Term
|
Definition
-
a) Purchased items or extracted materials that are converted into components and products during the mfg process
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b) Include components such as mfg’d parts or subassemblies that are transformed into finished products
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c) Lowest-level components in a BOM
-
d) Typically very low inventories in Lean mfg environments
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Term
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Definition
|
|
Term
Major Types of Mfg Inventory |
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Definition
1. Raw materials
2. WIP
3. Finished goods and distribution inventories
4. Maintenance, repair and operating supplies (MRO) |
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Term
Accounting can determine the value of WIP by adding... |
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Definition
direct material
+
labor
+
overhead costs |
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Term
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Definition
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Term
3. Finished goods and distribution inventories |
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Definition
a) Finished good (~end item) is a product sold by a company as a completed item…service part or spare as well
b) Can be stored at production facility, central warehouse, or distribution center to reduce delivery lead times and delivery costs
c) In Lean environment, because of the philosophy of producing to customer demand and not to forecast, finished goods inventories are minimized. |
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Term
4. Maintenance, repair and operating supplies (MRO) |
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Definition
a) Support general operations and maintenance
b) Used to support uptime and availability requirements, and may include items costing a small or large amount |
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Term
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Definition
- a) Two perspectives
- (1) Occur by plan from lot-sizing rules, seasonality, or anticipation builds
- (2) Shows the influence of the Theory of Constraints (TOC) production philosophy…any inventory in the system that exceeds the minimum amount necessary to achieve the desired throughput rate at the constraint or that exceeds the minimum amount necessary to achieve the desired due date.
Total inventory = productive inventory + protective inventory + excess inventory |
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Term
Occur by plan from lot-sizing rules, seasonality, or anticipation builds |
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Definition
(a) In Lean mfg, JIT material deliveries and demand-pull scheduling reduce the incidence of excess inventory
(b) One of the eight wastes of mfg in the Lean philosophy is overproduction |
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Term
|
Definition
Total inventory = productive inventory + protective inventory + excess inventory
Excess inventory is...
Inv that is not actually required, e.g., inventory held as buffers |
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Term
Theory of Constraints (TOC) production philosophy |
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Definition
any inventory in the system that exceeds the minimum amount necessary to achieve the desired throughput rate at the constraint or that exceeds the minimum amount necessary to achieve the desired due date. |
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Term
|
Definition
a) Stock that has exceeded consumption (demand) within a defined period of time, or has not been used for a defined period
b) Like excess and obsolete, it is an asset from an accounting perspective, but it entails ongoing carrying costs
c) Often is the direct result of inv not being used within 12 to 18 months with no foreseeable future use
d) For proper asset reporting, this inv should be valued at zero and the cost written off against current profits |
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Term
|
Definition
a) Not typically used or sold at full value because the products are no longer produced or supported
b) Disposing of the inv means that its costs cannot be recovered through revenues, which means lost revenue and reduced profit
c) Removed from inv by ECR |
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Term
|
Definition
a) Material that is outside of specifications and is not practical to rework
b) A scrap factor should be built into determining material requirements |
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Term
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Definition
Quantity of raw materials or semi-finished goods requiring further processing, often purposely maintained at a work center to achieve desired throughput
Buffers at a CCR or shipping point are often evaluated daily to ensure they are not too high or too low…constant adjustments to minimize inv investments costs are considered to be a good practice |
|
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Term
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Definition
Used to protect the throughput of an operation or the schedule from delays in delivery, quality problems, and delivery of incorrect quantities |
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Term
a) Hard inventory (service industry) |
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Definition
(1) Materials transformed into goods (restaurant meal ingredients, custom clothing, baked goods)
(2) Materials not transformed (retail store items, auto parts) |
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Term
b) Perishable goods (service industry) |
|
Definition
(1) Newspapers
(2) Event brochures (bought for event, but not sold, so worthless) |
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Term
|
Definition
establishing the overall level ($) of inv desired and implementing controls to achieve this goal |
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Term
2. Item level- associated with materials and ops planning and execution |
|
Definition
a) Lot-sizing
b) Safety stock |
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Term
Manufacturing must make choices relating to... |
|
Definition
(1) Mfg strategy or production environment, such as MTS, MTO, ATO, ETO, and mass customization
(2) Mfg process, such as intermittent, repetitive, continuous, and project |
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|
Term
Ultimately, the choices and decisions made for manufacturing (mfg) need to balance a set of conflicting objectives... |
|
Definition
(1) High customer service levels – high product variety and quality, and shorter lead times and production flexibility to respond to customer orders
(2) Efficient plant operations – long production runs to minimize changeovers and reduce per-unit production costs; high raw material inventory levels at low costs
(3) Minimum inventory investment – low levels of inventory and high inventory turns (or turnover) |
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Term
Priority and Capacity Planning choices |
|
Definition
a) Ideally, the discussion of tradeoffs should occur often during the priority and capacity planning phases of MPC, such as in regularly scheduled sales and ops planning meetings |
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Term
Other options besides tradeoffs such as using lean and theory of constraints (TOC) by… |
|
Definition
(1) Eliminating wasteful movements and procedures in the production process and fostering a culture of employee empowerment
(2) Ensuring a continuous flow of production from raw materials to finished products by buffering critically constrained resources (CCR) to maintain full utilization
(4) Establishing supplier relationships and supply management practices that synchronize delivery of raw materials to the point of use at time of production |
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Term
|
Definition
Often the largest asset on a company’s balance sheet |
|
|
Term
MRO (Maintenance, Repair, and Operating supplies) |
|
Definition
MRO supplies are not included as assets, they are considered expenses |
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Term
Purpose and Uses of Inv Valuation |
|
Definition
a) Enables you to determine impact of inv on the financial condition of the business; provides info for strategic and policy decisions such as inv turns and performance metrics
b) Useful in determining operational approaches to order quantities, safety stock, and replenishment |
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Term
In mfg,
the three most popular cost systems are... |
|
Definition
project
process
job-order costing |
|
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Term
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Definition
- labor
- material
- factory overhead
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Term
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Definition
ETO and MTO job shop mfg companies tend to use job cost, because it is important to know the cost accumulation of each different job |
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Term
Cost of goods sold (cost of sales) in retail... |
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Definition
freight costs are added to the acquisition costs to create “landed costs”; these are listed as an asset on the balance sheet until the item is sold…here the acquisition costs become the COGS, thus reducing profit in the period sold |
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Term
Cost of goods sold (cost of sales) in service organizations... |
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Definition
carry material inventory which are consumed as operating supplies, and are not tracked as COGS |
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Term
4. Cost of goods sold (cost of sales) in some service organizations... |
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Definition
provide tangible goods with the service, such as automobile repair companies…parts are usually carried as inv as an asset, issued to the job as required, and tracked as a COGS when the service is provided |
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Term
Cost of goods sold (cost of sales) in mfg... |
|
Definition
converts raw material and purchased components into finished goods.
Its cost of sales includes the conversion costs (labor and overhead) as well as the raw materials and component costs of the goods it sells…
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Term
mfg has three diff inv accounts: |
|
Definition
materials, WIP, and finished goods |
|
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Term
|
Definition
(1) Shipment is usually immediate upon completing production
(2) Once sold, the materials are subtracted from inv and are included in a company’s income statement, along with labor and overhead costs, as COGS |
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Term
|
Definition
a) Average cost
b) Standard cost
c) Actual cost
d) Transfer cost and price
e) First in, first out (FIFO)
f) Last In, first out (LIFO) |
|
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Term
|
Definition
(1) COGS and ending inv are based on the ave of the actual costs paid for each item produced or purchased |
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Term
|
Definition
(1) A single value is selected for an inv item that is reasonable thus consistently reports at the same value; these costs are typically reviewed and updated annually |
|
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Term
|
Definition
(1) Not used often; jewelry |
|
|
Term
d) Transfer cost and price |
|
Definition
(1) The net transfer effect is to move the inv costs from the selling division to the buying division…does not affect the valuation of assets |
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Term
e) First in, first out (FIFO) |
|
Definition
(1) In a period of increasing costs (inflation), this tends to keep the total inv value on the balance sheet close to the current market value, but would charge COGS at the older, lower, cost values |
|
|
Term
f) Last In, first out (LIFO) |
|
Definition
(1) In a period of increasing costs (inflation), this tends to understate the total inv value on the balance sheet…strictly an accounting method for valuing inv, and is not necessarily based on the physical movement of inv |
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Term
The following metrics indicate how well inv is managed from an overall business perspective |
|
Definition
(1) Inventory turns
(2) Days of supply
(3) Cash-to-cash cycle
(4) Customer service |
|
|
Term
Inventory turns (relate inv to sales) – speed of inv conversion into sales |
|
Definition
(a) = annual COGS / ave inv ($)
(b) If annual sales is $1MM in COGS and ave inv $.5MM, then turn is 2…so it takes about six months to recover cost (cash). That is, inventory turns two times a year. |
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Term
Days of supply (relate inv to sales) |
|
Definition
(a) Measures the timespan between paying for raw materials and paying for product
(b) = days of inv + days of sales outstanding (A/R) – days of payables outstanding (A/P)
(c) Note- use cautiously, as timing of pmt for raw materials can lag receipt, which will cause the cycle time to be understated |
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Term
Customer service measures |
|
Definition
(a) Operational metrics
(b) Customer satisfaction metrics
(c) Customer loyalty |
|
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Term
|
Definition
some argue that customer loyalty and retention are the key indicators of customer value. CRM software can aid in customer retention rates |
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|
Term
Customer satisfaction metrics |
|
Definition
-
(i) These focus on how a supplier supports its customers’ business goals and requirements and can be subjective
-
(ii) Cycle time to respond to a customer request
-
(iii) Total units delivered vs RMAs
-
(iv) Cycle time from order placement to receipt on dock at customer site
-
(v) Others…responsiveness, design suggestions for cost reductions, cycle time improvements, service, and warranty
-
(vi) Note- these are critical success factors for satisfying customers
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|
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Term
Inventory Operational metrics |
|
Definition
(i) Orders shipped on time
(ii) low number of back orders
(iii) order periods without a stockout |
|
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Term
Upper and lower limits on inventory... |
|
Definition
(a) Objective of upper limits is to control inv investment costs
(b) Objective of lower limits is to prevent numerous orders for low-cost items, which can lead to excessive ordering costs |
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Term
Order quantity modifiers enable necessary adjustments to quantities that might be outside the order constraints, e.g., |
|
Definition
(a) Adjust quantities to supplier lot size requirements
(b) Adjust quantities for price breaks
(c) Adjust quantities to cover an entire period’s supply
(d) Adjust order quantities for scrap or yield factors |
|
|
Term
Order quantity constraints and modifiers |
|
Definition
constraints take precedence over modifiers…any order quantity must conform to the constraint |
|
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Term
Order quantities in production and service environments... |
|
Definition
(1) In a ERP system, a time-phased record is created that permits developing discrete lot sizes supporting the L4L and POQ methods
(2) For Project and L4L manufacturers, items are obtained only for each order. Example is a business that performs contract work tor the government
(3) In lean and repetitive environments, L4L method makes sense…in lean, customers determine the rate of production, which is converted to takt time that sets the pace of production |
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|
Term
In lean and repetitive environments... |
|
Definition
(a) The ideal flow pattern is one-piece flow – the ideal lot size is one
(b) When one-piece flow cannot be obtained, then inv buffering is established between processes
(c) Inv investment in this environment is minimized to what is needed to support the continuous flow of product to the customer |
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|
Term
Order-quantity decisions are... |
|
Definition
also factors in services parallel to those in mfg, especially in purchasing.
