Shared Flashcard Set

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APICS_CPIM_DSP
APICS_CPIM_Detailed Scheduling and Planning
450
Other
Professional
11/01/2011

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Cards

Term
Raw materials
Definition
  • a) Purchased items or extracted materials that are converted into components and products during the mfg process
  • b) Include components such as mfg’d parts or subassemblies that are transformed into finished products
  • c) Lowest-level components in a BOM
  • d) Typically very low inventories in Lean mfg environments
Term
WIP
Definition
  • a) Goods in various stages of completion in a production process
  • b) Includes
    • (1) Raw material that has been released for initial processing
    • (2) Semi-finished stock and components
    • (3) Completely processed materials awaiting final inspection and acceptance as finished goods inventory
Term
Major Types of Mfg Inventory
Definition

1. Raw materials

 

2. WIP

 

3. Finished goods and distribution inventories

 

4. Maintenance, repair and operating supplies (MRO)

Term
Accounting can determine the value of WIP by adding...
Definition

 direct material

+

labor

+

overhead costs

Term
WIP
Definition
  • production layouts (continuous flow and cellular) and methods facilitate a continuous one-piece flow of material from raw material to finished product that is synchronized with customer demand, or pull rate.

 

  • Mfg and WIP decrease by design.
Term
3. Finished goods and distribution inventories
Definition

a) Finished good (~end item) is a product sold by a company as a completed item…service part or spare as well

 

b) Can be stored at production facility, central warehouse, or distribution center to reduce delivery lead times and delivery costs

 

c) In Lean environment, because of the philosophy of producing to customer demand and not to forecast, finished goods inventories are minimized.

Term
4. Maintenance, repair and operating supplies (MRO)
Definition

a) Support general operations and maintenance

 

 

b) Used to support uptime and availability requirements, and may include items costing a small or large amount

Term
Inventory Excess
Definition
  • a) Two perspectives
    • (1) Occur by plan from lot-sizing rules, seasonality, or anticipation builds
    • (2) Shows the influence of the Theory of Constraints (TOC) production philosophy…any inventory in the system that exceeds the minimum amount necessary to achieve the desired throughput rate at the constraint or that exceeds the minimum amount necessary to achieve the desired due date.

 

Total inventory = productive inventory + protective inventory + excess inventory

Term
Occur by plan from lot-sizing rules, seasonality, or anticipation builds
Definition

(a) In Lean mfg, JIT material deliveries and demand-pull scheduling reduce the incidence of excess inventory

 

 

(b) One of the eight wastes of mfg in the Lean philosophy is overproduction

Term
Total inventory
Definition

Total inventory = productive inventory + protective inventory + excess inventory

 

 

Excess inventory is...

Inv that is not actually required, e.g., inventory held as buffers

Term
Theory of Constraints (TOC) production philosophy
Definition
any inventory in the system that exceeds the minimum amount necessary to achieve the desired throughput rate at the constraint or that exceeds the minimum amount necessary to achieve the desired due date.
Term
Inactive Inventory
Definition

a) Stock that has exceeded consumption (demand) within a defined period of time, or has not been used for a defined period

 

b) Like excess and obsolete, it is an asset from an accounting perspective, but it entails ongoing carrying costs

 

c) Often is the direct result of inv not being used within 12 to 18 months with no foreseeable future use

 

d) For proper asset reporting, this inv should be valued at zero and the cost written off against current profits

Term
Obsolete
Definition

a) Not typically used or sold at full value because the products are no longer produced or supported

 

b) Disposing of the inv means that its costs cannot be recovered through revenues, which means lost revenue and reduced profit

 

c) Removed from inv by ECR

Term
Scrap
Definition

a) Material that is outside of specifications and is not practical to rework

 

b) A scrap factor should be built into determining material requirements

Term
Buffer
Definition

Quantity of raw materials or semi-finished goods requiring further processing, often purposely maintained at a work center to achieve desired throughput

 

Buffers at a CCR or shipping point are often evaluated daily to ensure they are not too high or too low…constant adjustments to minimize inv investments costs are considered to be a good practice

Term
Inventory buffer
Definition

 

 

Used to protect the throughput of an operation or the schedule from delays in delivery, quality problems, and delivery of incorrect quantities

Term
a) Hard inventory (service industry)
Definition

(1) Materials transformed into goods (restaurant meal ingredients, custom clothing, baked goods)

 

 

(2) Materials not transformed (retail store items, auto parts)

Term
b) Perishable goods (service industry)
Definition

(1) Newspapers

 

 

(2) Event brochures (bought for event, but not sold, so worthless)

Term
1. Aggregate inventory
Definition
establishing the overall level ($) of inv desired and implementing controls to achieve this goal
Term
2. Item level- associated with materials and ops planning and execution
Definition

a) Lot-sizing

 

 

b) Safety stock

Term
Manufacturing must make choices relating to...
Definition

(1) Mfg strategy or production environment, such as MTS, MTO, ATO, ETO, and mass customization

 

 

(2) Mfg process, such as intermittent, repetitive, continuous, and project

Term
Ultimately, the choices and decisions made for manufacturing (mfg) need to balance a set of conflicting objectives...
Definition

(1) High customer service levels – high product variety and quality, and shorter lead times and production flexibility to respond to customer orders

 

(2) Efficient plant operations – long production runs to minimize changeovers and reduce per-unit production costs; high raw material inventory levels at low costs

 

(3) Minimum inventory investment – low levels of inventory and high inventory turns (or turnover)

Term
Priority and Capacity Planning choices
Definition
a) Ideally, the discussion of tradeoffs should occur often during the priority and capacity planning phases of MPC, such as in regularly scheduled sales and ops planning meetings
Term
Other options besides tradeoffs such as using lean and theory of constraints (TOC) by…
Definition

(1) Eliminating wasteful movements and procedures in the production process and fostering a culture of employee empowerment

 

(2) Ensuring a continuous flow of production from raw materials to finished products by buffering critically constrained resources (CCR) to maintain full utilization

 

(4) Establishing supplier relationships and supply management practices that synchronize delivery of raw materials to the point of use at time of production

Term
Inventory...
Definition
Often the largest asset on a company’s balance sheet
Term
MRO (Maintenance, Repair, and Operating supplies)
Definition
MRO supplies are not included as assets, they are considered expenses
Term
Purpose and Uses of Inv Valuation
Definition

a) Enables you to determine impact of inv on the financial condition of the business; provides info for strategic and policy decisions such as inv turns and performance metrics

 

 

b) Useful in determining operational approaches to order quantities, safety stock, and replenishment

Term

In mfg,

the three most popular cost systems are...

Definition

 

project

 

process

 

job-order costing

Term
three costs accumulated
Definition
        • labor
        • material
        • factory overhead
Term
Job order costing
Definition
ETO and MTO job shop mfg companies tend to use job cost, because it is important to know the cost accumulation of each different job
Term
Cost of goods sold (cost of sales) in retail...
Definition
freight costs are added to the acquisition costs to create “landed costs”; these are listed as an asset on the balance sheet until the item is sold…here the acquisition costs become the COGS, thus reducing profit in the period sold
Term
Cost of goods sold (cost of sales) in service organizations...
Definition
carry material inventory which are consumed as operating supplies, and are not tracked as COGS
Term
4. Cost of goods sold (cost of sales) in some service organizations...
Definition
provide tangible goods with the service, such as automobile repair companies…parts are usually carried as inv as an asset, issued to the job as required, and tracked as a COGS when the service is provided
Term
Cost of goods sold (cost of sales) in mfg...
Definition

converts raw material and purchased components into finished goods.

 

Its cost of sales includes the conversion costs (labor and overhead) as well as the raw materials and component costs of the goods it sells…

 

Term
mfg has three diff inv accounts:
Definition
materials, WIP, and finished goods
Term
mfg inventory for MTO...
Definition

(1) Shipment is usually immediate upon completing production

 

(2) Once sold, the materials are subtracted from inv and are included in a company’s income statement, along with labor and overhead costs, as COGS

Term
Types of inv valuation
Definition

a) Average cost

 

b) Standard cost

 

c) Actual cost

 

d) Transfer cost and price

 

e) First in, first out (FIFO)

 

f) Last In, first out (LIFO)

Term
a) Average cost
Definition
(1) COGS and ending inv are based on the ave of the actual costs paid for each item produced or purchased
Term
b) Standard cost
Definition
(1) A single value is selected for an inv item that is reasonable thus consistently reports at the same value; these costs are typically reviewed and updated annually
Term
c) Actual cost
Definition
(1) Not used often; jewelry
Term
d) Transfer cost and price
Definition
(1) The net transfer effect is to move the inv costs from the selling division to the buying division…does not affect the valuation of assets
Term
e) First in, first out (FIFO)
Definition
(1) In a period of increasing costs (inflation), this tends to keep the total inv value on the balance sheet close to the current market value, but would charge COGS at the older, lower, cost values
Term
f) Last In, first out (LIFO)
Definition
(1) In a period of increasing costs (inflation), this tends to understate the total inv value on the balance sheetstrictly an accounting method for valuing inv, and is not necessarily based on the physical movement of inv
Term
The following metrics indicate how well inv is managed from an overall business perspective
Definition

(1) Inventory turns

 

(2) Days of supply

 

(3) Cash-to-cash cycle

 

(4) Customer service

Term
Inventory turns (relate inv to sales) – speed of inv conversion into sales
Definition

(a) = annual COGS / ave inv ($)

 

(b) If annual sales is $1MM in COGS and ave inv $.5MM, then turn is 2…so it takes about six months to recover cost (cash).  That is, inventory turns two times a year.

