination on the basis of that characteristic
Term
Equal Employment Opportunity Commission (EEOC)
Definition
federal agency enforcing several discrimination-related laws
Term
Affirmative Action Plan
Definition
written statement of how the organization intends to actively recruit, hire, and develop members of relevant protected classes
Term
Occupational Safety And Health Act of 1970 (OSHA)
Definition
federal law setting and enforcing guidelines for protecting workers from unsafe conditions and potential health hazards in the workplace
Term
Sexual Harassment
Definition
unwelcome sexual advances in the workplace
Term
Quid Pro Quo Harassment
Definition
form of sexual harassment in which sexual favors are requested in return for job-related benefits
Term
Hostile Work Environment
Definition
form of sexual harassment deriving from off-color jokes, lewd comments, and so forth
Term
Employment at Will
Definition
principle, increasingly modified by legislation and judicial decision, that organizations should be able to retain or dismiss employees at their discretion
Term
Workforce Diversity
Definition
the range of workers' attitudes, values, beliefs, and behaviors that differ by gender, race, age, ethnicity, physical ability, and other relevant characterisitcs
Term
Knowledge Workers
Definition
employees who are of value because of the knowledge they possess
Term
Contingent Worker
Definition
employee hired on something other than a full-time basis to supplement an organization's permanent workforce
Term
Labor Union
Definition
group of individuals working together to achieve shard job-related goals, such as higher pay, shorter working hours, more job security, greater benefits, or better working conditions
Term
Labor Relations
Definition
process of dealing with employees who are represented by a union
Term
Collective Bargaining
Definition
process by which labor and management negotiate conditions of employment and draft a labor contract for union-represented workers
Term
Cost-of-Living Adjustment (COLA)
Definition
labor contract clause tying future raises to changes in consumer purchasing power
Term
Wage Reopener Clause
Definition
clause allowing wage rates to be renegotiated during the life of a labor contract
Term
Strike
Definition
labor action in which employees temporarily walk off the job and refuse to work
Term
Picketing
Definition
labor action in which workers publicize their grievances at the entrance to an employer's facility
Term
Boycott
Definition
labor action in which workers refuse to buy the products of a targeted employer
Term
Work Slowdown
Definition
labor action in which workers perform jobs at a slower than normal pace
Term
Lockout
Definition
management tactic whereby workers are denied access to the employer's workplace
Term
Strikebreaker
Definition
worker hired as a permanent or temporary replacement for a striking employee
Term
Lockout
Definition
management tactic whereby workers are denied access to the employer's workplace
Term
Strikebreaker
Definition
worker hired as a permanent or temporary replacement for a striking employee
Term
Mediation
Definition
method of resolving labor dispute in which a third party suggests, but does not impose, a settlement
Term
Arbitration
Definition
method of resolving a labor dispute in which both parties agree to submit to the judgment of a neutral party
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