The environment in which they are employed can be slightly different in terms of storage capacity, shelf life, replenishment cycles, and demand pattern |
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Term
Costs associated with order-quantity decisions |
|
Definition
a) Inv carrying cost
b) Ordering cost |
|
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Term
|
Definition
-
Storage costs
-
Labor and equipment, to include costs for counting and material handling
-
Space, including utilities and other operating costs to accommodate the order when it first arrives rather than just the average inv level
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|
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Term
|
Definition
-
(1) Cost to prepare and place an order to suppliers or factory for production
-
(2) Setup costs for internal mfg
-
(3) Costs of receiving, handling, and inspection
-
(4) Usually expressed as the cost to place a single order in absolute dollars
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|
|
Term
|
Definition
-
a) Economic order quantity
-
b) Fixed order quantity (FOQ)
-
c) Lot for lot (L4L)
-
d) Order n periods of supply
-
e) Period order quantity (POQ)
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|
|
Term
Comparison of FOQ and POQ |
|
Definition
-
(1) POQ is more responsive to the discrete net requirements in the periods
-
(2) Both of these used at the end-item level result in relatively large order quantities…this can cause a cascading effect on lower levels of MRP
-
(3) Planners need to decide whether the cost of consolidating net requirements at the end-item level for discrete periods as in POQ is offset by reduction in ordering cost
-
(4) FOQ is often justified by other factors such as supplier minimums or customer constraints on storage and handling
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|
|
Term
Period order quantity (POQ) |
|
Definition
-
(1) Opposite of FOQ…the order quantity may vary, but the interval between orders remains fixed
-
(2) The lot size is equal to the net requirements for a given number of periods, e.g., four days or one week
-
(3) Consolidates the L4L requirements for a number of periods to reduce ordering (including handling) costs
-
(4) Calculation of number of periods and net requirements
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|
|
Term
Order n periods of supply |
|
Definition
-
(1) Amount required to satisfy demand over a certain number of periods is ordered
-
(2) No unused lot-size inv is created
-
(3) The technique is used…
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|
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Term
|
Definition
- (1) Only the required amount is ordered
- (2) Order quantities change as requirements change
- (3) No unused lot-size inv is created
- (4) The technique is used…
- (a) For planning (and time phasing) dependent demand in MRP
- (b) For planning independent demand items in master scheduling
- (c) For expensive components (A items)
- (d) For perishable items
- (e) In a lean/JIT environment
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|
|
Term
Fixed order quantity (FOQ) |
|
Definition
-
(1) Usually dictated by conditions related to shipping, handling, or line replenishment
-
(2) Suppliers receive consistent orders with consistent quantities, but at a variable frequency
-
(3) Quantity may be determined very informally, or it might be based on some form of calculation, such as EOQ
-
(4) It is simple to use; relies on judgment and past history
-
(5) It leads to inv buildup
-
(6) Supplier/factory policies are standard lot sizes, production efficiency, and capacity availability
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|
|
Term
|
Definition
-
(1) Based on the following assumptions-
-
(a) Demand is relatively constant and known
-
(b) The item is produced or purchased in lots or batches, not continuously
-
(c) Ordering and inv carrying costs are constant and known
-
(d) Replenishment occurs all at once
-
(2) Theoretically, the optimum order quantity is the quantity indicated on the horizontal axis below where the two cost curves intersect, which also coincides with the point at which the total cost curve is at a minimum
-
(3) The broad dip in the cost curve indicates some flexibility in determining the EOQ
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|
|
Term
One primary objective of inv is to support customer service objectives |
|
Definition
-
a) It provides an incremental quantity of finished goods to protect against fluctuations in independent customer demand, and is especially important in forecasting MTS products at the master production schedule level
-
b) It provides an incremental quantity of purchased raw materials and components, which is dependent demand
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|
|
Term
Purpose of safety stock (SS); the zero inv level is reached… |
|
Definition
a) After inv is replenished because demand during the order lead time was less than expected
b) Just as inv is replenished because demand during the order lead time was as expected
c) Before inv is replenished because demand during lead time was greater than expected, and no further orders can be fulfilled until replenishment occurs unless there is safety stock |
|
|
Term
The meaning of customer service in regards to safety stock |
|
Definition
- protects against problems with demand fluctuations, raw material supply uncertainties, and production problems, especially in MTS mfg environments
- contributes to customer service objectives
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|
|
Term
SS contributes to customer service objectives in areas such as... |
|
Definition
-
(1) Orders shipped on the original committed date
-
(2) Line items of orders shipped on the original committed dates
-
(3) Dollar volume shipped on the original committed date
-
(4) Ordering periods without a stockout
-
(5) Number of backorders
|
|
|
Term
|
Definition
Statistical (often applied to independent demand items)
Time period
Fixed SS |
|
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Term
|
Definition
the planning of a ss quantity for parts that call for special oversight. Generally applies when-
(1) A new part is being phased in
(2) A part is being phased out |
|
|
Term
Time period (safety stock method) |
|
Definition
-
(1) = forecast monthly usage * SS period
-
(2) A time period safety stock allows an even amount of safety stock, equal to the usage, over a designated time frame
-
(3) Providing a one-month time period of safety stock protects against the following situation:
-
(a) End-of-month review does not indicate reorder
-
(b) Next-day, available balance goes below the reorder point
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|
|
Term
Statistical safety stock method (often applied to independent demand items) |
|
Definition
-
(1) Can be determined mathematically
-
(2) Historical demand is assumed to be a valid indicator of future demand
-
(3) Deviations are assumed to be distributed symmetrically (bell curve)
-
(4) The smaller the sigma, the lower the SS
-
(5) Sigma and MAD can be used to derive SS
-
(6) SS value is calculated by
-
(a) Determining the sigma in physical units
-
(b) Deciding on a customer service level
-
(c) Using a safety factor table to locate the safety factor for the desired service level
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|
|
Term
Order point (~reorder point)- |
|
Definition
def - the inv method that places an order for a lot whenever the quantity on hand is reduced to a predetermined level known as the order point
The intent is to receive a replenishment order just as the item stocks out (for an item without SS)
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|
|
Term
|
Definition
1. Order point (~reorder point)-
2. Periodic review, known as fixed-interval order system
3. MRP
4. Visual review
5. Kanban |
|
|
Term
Kanban order review method |
|
Definition
-
1. Important for pull systems that are characteristic of lean/JIT
-
2. Signal for upstream workstation to start producing parts…the equivalent of a work order
-
3. Control the movement of raw materials and semi-finished products through subsequent workstations
-
4. Minimize WIP, improves workflow, increasing throughput, and producing to customer demand
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|
|
Term
Visual order review method |
|
Definition
-
When the min is reached, inv is replenished to the max (min max system)
-
Good for low-value items
-
If the costs of carrying inv are not significant, exact estimates of sales or usage are not necessary in establishing max inv level
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|
|
Term
|
Definition
- The job of MRP is to plan the release of orders to purchase, make, and assemble components of dependent demand items…independent demand is planned by MPS, which is the starting point for MRP
- The planned releases and receipts are for...
- (1) Purchases of raw materials and subassemblies
- (2) Manufacture of components and sub-assemblies in the factory
- (3) Exception- MTO, in many cases, the order for the end item can be directly scheduled by MRP as orders are received
|
|
|
Term
|
Definition
(1) Both used to replenish independent and dependent
(2) Not in the same category as periodic order and MRP, but apply some of the same techniques in planning and managing the inv |
|
|
Term
|
Definition
-
(a) Customer shares visibility of its demand, such as promotions and point-of-sales rates
-
(b) The customer’s information is an input to the planning process used by the supplier, which assumes the entire role for planning and replenishment
-
(c) Often the customer owns the goods until the customer uses them
-
(d) Ownership of the item is negotiable and depends on the business requirements and contractual agreements between the two parties
|
|
|
Term
|
Definition
(a) Occurs when a supplier provides a customer with inv for use but retains ownership of the product until it is used or sold
(b) Supplier bills the customer and replenishes the consigned inv, or customer may pay periodically based on usage |
|
|
Term
Periodic review, known as fixed-interval order system |
|
Definition
-
Logic
-
(1) Calculation is cumbersome
-
(2) Mgr estimates during a review period where Q = T – I, Q is order quantity, T is target or max level, I is inv on hand i)
-
Application/Advantages
-
(1) Receiving deliveries of many different items from one source at one time is economical
-
(2) Tracking and posting trxs of many small issues from inv is expensive
-
(3) It is safe to assume that sufficient inv has been ordered to last until the next review interval
-
(4) Items have a limited shelf life, such as farm produce, chemicals, and food products
-
(5) Ordering costs are low; ordering once a week or month in not a cost issue
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|
|
Term
The Effects of Demand Uncertainty on Inv Level |
|
Definition
|
|
Term
|
Definition
-
(1) Primarily for independent demand items (finished goods, MRO items)
-
(2) For dependent demand items such as raw materials when demand is stable and continuous
-
(3) Not for high-value class A items because of inv costs
-
(4) For limiting lot sizes due to truckload and storage capacity at the receiving warehouse
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|
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Term
|
Definition
Items forecasted or ordered by customers |
|
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Term
|
Definition
Planned orders based on the BOM structure for parent items |
|
|
Term
Aggregate and Disaggregate Planning |
|
Definition
|
|
Term
|
Definition
System used by Mfg to recognize the demand for products, plan the resources required to produce them, and execute and control production. |
|
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Term
|
Definition
-
a) Top-down approach...planning and execution related to strategic goals
-
b) Layered approach to planning
-
c) Cross-functional coordination of different roles
-
d) Closed-loop system – plans at all levels, including production activity control, continually adjusted to ensure consistency among them in response to internal and external events before, during, and after production
|
|
|
Term
MPC layered approach to planning |
|
Definition
-
Business planning- long-term ($)
-
S&OP- output is production plan, med to long-term planning for family level, corresponds to aggregate planning
-
Master scheduling- output is master production schedule, short to med-term, end item product level, corresponds to disaggregate planning
-
Material requirements planning (MRP)- short-term, component level, corresponds to resource scheduling
-
Capacity planning- validating the production plan, MPS, and MRP using resource planning, RCCP, and CRP, respectively
|
|
|
Term
|
Definition
-
Note: Tradeoffs may be among sales, operations, and finance with respect to customer service, costs of producing or delivering a good or service, and inventory
|
|
|
Term
Results of Tighter Coupling of Production Activities |
|
Definition
- Cause high variation in lead
- Create extra costs of OT, scrap, rework, and capital invested in inv and equipment
- Create hidden costs- mfg overhead from excessive plant size, expeditors, stockrooms, and personnel
- Reduce the rate of quality improvements
|
|
|
Term
Three principles for shortening lead times |
|
Definition
- Put a max cap on the amount of WIP to predict lead time
- Maintain supply chain velocity by maintaining an even flow of WIP, and ensuring that WIP is related to current demand
- Release material into the line in amounts consistent with appropriate batch sizes to prevent excess WIP
|
|
|
Term
Implementing the principles of reducing lead time... |
|
Definition
Use a pull system
Determine the (finished goods) buffer
Increase flexibility to deal with product line complexity.
Implement synchronous flow |
|
|
Term
Use a pull system to reduce lead time... |
|
Definition
-
The factory produces only what the customer or distributor uses (pull)
-
Each workstation makes only enough to replenish what the next workstation is using
-
Each process replenishes only what the next process is using
|
|
|
Term
Determine the (finished goods) buffer to reduce the lead time... |
|
Definition
-
The buffer must be adequate to service demand during mfg lead time
-
It needs to account for cycle time interval.
-
It needs to account for transportation time, SS, and seasonality and promotions
-
It is important because it puts a cap on the amount of WIP in the system and enables you to start CI initiatives to reduce lead times through setup and batch size reduction
|
|
|
Term
Increase flexibility to deal with product line complexity to reduce lead time... |
|
Definition
This requires the ability to change volumes and product mix quickly using flexible machinery, cross-trained employees, and quick changeovers |
|
|
Term
Implement synchronous flow to reduce lead time... |
|
Definition
-
The basic pull system has no timing associated with operations in the product routing.
-
Whenever a customer needs a part, the pull system responds by replenishing the part previously supplied.
-
This system is asynchronous
-
Adopting a synchronous pull system, through the use of takt time to control the velocity of flow through the production process, will reduce overall lead time
-
This requires knowing and standardizing operation times, which will enable completion of an assembly produced at one workstation to trigger production of an assembly at the next workstation throughout the production process
-
It also assumes that through process improvement, organizations can implement batch sizes that are consistent with the desired rate of flow
-
Note that the trigger can be recognized by MRP application software, which can then release the assembly to the next station
|
|
|
Term
|
Definition
Value stream mapping
Pull system
Setup reduction (important to improve velocity and throughput)
Total productive maintenance |
|
|
Term
Total productive maintenance (TPM) |
|
Definition
-
Begins with preventive maintenance
-
Machine operators conduct maintenance, sense of responsibility, employee empowerment
-
Objective- downtime reduction…35% of machine capacity is lost to DT
-
Causes delays in downstream ops
-
Reduces process speed
-
Requires more inv buffers
-
Allows less room for unexpected machine problems
-
Affects quality – problematic machines can produce statistically out-of-control products
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|
Term
Setup reduction (important to improve velocity and throughput) |
|
Definition
Step 1: separate internal and external setup
- Internal- when machine is shut down
- External- when machine is running
-
Convert internal to external
-
Streamline internal setup
-
Eliminate (waste in) adjustments
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|
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Term
|
Definition
Graphical representation of the process steps from raw material to finished goods (or delivery of service to a customer)
Usually, upper portion contains info flow, middle contains material flow, and lower process data and timeline
Best prepared by working backward
Questions to address
Value added questions
Non-value added questions, but needed Non-value added tasks are usually attacked first |
|
|
Term
Inventory record accuracy |
|
Definition
Inventory record accuracy
- Part description or part number
- Quantity
- Location
Important bec… for planning an high levels of customer service
Effective and efficient ops |
|
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Term
|
Definition
Inventory record accuracy
Verification of inventory accuracy
Costs of inaccuracy
Accuracy goals |
|
|
Term
|
Definition
-
Lost sales
- Excess production
- Low productivity
- Excessive expediting
- High inv levels
- Shortages
- Missed schedules
- Late delivery
- Excess freight costs
- High levels of obsolescence
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|
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Term
|
Definition
|
|
Term
Types of inventory accuracy methods |
|
Definition
|
|
Term
|
Definition
-
A 20 percent of items, 80% value
-
B 30 percent of items, 15% of value
-
C 70 percent of items, 5 percent of value
Uses of ABC
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|
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Term
|
Definition
(1) Space on a shelf
(2) Vat or liquid container
(3) Space on a floor
(4) Outdoor space in a storage lot
(5) Designated segment of a rack |
|
|
Term
Concentrate on these requirements when setting up your inventory system: |
|
Definition
(1) Sequence bin-location codes so warehouse personnel can gather materials using the shortest possible route
(2) Identify the location for bin numbers where multiple storage sites exist
(3) Include an aisle number on shelving or racking to facilitate the sequencing of pick lists
(4) Design a grid arrangement that point out where cell locations are incorporated in the bin location code |
|
|
Term
Inventory location systems (more than one type may be used) |
|
Definition
- 1. Fixed location system
- Each bin holds a particular item number
- 2. Random location system
- Bins are assigned each time a shipment arrives
- 3. Zone location system
- Zone is a compromise between the two
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|
|
Term
Zone is a compromise between the two |
|
Definition
-
Material in the yard can be assigned with random placement
-
Can be used to assign flammability, dimensions, value, risk of pilferage, or whether items are fast-, medium-, or slow-moving
-
Zones can be used for linens, tools, and metals
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|
|
Term
Automated storage and retrieval systems (AS/RS) |
|
Definition
|
|
Term
|
Definition
Consists of a chip that transmit signals to warehouse management system (WMS) |
|
|
Term
|
Definition
- RFID, wireless, and Web-enabled and global satellite tracking system
- Tremendously valuable to factories that need pipeline visibility to run on fewer hours of inventory
|
|
|
Term
Product tracking and tracing |
|
Definition
For food and drugs, been an issue for many years…in the case of drugs has led to tightening of regulation reqs with additional labeling and packaging requirements to trace a particular drug lot and SKU with historical locations, time spent at each location, chain of ownership, packaging configurations, and storage-environment conditions |
|
|
Term
Inventory data planning factors |
|
Definition
(1) Lot size (order quantity)
(2) Lead time
(3) SS
(4) Scrap – material outside of specifications and that is not practical to rework.