Term
Days of supply (relate inv to sales)
Definition

(a) Measures the timespan between paying for raw materials and paying for product

 

(b) = days of inv + days of sales outstanding (A/R) – days of payables outstanding (A/P)

 

(c) Note- use cautiously, as timing of pmt for raw materials can lag receipt, which will cause the cycle time to be understated

Term
Customer service measures
Definition

(a) Operational metrics

 

(b) Customer satisfaction metrics

 

(c) Customer loyalty

Term
Customer loyalty
Definition
some argue that customer loyalty and retention are the key indicators of customer value. CRM software can aid in customer retention rates
Term
Customer satisfaction metrics
Definition
  • (i) These focus on how a supplier supports its customers’ business goals and requirements and can be subjective
  • (ii) Cycle time to respond to a customer request
  • (iii) Total units delivered vs RMAs
  • (iv) Cycle time from order placement to receipt on dock at customer site
  • (v) Othersresponsiveness, design suggestions for cost reductions, cycle time improvements, service, and warranty
  • (vi) Note- these are critical success factors for satisfying customers
Term
Inventory Operational metrics
Definition

(i) Orders shipped on time

 

(ii) low number of back orders

 

(iii) order periods without a stockout

Term
Upper and lower limits on inventory...
Definition

(a) Objective of upper limits is to control inv investment costs

 

(b) Objective of lower limits is to prevent numerous orders for low-cost items, which can lead to excessive ordering costs

Term
Order quantity modifiers enable necessary adjustments to quantities that might be outside the order constraints, e.g.,
Definition

(a) Adjust quantities to supplier lot size requirements

 

(b) Adjust quantities for price breaks

 

(c) Adjust quantities to cover an entire period’s supply

 

(d) Adjust order quantities for scrap or yield factors

Term
Order quantity constraints and modifiers
Definition
constraints take precedence over modifiers…any order quantity must conform to the constraint
Term
Order quantities in production and service environments...
Definition

(1) In a ERP system, a time-phased record is created that permits developing discrete lot sizes supporting the L4L and POQ methods

 

(2) For Project and L4L manufacturers, items are obtained only for each order. Example is a business that performs contract work tor the government

 

(3) In lean and repetitive environments, L4L method makes sense…in lean, customers determine the rate of production, which is converted to takt time that sets the pace of production

Term
In lean and repetitive environments...
Definition

(a) The ideal flow pattern is one-piece flow – the ideal lot size is one

 

(b) When one-piece flow cannot be obtained, then inv buffering is established between processes

 

(c) Inv investment in this environment is minimized to what is needed to support the continuous flow of product to the customer

Term
Order-quantity decisions are...
Definition

also factors in services parallel to those in mfg, especially in purchasing.

 

 

The environment in which they are employed can be slightly different in terms of storage capacity, shelf life, replenishment cycles, and demand pattern

Term
Costs associated with order-quantity decisions
Definition

a) Inv carrying cost

 

b) Ordering cost

Term
carrying cost
Definition
  • Opportunity costs
    • Typically the largest component of carrying cost
    • Referred to as cost of capital…the rate of return (ROR) the company could earn from its best investment opportunities

 

  • Storage costs
    • Labor and equipment, to include costs for counting and material handling
    • Space, including utilities and other operating costs to accommodate the order when it first arrives rather than just the average inv level
Term
Ordering cost
Definition
  • (1) Cost to prepare and place an order to suppliers or factory for production
  • (2) Setup costs for internal mfg
  • (3) Costs of receiving, handling, and inspection
  • (4) Usually expressed as the cost to place a single order in absolute dollars
Term
Lot-sizing Techniques
Definition
  • a) Economic order quantity
  • b) Fixed order quantity (FOQ)
  • c) Lot for lot (L4L)
  • d) Order n periods of supply
  • e) Period order quantity (POQ)
Term
Comparison of FOQ and POQ
Definition
  • (1) POQ is more responsive to the discrete net requirements in the periods
  • (2) Both of these used at the end-item level result in relatively large order quantities…this can cause a cascading effect on lower levels of MRP
  • (3) Planners need to decide whether the cost of consolidating net requirements at the end-item level for discrete periods as in POQ is offset by reduction in ordering cost
  • (4) FOQ is often justified by other factors such as supplier minimums or customer constraints on storage and handling
Term
Period order quantity (POQ)
Definition
  • (1) Opposite of FOQ…the order quantity may vary, but the interval between orders remains fixed
  • (2) The lot size is equal to the net requirements for a given number of periods, e.g., four days or one week
  • (3) Consolidates the L4L requirements for a number of periods to reduce ordering (including handling) costs
  • (4) Calculation of number of periods and net requirements
    • (a) Calculate demand
    • (b) Determine ave demand during the period Determine the number or periods of demand to be used in the POQ system
      • (i) Divide EOQ by ave demand
      • (ii) Add the net requirements for the next periods to determine the lot size
Term
Order n periods of supply
Definition
  • (1) Amount required to satisfy demand over a certain number of periods is ordered
  • (2) No unused lot-size inv is created
  • (3) The technique is used…
    • (a) For dependent and independent demand items
    • (b) For inexpensive components (C items)
Term
Lot for lot (L4L)
Definition
  • (1) Only the required amount is ordered
  • (2) Order quantities change as requirements change
  • (3) No unused lot-size inv is created
  • (4) The technique is used…
    • (a) For planning (and time phasing) dependent demand in MRP
    • (b) For planning independent demand items in master scheduling
    • (c) For expensive components (A items)
    • (d) For perishable items
    • (e) In a lean/JIT environment
Term
Fixed order quantity (FOQ)
Definition
  • (1) Usually dictated by conditions related to shipping, handling, or line replenishment
  • (2) Suppliers receive consistent orders with consistent quantities, but at a variable frequency
  • (3) Quantity may be determined very informally, or it might be based on some form of calculation, such as EOQ
  • (4) It is simple to use; relies on judgment and past history
  • (5) It leads to inv buildup
  • (6) Supplier/factory policies are standard lot sizes, production efficiency, and capacity availability
Term
Economic order quantity
Definition
  • (1) Based on the following assumptions-
    • (a) Demand is relatively constant and known
    • (b) The item is produced or purchased in lots or batches, not continuously
    • (c) Ordering and inv carrying costs are constant and known
    • (d) Replenishment occurs all at once
  • (2) Theoretically, the optimum order quantity is the quantity indicated on the horizontal axis below where the two cost curves intersect, which also coincides with the point at which the total cost curve is at a minimum
  • (3) The broad dip in the cost curve indicates some flexibility in determining the EOQ
Term
One primary objective of inv is to support customer service objectives
Definition
  • a) It provides an incremental quantity of finished goods to protect against fluctuations in independent customer demand, and is especially important in forecasting MTS products at the master production schedule level
  • b) It provides an incremental quantity of purchased raw materials and components, which is dependent demand
Term
Purpose of safety stock (SS); the zero inv level is reached…
Definition

a) After inv is replenished because demand during the order lead time was less than expected

 

b) Just as inv is replenished because demand during the order lead time was as expected

 

c) Before inv is replenished because demand during lead time was greater than expected, and no further orders can be fulfilled until replenishment occurs unless there is safety stock

Term
The meaning of customer service in regards to safety stock
Definition
  • protects against problems with demand fluctuations, raw material supply uncertainties, and production problems, especially in MTS mfg environments

 

  • contributes to customer service objectives
Term
SS contributes to customer service objectives in areas such as...
Definition
  • (1) Orders shipped on the original committed date
  • (2) Line items of orders shipped on the original committed dates
  • (3) Dollar volume shipped on the original committed date
  • (4) Ordering periods without a stockout
  • (5) Number of backorders
Term
Safety stock methods
Definition

Statistical (often applied to independent demand items)

 

Time period

 

Fixed SS

Term
Fixed SS enables...
Definition

the planning of a ss quantity for parts that call for special oversight.  Generally applies when-

 

 

(1) A new part is being phased in

 

(2) A part is being phased out

Term
Time period (safety stock method)
Definition
  • (1) = forecast monthly usage * SS period
  • (2) A time period safety stock allows an even amount of safety stock, equal to the usage, over a designated time frame
  • (3) Providing a one-month time period of safety stock protects against the following situation:
    • (a) End-of-month review does not indicate reorder
    • (b) Next-day, available balance goes below the reorder point
Term
Statistical safety stock method (often applied to independent demand items)
Definition
  • (1) Can be determined mathematically
  • (2) Historical demand is assumed to be a valid indicator of future demand
  • (3) Deviations are assumed to be distributed symmetrically (bell curve)
  • (4) The smaller the sigma, the lower the SS
  • (5) Sigma and MAD can be used to derive SS
  • (6) SS value is calculated by
    • (a) Determining the sigma in physical units
    • (b) Deciding on a customer service level
    • (c) Using a safety factor table to locate the safety factor for the desired service level
Term
Order point (~reorder point)-
Definition

def - the inv method that places an order for a lot whenever the quantity on hand is reduced to a predetermined level known as the order point

 

 

The intent is to receive a replenishment order just as the item stocks out (for an item without SS)

