Term
1. Which of the following diagnoses application error and writes the result to log files?
Dr. Watson.
Scandisk
Norton Disk Doctor.
Symantec redirector. |
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Term
You want to make a backup of all the files on a Windows 2000 Professional computer but you do not want the files marked as backed up. Which backup type should you use?
Normal
Copy
Daily
Incremental
Differential |
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Term
3. _____________ command is used to execute the Registry Checker program.
REGSCAN.EXE
CHKREG.EXE
REGCHK.EXE
SCANREG.EXE |
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Definition
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Term
Which of the following would allow you to create Win 2000 boot disks from the command prompt ?
\bootdisk\makeset a:
\setup\makeboot a:
\bootdisk\makeboot a: |
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Term
5. Which of the following would allow a user who has logged on to the Win 2000 environment to use an encrypted file?
Do nothing; the file will be automatically decrypted.
Enter the files decryption password, before the file will open.
The user must have administrator rights in order to decrypt files.
Type cipher.exe /d (filename) |
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Definition
| Do nothing; the file will be automatically decrypted |
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Term
You manage a small network. The offive has an FTP server and one of the comoany's partner clients requires the ability to uplaod and download files t and from the ftp server. you have a firewall on the network that you want to configure so that the data destined for the FTP server will be allowed access. what can you configure to accomplish this?
port blocking?
port scanning?
port forwarding?
Port triggering? |
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Term
You want to move your operating system boot files to a logical drive. You then plan to mark this logical drive as active. when you attempt to set the logical drive as active the option is not present. what can you do to make this logical drive active?
convert the hard disk to a dynamic disk?
Format the logical drive to fat32?
Convert the logical drive to NTFS?
You cannot set the logical drive as active? |
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Definition
| You cannot set the logical drive as active? |
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Term
Your computer had window Vista ultimate 64-bit Edition installed as its operating system. you have an Intel Core I7 3.06 GHz processor installed. what benefit will this provide?
Decreased swap time?
Support for up to 16 GB of RAM?
Backwards compatibility with 32-bit device drivers?
Support for x86 or x64 processors? |
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Term
You are troubleshooting a malfuntioning 3 1/2 floppy disk drive in your computer. your determine that the drive itself is working properly but the data cable is damaged. which type of cable should you buy to replace it?
40-wire IDE?
7-wire SATA?
80-wire-IDE?
34-wire-IDE? |
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Definition
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Term
While troubleshooting a user's comptuter, you need to temperarily pause a service. you remember the first portion of the command to do this; however you cannot remember all of it . which of the following will pause a serice from the command prompt, while displaying all available syntax that can be used with this command?
Attrib /?
IPconfig /?
Ping? /?
Net /? |
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Term
you believe that soe of your windows computer's system files may have been corrupted or overwritten by a virus that you recently detected and removed. which tool will allow you to check and repair/replace system files?
SFC?
MMC?
TCP?
RDP? |
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Definition
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Term
which CPU sockets will only support AMD processors?
Socket B
Socket AM3
Socket 479
Socket 939 |
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Definition
| Socket AM3 and Socket 939 |
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Term
Which ribbon cable is used by an ATA/66 hard drive?
40-pin/40 wire
40-pin/80 wire
80-pin/80 wire
34-pin/34 wire |
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Definition
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Term
Which blue ray standard represents a rewritable blue-ray disk?
BD_RE
BD_RW
BR_ROM
BD_R/RW |
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Definition
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Term
which operating system does not user C:\Windows as the default location for the system files?
Windows Vista?
Windows 7?
Windows XP?
Windows 2000? |
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Definition
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Term
What is the path for profiles on windows 2000?
%systemdrive%\winnt\Users
%systemdrive%\windows\users
%systemdrive%\documents and settings\
%systemdrive%\users |
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Definition
| %systemdrive%\documents and settings\ |
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Term
you have recently purchased a new computer running windows 7 for your company's graphic designer. The graphic designer needs the fancy fonts removed from his old windows 2000 computer and placed on his new computer.
Copy fonts from C\winnt\fonts to C\winnt\fonts?
Copy fonts from C:\winnt to C:\Windows
Copy fonts from C\winnt\fonts to C:\Windows\Fonts
Copy fonts from C:\Windows\Fonts to C:\Windows\Fonts |
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Definition
| Copy fonts from C\winnt\fonts to C:\Windows\Fonts |
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Term
Which command would you use to copy all files in a directory, including all sub-directories(as well as the empty ones)
xcopy /s
xcopy /e
copy /n
copy /v |
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Definition
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Term
Your are working at the command line and want to add the read-only attribute to a file and remove the hidden attribute. wich command would you use?
attrib +r -h
attrib /add r /remove h
attrib add r remove h
attrib +ro -h |
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Definition
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Term
what does the /q switch with the rd command do?
reverses the drive deletion?