When a process produces scrap, MRP increases the planned order release amount for the parent item to account for a scrap or yield factor |
|
|
Term
|
Definition
- (4) On-hand balance – balance of inv currently in stock
- (5) Allocations – on hand may be reserved for or allocated to specific planned orders that have been released
- (6) Scheduled receipts – this is an open order; the item may go into inv or straight into production. A scheduled receipt consists of two parts:
- (a) How much?
- (b) When the item will arrive?
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|
|
Term
Data elements that support the material planning process |
|
Definition
|
|
Term
|
Definition
not to be confused with the production plan, which is an output of the S&OP planning process |
|
|
Term
Goals of master scheduling |
|
Definition
(a) Balance supply and demand as dictated by the production plan
(b) Plan efficient use of company resources
(c) Determine end-item priorities (due dates) shown in the MPS |
|
|
Term
MPS must be carefully maintained; the master scheduler needs accurate data for customer demand and production capacity…must balance... |
|
Definition
(a) Customer service
(b) Production efficiency
(c) Inventory investment |
|
|
Term
|
Definition
Master Production Schedule |
|
|
Term
Sources of MPS Requirements |
|
Definition
- Represents end items the company plans to produce over a planning horizon
- numerous sources of demand (forecasts, customer orders)
- called time-phased gross requirements
|
|
|
Term
|
Definition
-
Def - the amount of time the MPS extends into the future
-
Usually longer than lead time to facilitate the following:
-
Note: Longer horizon can help by giving ability to avoid future problems. On the other hand, longer horizons in a MTS environment mean more forecast uncertainty and other unexpected changes that can lead to invalid plans.
|
|
|
Term
Reconciliation of Differences (RCCP)
Options to increase capacity include... |
|
Definition
- schedule OT
- add shifts and/or extra workers
- route through alternative work centers
- subcontract
|
|
|
Term
|
Definition
a) Bill of Material
b) Product structure and part interdependencies
c) Lead time |
|
|
Term
|
Definition
in particular the BOM and lead-time data, provide critical inputs to the material planning process at the dependent demand or component level. |
|
|
Term
Characteristics of the Material Planning Process
Material Planning in Different Production Environments
Concepts |
|
Definition
Production environments and their process choices are based on a number of factors such as volume-variety mix and nature of the product, discrete or continuous flow, and capital costs.
Also, the nature of demand: is it stable and continuous or lumpy (dynamic) and discontinuous? |
|
|
Term
Characteristics of the Material Planning Process
Project and ETO Environment
Characteristics |
|
Definition
a) Demand is lumpy; product volume is low
b) Projects are often unique, generally large, and of lengthy duration |
|
|
Term
Characteristics of the Material Planning Process
Process Flow Environment
found in... |
|
Definition
capital intensive industries such as chemicals, pharmaceuticals, and food and beverage…
materials flow is continuous through a series of process stages |
|
|
Term
Characteristics of the Material Planning Process
Process Flow Environment
Characteristics |
|
Definition
a) Demand is stable and continuous
b) Usually MTS (make-to-stock)
c) All products have similar routings
d) Tend to be commodities, with exceptions in pharmaceuticals
e) Plants are designed for a specific throughput and require specialized equipment |
|
|
Term
Characteristics of the Material Planning Process
Process Flow Environment
Scheduling characteristics |
|
Definition
|
|
Term
Material planning consists of the following... |
|
Definition
-
a) In a processor-dominated scheduling approach, a finite schedule for the processor capacity is developed first and materials are planned and scheduled accordingly
-
b) In a materials-dominated scheduling approach, material planning begins with a time-phased material balance record. When finished goods inventory drops below a set minimum, production is scheduled to build to a target or maximum level.
-
c) Long-range contracts with suppliers are common
-
d) Many companies are vertically integrated and may own their supply base and outbound logistics functions
|
|
|
Term
Lean/JIT Environments
Works best when... |
|
Definition
-
Demand is stable and continuous, and volume is high
-
Product variety is low, and products are standard and not complex
-
Process is repetitive
-
Machinery and workers in the factory are flexible
|
|
|
Term
Lean/JIT Environments
Scheduling is... |
|
Definition
-
Rate of production (takt time) is determined by rate of demand. Compliance with takt time is a productivity measure
-
Productions scheduling employs a technique called heijunka to level production throughout the production process to match the rate of end-item sales
-
Work cell ops start in response to kanban signals rather than work orders
-
Mfg lead times are short
|
|
|
Term
Lean/JIT Environments
MRP is generally not used to time-phase component requirements and control work orders. Instead...
|
|
Definition
material planning and management consist of the following:
|
|
|
Term
|
Definition
Overall philosophy of eliminating waste, which greatly simplifies the material planning process by eliminating unnecessary production, motion, and inventory |
|
|
Term
MRP Environments
an MRP system can be... |
|
Definition
-
used in push or pull systems
-
In job shop or ATO environment, demand is "lumpy"
-
Note- In some cases, an ATO may have stable demand
The MRP system can be an independent software app and process, or integrated into MRP II or ERP apps |
|
|
Term
MRP Environments
Two types of production environments have lumpy demand: |
|
Definition
a) Low-volume/high variety MRO job shop or batch production environments
b) Medium-to-high volume/low-to-high variety ATO repetitive flow environments |
|
|
Term
|
Definition
a) Planning factors
b) Inventory data (status)
c) Master production schedule
d) BOMs |
|
|
Term
|
Definition
-
Planned order releases for purchased items
-
Planned order releases for manufactured items
-
Exception reports and action messages
|
|
|
Term
MRP three principal functions |
|
Definition
Three principal functions
-
It plans and controls the firm’s inventories, establishing what, how much, and when to order
-
It plans and controls orders released to the factory floor and suppliers in order to meet the right due dates, and it keeps due dates valid
-
It provides accurate planned-order loading for use by CRP (capacity requirements planning) and constraint management
|
|
|
Term
Planning Process Parameters
MRP Planning Horizon |
|
Definition
-
When BOMs are exploded, the impact of the short planning horizon is felt most at the lowest level.
-
The available lead time will be less than the required lead-time offset.
-
Expediting, which drives up costs, will be necessary
-
Short planning horizons prevent companies from taking advantage of economic lot sizes
|
|
|
Term
Planning Process Parameters
Time Buckets |
|
Definition
|
|
Term
Planning Process Parameters
In regeneration MRP, the MRP is... |
|
Definition
regenerated by re-exploding the MPS down through all BOM levels |
|
|
Term
Planning Process Parameters
In net change MRP, the system calculates... |
|
Definition
changes on a selective basis for the parts that are affected by changes in quantity or time requirements, scheduled receipt dates, or BOMS |
|
|
Term
Planning Process Parameters
More frequent planning also leads to system nervousness |
|
Definition
This occurs when requirements change rapidly and by varying amounts, causing the material plan to change back and forth
This can be disruptive to planners, suppliers, and the shop floor, as small changes in higher-level MRP planning cause timing and quantity changes at the lower level |
|
|
Term
Planning Process Parameters
MRP nervousness can also be the result of factors other than the frequency of planning. These include... |
|
Definition
-
Changes in order quantities in the MPS
-
Early release of planned orders
-
Unplanned demand for spare parts
-
Changes in MRP planning factors: safety stock, lead time, and lot-size policy
-
Unanticipated changes to the BOM or on-hand balances
|
|
|
Term
Planning Process Parameters
Suggested measures for an MRP system |
|
Definition
-
Mfg orders released on time
-
Data accuracy: inventory, BOMs, routings and forecast
-
Purchase orders released on time
-
DT due to shortages
-
Excess inventory
-
Number of changes to POs
-
Orders released to mfg without material shortages
-
Due dates of orders met
-
Action messages trends
|
|
|
Term
Planning Process Parameters
Education and Training for MRP |
|
Definition
MRP education can produce more than a four-to-one return on investment (ROI)
Education gives the knowledge, training gives the tools needed to perform their tasks |
|
|
Term
|
Definition
a) Create a time-phased material requirements plan, based on the master production schedule’s (MPS) quantities and due dates for end items
b) To maintain and adjust the priority plan to account for changes in customer orders and forecasts, material shortages, and production problems |
|
|
Term
|
Definition
|
|
Term
|
Definition
Planning factors
Inv or stock status data
BOM
MPS |
|
|
Term
MRP Summary of inputs
Planning factors |
|
Definition
a) Lot size
b) Lead time
c) SS
d) Scrap and yield |
|
|
Term
MRP Summary of inputs
Inv or stock status data |
|
Definition
a) On-hand balance
b) Allocations
c) Scheduled receipts |
|
|
Term
MRP Summary of inputs
BOM & MPS |
|
Definition
BOMs
a) Which components go into other components
b) The number of units of a component that go into a parent item
c) The sequence in which to plan the material requirements for an end item’s components
MPS |
|
|
Term
The MRP Grid
Assigning Codes |
|
Definition
1. End-item parents are level 0
2. Items on level down form the end-item parent are assigned a 1
3. Items at the next level are assigned a 2, and so on |
|
|
Term
The MRP Grid
Significance of Low-Level Codes |
|
Definition
1. Critical to planners and MRP software
2. Must be able to determine its net requirements for all of its parents in the bill(s) |
|
|
Term
MRP Calculation of Gross and Net Requirements
Gross and net requirements and planned orders |
|
Definition
1. Starts at the end-item level of the product structure, or level 0, and explodes down to the lowest level
2. Calculates gross and net requirements for end items and their components
3. Based on the net requirements for each item, creates planned order receipts and releases for components |
|
|
Term
MRP Calculation of Gross and Net Requirements
Sources of gross requirements
Gross requirements from the MPS and Service Parts Demand |
|
Definition
-
MPS is where most independent demand comes from, additional independent demand may come from service parts
-
Gross requirements are the quantities that must be issued to support a parent item’s planned order release
|
|
|
Term
Maintaining the Material Plan
Maintain order priorities |
|
Definition
Material plans need to be updated
Maintain valid priorities |
|
|
Term
Maintaining the Material Plan
Material plans need to be updated in response to the following: |
|
Definition
-
Update of the master production schedule (MPS) for new orders
-
Receipt of parts into inv and completion of production
-
Changes to customer order due dates and quantitites
-
Changes to scheduled receipts for purchase and manufacturing orders, such as due date and quantity changes
-
Inv balance corrections
-
Engineering changes
|
|
|
Term
Maintaining the Material Plan
Maintain valid priorities |
|
Definition
-
MRP is meant to be dynamic
-
MRP software generates exception reports that suggest actions for planner
-
Release planned order
-
Expedite order
-
Delay an order or scheduled receipt
-
Cancel a planned order or scheduled receipt
-
The changes made by planners will not affect gross requirements for lower level compoonents automatically
-
In net change MRP, the system explodes and nets requirements only for the parts or items affected by the change
-
In regeneration MRP, the following occurs:
|
|
|
Term
Maintaining the Material Plan |
|
Definition
Maintain order priorities
Pegging
What-if analysis and simulation
Revision of planning parameters |
|
|
Term
Maintaining the Material Plan
Pegging
unexpected events |
|
Definition
-
Unexpected events can cause components of an end item to arrive late.
-
To assess and address the impact of such events, planners must be able to trace the gross requirements for an affected item to its immediate parent and upward to its parent in the MPS
-
The planner can then use bottom-up planning to evaluate and implement alternative solutions such as
-
Compressing lead time
-
Cutting order quantity
-
Substituting material
-
Changing the MPS
|
|
|
Term
Maintaining the Material Plan
Pegging single level... |
|
Definition
Allows the MRP user to trace the gross requirement for a component to its parent one level up
Resolving imbalances at low levels of the product structure eliminates having to modify the MPS |
|
|
Term
Maintaining the Material Plan
Full Pegging |
|
Definition
Planner traces demand for a component to the level 0 or end-item source |
|
|
Term
Maintaining the Material Plan
Pegging comparison to Where-used list |
|
Definition
-
Another MRP implosion process produces the where-used list
-
Pegging reports identify parent items that currently have gross requirements for a given component. In contrast, where-used lists provide information on every parent item that calls for a given component.