 

 

Term
Order Review Methods
Definition

1. Order point (~reorder point)-

2. Periodic review, known as fixed-interval order system

3. MRP

4. Visual review

5. Kanban

Term
Kanban order review method
Definition
  • 1. Important for pull systems that are characteristic of lean/JIT
  • 2. Signal for upstream workstation to start producing parts…the equivalent of a work order
  • 3. Control the movement of raw materials and semi-finished products through subsequent workstations
  • 4. Minimize WIP, improves workflow, increasing throughput, and producing to customer demand
Term
Visual order review method
Definition
  • When the min is reached, inv is replenished to the max (min max system)
  • Good for low-value items
  • If the costs of carrying inv are not significant, exact estimates of sales or usage are not necessary in establishing max inv level
Term
MRP order review method
Definition
  • The job of MRP is to plan the release of orders to purchase, make, and assemble components of dependent demand itemsindependent demand is planned by MPS, which is the starting point for MRP

 

  • The planned releases and receipts are for...
    • (1) Purchases of raw materials and subassemblies
    • (2) Manufacture of components and sub-assemblies in the factory
    • (3) Exception- MTO, in many cases, the order for the end item can be directly scheduled by MRP as orders are received
Term
VMI and Consignment
Definition

(1) Both used to replenish independent and dependent

 

(2) Not in the same category as periodic order and MRP, but apply some of the same techniques in planning and managing the inv

Term
VMI
Definition
  • (a) Customer shares visibility of its demand, such as promotions and point-of-sales rates
  • (b) The customer’s information is an input to the planning process used by the supplier, which assumes the entire role for planning and replenishment
  • (c) Often the customer owns the goods until the customer uses them
  • (d) Ownership of the item is negotiable and depends on the business requirements and contractual agreements between the two parties
Term
Consignment inv
Definition

(a) Occurs when a supplier provides a customer with inv for use but retains ownership of the product until it is used or sold

 

(b) Supplier bills the customer and replenishes the consigned inv, or customer may pay periodically based on usage

Term
Periodic review, known as fixed-interval order system
Definition
  • Logic
  • (1) Calculation is cumbersome
  • (2) Mgr estimates during a review period where      Q = T – I, Q is order quantity, T is target or max level, I is inv on hand i)
  • Application/Advantages
    • (1) Receiving deliveries of many different items from one source at one time is economical
    • (2) Tracking and posting trxs of many small issues from inv is expensive
    • (3) It is safe to assume that sufficient inv has been ordered to last until the next review interval
    • (4) Items have a limited shelf life, such as farm produce, chemicals, and food products
    • (5) Ordering costs are low; ordering once a week or month in not a cost issue
Term
The Effects of Demand Uncertainty on Inv Level
Definition
  • (1) The average will fluctuate...so SS is very important
    • (a) if Demand is as predicted, all is good
    • (b) If D increases, may be stockout and possible lost sales and/or customer dissatisfaction
      • (i) Some SS could be planned to avoid stockout, Order Point = DDLT + SS, where DDLT is demand during lead time
    • (c) If D decreases, inv levels fall below order point, so some inv still remains when the replenishment order is received
Term
Uses of order point
Definition
  • (1) Primarily for independent demand items (finished goods, MRO items)
  • (2) For dependent demand items such as raw materials when demand is stable and continuous
  • (3) Not for high-value class A items because of inv costs
  • (4) For limiting lot sizes due to truckload and storage capacity at the receiving warehouse
Term
Independent Demand
Definition
Items forecasted or ordered by customers
Term
Dependent Demand
Definition
Planned orders based on the BOM structure for parent items
Term
Aggregate and Disaggregate Planning
Definition

MPC

 

 

MRP II for Service

Term
MPC
Definition
System used by Mfg to recognize the demand for products, plan the resources required to produce them, and execute and control production.
Term
MPC includes...
Definition
  • a) Top-down approach...planning and execution related to strategic goals
  • b) Layered approach to planning
  • c) Cross-functional coordination of different roles
  • d) Closed-loop system – plans at all levels, including production activity control, continually adjusted to ensure consistency among them in response to internal and external events before, during, and after production
Term
MPC layered approach to planning
Definition
  • Business planning- long-term ($)
  • S&OP- output is production plan, med to long-term planning for family level, corresponds to aggregate planning
  • Master scheduling- output is master production schedule, short to med-term, end item product level, corresponds to disaggregate planning
  • Material requirements planning (MRP)- short-term, component level, corresponds to resource scheduling
  • Capacity planning- validating the production plan, MPS, and MRP using resource planning, RCCP, and CRP, respectively
Term
MRP II for Service
Definition
  • A. Overall similarity to MRP II for Mfg
  • B. Notable differences
    • A. The master schedule is similar to an appointment schedule
    • C. Review others
    • D. Conclusion: planning and control at the disaggregate level, such as detailed scheduling and planning, need to be based on decisions and tradeoffs at the aggregate level.

 

  • Note: Tradeoffs may be among sales, operations, and finance with respect to customer service, costs of producing or delivering a good or service, and inventory
Term
Results of Tighter Coupling of Production Activities
Definition
  • Cause high variation in lead
  • Create extra costs of OT, scrap, rework, and capital invested in inv and equipment
  • Create hidden costs- mfg overhead from excessive plant size, expeditors, stockrooms, and personnel
  • Reduce the rate of quality improvements
Term
Three principles for shortening lead times
Definition
  • Put a max cap on the amount of WIP to predict lead time
  • Maintain supply chain velocity by maintaining an even flow of WIP, and ensuring that WIP is related to current demand
  • Release material into the line in amounts consistent with appropriate batch sizes to prevent excess WIP
Term
Implementing the principles of reducing lead time...
Definition

Use a pull system

 

Determine the (finished goods) buffer

 

Increase flexibility to deal with product line complexity.

 

Implement synchronous flow

Term
Use a pull system to reduce lead time...
Definition
  • The factory produces only what the customer or distributor uses (pull)
  • Each workstation makes only enough to replenish what the next workstation is using
  • Each process replenishes only what the next process is using
Term
Determine the (finished goods) buffer to reduce the lead time...
Definition
  • The buffer must be adequate to service demand during mfg lead time
  • It needs to account for cycle time interval.
    • This is the time that it takes production to shift back to making a part after making other parts
  • It needs to account for transportation time, SS, and seasonality and promotions
  • It is important because it puts a cap on the amount of WIP in the system and enables you to start CI initiatives to reduce lead times through setup and batch size reduction
Term
Increase flexibility to deal with product line complexity to reduce lead time...
Definition
This requires the ability to change volumes and product mix quickly using flexible machinery, cross-trained employees, and quick changeovers
Term
Implement synchronous flow to reduce lead time...
Definition
  • The basic pull system has no timing associated with operations in the product routing.
    • Whenever a customer needs a part, the pull system responds by replenishing the part previously supplied.
    • This system is asynchronous
  • Adopting a synchronous pull system, through the use of takt time to control the velocity of flow through the production process, will reduce overall lead time
    • This requires knowing and standardizing operation times, which will enable completion of an assembly produced at one workstation to trigger production of an assembly at the next workstation throughout the production process
    • It also assumes that through process improvement, organizations can implement batch sizes that are consistent with the desired rate of flow
  • Note that the trigger can be recognized by MRP application software, which can then release the assembly to the next station
Term
Lean Production Tools
Definition

Value stream mapping

 

Pull system

 

Setup reduction (important to improve velocity and throughput)

 

Total productive maintenance

Term
Total productive maintenance (TPM)
Definition
  • Begins with preventive maintenance
  • Machine operators conduct maintenance, sense of responsibility, employee empowerment
  • Objective- downtime reduction…35% of machine capacity is lost to DT
    • Causes delays in downstream ops
    • Reduces process speed
    • Requires more inv buffers
    • Allows less room for unexpected machine problems
    • Affects quality – problematic machines can produce statistically out-of-control products
Term
Setup reduction (important to improve velocity and throughput)
Definition

Step 1: separate internal and external setup

 

 

    • Internal- when machine is shut down
    • External- when machine is running
    • Convert internal to external
    • Streamline internal setup
    • Eliminate (waste in) adjustments
Term
Value stream mapping
Definition

Graphical representation of the process steps from raw material to finished goods (or delivery of service to a customer)

 

Usually, upper portion contains info flow, middle contains material flow, and lower process data and timeline

 

Best prepared by working backward

 

Questions to address

 

Value added questions

 

Non-value added questions, but needed Non-value added tasks are usually attacked first

Term
Inventory record accuracy
Definition

Inventory record accuracy

 

      • Part description or part number 
      • Quantity
      • Location

 

Important bec… for planning an high levels of customer service

 

Effective and efficient ops

Term
Inventory accuracy
Definition

Inventory record accuracy

 

Verification of inventory accuracy

 

Costs of inaccuracy

 

Accuracy goals

Term
Costs of inaccuracy
Definition
        • Lost sales
        • Excess production
        • Low productivity
        • Excessive expediting
        • High inv levels
        • Shortages
        • Missed schedules
        • Late delivery
        • Excess freight costs
        • High levels of obsolescence
Term
Accuracy goals
Definition
  • 100 percent inv accuracy
  • 100 percent of the parts
  • 100 percent of the time
  • Above is not practical, so establish tolerances
    • (1) Value of item, ABC
    • (2) Critical nature of the item
    • (3) Ability to stop production
    • (4) Lead time
    • (5) Difficulty of precise measurement
Term
Types of inventory accuracy methods
Definition
          • Cycle count
          • Periodic
Term
For ABC classification
Definition
  • A 20 percent of items, 80% value
  • B 30 percent of items, 15% of value
  • C 70 percent of items, 5 percent of value