Removes the subdirectories in addition to the files in the current directory?
runs a Query?
will not prompt you before each deletion. |
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Definition
| will not prompt you before each deletion. |
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Term
How can you see the list of valid switches for the cd Command?
cd /? ?
cd list?
cd help?
cd |more? |
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Definition
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Term
You have an exsisting computer running windows XP Pro. you want to configure a raid 1 array in your computer. You install two new SATA Drives, the use the motherboard raid controller to define a logical disk as raid 1, when you boot the computer the drives are not showing. what should you do?
Install the Raid Drivers?
In the bios change the sata disk to AHCI?
In the bios change the sata disk to RAID?
Use the jumpers on the drive to define sata 1. |
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Definition
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Term
what is the purpose of the a laser printer 's fuser assembly?
Transfers the toner onto the drum?
Melts and presses the toner onto the paper?
Transfers the toner onto the paper?
Removes excess toner from the drum? |
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Definition
| Melts and presses the toner onto the paper? |
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Term
You suspect that the power supply in your PC is failing. You want to use a multimeter to test the power outputof the powersupply. which multi meter setting should you use?
Ohms?
DC Volts?
watts?
AC Volts? |
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Definition
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Term
one corner of the monitor has more purple tent then the rest of the screen. what is the problem?
Picture Tube?
brightness control?
Power cable?
Data Cable?
Video Card? |
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Definition
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Term
You are linking multiple video cards together to increase performance. which of the following statments are true?
Linking forces a single GPU to draw the screen?
In most cases both cards should be identical?
cards are only linked using special bridge clip?
SLI and firewire are two different methods for linking video cards.
linking video cards provides additional video output ports. |
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Definition
SLI and firewire are two different methods for linking video cards.
In most cases both cards should be identical? |
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Term
the display is using strange colors. which of the following is a solutions to the problem?
Increase the resolution?
Increase the color depth?
decrease the resolution?
increase the amount of memory on the video card? |
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Definition
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Term
You are troubleshooting a malfunctioning notebook computer. Nothing appears on the LCD display when the system is powered on. what is the first thing that you should do?
replace the video card?
replace the motherboard?
calibrate the battery?
plug in an external monitor? |
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Definition
| plug in an external monitor? |
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Term
you are installing a 168 pin DIMm with a 64 bit data bus. what is the minimum number of dims you can install?
1
2
3
4 |
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Definition
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Term
which of the following drive configurations uses stripping without fault tolerance.
RAID 0
RAID 1
RAID 4
RAID 5 |
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Definition
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Term
You have a PC with a pentium 4 CPU and two PC-2400 modules. the Mobo has room for two additional memory modules, and you would like to install two 4000-pc modules. Which of the following is true?
You cannot mix memory modules with different ratings?
Half of the memory will act at 300 mghz the other half with work at 500?
All memory will operate at 500 MHz
All memory will operate at 300 MHz |
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Definition
| All memory will operate at 300 MHz |
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Term
A dot matrix printer is printing faintly. what could be the issue?
the print head has not been initiated.
the printer is stuck in overstrike mode.
the printer has not been initialized.
the gab between the paper and the printer head is too large. |
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Definition
| the gab between the paper and the printer head is too large |
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Term
you have a computer with two IDE channels built into the mother board. You add a PCI exspantion card that provides an additional 4 IDE slots. what is the maximum number of IDE devices that can be connected now?
1
3
5
7
12 |
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Definition
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Term
you install a 1.4 ghz CPU into your motherboard. However, when you power up the system, the CPU is listed on the 700 MHz CPU. what should you do?
Adjust the CMOS settings?
Remove and reinstall the CPU?
set the jumpers on the CPU?
Exchange the CPU at the store you got it at? |
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Definition
| Adjust the CMOS settings. |
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Term
you've just installed a new video card in a user's winows XP system. however when you power the system on, the screen is displayed in 16 colors at 640x480 resolution. Which of the following will resolve this problem?
reboot the system into safe mode?
download and install the latest driver from the video card MANufacturer's web site?
Verify that the system BIOS is compatible with the Video Card? |
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Definition
| download and install the latest driver from the video card MANufacturer's web site? |
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Term
which of the following indicate a dirty on a lazer printer?
Smudges on the print JOB?
A faint image on the print job?
A vertical black line or white stripe on the print job?
lines or splotches repeated at regular intervals on the print job? |
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Definition
| Lines or splotches repeated at regular intervals on the print job? |
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Term
you are printing a brochure on a color laser printer. when you send the print job, you get an out of memory error from the printer, other documents print correctly. what is the most likely cause?
the print job is too big?
the wrong print driver is used?
the wrong paper tray was selected for the print job
you do not have permissions to print to the printer |
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Definition
| the print job is too big! |
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Term
which of the following conditions would typically result in replacing the drum on a laser printer?