-
Design engineers use where-used lists to determine which and how parent items will be affected by a component change
|
|
|
Term
Maintaining the Material Plan
Firm planned orders |
|
Definition
-
The planner might need to create a firm planned order (FPO) to prevent MRP logic from changing quantities and/or times.
-
MRP software cannot alter the due date, release date, or quantity of an order that has a firm designation
|
|
|
Term
Maintaining the Material Plan
What-if analysis and simulation |
|
Definition
|
|
Term
Maintaining the Material Plan
What-if analysis and simulation
At least three advantages to using simulation to perform what-if analysis |
|
Definition
- Once a desired result is achieved, it can be copied over to the live system and become the actual material schedule
- Planners can evaluate various alternatives
- Planners can test process improvements and manage risks
|
|
|
Term
Maintaining the Material Plan
Revision of planning parameters |
|
Definition
Lead time
Lot size
Safety stock and safety lead time
Scrap factor
Kanban quantity and cycle time
Closing the loop |
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Planning parameters play a key role in material planning |
|
Definition
Changes in supply and demand conditions
Improvements in business planning processes and business strategy
Shorter product life cycles
Ongoing process improvements
Other factors such as a change in shrinkage Lead time |
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Lead time
Reasons... |
|
Definition
-
Reduce WIP and on-hand inventories
-
Shorten planning horizons and lessen dependence on forecasts
-
Other factors conducive to lead-time reduction include the following:
-
Reduction in production batch size, which shortens wait and queue time
-
Reduction in lead times by suppliers
|
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Key component(s) of lead time |
|
Definition
Queue- in general, is the longest
Set-up
Run
Wait
Move |
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Notable examples of lead time reduction |
|
Definition
-
Setup is the time between the production of the last good piece in one run and of the first good piece in the next run
-
A best practice is to perform some setup activities for an operation while machines are still running during the preceding operation.
-
This practice is called external setup, as opposed to internal setup, which occurs while a process or a machine is not running
|
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Lot size |
|
Definition
-
The quantity of an item that is ordered from the factory or a supplier
-
Users choose lot sizes based on economies of scale
-
Purchasing may favor quantity discounts and delivery efficiencies, but it costs more to store larger quantities
-
Lot sizing is the trade-off between the costs of ordering and carrying
-
Should be frequently reviewed
|
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Safety stock and safety lead time |
|
Definition
- SS is extra inv
-
Safety lead time, another inv buffer in MRP, involves establishing a planned order receipt date that is earlier than when an item is really needed and a planned order release date that is offset by the normal lead time
|
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Setting appropriate safety stock levels is important for planning inv levels in MRP because... |
|
Definition
creates a buffer against demand fluctuations, and uncertainty of supply caused by scrap rate and supplier reliability |
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Scrap factor |
|
Definition
Scrap factor can be applied to the planned order receipt and release, or can be accounted for in the SS
Planned order release = planned order receipt/(1-scrap factor) |
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Kanban quantity and cycle time... |
|
Definition
Are parameters related to material planning in a lean/JIT environment |
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Kanban quantity |
|
Definition
-
Lot size must support the takt time of production specified for the run
-
Takt time is determined by the available production time divided by customer order quantity and is measured in unit of output per unit of time, e.g., unit per minute
-
Changes in customer demand and in available production time can affect takt time and kanban quantities in a pull-based production process
|
|
|
Term
Maintaining the Material Plan
Revision of planning parameters
Cycle time |
|
Definition
-
Time between the completion of two discrete units of production
-
In lean/JIT, cycle time must support takt time
-
If cycle time is longer than the target takt time, buffer inv are used until process improvements are able to shorten cycle time
-
In a lean/JIT environment in which planning is done by MRP, reducing cycle time leads to a reduction in MRP lead times as well
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
Role of MRP- To be efficient and effective, MRP as a process must… |
|
Definition
-
Maintain valid planning parameters such as lead times, SS, lot sizing, and others
-
Reschedule open orders in a timely manner
-
Process transactions on time
-
Meet the overall strategic plan of the organization by ensuring that material availability matches demand quantities, timing, and priorities
-
Maintain key relationships with a number of other mfg planning and control processes and functions
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
MRP Relationship to master scheduling |
|
Definition
- Changes to the master schedule have a major effect on MRP.
- The MPS should reflect changes initiated by customers, MRP, or capacity requirements planning (CRP)
- Conversely, the master scheduler needs feedback on any imbalances in the material plan coming from the MPS
- If demand forecasts or customer orders in the MPS are inaccurate, the material plan will be unrealistic.
- Customer orders will go unfulfilled, and unused in will accumulate
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
MRP Relationship to capacity planning |
|
Definition
-
When material is planned first, you can determine if you have enough capacity
-
MRP feeds planned orders directly into the capacity planning system.
-
Capacity planning validates the material plan, which will not work if capacity to execute the plan is not adequate
-
When capacity imbalances necessitate revising the MPS, you must execute both MRP and CRP to see if the changes produced the desired result
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
MRP Relationship to engineering |
|
Definition
-
Requires accurate BOMs
-
ECRs lead to product revised structures that need to be accounted for in the mat scheduling of planned order receipts and releases
-
Ops and Mats managers need to coordinate product revisions with engineering
-
Planners need to work to deplete old components and raw materials
-
Government mandates and guidelines might cause material obsolescence
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
MRP Relationship to inv management |
|
Definition
- Needs accurate inv records, otherwise the plan will be infeasible
- Provides inv mgt with the material plans, the foundation of the inv
- Cycle counting may change item on-hand balance
- Planning factors and inv status on the item master file need to be accurate
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
MRP Relationship to purchasing and production |
|
Definition
- Produces planned orders for purchasing and production
- In return, MRP needs accurate and timely notices of any changes to scheduled receipts
- Feedback is needed:
- Supplier deliveries may be late; machine problems could delay production
- MRP, used effectively, ensures that purchased materials and parts will be available in the right amount and at the right time
|
|
|
Term
Maintaining the Material Plan
Closing the Loop
MRP Relationship to marketing and sales |
|
Definition
-
MRP needs to be consistent with corporate goals
-
The strategic plan incorporates the plans of marketing and finance, as well as production
-
At an operational level, planners need to work with marketing and ops to adjust the material plan as needed, and customers must be informed of changes that affect order status of deliveries
|
|
|
Term
MRP Integration of lean/JIT and ERP/MRP
Pull versus push systems |
|
Definition
-
In lean/JIT system, production is triggered by a pull created by customer demand and demand for materials from downstream workstations
-
In contrast, in an MRP system environment, mats are pushed to and through work centers on the shop floor as a result of demand from forecasts, actual orders for end items, and derived demand for components
-
Lean/JIT and MRP both have complementary strengths
|
|
|
Term
MRP Integration of lean/JIT and ERP/MRP
In lean/JIT system, production is triggered... |
|
Definition
by a pull created by customer demand and demand for materials from downstream workstations
Much less WIP |
|
|
Term
MRP Integration of lean/JIT and ERP/MRP
In an MRP system environment... |
|
Definition
mats are pushed to and through work centers on the shop floor as a result of demand from forecasts, actual orders for end items, and derived demand for components
Tend to build up inv on factory floor |
|
|
Term
MRP Integration of lean/JIT and ERP/MRP
Advantages and disadvantages of lean/JIT |
|
Definition
-
Great contribution is ability to reduce lead time, improve quality, and minimize inv…smooth production flow
-
Weakness…works best when products are not complex and demand is stable…works best if the coefficient of demand variation does not exceed 30 percent
-
More variety of products at smaller quantities means that the variation in demand by SKU must advance relentlessly
-
The idea of a replenishment pull system falls apart when you use a part only every three months
|
|
|
Term
Integration of lean/JIT and ERP/MRP
Repurposing ERP |
|
Definition
ERP can explode and determine net requirements
ERP systems have repurposed MRP functionality to respond to pull signals from the shop floor |
|
|
Term
MRP Integration of lean/JIT and ERP/MRP
ERP Additional attributes |
|
Definition
-
Order point logic that responds to downstream demand signals to release mat
-
Lot size calculator that determines kanban quantities based on processing variable such as scrap and setup and run time per unit
-
Shop floor data collection based on bar coding of mat into and out of work stations to determine WIP, and electronic reporting of the “up” status of workstations and demand for materials to the ERP system
-
Portals that enable suppliers to upload planning parameter data, such as lead time, scrap, and production status data
|
|
|
Term
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Definition
Definition – the use of skills and knowledge in coordinating the organizing, planning, scheduling, directing, controlling, monitoring, and evaluation of prescribed activities to ensure that the stated objectives of a project, manufactured good, or service are achieved |
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Term
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Definition
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A temporary endeavor undertaken to create a unique product or service
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Every project has a definite beginning and end
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Designed to accomplish targeted results using predetermined methods and techniques
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Phases – planning, organizing, implementing, controlling, and closeout
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Has clearly defined objectives and scope, and usually a budget
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Term
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Definition
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Term
Project planning
Once approved to begin the project, the first step is to create a project plan to define... |
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Definition
Goals
Responsibilities of the team
Timing
Resources
Budget |
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Term
Project planning
Key elements |
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Definition
Statement of work
Work breakdown structure (WBS)
Project schedule
Responsibility matrix
Resource requirements
Budget |
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Term
Project Planning
Work breakdown structure (WBS) |
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Definition
- Primary planning tool for organizing work
- Defines the work that needs to be done in a hierarchical format
- Structuring the work into major components and subcomponents
- Verifying conformance with all objectives
- Implementing a system of project responsibility commitments
- Developing a system of reporting and summarization
- Aids in sequencing activities and estimating resources
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Term
Project Planning
Project schedule conversion |
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Definition
Conversion of a project plan into an operating timetable |
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Term
Project Planning
Common scheduling methods |
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Definition
Gantt chart
Critical path method (CPM)
Program evaluation and review technique (PERT) |
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Term
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Definition
PERT and CPM have the ability to determine the critical path, identify noncritical activities, and visualize the sequential process required to complete the project |
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Term
Project Planning
Gantt chart |
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Definition
Form of a bar chart Horizontal axis is the time scale
Drawback – does not explicitly show the relationships between activities
Simple, easy, useful for reporting |
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Term
Project Planning
Critical path method (CPM) |
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Definition
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A network planning technique for the analysis of a project’s completion time used for planning and controlling the activities in a project.
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By showing each of these activities and their associated times, the critical path, which identifies those elements that actually constrain the total time for the project, can be determined
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Useful for prioritizing activities
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Term
Project Planning
Program evaluation and review technique (PERT) |
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Definition
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Based on probabilistic time estimates
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Extension of CPM
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Can locate and calculate available slack time, and re-estimate completion date
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Many government organizations use this for complex projects
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Term
Project Planning
Responsibility matrix |
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Definition
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A tool to ensure that each component of work in a project is assigned to a responsible person
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Can be used to build team commitment, and hold members accountable
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Ties work to people, and shows level
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Term
Project Planning
Resource requirements |
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Definition
Resource loading
Resource leveling
Constrained resource scheduling
Critical chain method |
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Term
Resource requirements
Constrained resource scheduling
Heuristic |
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Definition
- Heuristic method – Employs general rules that have worked well in similar situations...past experience
- Most use PERT/CPM schedule and analyze resource usage.
- When resource use is exceeded, the project manager allocates according to common priority rules.
- Optimization method – Optimization seeks the best solution, typically through mathematical programming and enumeration. This method is best used for large, complex projects.
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Term
Resource requirements
Critical chain method |
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Definition
- A network planning technique for the analysis of a project’s completion time, used for planning and controlling project activities.
- The critical chain, which determines project duration, is based on technological and resource constraints
- CPM and PERT methods of project scheduling assume that the required resources will be available when needed.
- A project is composed of critical and non-critical chains that feed into it.