Uses of ABC

    • (a) Cycle counting
    • (b) Customer service
    • (c) Engineering priorities
    • (d) Replenishment systems
    • (e) Investment decisions
Term
Examples of bins
Definition

(1) Space on a shelf

 

(2) Vat or liquid container

 

(3) Space on a floor

 

(4) Outdoor space in a storage lot

 

(5) Designated segment of a rack

Term
Concentrate on these requirements when setting up your inventory system:
Definition

(1) Sequence bin-location codes so warehouse personnel can gather materials using the shortest possible route

 

(2) Identify the location for bin numbers where multiple storage sites exist

 

(3) Include an aisle number on shelving or racking to facilitate the sequencing of pick lists

 

(4) Design a grid arrangement that point out where cell locations are incorporated in the bin location code

Term
Inventory location systems (more than one type may be used)
Definition
  • 1. Fixed location system
    • Each bin holds a particular item number
  • 2. Random location system
    • Bins are assigned each time a shipment arrives
  • 3. Zone location system
    • Zone is a compromise between the two
Term
Zone is a compromise between the two
Definition
  • Material in the yard can be assigned with random placement
  • Can be used to assign flammability, dimensions, value, risk of pilferage, or whether items are fast-, medium-, or slow-moving
  • Zones can be used for linens, tools, and metals
Term
Automated storage and retrieval systems (AS/RS)
Definition
  • Two basic components
    • (1) Racking
    • (2) Storage and retrieval machine
Term
RFID
Definition
Consists of a chip that transmit signals to warehouse management system (WMS)
Term
Pipeline visibility
Definition
  • RFID, wireless, and Web-enabled and global satellite tracking system

 

  • Tremendously valuable to factories that need pipeline visibility to run on fewer hours of inventory
Term
Product tracking and tracing
Definition
For food and drugs, been an issue for many years…in the case of drugs has led to tightening of regulation reqs with additional labeling and packaging requirements to trace a particular drug lot and SKU with historical locations, time spent at each location, chain of ownership, packaging configurations, and storage-environment conditions
Term
Inventory data planning factors
Definition

(1) Lot size (order quantity)

 

(2) Lead time

 

(3) SS

 

(4) Scrap – material outside of specifications and that is not practical to rework.

 

When a process produces scrap, MRP increases the planned order release amount for the parent item to account for a scrap or yield factor

Term
Inventory status data
Definition
  • (4) On-hand balance – balance of inv currently in stock
  • (5) Allocations – on hand may be reserved for or allocated to specific planned orders that have been released
  • (6) Scheduled receipts – this is an open order; the item may go into inv or straight into production. A scheduled receipt consists of two parts:
    • (a) How much?
    • (b) When the item will arrive?
Term
Data elements that support the material planning process
Definition
  • (a) Item number
  • (b) Item description
  • (c) Stock location(s)
  • (d) On-hand balances at each stock location
  • (e) On-order info by due date
  • (f) Reorder and SS info
  • (g) Financial info
  • (h) Usage
  • (i) Unit of measure
  • (j) ABC classification
  • (k) Source code
  • (l) Lead time
Term
MPS is...
Definition
not to be confused with the production plan, which is an output of the S&OP planning process
Term
Goals of master scheduling
Definition

(a) Balance supply and demand as dictated by the production plan

 

(b) Plan efficient use of company resources

 

(c) Determine end-item priorities (due dates) shown in the MPS

Term
MPS must be carefully maintained; the master scheduler needs accurate data for customer demand and production capacity…must balance...
Definition

(a) Customer service

 

(b) Production efficiency

 

(c) Inventory investment

Term
MPS =
Definition
Master Production Schedule
Term
Sources of MPS Requirements
Definition
  • Represents end items the company plans to produce over a planning horizon
    • numerous sources of demand (forecasts, customer orders)
      • called time-phased gross requirements
Term
MPS Planning Horizon
Definition
  • Def - the amount of time the MPS extends into the future
  • Usually longer than lead time to facilitate the following:
    • Component lot sizing
    • Shop floor and capacity planning
    • Scheduling by suppliers and work centers
  • Note: Longer horizon can help by giving ability to avoid future problems.  On the other hand, longer horizons in a MTS environment mean more forecast uncertainty and other unexpected changes that can lead to invalid plans.
Term

Reconciliation of Differences (RCCP)

 

 

Options to increase capacity include...

Definition
  • schedule OT
  • add shifts and/or extra workers
  • route through alternative work centers
  • subcontract
Term
Engineering data
Definition

a) Bill of Material

 

b) Product structure and part interdependencies

 

c) Lead time

Term
Engineering data...
Definition
in particular the BOM and lead-time data, provide critical inputs to the material planning process at the dependent demand or component level.
Term

Characteristics of the Material Planning Process

Material Planning in Different Production Environments

 

Concepts

Definition

Production environments and their process choices are based on a number of factors such as volume-variety mix and nature of the product, discrete or continuous flow, and capital costs.

 

 

Also, the nature of demand: is it stable and continuous or lumpy (dynamic) and discontinuous?

Term

Characteristics of the Material Planning Process

Project and ETO Environment

 

Characteristics

Definition

a) Demand is lumpy; product volume is low

 

 

b) Projects are often unique, generally large, and of lengthy duration

Term

Characteristics of the Material Planning Process

Process Flow Environment

  

found in...

Definition

capital intensive industries such as chemicals, pharmaceuticals, and food and beverage…

 

materials flow is continuous through a series of process stages

Term

Characteristics of the Material Planning Process

Process Flow Environment

 

Characteristics

Definition

a) Demand is stable and continuous

 

b) Usually MTS (make-to-stock)

 

c) All products have similar routings

 

d) Tend to be commodities, with exceptions in pharmaceuticals

 

e) Plants are designed for a specific throughput and require specialized equipment

Term

Characteristics of the Material Planning Process

Process Flow Environment

 

Scheduling characteristics

Definition
  • a) Production is authorized by production schedules; work orders are not issued

 

  • b) If forecasts are less than full capacity,  then...
    • plants slow down to match demand, or
    • run to full capacity and then shut down temporarily
Term
Material planning consists of the following...
Definition
  • a) In a processor-dominated scheduling approach, a finite schedule for the processor capacity is developed first and materials are planned and scheduled accordingly
  • b) In a materials-dominated scheduling approach, material planning begins with a time-phased material balance record. When finished goods inventory drops below a set minimum, production is scheduled to build to a target or maximum level.
  • c) Long-range contracts with suppliers are common
  • d) Many companies are vertically integrated and may own their supply base and outbound logistics functions
Term

Lean/JIT Environments

 

Works best when...

Definition
  • Demand is stable and continuous, and volume is high
  • Product variety is low, and products are standard and not complex
  • Process is repetitive
  • Machinery and workers in the factory are flexible
Term

Lean/JIT Environments

 

Scheduling is...

Definition
  • Rate of production (takt time) is determined by rate of demand. Compliance with takt time is a productivity measure
  • Productions scheduling employs a technique called heijunka to level production throughout the production process to match the rate of end-item sales
  • Work cell ops start in response to kanban signals rather than work orders
  • Mfg lead times are short
Term

Lean/JIT Environments

  

MRP is generally not used to time-phase component requirements and control work orders.  Instead...

 

 

Definition

material planning and management consist of the following:

  • Frequent updating of forecasts and adjustment of customer demand quantities
  • Suppliers
    • (1) Receive continuous updates of usage requirements
    • (2) Are local
    • (3) Are partners with long-term agreements in place
  • Production pull system that triggers material replenishments as downstream processes requires
Term
Lean
Definition
Overall philosophy of eliminating waste, which greatly simplifies the material planning process by eliminating unnecessary production, motion, and inventory
Term

MRP Environments

 

an MRP system can be...

Definition
  • used in push or pull systems
  • In job shop or ATO environment, demand is "lumpy"
  • Note- In some cases, an ATO may have stable demand

 

The MRP system can be an independent software app and process, or integrated into MRP II or ERP apps

Term

MRP Environments

 

Two types of production environments have lumpy demand:

Definition

a) Low-volume/high variety MRO job shop or batch production environments

 

 

b) Medium-to-high volume/low-to-high variety ATO repetitive flow environments

Term
MRP Model inputs
Definition

a) Planning factors

 

b) Inventory data (status)

 

c) Master production schedule

 

d) BOMs

Term
MRP Model outputs
Definition
  • Planned order releases for purchased items
  • Planned order releases for manufactured items
  • Exception reports and action messages 
    • Expedite or de-expedite released orders 
    • Planned order due for release
    • Cancel order
Term
MRP three principal functions
Definition

Three principal functions

  • It plans and controls the firm’s inventories, establishing what, how much, and when to order
  • It plans and controls orders released to the factory floor and suppliers in order to meet the right due dates, and it keeps due dates valid
  • It provides accurate planned-order loading for use by CRP (capacity requirements planning) and constraint management
Term

Planning Process Parameters

 

MRP Planning Horizon

Definition
  • When BOMs are exploded, the impact of the short planning horizon is felt most at the lowest level.
    • The available lead time will be less than the required lead-time offset.
    • Expediting, which drives up costs, will be necessary
  • Short planning horizons prevent companies from taking advantage of economic lot sizes
Term

Planning Process Parameters

 

Time Buckets

Definition
  • There may be a mix of different lengths to allow for both short- and long-term planning
    • Daily for the first few weeks
    • Weekly for the next few months
    • Monthly for the final months of the planning horizon
Term

Planning Process Parameters

  

In regeneration MRP, the MRP is...