Spots at regular intervals on the page?
Ghost images on the page?
garbage characters on the page?
Blank page? |
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Definition
| Spots at regular intervals on the page? |
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Term
what ribbon is used by an ATA/66 hard drive?
40/40 wire?
80/80 wire?
34/34 wire?
40/80 wire? |
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Definition
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Term
A laser printer's writing stage refers to:
the toner being to the OPC drum?
the toner being transferred to the paper
the laser putting the image onto the OPC drum
the laser beam burning the image to the paper? |
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Definition
| the laser putting an image on the OPC drum |
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Term
you have a printer that is shared by multiple users. the printer has worked fine for several months, and all users have been able to. you get a call that currently no print jobs are printing. you check the print queue and you find that the first document in the queue has an error. what should you try first?
verify that the user who sent the job has permissions?
Update the print driver?
replace the priner drum?
check the printer for a paper jam |
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Definition
| check the printer for a paper jam |
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Term
you are installing a floppy Drive. you want the floppy drive to be the A: drive. how do you do this?
install the drive before the twist in the ribbon cable
install the drive after the twist in the ribbon cable.
edit the OS settings
Edit the CMOS settings |
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Definition
| install the drive after the twist in the ribbon cable. |
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Term
you have a computer with two IDE channels built into the mother board. You add a PCI exspantion card that provides an additional 4 IDE slots. what is the maximum number of IDE devices that can be connected now?
1
3
5
7
12 |
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Definition
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Term
when you print from your lazer printer, the print out contains faint images from previous printouts. Which components should you check? (pick two)
transfer roller?
Discharge lamp?
secondary corona wire?
primary corona wire?
Rubber Scraper? |
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Definition
| Discharge lamp and Rubber Scraper |
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Term
You are troubleshooting a malfunctioning LED display on a notebook computer system. An external monitor shows just fine. Which of the following could be the cause?
Failed CCFL?
Failed Video Adapter?
Failed Backlight?
failed Inverter? |
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Definition
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Term
Two IDE Devices share the same channel. one device is newer and faster than the other. Which device should you set to the master?
set the newer, faster device to master?
set the older, slower device to master?
It doesnt matter. the drives will perform the same regardless of the setting?
neither device should be set to master? |
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Definition
| set the newer, faster device to master? |
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Term
you are trying to print complex images on an older laser printer that uses parallel connection to your workstation. the pages cut off at the bottom third of each image you print which of the following resolutions will fix the problem?
Replace the Fuser assembly?
install more memory?
replace the corona wire?
upgrade to IEEE 1284 parallel cable?
change the parallel port mode to workstation epp mode?
change the parallel port mode to workstation ecp mode? |
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Definition
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Term
For the past several days the print jobs from the inkjet printer are missing colors and leaving gaps. what should you do to resolve the problem?
recalibrate the printer color profile?
check the gap between the printer head and the paper.
use the automatic cleaning feature?
add additional memory? |
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Definition
| use the automatic cleaning feature? |
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Term
A laser printer's development stage refers to:
The toner being transferred to the paper?
The laser beam writing the negative charge to the OPC drum?
The toner being transferred to the OPC drum?
the toner being heated and passed into the paper? |
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Definition
| The toner being transferred to the OPC drum |
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Term
you have a laser printer that has worked fine until now. Now whenever anything is printed, only blank pages come out. Which part are you most likely to replace?
Static eliminator strip?
Drum?
Discharge lamp?
Transfer corona? |
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Definition
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Term
your computer currently runs windows XP home edition. when you create a raid 1 array using two new sata disks. When you go to disk management, you do not see the option to create the mirrored set.
upgrade the disks to dynamic ?
upgrade to windows XP pro?
create a simple volume first then add a mirror for the existing volume?
Install an add-on Raid Controller? |
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Definition
| Install an add-on Raid Controller? |
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Term
Your monitor flickers. what should you do?
Increase the color Depth?
Decrease the refresh rate?
Decrease the color Depth?
Increase the refresh Rate? |
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Definition
| Increase the refresh Rate? |
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Term
You have just installed a maintanance kit in your laser printer. what should you do next?
Check the gap between the printer head and the paper?
reset the page count
use the automatic cleaning feature
reinstall the print drivers |
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Definition
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Term
which RAID configuration level provides icreased performance using only two disks?
Raid 0
Raid 1
Raid 2
Raid 5 |
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Definition
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Term
which utility would you use to veiw the current connections and active sessionsand ports on a computer?
ipconfig?
nslookup?
ping?
netstat? |
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Definition
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Term
which ports need to remain open so you can transfer files using FTP connection?
20
443
21
23
80 |
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Definition
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