- With the critical chain method, delays can be reduced or eliminated by scheduling project tasks based on resource availability
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Term
Project Planning
The budgeting relationship is based on the following points: |
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Definition
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With very little time, the budget may be based on a wild guess
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If more time or experience is available, a preliminary budget can be developed
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The most detailed project budget can be developed if time and extensive financial info are available and experience in developing budgets is high
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The budget involves two types of cost estimates:
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Term
Project Planning
Key cost components of the budget |
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Definition
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Labor (wages, benefits, training, overhead)
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Materials (freight, taxes, storage and handling)
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Equipment (operating costs, method of acquisition: buy, rent, lease)
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Vendor and/or consultant costs
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Term
Project Planning
When the project budget has been established... |
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Definition
and the project plan is complete, the plan can be approved and the project implementation phase can begin |
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Term
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Definition
Forming the project team
Scheduling work
Managing team relationships
Evolution and team development |
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Term
Project implementation
Factors to consider when forming teams
Goals |
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Definition
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Stakeholders to be included
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Technical work required
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Expertise required to direct and perform the required work
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Availability of project personnel
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Term
Project implementation
Factors to consider when forming teams |
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Definition
Need commitment, flexibility, technical expertise, willingness to work within the schedule and as part of a team |
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Term
Project implementation
Managing team relationships |
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Definition
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Cooperation between team members, PMs, and other personnel is paramount
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Conflicts are unavoidable, but not insurmountable
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Effective communication and leadership skills are essential
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Term
Project implementation
Evolution and team development
New groups go through defined stages |
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Definition
- Forming stage – team members start to build relationships
- Storming stage – conflict is natural and inevitable
- Norming stage – acceptable unwritten rules and codes of conduct and behavior are developed and shared
- Performing stage – the working team is ready to perform
- Reforming stage – the team celebrates and disassembles
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Term
Project implementation
Final activity
Maintaining the project schedule and budget |
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Definition
The final activity that takes place during the implementation phase is maintaining the project schedule and budget
Key requirement is to get status reports that are truthful and timely enough that future problems can be identified and prevented |
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Term
Project implementation
Tracking progress |
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Definition
Should be a periodic reporting system
Should summarize current period and entire project PM’s responsibility |
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Term
Project implementation
Detecting variances |
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Definition
Variance reports provide a current status (snap-shot)
Shows favorable or unfavorable variances |
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Term
Project
The closeout phase |
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Definition
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Term
The closeout phase
The closeout meeting |
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Definition
- Should include the stakeholders
- Typical agenda
- Review project statement of work
- Review actual deliverables and show how the project met its measurable success indicators
- Summarize what was done well
- Identify areas for improvement
- Document recommendations or “lessons learned” to aid future projects
- Determine if any further tasks need to be completed
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Term
The closeout phase
Final project report |
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Definition
lessons learned = Final report:
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Overall success and performance of the project
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Organization and administration of the project
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Techniques used to accomplish project results
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Assessment of project strengths and weaknesses
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Recommendations from PM and team for continuation or extinction of project
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Term
The closeout phase
Post implementation audit |
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Definition
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Term
The closeout phase
Major tasks |
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Definition
- Documenting the project
- Conducting a post-implementation audit
- Issuing a final report
- Closing operations
- Obtaining client approval
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Term
Detailed Capacity Planning is...
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Definition
It is the most detailed level in the capacity planning process
It determines capacity requirements when material is planned first
It determines resource utilization when capacity is planned first
It prepares the operating plan for execution |
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Term
Detailed Capacity Planning
Major influences |
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Definition
Flexibility of capacity and scheduling
Planning material or capacity first
Mfg environment
Capacity-related terminology and concepts |
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Term
Detailed Capacity Planning
Capacity needs to be flexible for two reasons: |
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Definition
To accommodate time-phased load requirements imposed on work centers
To ensure due dates can be met |
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Term
Detailed Capacity Planning
Flexibility of capacity but not scheduling
Note |
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Definition
This scenario applies to MTO production in an intermittent (job shop) environment, where the preferred detailed capacity planning method would be CRP |
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Term
Detailed Capacity Planning
Flexibility in scheduling but not capacity
Mfg process is... |
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Definition
- Capital intensive
- Capacity is expensive and inflexible
- Capacity is planned first, as in processor-dominated scheduling
- Production will generally precede demand for the product
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Term
Detailed Capacity Planning
Flexibility in scheduling but not capacity
Special note |
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Definition
This scenario applies to process flow mfg where process flow scheduling would be the capacity planning approach. It might also apply to high-volume repetitive production |
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Term
Detailed Capacity Planning
Flexibility in scheduling but not capacity
Due dates... |
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Definition
Due dates are set to meet internally established priorities based on the following:
- Forecasts of customer demand
- Decisions on how much inv to carry to meet customer demand
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Term
Detailed Capacity Planning
Planning material or capacity first
Relationship between capacity and priority planning |
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Definition
The hierarchy within priority planning and capacity planning is an essential element of the MPS
Note – planning material first is not always the most logical option |
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Evaluated in diff ways |
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Definition
Material and capacity planning are needed, however, in different environments, the need for material and capacity is evaluated in different ways |
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Project mfg |
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Definition
Large unique items (plane, ship)
Process is highly flexible
Routings have networks of activities instead of simple ops sequences
Activities on the critical path are much less flexible |
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Intermittent (job shop) |
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Definition
- Must provide a basis for deploying workers, managing queues, and producing dispatch lists at the various work centers
- Bottleneck work centers must be identified and managed
- Detailed capacity planning, beginning with infinite loading, is the most applicable technique, CRP
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Batch production |
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Definition
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The same items are ordered repeatedly
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Typically takes days to weeks to produce an order
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Detailed capacity planning in batch mfg is very similar to CRP used in job shops
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Repetitive mfg
Assembly Line |
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Definition
Mass production and mass customization are different forms within this environment |
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Repetitive mfg
Mass Production |
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Definition
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Often compatible with lean/JIT
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Production is planned and controlled by rates; no need for authorizing work orders
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Fixed routing and level production schedules, a detailed capacity requirements analysis is not required in a repetitive environment
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Capacity planning must identify constraining resources (personnel, eq. or tooling, feeder lines) according to the required product volume and mix
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Repetitive mfg
Mass Customization |
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Definition
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Requires an individual order for each item produced
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When the process involves a long lead time because of high work content per unit, capacity management techniques similar to those used in project mfg may be employed
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Continuous production |
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Definition
- Form of line production where the material flow is constant
- Capital intensive; commodities
- Cost competitiveness is very important
- Includes process manufacturing
- Inflexibility of capacity…unsuitable for lean/JIT
- Permits localized use of lean/JIT, MRP/CRP, and other scheduling techniques
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Remanufacturing can be... |
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Definition
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Can be done in different types of layouts, but usually job-shop
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The receipt of returned product initiates the remanufacturing process
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MRP and CRP are commonly used in planning materials and equipment usage for remanufacturing or repair.
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The latter must include disassembly, purchase, and parts restoration and fabrication time in addition to parts assembly lead time
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Repair, disassembly, and restoration times vary substantially
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Term
Detailed Capacity Planning
Types of Mfg environments and processes
Remanufacturing...other factors |
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Definition
An important planning factor in remanufacturing is the occurrence factor, sometimes called the repair factor, which determines how many times a part or component may require refurbishing.
This factor assists in determining the capacity required to process the repairs.
Resource planning or RCCP can be used to provide a workable estimate of resource requirements |
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Term
Detailed Capacity Planning
Capacity-related terminology and concepts
Capacity |
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Definition
1) The capability of a system to perform its expected
function
2) The capability of a worker, machine, work center, plant, or organization to produce output per time period |
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Term
Detailed Capacity Planning
Capacity-related terminology and concepts
Load |
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Definition
The amount of planned work scheduled for and actual work released to a facility, work center, or operation for a specific span of time |
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Term
Detailed Capacity Planning
Capacity-related terminology and concepts
Capacity planning process... |
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Definition
The process of determining the amount of capacity required to produce in the future |
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Term
Detailed Capacity Planning
Capacity-related terminology and concepts
Capacity management def |
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Definition
The function of establishing, measuring, monitoring, and adjusting limits or levels of capacity in order to execute all manufacturing schedules |
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Term
Detailed Capacity Planning
Capacity planning
Issues |
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Definition
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What capacity must be available to execute the master plan?
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Where and when must we organize special shifts, OT, reduced hours, or part-time work?
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What jobs must be given or taken from subcontractors, due to overload or under-load?
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When and where can adjustments be made to capacity or orders?
For example, what shifts can be transferred from on shop, production line, office group, or team to another? Can lead times and the number of orders in process be reduced? |
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Term
Detailed Capacity Planning
Capacity planning
Objectives |
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Definition
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High service level, short delivery times, high delivery reliability rate, and at the same time, adaptation to customer requests
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Low working capital; minimal WIP, control of waiting times
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Efficient use of available capacity through good capacity utilization at a constant level; prediction bottlenecks
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Flexibility and adaptability of capacity to changing conditions
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Minimal fixed costs in production administration and in production itself
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Term
Detailed Capacity Planning
Balance between capacity and load
Concept |
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Definition
The fundamental concept of balance between capacity and load underlies all capacity planning |
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Term
Detailed Capacity Planning
Balance between capacity and load
Effective capacity planning... |
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Definition
Effective capacity planning (including the processes of loading, scheduling, and capacity management) ideally results in balance between load and capacity |
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Term
Detailed Capacity Planning
Balance between capacity and load
Common practice... |
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Definition
Common practice in detailed capacity planning is to work with periods of one week
Capacity must be used when it is available
Capacity and load and availability and due dates must be planned simultaneously (integrated) |
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Term
Detailed Capacity Planning
Balance between capacity and load
Good capacity mgt is... |
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Definition
- not directly visible to the customer.
However, the customer will recognize a company that consistently achieves its goals and performs to its charter.
Capacity management is highly involved with processes internal to the company |
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Term
Detailed Capacity Planning
Capacity requirements planning (CRP) |
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Definition
DCP is the most detailed level of planning in capacity planning
It must deal with all work centers, probably in time buckets of one week or less, with a horizon that is relatively short – rarely more than 90 days
This process prepares the detailed operating plan for execution by production activity control |
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Term
Detailed Capacity Planning
Capacity requirements planning
Minor activities that are involved |
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Definition
Determine capacity requirements
Simulate the scheduling of production as necessary, based on priority plan due dates and quantities
Create the load-capacity profile
Identify differences
Resolve differences
Prepare the operating plan for execution |
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Term
Info Used in DCP
Capacity-related data
Work center data defined |
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Definition
A specific production area, consisting of one or more people and/or machines with similar capabilities that can be considered as one unit for purposes of capacity requirements planning and detailed scheduling |
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Term
Info Used in DCP
Capacity-related data
Work center data
In job shops... |
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Definition
Work centers may be considered separate departments |
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Term
Info Used in DCP
Capacity-related data
Work center data includes... |
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Definition
- Number of workdays per period, or reference to a shop calendar
- Number of shifts scheduled and hours per shift, or reference to a shift calendar
- Number of machines and/or operators and/or workstations, and which of these is the basis for measuring capacity
- Utilization and efficiency factors
- Standard queue and wait times (discussed under lead time), or reference to a scheduling rules table
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Term
Info Used in DCP
Capacity-related data
Work center data
Calendar |
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Definition
Shop calendar Shows actual number of working days available
Each company decides what days in the shop calendar are working days; non-work/circles days are not included in the numbering sequence
The shop calendar has some advantages over the Gregorian calendar
The aim is to define the time available, per day or per shift, of productive resources. |
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Term
Info Used in DCP
Capacity-related data
Work center data definition |
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Definition
Dissimilar machines grouped together into a production unit to produce a family of parts having similar routings
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Term
Info Used in DCP
Capacity-related data
Work center data
Mfg order def |
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Definition
A document, group of documents, or schedule conveying authority for the manufacture of specified parts of products in specified quantities
synonym: production order, work order, shop order, job order |
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Term
Info Used in DCP
Capacity-related data
Work center data
Definition |
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Definition
A job or task, consisting of one or more work elements, usually done essentially in one location
An operation equates to a single step in the routing for a product or part |
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Term
Info Used in DCP
Capacity-related data
Work center data |
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Definition
1) Lead time – in a logistics context, the time between recognition of the need for an order and the receipt of goods; synonym: total lead time
2) Manufacturing lead time – the total time required to manufacture an item, exclusive of lower level purchasing lead time |
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Term
Info Used in DCP
Capacity-related data
Lead time |
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Definition
Time is required for any supply-side order, whether manufactured, purchased, or sourced from another site in the company
A standard lead time is used for planning, though actual lead times may vary |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Characteristics |
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Definition
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For MTO, it is the time between release of an order to the production process and shipment to the final customer
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For MTS products, it is the time between release of an order to the production process and receipt into inventory
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In both instances, mfg lead time includes time to prepare the order and time required for the five elements of manufacturing lead time
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Mfg lead time assumes that all components are available when needed
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Mfg lead time can be shorter than total lead time
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Term
Info Used in DCP
Capacity-related data
In ETO and MRO production...
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Definition
In ETO production, total lead time includes design and delivery time in addition to mfg lead time
In MRO production, the transportation time from the plant to the customer is included in total lead time, but not included in mfg lead time |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
All |
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Definition
Queue time (usually the longest)
Setup time
Run time
Wait time
Move time
Order preparation lead time |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
Queue time |
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Definition
The amount of time a job waits at a work center before setup of work is performed on the job |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
Setup time |
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Definition
The time required for a specific machine, resource, work center, process, or line to convert from the production of the last good piece of item A to the first good piece of item B |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
Run time |
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Definition
Time required to process a piece or lot at a specific operation.
Run time does not include setup time |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
Wait time |
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Definition
Time a job remains at a work center after an operation is completed until it is moved to the next operation |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
Move time |
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Definition
Time that a job spends in transit from one operation to another in the plant |
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Term
Info Used in DCP
Capacity-related data
Manufacturing lead time
Elements
Order prep lead time |
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Definition
Time needed to analyze requirements and open order status and to create the paperwork necessary to release a purchase order of a production order |
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Term
Info Used in DCP
Capacity-related data
Mfg Lead Time
Setup time |
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Definition
- Also referred to as changeover
- Usually specified on the routing and may include
- Physically preparing equipment
- Assembling a station for work on a new mfg order
- Tear-down time from the previous operation
- Internal setup – setup procedures performed while the machine or process is not running.