Definition
regenerated by re-exploding the MPS down through all BOM levels
Term

Planning Process Parameters

  

In net change MRP, the system calculates...

Definition
changes on a selective basis for the parts that are affected by changes in quantity or time requirements, scheduled receipt dates, or BOMS
Term

Planning Process Parameters

 

More frequent planning also leads to system nervousness

Definition

This occurs when requirements change rapidly and by varying amounts, causing the material plan to change back and forth

 

This can be disruptive to planners, suppliers, and the shop floor, as small changes in higher-level MRP planning cause timing and quantity changes at the lower level

Term

Planning Process Parameters

  

MRP nervousness can also be the result of factors other than the frequency of planning. These include...

Definition
  • Changes in order quantities in the MPS
  • Early release of planned orders
  • Unplanned demand for spare parts
  • Changes in MRP planning factors: safety stock, lead time, and lot-size policy
  • Unanticipated changes to the BOM or on-hand balances
Term

Planning Process Parameters

 

Suggested measures for an MRP system

Definition
  • Mfg orders released on time
  • Data accuracy: inventory, BOMs, routings and forecast
  • Purchase orders released on time
  • DT due to shortages 
  • Excess inventory
  • Number of changes to POs
  • Orders released to mfg without material shortages
  • Due dates of orders met
  • Action messages trends
Term

Planning Process Parameters

 

Education and Training for MRP

Definition

MRP education can produce more than a four-to-one return on investment (ROI)

 

Education gives the knowledge, training gives the tools needed to perform their tasks

Term
MRP Objectives
Definition

a) Create a time-phased material requirements plan, based on the master production schedule’s (MPS) quantities and due dates for end items

 

b) To maintain and adjust the priority plan to account for changes in customer orders and forecasts, material shortages, and production problems

Term
MRP Functions
Definition
  • Directly linked to other mfg planning and control processes: 
    • CRP: The MRP is valid only if sufficient production capacity is available when needed.
      • The check against capacity availability is called capacity requirements planning 
    • PAC: MRP is the input to PAC.
      • It plans the release and receipt dates for orders, but it is the responsibility of purchasing and PAC to implement and control the orders
Term
MRP Inputs
Definition

Planning factors

 

 Inv or stock status data

 

BOM

 

MPS

Term

MRP Summary of inputs

  

Planning factors

Definition

a) Lot size

 

b) Lead time

 

c) SS

 

d) Scrap and yield

Term

MRP Summary of inputs

 

Inv or stock status data

Definition

a) On-hand balance

 

b) Allocations

 

c) Scheduled receipts

Term

MRP Summary of inputs

 

BOM & MPS

Definition

BOMs

a) Which components go into other components

 

b) The number of units of a component that go into a parent item

 

c) The sequence in which to plan the material requirements for an end item’s components

 

MPS

Term

The MRP Grid

 

Assigning Codes

Definition

1. End-item parents are level 0

 

2. Items on level down form the end-item parent are assigned a 1

 

3. Items at the next level are assigned a 2, and so on

Term

The MRP Grid

 

Significance of Low-Level Codes

Definition

1. Critical to planners and MRP software

 

2. Must be able to determine its net requirements for all of its parents in the bill(s)

Term

MRP Calculation of Gross and Net Requirements

 

Gross and net requirements and planned orders

Definition

1. Starts at the end-item level of the product structure, or level 0, and explodes down to the lowest level

 

2. Calculates gross and net requirements for end items and their components

 

3. Based on the net requirements for each item, creates planned order receipts and releases for components

Term

MRP Calculation of Gross and Net Requirements

 Sources of gross requirements

 

Gross requirements from the MPS and Service Parts Demand

Definition
  • MPS is where most independent demand comes from, additional independent demand may come from service parts
  • Gross requirements are the quantities that must be issued to support a parent item’s planned order release

 

  •  Gross reqs from service parts demand
      • Service part can be independent and dependent item
Term

Maintaining the Material Plan

 

Maintain order priorities

Definition

Material plans need to be updated

 

 

Maintain valid priorities

Term

Maintaining the Material Plan

  

Material plans need to be updated in response to the following:

Definition
  • Update of the master production schedule (MPS) for new orders
  • Receipt of parts into inv and completion of production
  • Changes to customer order due dates and quantitites
  • Changes to scheduled receipts for purchase and manufacturing orders, such as due date and quantity changes
  • Inv balance corrections
  • Engineering changes
Term

Maintaining the Material Plan

 

Maintain valid priorities

Definition
  • MRP is meant to be dynamic
  • MRP software generates exception reports that suggest actions for planner
  • Release planned order
  • Expedite order
  • Delay an order or scheduled receipt
  • Cancel a planned order or scheduled receipt
  • The changes made by planners will not affect gross requirements for lower level compoonents automatically
  • In net change MRP, the system explodes and nets requirements only for the parts or items affected by the change
  • In regeneration MRP, the following occurs:
    • All current planned orders are removed
    • The MPS is fully exploded down through all bills of material to establish valid priorities
Term
Maintaining the Material Plan
Definition

Maintain order priorities

 

Pegging

 

What-if analysis and simulation

 

Revision of planning parameters

Term

Maintaining the Material Plan

Pegging

 

unexpected events

Definition
  • Unexpected events can cause components of an end item to arrive late.
  • To assess and address the impact of such events, planners must be able to trace the gross requirements for an affected item to its immediate parent and upward to its parent in the MPS
  • The planner can then use bottom-up planning to evaluate and implement alternative solutions such as
    • Compressing lead time
    • Cutting order quantity
    • Substituting material
    • Changing the MPS
Term

Maintaining the Material Plan

 

Pegging single level...

Definition

Allows the MRP user to trace the gross requirement for a component to its parent one level up

 

 

Resolving imbalances at low levels of the product structure eliminates having to modify the MPS

Term

Maintaining the Material Plan

 

 Full Pegging

Definition

 

Planner traces demand for a component to the level 0 or end-item source

Term

Maintaining the Material Plan

 

Pegging comparison to Where-used list

Definition
  • Another MRP implosion process produces the where-used list
  • Pegging reports identify parent items that currently have gross requirements for a given component. In contrast, where-used lists provide information on every parent item that calls for a given component.
  • Design engineers use where-used lists to determine which and how parent items will be affected by a component change
Term

Maintaining the Material Plan

 

Firm planned orders
Definition
  • The planner might need to create a firm planned order (FPO) to prevent MRP logic from changing quantities and/or times.
  • MRP software cannot alter the due date, release date, or quantity of an order that has a firm designation
Term

Maintaining the Material Plan

 

What-if analysis and simulation

Definition
  • Planners can use what-if analysis and simulation to consider alternative material plan scenarios such as...
    • Purchasing lead times
    • Mfg lead times such as setup, run, and queue Lot sizes
    • Safety stock and safety lead time
    • Capacity constraints
    • Demand profiles
Term

Maintaining the Material Plan

What-if analysis and simulation

 

At least three advantages to using simulation to perform what-if analysis

Definition

 

  • Once a desired result is achieved, it can be copied over to the live system and become the actual material schedule
  • Planners can evaluate various alternatives
  • Planners can test process improvements and manage risks
Term

Maintaining the Material Plan

 

Revision of planning parameters

Definition

Lead time

 

Lot size

 

Safety stock and safety lead time

 

Scrap factor

 

Kanban quantity and cycle time

 

Closing the loop

Term

Maintaining the Material Plan

Revision of planning parameters

 

Planning parameters play a key role in material planning

Definition

Changes in supply and demand conditions

 

Improvements in business planning processes and business strategy

 

Shorter product life cycles

 

Ongoing process improvements

 

Other factors such as a change in shrinkage Lead time

Term

Maintaining the Material Plan

Revision of planning parameters

Lead time

 

Reasons...

Definition
 
  • Reduce WIP and on-hand inventories
  • Shorten planning horizons and lessen dependence on forecasts
  • Other factors conducive to lead-time reduction include the following:
    • Reduction in production batch size, which shortens wait and queue time
    • Reduction in lead times by suppliers
Term

Maintaining the Material Plan

Revision of planning parameters

 

Key component(s) of lead time

Definition

Queue- in general, is the longest

 

Set-up

 

Run

 

Wait

 

Move

Term

Maintaining the Material Plan

Revision of planning parameters

 

Notable examples of lead time reduction

Definition
  • Setup is the time between the production of the last good piece in one run and of the first good piece in the next run
  • A best practice is to perform some setup activities for an operation while machines are still running during the preceding operation.
  • This practice is called external setup, as opposed to internal setup, which occurs while a process or a machine is not running
Term

Maintaining the Material Plan

 Revision of planning parameters

 

Lot size

Definition
  • The quantity of an item that is ordered from the factory or a supplier
  • Users choose lot sizes based on economies of scale
  • Purchasing may favor quantity discounts and delivery efficiencies, but it costs more to store larger quantities
  • Lot sizing is the trade-off between the costs of ordering and carrying
  • Should be frequently reviewed
Term

Maintaining the Material Plan

Revision of planning parameters

 

Safety stock and safety lead time

Definition
  • SS is extra inv 
  • Safety lead time, another inv buffer in MRP, involves establishing a planned order receipt date that is earlier than when an item is really needed and a planned order release date that is offset by the normal lead time

 

  • Safety lead time is most often used as a buffer against uncertainty in the timing of supply
Term

Maintaining the Material Plan

 Revision of planning parameters

 

Setting appropriate safety stock levels is important for planning inv levels in MRP because...

