Term
Why is health history important?
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Definition
| Because in the beginning it is used to identify the person's health strengths and problems and as a bridge to the next step in data collection, the physical exam. |
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Term
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Definition
What the person says about him or herself |
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Term
What is a successful interview? |
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Definition
| Gather compete and accurate data about the person's health state, establish rapport and trust, teach the person about the health state, build rapport for future, begin teaching about health promotion and disease prevention. |
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Term
What should your interview contract with the patient include? |
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Definition
| Time and place of interview, introduce yourself and explain role, purpose of interview, how long it will take, expectation of participation, presence of other people, confidentiality, any costs. |
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Term
Communication in the interview |
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Definition
| It carries you and your patient through the interview, clear understanding is key, verbal and nonverbal |
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Term
What are the internal factors the examiner brings to the interview? |
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Definition
| Liking others, empathy, and the ability to listen |
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Term
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Definition
| viewing the world from the other person's inner frame of reference while remaining yourself, recognizing and accepting the other person's feelings without criticism |
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Term
External factors of the interview |
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Definition
| ensure privacy-geographic or psychological, refuse interruptions, physical environment, dress, note-taking, tape and video recording |
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Term
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Definition
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Term
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Definition
ask for narrative information, it states the topic to be discussed but only in general terms. To begin interview, to introduce a new section, and when a person introduces a new topic |
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Term
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Definition
your reactions-facilitation, silence, reflection, empathy, clarification,
Your own thoughts-confrontation, interpretation, explanation, summary |
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Term
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Definition
| providing false assurance or reassurance, giving unwanted advice, using authority, using avoidance language, engaging in distancing, using professional jargon, uising leading or biased questions, talking too much, interrupting, using "why" questions |
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Term
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Definition
| physical appearance, posture, gestures, facial expression, eye contact, voice, and touch |
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Term
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Definition
| give the person a final opportunity for self-expression, give a summary-positive health aspects, any health problems identified, plans for action, or explanation of exam, no new topic should be introduced |
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Term
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Definition
| child 1-6 great both and focus more on parent, observe child, developmental milestones |
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Term
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Definition
nonverbal communication is the primary method |
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Term
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Definition
| 2-6: egocentric, their communication is direct, concrete, literal, and set in the present, may have animistic thinking |
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Term
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Definition
| 7-12: have the verbal ability to add important data to the history but interview parent and child together |
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Term
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Definition
| want to be adults, but do not have the cognitive ability yet to achieve their goal, must show them respect, be honest, stay in character, use icebreakers, do not assume they understand, keep questions short and simple, avoid silence and reflection, more sensitive to nonverbal communication, use positive reinforcement |
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Term
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Definition
| interview usually takes longer, adjust the pace of the interview, may need to split into sessions, touch is a nonverbal skill very important to them |
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Term
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Definition
| you must use judgment to determine the appropriate interview for hearing impaired, acutely ill, under the influence, personal questions, sexually aggressive people, crying, anger, threat of violence, and anxiety |
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Term
Cross-cultural communication |
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Definition
| when two people come from different cultural backgrounds, the probability of miscommunication increases. they both attempt to understand the other's point of view from a cultural perspective. |
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Term
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Definition
| the conventional code of good manners that govern behavior and varies cross-culturally |
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Term
overcoming communication barriers |
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Definition
| a bilingual interpreter is needed for full communication, should not be relative, must know medical terminolgy |
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Term
5 types of nonverbal behaviors that convey information about the person |
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Definition
| vocal cues, action cues, object cues, use of personal and territorial space, and touch |
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