(note – external setup, or time incurred in setup procedures while machines are still running, is not included in setup time) |
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Term
Info Used in DCP
Capacity-related data
Operation vs. interoperation time
Compare |
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Definition
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Operation time (setup and run) creates load
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Op time in each work center
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Setup time includes internal setup time…does not include external setup time
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Run and setup times reflect standard time or actual time needed at each work center
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Term
Info Used in DCP
Capacity-related data
Operation vs. interoperation time |
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Definition
Interoperation time (queue, wait, and move) does not affect load
Mfg lead time elements do not contribute directly to load
Interoperation times can be relatively large in the job shop and batch mfg environments
It is important to note that interoperation times in a job shop are elastic and can be influenced by a variety of techniques |
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Term
Info Used in DCP
Capacity-related data
Operation vs. interoperation time
Summary |
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Definition
Mfg lead time comprises five elements
Two of these elements are called ops time which impacts capacity planning because it helps determine the load on specific resources
Interoperation time does not affect the magnitude of load, but determines when load from setup and run will be created at specific resource |
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Term
Info Used in DCP
Capacity-related data
The ability of capacity to accommodate load is affected by two major factors… |
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Definition
Utilization – measure of how intensively a resource is being used relative to its available time
Efficiency – is a measure of how closely the actual hours worked compare to a predetermined standard for hours worked to produce a given level of output |
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Term
Info Used in DCP
Capacity-related data
Utilization is important for the following tasks: |
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Definition
- Managing queues and lead times in the job shop or batch mfg environment
- Monitoring the performance of the plant in capital-intensive industries
- Making key business decisions, such as make or buy
- Analyzing the historical performance of a productive resource
- Components of non-utilization: scheduled nonproductive activities (rework), normal working patterns (scheduled breaks), tactical underutilization (allowing for unplanned DT)
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Term
Info Used in DCP
Capacity-related data
Determining available capacity |
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Definition
Available time – take into account shift structure and extra shifts, regular OT, weekends and public holidays, and shutdowns, e.g.,
AT (hrs/wk) = 3 machines + 2 shifts + 8hrs + 5days
Rated capacity = available time * actual hrs worked * efficiency |
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Term
Info Used in DCP
Capacity-related data
Demonstrated capacity |
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Definition
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Term
Info Used in DCP
Load-Related Data and Sources of Load |
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Definition
Standard time
Routing data
Sources of load |
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Term
Info Used in DCP
Load-Related Data and Sources of Load
Standard time |
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Definition
The length of time that should be required to
(1) set up given machine or operation (includes teardown and cleanup)
(2) run one batch or one or more parts, assemblies, or end products through that operation
Standard time is used to quantify planned load arising from planned and released mfg orders |
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Term
Info Used in DCP
Load-Related Data and Sources of Load
Routing data |
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Definition
Information detailing the method of the manufacturing of a particular item.
- It includes the operations to be performed, their sequence, the various work center involved, and the standards for setup and run
- In job shop, items can have different routing, but in high-volume mfg many items share the same routing
- May include tooling, operator skill level, inspection, and testing requirements
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Term
Info Used in DCP
Load-Related Data and Sources of Load
Routing data May include... |
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Definition
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Operation number
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Operation description
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Planned work center
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Standard setup, teardown, and cleanup, identifying internal and external components of these times separately if required
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Additional setup-related data and references to scheduling rules, in cases where the setup time allowance is sequence-dependent
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Standard run time per unit, quantity, or batch
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Term
Info Used in DCP
Load-Related Data and Sources of Load
Sources of load |
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Definition
- Open orders – scheduled receipts
- Due date
- Quantity Last operation completed
- Ops remaining per routing
- MRP - planned orders
- Release date
- Receipt date
- Quantity
- Other sources
- Rework
- Scrap
- Process yield
- Past due orders
- Engineering-related
- DT for testing
- Prototypes, sales samples, etc.
- Destructive tests
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Term
Detailed capacity planning techniques
System design specs |
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Definition
- Queues
- Infinite and finite loading
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Term
Detailed capacity planning techniques
System design specs
Queues |
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Definition
The primary objective of detailed capacity planning is to compare the capacity of work centers with their planned load, distributed by time period...
that is, regulate the arrival of work orders and/or capacity of a work center to achieve a steady flow with minimal load backed up
**For utilization to approach 100 percent, queue time needs to be high |
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Term
Detailed capacity planning techniques
System design specs
Understanding of load versus capacity |
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Definition
Capacity is the rate at which work can be accomplished
If the incoming load or orders exceeds capacity, load builds up as WIP inv in queues in front of the work center…if the flow of orders is reduced, or if capacity is increased, then the queue may stabilize or decline |
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Term
Detailed capacity planning techniques
System design specs
Queues
Planning's role |
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Definition
Notice that the handle on this relationship is the ability of the planning and execution systems to adjust the rate of incoming orders and the capacity |
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Term
Detailed capacity planning techniques
System design specs
Reasons for queues because... |
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Definition
Because of the negative effect on WIP inventory levels and lead time, queues need to be managed and minimized
For business reasons, intended as a cushion against potential disturbances in the production process
If both work centers were perfectly synchronized, no queue would be needed
The size of the queue before a work center depends on the degree of synchronization the can be maintained, in practice, with the previous work centers |
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Term
Detailed capacity planning techniques
System design specs
Economic reasons for queues
Intent |
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Definition
Intended to reduce production costs
A skillful sequencing of jobs from the queue may save valuable setup time
Have psychological results that can affect the efficiency of workers
- Too small, workers may slow down
- Long, workers may be influenced positively
- Too long, demoralizing effect |
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Term
Detailed capacity planning techniques
System design specs
Queues
Summary |
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Definition
|
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Term
Detailed capacity planning techniques
System design specs
Infinite loading calculating... |
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Definition
calculating load required at work centers by time period without regard to capacity |
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|
Term
Detailed capacity planning techniques
System design specs
Infinite loading goal... |
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Definition
Goal – meet due dates by having a high degree of flexibility in capacity
- Most useful when priority is given to due dates
- CRP uses infinite loading in conjunction with backward scheduling of ops
- Some variations of the infinite loading technique are known, such as the lean/JIT Kanban system -
- Execution control by the Kanban system is a form of infinite loading
- It assumes a very high level of flexibility of capacity in the immediate term
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Term
Detailed capacity planning techniques
System design specs
Infinite loading
Load leveling |
|
Definition
Planner needs to know...
- Future availability of capacity
- Order due dates
- Timing of individual ops
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Term
Detailed capacity planning techniques
System design specs
Infinite loading
Load leveling definition |
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Definition
Spreading out orders in time or rescheduling ops so that the amount of work to be done in sequential time periods tends to be distributed evenly and is achievable |
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Term
Detailed capacity planning techniques
System design specs
Finite definition |
|
Definition
never exceeds capacity
Assigning no more work to a work center than the work center can be expected to execute in a given time period |
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Term
Detailed capacity planning techniques
System design specs
Finite goal... |
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Definition
Goal of the planner is to prevent overloads by changing start dates…schedule must be highly flexible |
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Term
Detailed capacity planning techniques
System design specs
Finite |
|
Definition
- Used especially when capacity is expensive, inflexible, and specialized
- The scheduling goal is to achieve high utilization of the resource
- Appropriate in the process industry, which has a continuous-flow production environment
- Commonly, the load profile for a finite scheduled productive resource is represented by a Gantt chart
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Term
Detailed capacity planning techniques
System design specs
infinite is without regard to... |
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Definition
|
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Term
|
Definition
Evolved from two machine loading techniques: infinite and finite
Involves the iterative use of infinite loading with modifications to the schedule as necessary and is superior to the use of either finite or infinite loading alone |
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Term
Detailed capacity planning techniques
Simulation and modeling techniques
Planners must... |
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Definition
Determine the time-phased load the material plan places on resources to evaluate capacity |
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Term
Detailed capacity planning techniques
Simulation and modeling techniques
Scheduling |
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Definition
The first step in forward and backward scheduling is to build a schedule of ops for mfg order by calculating the lead time |
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Term
Detailed capacity planning techniques
Simulation and modeling techniques
Scheduling
Forward scheduling |
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Definition
Begins with the order start date
The scheduler calculates the earliest start date and the earliest due date for each operation |
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Term
Detailed capacity planning techniques
Simulation and modeling techniques
Scheduling
Backward scheduling |
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Definition
- Responds to an order due date, which is the latest completion date for the order
- The scheduler calculates the latest due date and the latest start date for each operation, as well as the latest start date for the order
- CRP most often uses backward scheduling
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Term
Detailed capacity planning techniques
Simulation and modeling techniques
Scheduling
Central point scheduling |
|
Definition
- Combines forward and backward
- Central point date is the start date for a particular operation
- Usually a critical operation; determines the rest of the lead time and, therefore, the start and due dates
- For the critical operation and all subsequent operations, forward scheduling is used; for operations before the critical operation, backward scheduling is used
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Term
Capacity Management
Definition |
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Definition
The function of establishing, measuring, monitoring, and adjusting limits or levels of capacity, in order to execute all mfg schedules |
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Term
Capacity management is a
business process that includes... |
|
Definition
Capacity planning – determining the resources to achieve the priority plan, and the methods required to make capacity (resources) available
Capacity control – monitoring production output, comparing it with capacity plans, taking corrective action when needed...occurs during PAC |
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Term
Capacity Management
Classical capacity requirements planning
Characteristics |
|
Definition
- Proven track record in job shop and batch
- It takes a “plan materials first” approach
- Due dates take high priority
- Capacity is flexible and accommodates due date priorities
- Capacity is considered to be infinite
- The capacity planning process validates the material plan
- The goal of the process is to achieve high levels of delivery reliability and adherence to MRP due dates
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Term
Capacity Management
CRP process |
|
Definition
1. Determine load on resources over a period of time
2. Simulate scheduling of load at work centers by period
3. Create work center load reports
4. Resolve load-capacity imbalances
5. Revise MPS if not resolved
6. Prepare operating plan for execution |
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Term
Capacity Management
CRP process
Determine load on resources over a period of time |
|
Definition
Planned order releases from MRP
Open order status info from production control
Product rework requirements
Scrap that exceeds expectation
Quality recalls |
|
|
Term
Capacity Management
CRP process
Simulate scheduling of load at work centers by period |
|
Definition
- Purpose is to determine if adequate resources are available during the period when they are actually needed
- Most common is backward scheduling
- Results is a period-by-period summary of load and capacity requirements for planned order releases at specific work centers which are used to create work center load reports or profiles that compare load and available capacity
|
|
|
Term
Capacity Management
CRP process
Create work center load reports |
|
Definition
Compares the loads that are expected at each work center and the available capacity of each work center, by period
|
|
|
Term
Capacity Management
CRP process
Resolve load-capacity imbalances |
|
Definition
Planners depend on the flexibility of capacity, which enables them to meet due date priorities
Mechanisms must be in place to exploit the flexibility of capacity, and also the flexibility of scheduling if necessary |
|
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Term
Capacity Management
CRP process
Resolve load-capacity imbalances
Increase capacity |
|
Definition
Add extra shifts OT
Add personnel
Reassign personnel
Add equipment
Reduce setup time
Subcontract
Outsource work |
|
|
Term
Capacity Management
CRP process
Resolve load-capacity imbalances
Reduce load |
|
Definition
Reduce lot size
Hold orders in production control
Change the MPS – if the MPS changes, then MRP and CRP must be rerun to assess the effects of the changes |
|
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Term
Capacity Management
CRP process
Resolve load-capacity imbalances
Reduce capacity |
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Definition
Eliminate shifts
Reassign personnel |
|
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Term
Capacity Management
CRP process
Resolve load-capacity imbalances
Increase load |
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Definition
Make items
Release orders early
Increase lot size
Increase the MPS
Subcontract work |
|
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Term
Capacity Management
CRP process
Resolve load-capacity imbalances
Redistribute load |
|
Definition
Use alternate work centers
Use alternate routings
Modify operation priorities
Revise the MPS or lot sizes
Run overlapping operations or use lot splitting |
|
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Term
CRP process
Note for Step 5 |
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Definition
Chronic overloading of production is a sign that to achieve revenue and customer service goals, the planner needs to increase capacity |
|
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Term
CRP process
Note for Step 6 |
|
Definition
Last step...Prepare operating plan for execution |
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Term
Capacity Management
CRP process
Advantages of CRP |
|
Definition
- Good in job shop, capital goods, and other discrete items
- Provides time-phased visibility of load and capacity
- Confirms whether accurate capacity exists…RCCP at the MPS level can also be verified
- Analyzes the effects of the MRP plan
- Uses more-detailed lead-time data than MRP
- Helps reduce erratic lead times
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Term
Capacity Management
CRP process
Limitations of CRP |
|
Definition
- Does not apply to line repetitive or continuous production
- Solves only simple planning and scheduling problems
- Requires an extensive amount of accurate input data
- Involves the use of approximations in scheduling load
- Does not provide precise details for day-to-day, short-term decisions
- Does not clearly show the effect of master schedule revisions on achieving balance
- Does not handle resource contention and the effects of secondary constraints as well as finite scheduling techniques do
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|
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Term
Capacity Management
CRP process
Resource contention
Definition |
|
Definition
When timing of products through the same work center is not there |
|
|
Term
Capacity Management
CRP process
Resource contention
Results in... |
|
Definition
Delays and can remain undetected in the capacity plan unless finite capacity planning methods are employed |
|
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Term
Capacity Management
CRP process
Resource contention
Summary |
|
Definition
When the capacity was not available exactly when required, an idle resource and a late order resulted…situations which finite capacity planning and scheduling seek to prevent |
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Term
Capacity Management
CRP process
Secondary constraints and CRP |
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Definition
Def – when a work station has several machines to produce a certain part, but only a few have the right tooling
The same thing can happen with personnel
Partial solution – produce additional load reports showing capacity requirements for the secondary constraint.