Definition
creates a buffer against demand fluctuations, and uncertainty of supply caused by scrap rate and supplier reliability
Term

Maintaining the Material Plan

Revision of planning parameters

 

Scrap factor

Definition

Scrap factor can be applied to the planned order receipt and release, or can be accounted for in the SS

 

Planned order release = planned order receipt/(1-scrap factor)

Term

Maintaining the Material Plan

Revision of planning parameters

 

Kanban quantity and cycle time...

Definition
Are parameters related to material planning in a lean/JIT environment
Term

Maintaining the Material Plan

Revision of planning parameters

 

Kanban quantity

Definition
  • Lot size must support the takt time of production specified for the run
  • Takt time is determined by the available production time divided by customer order quantity and is measured in unit of output per unit of time, e.g., unit per minute
  • Changes in customer demand and in available production time can affect takt time and kanban quantities in a pull-based production process
Term

Maintaining the Material Plan

Revision of planning parameters

 

Cycle time

Definition
  • Time between the completion of two discrete units of production
  • In lean/JIT, cycle time must support takt time
  • If cycle time is longer than the target takt time, buffer inv are used until process improvements are able to shorten cycle time
  • In a lean/JIT environment in which planning is done by MRP, reducing cycle time leads to a reduction in MRP lead times as well
Term

Maintaining the Material Plan

 Closing the Loop

 

Role of MRP- To be efficient and effective, MRP as a process must

Definition
  • Maintain valid planning parameters such as lead times, SS, lot sizing, and others
  • Reschedule open orders in a timely manner
  • Process transactions on time
  • Meet the overall strategic plan of the organization by ensuring that material availability matches demand quantities, timing, and priorities
  • Maintain key relationships with a number of other mfg planning and control processes and functions
Term

Maintaining the Material Plan

Closing the Loop

 

MRP Relationship to master scheduling

Definition
  • Changes to the master schedule have a major effect on MRP.
    • The MPS should reflect changes initiated by customers, MRP, or capacity requirements planning (CRP)
  • Conversely, the master scheduler needs feedback on any imbalances in the material plan coming from the MPS
  • If demand forecasts or customer orders in the MPS are inaccurate, the material plan will be unrealistic.
    • Customer orders will go unfulfilled, and unused in will accumulate
Term

Maintaining the Material Plan

Closing the Loop

 

MRP Relationship to capacity planning

Definition
  • When material is planned first, you can determine if you have enough capacity
  • MRP feeds planned orders directly into the capacity planning system.
  • Capacity planning validates the material plan, which will not work if capacity to execute the plan is not adequate
  • When capacity imbalances necessitate revising the MPS, you must execute both MRP and CRP to see if the changes produced the desired result
Term

Maintaining the Material Plan

Closing the Loop

 

MRP Relationship to engineering

Definition
  • Requires accurate BOMs
  • ECRs lead to product revised structures that need to be accounted for in the mat scheduling of planned order receipts and releases
  • Ops and Mats managers need to coordinate product revisions with engineering
  • Planners need to work to deplete old components and raw materials
  • Government mandates and guidelines might cause material obsolescence
Term

Maintaining the Material Plan

Closing the Loop

 

MRP Relationship to inv management

Definition
  • Needs accurate inv records, otherwise the plan will be infeasible
  • Provides inv mgt with the material plans, the foundation of the inv
  • Cycle counting may change item on-hand balance
  • Planning factors and inv status on the item master file need to be accurate
Term

Maintaining the Material Plan

Closing the Loop

 

MRP Relationship to purchasing and production

Definition
  • Produces planned orders for purchasing and production
  • In return, MRP needs accurate and timely notices of any changes to scheduled receipts
  • Feedback is needed:
    • Supplier deliveries may be late; machine problems could delay production
    • MRP, used effectively, ensures that purchased materials and parts will be available in the right amount and at the right time
Term

Maintaining the Material Plan

Closing the Loop

 

MRP Relationship to marketing and sales

Definition
  • MRP needs to be consistent with corporate goals
  • The strategic plan incorporates the plans of marketing and finance, as well as production
  • At an operational level, planners need to work with marketing and ops to adjust the material plan as needed, and customers must be informed of changes that affect order status of deliveries
Term

MRP Integration of lean/JIT and ERP/MRP

 

Pull versus push systems

Definition
  • In lean/JIT system, production is triggered by a pull created by customer demand and demand for materials from downstream workstations
    • Much less WIP
  • In contrast, in an MRP system environment, mats are pushed to and through work centers on the shop floor as a result of demand from forecasts, actual orders for end items, and derived demand for components
    • Tend to build up inv on factory floor
  • Lean/JIT and MRP both have complementary strengths
Term

MRP Integration of lean/JIT and ERP/MRP

 

In lean/JIT system, production is triggered...

Definition

by a pull created by customer demand and demand for materials from downstream workstations 

 

Much less WIP

Term

MRP Integration of lean/JIT and ERP/MRP

 

In an MRP system environment...

Definition

mats are pushed to and through work centers on the shop floor as a result of demand from forecasts, actual orders for end items, and derived demand for components

 

Tend to build up inv on factory floor

Term

MRP Integration of lean/JIT and ERP/MRP

 

Advantages and disadvantages of lean/JIT

Definition
  • Great contribution is ability to reduce lead time, improve quality, and minimize inv…smooth production flow
  • Weakness…works best when products are not complex and demand is stable…works best if the coefficient of demand variation does not exceed 30 percent
  • More variety of products at smaller quantities means that the variation in demand by SKU must advance relentlessly
  • The idea of a replenishment pull system falls apart when you use a part only every three months
Term

Integration of lean/JIT and ERP/MRP

 

Repurposing ERP

Definition

ERP can explode and determine net requirements

 

ERP systems have repurposed MRP functionality to respond to pull signals from the shop floor

Term

MRP Integration of lean/JIT and ERP/MRP

 

ERP Additional attributes

Definition
  • Order point logic that responds to downstream demand signals to release mat
  • Lot size calculator that determines kanban quantities based on processing variable such as scrap and setup and run time per unit
  • Shop floor data collection based on bar coding of mat into and out of work stations to determine WIP, and electronic reporting of the “up” status of workstations and demand for materials to the ERP system
  • Portals that enable suppliers to upload planning parameter data, such as lead time, scrap, and production status data
Term
Project Management
Definition
Definition – the use of skills and knowledge in coordinating the organizing, planning, scheduling, directing, controlling, monitoring, and evaluation of prescribed activities to ensure that the stated objectives of a project, manufactured good, or service are achieved
Term
What is a project?
Definition
  • A temporary endeavor undertaken to create a unique product or service
  • Every project has a definite beginning and end
  • Designed to accomplish targeted results using predetermined methods and techniques
  • Phasesplanning, organizing, implementing, controlling, and closeout
  • Has clearly defined objectives and scope, and usually a budget
Term
Project planning is...
Definition
Key to project success
Term

Project planning

 

Once approved to begin the project, the first step is to create a project plan to define...

Definition

Goals

 

Responsibilities of the team

 

Timing

 

Resources

 

Budget

Term

Project planning

 

Key elements

Definition

Statement of work

 

Work breakdown structure (WBS)

 

Project schedule

 

Responsibility matrix

 

Resource requirements

 

Budget

Term

Project Planning

 

Work breakdown structure (WBS)

Definition
  • Primary planning tool for organizing work
  • Defines the work that needs to be done in a hierarchical format
  • Structuring the work into major components and subcomponents
  • Verifying conformance with all objectives
  • Implementing a system of project responsibility commitments
  • Developing a system of reporting and summarization
  • Aids in sequencing activities and estimating resources
Term

Project Planning

 

Project schedule conversion

Definition
Conversion of a project plan into an operating timetable
Term

Project Planning

 

Common scheduling methods

Definition

Gantt chart

 

Critical path method (CPM)

 

Program evaluation and review technique (PERT)

Term

Project schedule

 

note

Definition
PERT and CPM have the ability to determine the critical path, identify noncritical activities, and visualize the sequential process required to complete the project
Term

Project Planning

 

Gantt chart

Definition

Form of a bar chart Horizontal axis is the time scale

 

 

Drawback – does not explicitly show the relationships between activities

 

 

Simple, easy, useful for reporting

Term

Project Planning

 

Critical path method (CPM)

Definition
  • A network planning technique for the analysis of a project’s completion time used for planning and controlling the activities in a project.
  • By showing each of these activities and their associated times, the critical path, which identifies those elements that actually constrain the total time for the project, can be determined
  • Useful for prioritizing activities
Term

Project Planning

 

Program evaluation and review technique (PERT)

Definition
  • Based on probabilistic time estimates
  • Extension of CPM
  • Can locate and calculate available slack time, and re-estimate completion date
  • Many government organizations use this for complex projects
Term