This approach can increase the planner’s manual workload considerably |
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Term
Capacity Management
CRP process
CRP integration issues |
|
Definition
Interactions with master scheduling
Interactions with execution and control of operations |
|
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Term
Capacity Management
CRP process
CRP integration issues
Interactions with master scheduling |
|
Definition
The master scheduler should monitor key work-center capacities to verify that the master scheduling process is not causing overloads |
|
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Term
Capacity Management
CRP process
CRP integration issues
Interactions with execution and control of operations |
|
Definition
- The planner and production control must work together
- As work is performed, orders are updated; order status should be updated daily, as this is a key input to CRP
- Past-due orders are identified daily by production control and rescheduled after agreement with the planner
- Bottlenecks and lead time excesses developing on the shop floor are evaluated.
- If these problems can be attributed to errors in planning, they are brought to the planner’s attention
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Term
Capacity management in process industries
Process Industries |
|
Definition
Def – the group of manufacturers that produce products by mixing, separating, forming, and/or by performing chemical reactions
Chemicals, paper, food and dairy, sugar, textiles, rubber, steel, and cement |
|
|
Term
Capacity Management in Process industries
Key Process Industry Characteristics |
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Definition
|
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Term
Capacity Management in Process industries
CRP Process flow scheduling
It applies when… |
|
Definition
All the products have similar routings
Production is scheduled to meet forecast demands rather than customer orders
Production is authorized by production schedules, not work orders |
|
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Term
Capacity Management in Process industries
CRP Process flow scheduling
Definition |
|
Definition
Planning and scheduling framework suitable for continuous production and capital-intensive repetitive production |
|
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Term
Capacity Management in Process industries
CRP Process flow scheduling
Based on... |
|
Definition
Production process instead of materials
Process structure consists of divisions, plants, process trains, and stages, and this structure drives planning and scheduling |
|
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Term
Capacity Management in Process industries
Process trains |
|
Definition
- Critical to process flow scheduling
- Are the production lines in plants
- Ideally a one-stage process
- Divided into stages consisting of one or more process units
- Stages are decoupled from other stages
- Decoupling allows the stages to be scheduled as separate entities, with different lot sizes and production sequences, and to be run independently and more efficiently
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Term
Capacity Management in Process industries
Principles |
|
Definition
- Scheduling calculations are guided by the process structure
- Stages are scheduled
- The stages in the process train can be somewhat independently scheduled
- Other key concepts |
|
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Term
Capacity Management in Process industries
Stages are scheduled using either... |
|
Definition
|
|
Term
Capacity Management in Process industries
Stages
Process-dominated |
|
Definition
Prepare a finite capacity schedule for the processor
Calculate the resulting product to validate it remains within the min and max inv levels
Calculate raw material supply schedule |
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Term
Capacity Management in Process industries
Stages
Material-dominated |
|
Definition
Prepare material schedule
Check that the processor requirements can be accommodated in a finite schedule
Calculate a raw material supply schedule |
|
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Term
Capacity Management in Process industries
Stages
Selection of processor- or material-dominated scheduling |
|
Definition
|
|
Term
Capacity Management in Process industries
The stages in the process train can be somewhat independently scheduled |
|
Definition
-
Reverse flow – supports demand-based planning
-
Forward flow – supports supply-constrained planning
-
Mixed-flow – supports intermediate constraints
Note – material and capacity are generally reconciled at each stage before the next stage is scheduled |
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Term
Capacity Management in Process industries
Other key concepts |
|
Definition
- Batch processes – brewing, chemical, paint
- Line production – refineries
- Packaging –
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|
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Term
Other Capacity Management Approaches
Line balancing in repetitive mfg
Intro |
|
Definition
-
Assembly lines and work cells
-
Capacity management tool that are influenced by lean/JIT
-
Line balancing replaces RCCP, CRP, and input-output control
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Term
Other Capacity Management Approaches
Line balancing in repetitive mfg
Lean/JIT |
|
Definition
Lean/JIT philosophy is that an assembly line or op should produce at the rate at which a product is sold in the marketplace, or takt time
Capacity utilization will increase or decrease to reflect changes in the rate of product demand
In some lean environments, line balancing is performed regularly to ensure that workers, machines, and methods at each workstation are performing in a way that supports the takt time |
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Term
Other Capacity Management Approaches
Line balancing in repetitive mfg
9-step approach |
|
Definition
1) Identify individual task or activities to be performed
2) Determine the time required to perform each task
3) Establish the precedence constraints, if any, for each task
4) Determine the required assembly line output
5) Determine the total time available to produce that output
6) Calculate the required cycle time
7) Assign tasks to workers
8) Determine the theoretical minimum number of stations
9) Assess the effectiveness of the solution |
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Term
Other Capacity Management Approaches
Line balancing in repetitive mfg
Perspective |
|
Definition
- Capacity management in lean/JIT-influenced repetitive mfg is seen as an adjunct to creating value through product quality and sales
- Capacity mgt through line balancing is one of many practices designed to reduce WIP and lead time, eliminate wasteful activities, and continually introduce new products
- Lean mfg belongs in the “plan materials first” category -
- It is date driven -
- It is an assembly-oriented process that reflects the structure of a product and not the process by which it is made
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Term
Capacity Management in Service Industries
Determining Capacity |
|
Definition
Capacity is the ability of resources to produce a product per time period
In services, determining capacity is not as straightforward
Services need to choose their capacity measurements carefully when they determine their capacity requirements |
|
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Term
Capacity Management in Service Industries
Strategies |
|
Definition
Service managers have much more control over the supply of services (in other words, capacity) than they have over demand
Ops managers can increase or decrease service capacity by doing the following:
- Changing the level of the workforce
- Cross-training employees
- Hiring part-time workers
- Increasing customer participation
- Renting equipment
- Expanding/renovating facilities
- Employing automation
- Extending service hours
- Better scheduling tools and practices
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Term
Capacity Management in Service Industries
Capacity Management |
|
Definition
-
Resource planning, RCCP, and CRP are all used in aggregate- and disaggregate-level planning
-
Services are more sensitive to lengthy queues
-
Key issue relates to managing process variability
-
For example, a high-end restaurant can use a reservation system to level load, and use off-peak pricing to shift load to the early evening
|
|
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Term
Detailed Capacity Management
Performance Measures
Perspectives |
|
Definition
The following performance measures represent three different perspectives:
- Traditional MRP
- Synchronized and theory of constraints production
- Lean/JIT
|
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Term
Detailed Capacity Management
Performance Measures
Key Performance Measures |
|
Definition
Efficiency and Utilization
Performance to Schedule
Zero Defects Dollar Days
Stability of Schedule |
|
|
Term
Detailed Capacity Management
Performance Measures
Efficiency and utilization |
|
Definition
Efficiency is defined as standard hours of output divided by clock hours actually worked
Utilization is defined as the hours actually worked divided by the hours scheduled to be worked
Both are critical to the determination of available capacity, such as rated capacity |
|
|
Term
Detailed Capacity Management
Performance Measures
Performance to schedule |
|
Definition
This is a crucial metric because it measures the readiness for and impact of reducing inv buffers from the shop floor
To drive toward a low inv environment, ops need to be able to reduce their reliance on decoupling
Performance to schedule must replace efficiency as the crucial performance measure |
|
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Term
Detailed Capacity Management
Performance Measures
Zero defects |
|
Definition
While zero defects may be a stretch goal, its implications are large
Time and capacity spent producing defects are waste; capacity is effectively reduced
Time wasted at bottlenecks is especially costly and needs to be avoided, as in theory of constraints |
|
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Term
Detailed Capacity Management
Performance Measures
Dollar days |
|
Definition
The value of a good multiplied by the days until expected sale
The value of this measurement is as follows:
- It treats inv as a cost for mgt accounting purposes
- It encourages plants to write off obsolete inv and highlights problem areas
- It is an incentive to use JIT purchasing
- It penalized manufacturers for making items early
- It forces mgt to speed throughput, reduce lead times, and increase responsiveness to customer demand
|
|
|
Term
Detailed Capacity Management
Performance Measures
Stability of Schedule |
|
Definition
Good capacity mgt is reflected in a stable production schedule
Frequent changes disrupt shop floor coordination
Reducing lead time lessens the opportunity for the schedule to be disrupted
Closer collaboration with marketing and sales, including holding product and sales mgrs. Partly accountable for dollar days, could lead to more schedule stability |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Mutual Business Value Principles |
|
Definition
Arm’s length: lower value-added relationships
Collaborative: higher value-added relationships
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Make or buy decision
In-house mfg |
|
Definition
-
Competency in making the part
-
Availability of capacity and tooling to make the required volume
-
Current capacity utilization
-
Lead time to install required capacity
-
Effect on workforce stability
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Make or buy decision
Supplier Capability |
|
Definition
Quality Lead-time reliability
Specialized knowledge
Design assistance and secrecy
Production capacity (short- and long-term) |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Make or buy decision
Cost |
|
Definition
Cost analysis is required
Make: delivered material costs, direct labor costs, inv carrying costs, variable and fixed factory overhead costs, production mgt costs, capital costs
Buy: purchase price, transportation costs, receiving and inspection costs, purchasing costs, purchasing mgt costs |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Make or buy decision
International procurement implications |
|
Definition
As supply chains expand geographically, sourcing has to deal with international supply mgt issues
-
Exchange rates
-
In-transit inv and impact on lead time
-
Government regulation
-
Political unpopularity of offshore outsourcing
-
Import and customs duties
-
Deep-sea cargo theft and piracy
-
Freight forwarders
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Purchasing strategy
High Impact on Profit and High Supply Risk (Strategic items)
|
|
Definition
-
These items have a small number of suppliers (possibly only one)
-
These items have the highest impact on value to the customer
-
Their price is a relatively large percentage of total system or product cost. Examples include automobile engines and transmissions
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Purchasing strategy
High Impact on Profit and Low Supply Risk (Leverage items) |
|
Definition
Many suppliers
Ample supplier competition
A small percentage of cost savings over a broad base of items can have a large impact on profitability |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Purchasing strategy
Low Impact on Profit and High Supply Risk (Bottleneck items) |
|
Definition
Suppliers have strong bargaining power
The buyer has little leverage over suppliers |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Purchasing strategy
Low Impact on Profit and Low Supply Risk (Noncritical items) |
|
Definition
Low impact on profit and low supply risk (noncritical items) |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Strategic Sourcing
Objectives |
|
Definition
-
Increase reliability of sources, quality, and delivery of materials and services
-
Reduce supply risks such as those posed by competitors and suppliers, and by interruptions caused by natural disasters and other non-business events
-
Reduce the number of suppliers, resulting in a more streamlined supply chain
-
Leverage supplier input to product development and innovation
-
Reduce external spending
-
Reduce transaction costs
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Strategic Sourcing
Activities |
|
Definition
-
Analyze spend patterns and profile
-
Assess leverage in relation to suppliers and other buyers
-
Decrease costs and improve efficiency (commodity teams)
-
Establish and maintain relationships
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Strategic Sourcing
Activities...specifically, analyze spend |
|
Definition
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Strategic Sourcing
Activities...decreasing costs |
|
Definition
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Strategic Sourcing
Activities...relationships |
|
Definition
-
Establish and maintain relationships
-
Analyzing supplier capabilities
-
Establishing formal partnership agreements with suppliers
-
Arranging to share cost savings from joint initiatives
-
Introducing lean/JIT techniques to suppliers to improve the flow and quality of inbound materials to support the buyer’s rate of production
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Tactical Buying |
|
Definition
Unlike strategic sourcing, which involves establishing long-term relationships, tactical buying is transactional-based
Best suited to the leverage and noncritical items in the supply-risk and profit impact model |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Tactical Buying
Characteristics |
|
Definition
-
Ample competition among suppliers
-
Involves customer use of bargaining power (leverage) to lower costs, which can have a major positive impact on profitability
-
Requires a transaction-intensive process: planning, buying, expediting
-
Involves products with standard specifications and reliable quality
-
Works best with stable schedules and usage rates
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability |
|
Definition
Major criterion in the selection of a supply partner
An assessment of a potential partner’s financial condition may determine whether or not to continue with a more detailed evaluation of operational capability and reliability |
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability
Ratio Analysis |
|
Definition
There are four major categories of ratios used in assessing financial and operational viability:
-
liquidity ratios
-
profitability ratios
-
debt ratios
-
activity ratios
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability
Liquidity Ratios |
|
Definition
-
Quick ratio
-
(Cash + short-term assets + Receivables) / Current Liabilities
-
0.9 to 1.0 is acceptable in most industries
-
Low = cash flow problems
-
High indicates asset mgt problems
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability
Profitability Ratios |
|
Definition
-
Return on sales
-
Net income / net sales
-
After tax return
-
Return on equity
-
Return on assets
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability
Debt Ratios |
|
Definition
-
Debt to equity
-
Interest coverage
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability
Activity Ratios |
|
Definition
-
Inventory turns
-
COGS / ave inv
-
Indicates cash flow
-
Days sales outstanding
|
|
|
Term
Establishing Supplier Relationships
Factors Determining Supply Relationships
Financial Viability
Ratio Analysis...sources |
|
Definition
-
Company balance sheets and income statements
-
Data reported to regulatory agencies
-
Data available from financial rating services
|
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Strategic Alliances |
|
Definition
Involves two or more organizations that share info, participate in joint investments, and develop linked and common processes |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Strategic Alliances
Operational Partnering |
|
Definition
One or more parties provided parts needed to produce a products, no separate legal entity was formed, the goal was to create competitive advantage for a specific product or product line |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Strategic Alliances
Technical and Commercial Partnering |
|
Definition
Occurs when a company collaborates with a supplier on the design and production of a product |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Strategic Alliances
Business-Level Partnering |
|
Definition
alliances are not between customers and suppliers in a supply chain but between competitors who perceive a strategic necessity: To compete regionally, they need to be able to move their customers between regions and even continents through integrated ticket issuing and baggage handling. |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships |
|
Definition
Organizations are more likely to have coordinated rather than common business plans through which they strive to gain mutual competitive advantage in terms of quality, speed, dependability, flexibility, and cost |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas |
|
Definition
create more value for both parties in the relationship, as opposed to an arm’s length agreement |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas
Product Development |
|
Definition
collaborate with other manufacturers on product and process design by using concurrent engineering to speed time-to-market of new and redesigned products |
|
|
Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas
Operational Integration and Efficiencies |
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Definition
a means to improve the flow and throughput of materials in the supply chain by using, for example, lean/JIT methods to shorten lead times and reduce WIP…ensures the rate of production is coordinated and consistent with customer demand |
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Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas
Quality management |
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Definition
Can include stringent quality standards and practices that ensure the product reflects the voice of the customer |
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Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas
Investment risk |
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Definition
can affect investment decisions for the suppliers |
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Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas
Flexibility |
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Definition
companies can leverage partnerships with 3PLs for regional warehousing services to answer the need for rapid replenishment by customers |
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Term
Establishing Supplier Relationships
Collaborative Relationships
Supplier partnerships
Value Proposition Areas
Market access |
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Definition