Project Planning

 

Responsibility matrix

Definition
  • A tool to ensure that each component of work in a project is assigned to a responsible person 
  • Can be used to build team commitment, and hold members accountable
  • Ties work to people, and shows level
Term

Project Planning

 

Resource requirements

Definition

Resource loading

 

Resource leveling

 

Constrained resource scheduling

 

Critical chain method

Term

Resource requirements

Constrained resource scheduling

 

Heuristic

Definition
  • Heuristic method – Employs general rules that have worked well in similar situations...past experience
  • Most use PERT/CPM schedule and analyze resource usage.
  • When resource use is exceeded, the project manager allocates according to common priority rules.
  • Optimization method – Optimization seeks the best solution, typically through mathematical programming and enumeration.  This method is best used for large, complex projects.
Term

Resource requirements

 

Critical chain method

Definition
  • A network planning technique for the analysis of a project’s completion time, used for planning and controlling project activities.
  • The critical chain, which determines project duration, is based on technological and resource constraints
  • CPM and PERT methods of project scheduling assume that the required resources will be available when needed.
  • A project is composed of critical and non-critical chains that feed into it.
  • With the critical chain method, delays can be reduced or eliminated by scheduling project tasks based on resource availability
Term

Project Planning

 

The budgeting relationship is based on the following points:

Definition
  • With very little time, the budget may be based on a wild guess
  • If more time or experience is available, a preliminary budget can be developed
  • The most detailed project budget can be developed if time and extensive financial info are available and experience in developing budgets is high
  • The budget involves two types of cost estimates:
    • Preliminary cost estimates – used to support decisions on the viability of a project
    • Final (detailed) cost estimates – used to support project planning and implementation
Term

Project Planning

 

Key cost components of the budget

Definition
  • Labor (wages, benefits, training, overhead)
  • Materials (freight, taxes, storage and handling)
  • Equipment (operating costs, method of acquisition: buy, rent, lease)
  • Vendor and/or consultant costs
Term

Project Planning

 

When the project budget has been established...

Definition
and the project plan is complete, the plan can be approved and the project implementation phase can begin
Term
Project implementation
Definition

Forming the project team

 

Scheduling work

 

Managing team relationships

 

Evolution and team development

Term

Project implementation

 Factors to consider when forming teams

 

Goals

Definition

 

  • Stakeholders to be included
  • Technical work required
  • Expertise required to direct and perform the required work
  • Availability of project personnel
Term

Project implementation

 

Factors to consider when forming teams

Definition
Need commitment, flexibility, technical expertise, willingness to work within the schedule and as part of a team
Term

Project implementation

 

Managing team relationships

Definition
  • Cooperation between team members, PMs, and other personnel is paramount
  • Conflicts are unavoidable, but not insurmountable
  • Effective communication and leadership skills are essential
Term

Project implementation

 Evolution and team development

 

New groups go through defined stages

Definition
  1. Forming stage – team members start to build relationships
  2. Storming stage – conflict is natural and inevitable
  3. Norming stage – acceptable unwritten rules and codes of conduct and behavior are developed and shared
  4. Performing stage – the working team is ready to perform
  5. Reforming stage – the team celebrates and disassembles
Term

Project implementation

Final activity

 

Maintaining the project schedule and budget

Definition

The final activity that takes place during the implementation phase is maintaining the project schedule and budget

 

Key requirement is to get status reports that are truthful and timely enough that future problems can be identified and prevented

Term

Project implementation

 

Tracking progress

Definition

Should be a periodic reporting system

 

Should summarize current period and entire project PM’s responsibility

Term

Project implementation

 

Detecting variances

Definition

Variance reports provide a current status (snap-shot)

 

 

Shows favorable or unfavorable variances

Term

Project

 

The closeout phase

Definition
      • Major tasks
      • Post implementation audit
      • Final project report
      • The closeout meeting
Term

The closeout phase

 

The closeout meeting

Definition
  • Should include the stakeholders
  • Typical agenda
  • Review project statement of work
  • Review actual deliverables and show how the project met its measurable success indicators
  • Summarize what was done well
  • Identify areas for improvement
  • Document recommendations or “lessons learned” to aid future projects
  • Determine if any further tasks need to be completed
Term

The closeout phase

 

Final project report

Definition

lessons learned = Final report:

 

  • Overall success and performance of the project
  • Organization and administration of the project
  • Techniques used to accomplish project results
  • Assessment of project strengths and weaknesses
  • Recommendations from PM and team for continuation or extinction of project
Term

The closeout phase

 

Post implementation audit

Definition
  • Includes debriefing and preparing data for the final report
  • Consider using the statement of work as a checklist to measure project success
    • Purpose
    • Deliverables
    • Measurable success indicators
Term

The closeout phase

 

Major tasks

Definition
      • Documenting the project
      • Conducting a post-implementation audit
      • Issuing a final report
      • Closing operations
      • Obtaining client approval
Term

Detailed Capacity Planning is...

 

 

Definition

It is the most detailed level in the capacity planning process

 

It determines capacity requirements when material is planned first

 

It determines resource utilization when capacity is planned first

 

It prepares the operating plan for execution

Term

Detailed Capacity Planning

 

Major influences

Definition

Flexibility of capacity and scheduling

 

Planning material or capacity first

 

Mfg environment

 

Capacity-related terminology and concepts

Term

Detailed Capacity Planning

 

Capacity needs to be flexible for two reasons:

Definition

To accommodate time-phased load requirements imposed on work centers

 

 

To ensure due dates can be met

Term

Detailed Capacity Planning

 Flexibility of capacity but not scheduling

 

Note

Definition
This scenario applies to MTO production in an intermittent (job shop) environment, where the preferred detailed capacity planning method would be CRP
Term

Detailed Capacity Planning

Flexibility in scheduling but not capacity

 

Mfg process is...

Definition

 

  • Capital intensive
  • Capacity is expensive and inflexible
  • Capacity is planned first, as in processor-dominated scheduling
  • Production will generally precede demand for the product
Term

Detailed Capacity Planning

Flexibility in scheduling but not capacity

 

Special note

Definition
This scenario applies to process flow mfg where process flow scheduling would be the capacity planning approach. It might also apply to high-volume repetitive production
Term

Detailed Capacity Planning

 Flexibility in scheduling but not capacity

 

Due dates...

Definition

Due dates are set to meet internally established priorities based on the following:

  • Forecasts of customer demand
  • Decisions on how much inv to carry to meet customer demand
Term

Detailed Capacity Planning

 Planning material or capacity first

 

Relationship between capacity and priority planning

Definition

The hierarchy within priority planning and capacity planning is an essential element of the MPS

 

Note – planning material first is not always the most logical option

Term

Detailed Capacity Planning

Types of Mfg environments and processes

 

Evaluated in diff ways

Definition
Material and capacity planning are needed, however, in different environments, the need for material and capacity is evaluated in different ways
Term

Detailed Capacity Planning

Types of Mfg environments and processes

  

Project mfg

Definition

Large unique items (plane, ship)

 

Process is highly flexible

 

Routings have networks of activities instead of simple ops sequences

 

Activities on the critical path are much less flexible

Term

Detailed Capacity Planning

Types of Mfg environments and processes

 

Intermittent (job shop)

Definition
  • Must provide a basis for deploying workers, managing queues, and producing dispatch lists at the various work centers
  • Bottleneck work centers must be identified and managed
  • Detailed capacity planning, beginning with infinite loading, is the most applicable technique, CRP
Term

Detailed Capacity Planning

Types of Mfg environments and processes

 

Batch production

Definition

 

  • The same items are ordered repeatedly
  • Typically takes days to weeks to produce an order
  • Detailed capacity planning in batch mfg is very similar to CRP used in job shops
Term

Detailed Capacity Planning

 Types of Mfg environments and processes

Repetitive mfg

 

 Assembly Line

Definition
Mass production and mass customization are different forms within this environment
Term

Detailed Capacity Planning

Types of Mfg environments and processes

Repetitive mfg

 

Mass Production

Definition

 

  • Often compatible with lean/JIT
  • Production is planned and controlled by rates; no need for authorizing work orders
  • Fixed routing and level production schedules, a detailed capacity requirements analysis is not required in a repetitive environment
  • Capacity planning must identify constraining resources (personnel, eq. or tooling, feeder lines) according to the required product volume and mix
Term

Detailed Capacity Planning

 Types of Mfg environments and processes

Repetitive mfg

 

Mass Customization

Definition
  • Requires an individual order for each item produced
  • When the process involves a long lead time because of high work content per unit, capacity management techniques similar to those used in project mfg may be employed
Term

Detailed Capacity Planning

Types of Mfg environments and processes

 

Continuous production

Definition
  • Form of line production where the material flow is constant
  • Capital intensive; commodities
  • Cost competitiveness is very important
  • Includes process manufacturing
  • Inflexibility of capacity…unsuitable for lean/JIT
  • Permits localized use of lean/JIT, MRP/CRP, and other scheduling techniques
Term

Detailed Capacity Planning

 Types of Mfg environments and processes

 

Remanufacturing  can be...