suppliers can expand into markets that they do not have the resources or skills to enter in their own |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Sole sourcing |
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Definition
supplier is the only source of supply |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Single sourcing |
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Definition
more than one source, but the company chooses a single supplier |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Multiple sourcing |
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Definition
desire to maintain a backup source or to meet differing local content requirements, or when a single supplier cannot supply the required volume |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Supplier Managed Inventories
Consignment |
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Definition
supplier gives product to customer, but title remains with supplier until sold |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Supplier Managed Inventories
VMI |
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Definition
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Customer forecasts are visible to the supplier
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Inv (demand) visibility can be achieved with various technological advances such as point-of-sale info via EDI or the internet
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Supplier now assumes the entire role of planning and replenishment
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Supplier invoices the customer upon replenishment
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Supplier Managed Inventories
On-site representation |
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Definition
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Cross-Funtional Teams
Commodity procurement strategy team |
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Definition
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Generally permanent
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Reviews the supplier base, solves specific problems
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Develops a strategic purchasing plan for a given commodity or family of items
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Cross-Funtional Teams
Sourcing team |
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Definition
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Cross-Funtional Teams
Supplier performance evaluation team |
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Definition
Permanent
Cross-functional
Develops measurements and monitors key suppliers |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Cross-Funtional Teams
Supplier certification team |
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Definition
Cross-functional
Works with supplier to attain the performance level for becoming certified |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Cross-Funtional Teams
New product development team |
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Definition
Team analyzes possible alternative configurations, develops design specifications, and selects materials for the new product |
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Term
Establishing Supplier Relationships
Supply Alternatives and Techniques
Cross-Funtional Teams
Note... |
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Definition
Whichever approach, a site visit is an important step…allows to judge flow of material, organization of layout, and workplace culture; also, security, capacity, customer base, and equipment |
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Term
Establishing Supplier Relationships
Communication with Suppliers
Strategic Communication |
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Definition
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Needs to be a fundamental understanding and clear communication to suppliers of product and service requirements
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Deciding what products to sell and being able to design them well is a major competitive advantage that should not be compromised by poor communication of requirements
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Communication needs to address the goals of the partnership and the performance requirements for each party
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Term
Establishing Supplier Relationships
Communication with Suppliers
Operational communication |
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Definition
should extend past traditional purchasing and sales to include engineering, quality, mfg, and logistics |
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Term
Establishing Supplier Relationships
Communication with Suppliers
Operational Communication
Planner/buyer approach |
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Definition
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Material planning for items under their control, such as matching material requirements with suppliers’ mfg capabilities and constraints
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Communicating schedules to suppliers
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Following up on and resolving supplier problems, and notifying the master scheduler of delays that will affect the schedule
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Term
Establishing Supplier Relationships
Communication with Suppliers
Operational Communication
Technical and quality specs |
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Definition
A preventive plan will identify the root causes of problems when they occur and make it possible to correct them
Supplier should have a system in place to respond quickly when the customer reports the receipt of a defective product |
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Term
Establishing Supplier Relationships
Communication with Suppliers
Operational Communication
Engineering drawings/changes |
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Definition
ECR process is critical to ensure items are within specs |
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Term
Establishing Supplier Relationships
Communication with Suppliers
Operational Communication
Packaging |
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Definition
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adequate protection during shipment
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does not require special handling
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promotes continuous flow
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meets environmental standards
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maximizes the use of space
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Term
Supplier Partnerships and Review Activity
Product and Process Development |
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Definition
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Product development designs products consistent with the firm’s marketing strategy and what customers want
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Process development uses product design specifications to design processes for making good-quality product cost-effectively
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Time-to-market is critical to developing an early advantage for new products during the introduction stage and growth stage of the product life cycle
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Term
Supplier Partnerships and Review Activity
Product and Process Development
Traditional vs. concurrent engineering |
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Definition
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Term
Supplier Partnerships and Review Activity
Product and Process Development
Supplier involvement advantages |
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Definition
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Enables sharing of technology and design information
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Simplifies and standardizes product design
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Makes products easier to manufacture or assemble
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Fewer engineering design changes and quality problems
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Saves time and resources
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Faster time-to-market
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Term
Supplier Partnerships and Review Activity
Purchasing
Purchasing Approaches
POs |
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Definition
Formalizes transaction
States specs and requirements
Legally binding |
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Term
Supplier Partnerships and Review Activity
Purchasing
Purchasing Approaches
Blanket orders |
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Definition
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Long-term (6-12 months)
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Purchasing releases orders against these
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Preferred method for routine ordering
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Reduces transaction costs
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Term
Supplier Partnerships and Review Activity
Purchasing
Purchasing Approaches
Lean/JIT |
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Definition
Based on collaborative relationship
Mid to long term
Stable production schedules |
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Term
Supplier Partnerships and Review Activity
Purchasing
Purchasing Approaches
Consignment inventory |
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Definition
Goods at customer location
Supplier invoices customer when goods are used |
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Term
Supplier Partnerships and Review Activity
Purchasing
Purchasing Approaches
VMI |
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Definition
Based on access to customer data, supplier manages goods
Supplier invoices customer per agreement |
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Term
Supplier Partnerships and Review Activity
Purchasing
Types of Contracts
Buy-back contracts |
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Definition
Seller gives buyer incentive
Both parties hedge risk |
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Term
Supplier Partnerships and Review Activity
Purchasing
Types of Contracts
Revenue-sharing contracts |
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Definition
Buyer shares some revenue with supplier as a condition of wholesale price from supplier |
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Term
Supplier Partnerships and Review Activity
Purchasing
Types of Contracts
Pay-back contracts |
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Definition
Buyer agrees to pay an agreed-upon price for items that it does not purchase from the manufacturer
Manufacturer’s risk is cushioned at a price the distributor is willing to pay to avoid stockouts |
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Term
Supplier Partnerships and Review Activity
Purchasing
Types of Contracts
Cost-sharing contracts |
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Definition
Distributor is willing to share some production costs with a mfg in return for a discount on the wholesale price
Production costs are high, and buyer is willing to give the mfg some incentive to produce more units in order to buffer against a stockout |
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Term
Supplier Partnerships and Review Activity
Purchasing
Types of Contracts
Pricing agreements |
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Definition
Buyer is allowed to buy from list or catalog at a negotiated discount during a contract period |
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Term
Supplier Partnerships and Review Activity
Purchasing
Types of Contracts
Capacity reservation contracts |
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Definition
Mfg reveals its forecast of business activity by paying to reserve a given level of capacity at its supplier |
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Term
Supplier Partnerships and Review Activity
Purchasing
International procurement |
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Definition
Cost and non-cost advantages
Supply chain management challenges
Importance of strategic sourcing |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Total cost of ownership (TCO) |
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Definition
In supply chain mgt, the sum of all the costs…associated with every activity of the supply stream.
The main insight that TCO offers…is the understanding that the acquisition cost is often a very small portion of the total cost of ownership |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Total cost of ownership (TCO)
Acquisition |
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Definition
Sale price of product, service, or capital equipment
Ordering and admin costs
Transportation and taxes |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Total cost of ownership (TCO)
Usage cost |
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Definition
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Inv carrying costs (including opportunity cost)
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Transformation from raw material to finished goods
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Scrap
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Return and/or disposal of packaging materials
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Training
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Installation
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Warranty
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Total cost of ownership (TCO)
End-of-life costs |
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Definition
Obsolescence
+
Disposal
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Other termination costs |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Training Supports the customer-supplier relationship and improves alignment |
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Definition
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
The Role of Engineering |
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Definition
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Supplier Relationship Management
Definition of SRM |
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Definition
A comprehensive approach to managing an enterprise’s interactions with the organizations that supply the goods and services the enterprise uses. The goal of SRM is to streamline and make more effective the processes between an enterprise and its suppliers. SRM is often associated with automating procure-to-pay business processes, evaluating supplier performance, and exchanging information with suppliers. An e-procurement system often comes under the umbrella of a SRM family of applications |
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Term
Supplier relationship mgt (SRM) |
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Definition
Operational execution system along with enterprise resource planning (ERP) and others
Automates “procure to pay” business processes
Evaluates supplier performance
Exchanges information with suppliers |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Delivery approaches
Quick response |
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Definition
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Delivery approaches
Batch size |
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Definition
Smaller batch sizes are considered advantageous in lean/JIT
Raw materials and WIP are not allowed to build up
Frequency of delivery is determined to be economical from a cost standpoint |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Delivery approaches
3PLs |
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Definition
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The use of a third party by a supplier and a buyer to provide product delivery services
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Has the advantage of ownership without the associated costs
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Third party may also bring expertise
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May provide warehousing, material handling, and post-manufacturing, and transportation
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Delivery approaches
Lean/JIT triggers |
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Definition
A trigger is a physical alert (card system or kanban) or an electronic signaling system that notifies the supplier that the buffer is low and replenishment is required |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Delivery approaches
Cross-docking
Key features |
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Definition
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Use of schedule time slots for inbound and outbound conveyances to minimize the length of time between the arrival of the inbound shipments and the departure of the outbound shipments
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Minimum break-bulking; pallets moved directly from inbound to outbound without being reconfigured or put into storage
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Heavy use of technology such as traffic controls, bar codes, and RFID tag systems to track and expedite the receiving, sorting, routing, and transfer of pallets and containers from inbound to outbound
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Delivery approaches
Delivery to Point of Use and Point of Fit |
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Definition
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Lean/JIT practice in which components bypass the traditional shipping/receiving area and are delivered to the plant floor near to the operations in which they are to be used
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Delivery to point-of-fit is a refined version of point-of-use.
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Components are delivered to the point of installation just when they are needed
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Supplier rating system |
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Definition
It is important to establish a rating system that monitors and measure performance while providing timely feedback to supply partners |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Supplier rating system... |
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Definition
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A performance measuring system should have the following requirements:
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Influences behavior in a positive manner
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Provides quantitative data
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Leads to process and performance improvement
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Uses metrics that meet the needs of the customer, such as these:
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
In summary, the rating system needs to... |
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Definition
Enable continual improvement of service to the customer
Provide managers with data that enable them to identify problems and eliminate their root causes |
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Term
Supplier Partnerships and Review Activity
Supply Chain Acceleration
Supplier Rating System
Lean/JIT-oriented rating system |
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Definition
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Delivery frequency per supplier
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Lead time from receipt of order by supplier to delivery to plant line side
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On-time delivery by supplier
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Lot size by supplier
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Trailer, tractor, and driver utilization
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Space requirements for raw materials
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Overall inv in the supply chain
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Raw material sleep time at plant trailer yard
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Order fill rate by supplier
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Term
Reconciliation of Differences (RCCP)
The master scheduler needs to measure the capability of the MPS in terms of... |
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Definition
Resource usage
Customer service levels cost-effectiveness |
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