Definition
  • Can be done in different types of layouts, but usually job-shop
  • The receipt of returned product initiates the remanufacturing process
  • MRP and CRP are commonly used in planning materials and equipment usage for remanufacturing or repair.
  • The latter must include disassembly, purchase, and parts restoration and fabrication time in addition to parts assembly lead time
  • Repair, disassembly, and restoration times vary substantially
Term

Detailed Capacity Planning

Types of Mfg environments and processes

 

Remanufacturing...other factors

Definition

An important planning factor in remanufacturing is the occurrence factor, sometimes called the repair factor, which determines how many times a part or component may require refurbishing.

 

This factor assists in determining the capacity required to process the repairs.

 

Resource planning or RCCP can be used to provide a workable estimate of resource requirements

Term

Detailed Capacity Planning

Capacity-related terminology and concepts

 

Capacity

Definition

1) The capability of a system to perform its expected

function

 

2) The capability of a worker, machine, work center, plant, or organization to produce output per time period

Term

Detailed Capacity Planning

 Capacity-related terminology and concepts

 

Load

Definition
The amount of planned work scheduled for and actual work released to a facility, work center, or operation for a specific span of time
Term

Detailed Capacity Planning

Capacity-related terminology and concepts

 

Capacity planning process... 

Definition
The process of determining the amount of capacity required to produce in the future
Term

Detailed Capacity Planning

 Capacity-related terminology and concepts

 

Capacity management def

Definition
The function of establishing, measuring, monitoring, and adjusting limits or levels of capacity in order to execute all manufacturing schedules
Term

Detailed Capacity Planning

 Capacity planning

 

 Issues

Definition
  • What capacity must be available to execute the master plan?
  • Where and when must we organize special shifts, OT, reduced hours, or part-time work?
  • What jobs must be given or taken from subcontractors, due to overload or under-load?
  • When and where can adjustments be made to capacity or orders?

For example, what shifts can be transferred from on shop, production line, office group, or team to another? Can lead times and the number of orders in process be reduced?

Term

Detailed Capacity Planning

Capacity planning

 

Objectives

Definition
  • High service level, short delivery times, high delivery reliability rate, and at the same time, adaptation to customer requests
  • Low working capital; minimal WIP, control of waiting times
  • Efficient use of available capacity through good capacity utilization at a constant level; prediction bottlenecks
  • Flexibility and adaptability of capacity to changing conditions
  • Minimal fixed costs in production administration and in production itself
Term

Detailed Capacity Planning

 Balance between capacity and load

 

Concept

Definition
The fundamental concept of balance between capacity and load underlies all capacity planning
Term

Detailed Capacity Planning

 Balance between capacity and load

 

Effective capacity planning...

Definition
Effective capacity planning (including the processes of loading, scheduling, and capacity management) ideally results in balance between load and capacity
Term

Detailed Capacity Planning

 Balance between capacity and load

 

Common practice...

Definition

Common practice in detailed capacity planning is to work with periods of one week

 

Capacity must be used when it is available

 

Capacity and load and availability and due dates must be planned simultaneously (integrated)

Term

Detailed Capacity Planning

 Balance between capacity and load

 

Good capacity mgt is...

Definition
  • not directly visible to the customer.

 

However, the customer will recognize a company that consistently achieves its goals and performs to its charter.

 

Capacity management is highly involved with processes internal to the company

Term

Detailed Capacity Planning

 

Capacity requirements planning (CRP)

Definition

DCP is the most detailed level of planning in capacity planning

 

It must deal with all work centers, probably in time buckets of one week or less, with a horizon that is relatively short – rarely more than 90 days

 

 This process prepares the detailed operating plan for execution by production activity control

Term

Detailed Capacity Planning

 Capacity requirements planning

 

Minor activities that are involved

Definition

Determine capacity requirements

 

Simulate the scheduling of production as necessary, based on priority plan due dates and quantities

 

Create the load-capacity profile

 

Identify differences

 

Resolve differences

 

Prepare the operating plan for execution

Term

Info Used in DCP

Capacity-related data

 

Work center data defined

Definition
A specific production area, consisting of one or more people and/or machines with similar capabilities that can be considered as one unit for purposes of capacity requirements planning and detailed scheduling
Term

Info Used in DCP

 Capacity-related data

Work center data

 

In job shops...

Definition
Work centers may be considered separate departments
Term

Info Used in DCP

Capacity-related data

 

Work center data includes...

Definition
  • Number of workdays per period, or reference to a shop calendar
  • Number of shifts scheduled and hours per shift, or reference to a shift calendar
  • Number of machines and/or operators and/or workstations, and which of these is the basis for measuring capacity
  • Utilization and efficiency factors
  • Standard queue and wait times (discussed under lead time), or reference to a scheduling rules table
Term

Info Used in DCP

Capacity-related data

Work center data

 

Calendar

Definition

Shop calendar Shows actual number of working days available

 

Each company decides what days in the shop calendar are working days; non-work/circles days are not included in the numbering sequence

 

The shop calendar has some advantages over the Gregorian calendar

 

The aim is to define the time available, per day or per shift, of productive resources.

Term

Info Used in DCP

Capacity-related data

 

Work center data definition 

Definition

Dissimilar machines grouped together into a production unit to produce a family of parts having similar routings

 

  • Usually in lean/JIT
  • Set up in a U layout; facilitates cross-training, re-use, transfer of info
Term

Info Used in DCP

Capacity-related data

 Work center data

 

Mfg order def

Definition

A document, group of documents, or schedule conveying authority for the manufacture of specified parts of products in specified quantities

 

synonym: production order, work order, shop order, job order

Term

Info Used in DCP

Capacity-related data

Work center data

 

Definition

Definition

A job or task, consisting of one or more work elements, usually done essentially in one location

 

An operation equates to a single step in the routing for a product or part

Term

Info Used in DCP

 Capacity-related data

 

Work center data

Definition

 

 

1) Lead time – in a logistics context, the time between recognition of the need for an order and the receipt of goods; synonym: total lead time

 

2) Manufacturing lead time – the total time required to manufacture an item, exclusive of lower level purchasing lead time

Term

Info Used in DCP

Capacity-related data

 

Lead time

Definition

Time is required for any supply-side order, whether manufactured, purchased, or sourced from another site in the company

 

A standard lead time is used for planning, though actual lead times may vary

Term

Info Used in DCP

Capacity-related data

Manufacturing lead time

 

Characteristics

Definition
  • For MTO, it is the time between release of an order to the production process and shipment to the final customer
  • For MTS products, it is the time between release of an order to the production process and receipt into inventory

 

  • In both instances, mfg lead time includes time to prepare the order and time required for the five elements of manufacturing lead time
  • Mfg lead time assumes that all components are available when needed
  • Mfg lead time can be shorter than total lead time
Term

Info Used in DCP

Capacity-related data

 

In ETO and MRO production...

 

Definition

In ETO production, total lead time includes design and delivery time in addition to mfg lead time

 

In MRO production, the transportation time from the plant to the customer is included in total lead time, but not included in mfg lead time

Term

Info Used in DCP

 Capacity-related data

Manufacturing lead time

Elements

 

All

Definition

Queue time (usually the longest)

Setup time

Run time

Wait time

Move time

Order preparation lead time

Term

Info Used in DCP

 Capacity-related data

Manufacturing lead time

Elements

 

Queue time

Definition
The amount of time a job waits at a work center before setup of work is performed on the job
Term

Info Used in DCP

Capacity-related data

Manufacturing lead time

Elements

  

Setup time

Definition
The time required for a specific machine, resource, work center, process, or line to convert from the production of the last good piece of item A to the first good piece of item B
Term

Info Used in DCP

 Capacity-related data

Manufacturing lead time

Elements

 

 Run time

Definition

Time required to process a piece or lot at a specific operation.

 

Run time does not include setup time

Term

Info Used in DCP

Capacity-related data

Manufacturing lead time

Elements

 

Wait time

Definition
Time a job remains at a work center after an operation is completed until it is moved to the next operation
Term

Info Used in DCP

Capacity-related data

Manufacturing lead time

Elements

 

Move time

Definition
Time that a job spends in transit from one operation to another in the plant
Term

Info Used in DCP

Capacity-related data

Manufacturing lead time

Elements

 

Order prep lead time

Definition
Time needed to analyze requirements and open order status and to create the paperwork necessary to release a purchase order of a production order
Term

Info Used in DCP

Capacity-related data

Mfg Lead Time

 

Setup time

Definition
  • Also referred to as changeover
  • Usually specified on the routing and may include
    • Physically preparing equipment
    • Assembling a station for work on a new mfg order
    • Tear-down time from the previous operation
  • Internal setup – setup procedures performed while the machine or process is not running.

 

(note – external setup, or time incurred in setup procedures while machines are still running, is not included in setup time)

Term

Info Used in DCP

Capacity-related data

Operation vs. interoperation time

 

Compare

Definition
  • Operation time (setup and run) creates load
  • Op time in each work center
  • Setup time includes internal setup time…does not include external setup time
  • Run and setup times reflect standard time or actual time needed at each work center
Term

Info Used in DCP

 Capacity-related data

 

Operation vs. interoperation time

Definition

Interoperation time (queue, wait, and move) does not affect load

 

Mfg lead time elements do not contribute directly to load

 

Interoperation times can be relatively large in the job shop and batch mfg environments

 

It is important to note that interoperation times in a job shop are elastic and can be influenced by a variety of techniques

Term

Info Used in DCP

 Capacity-related data

 

Operation vs. interoperation time

 

Summary

Definition

Mfg lead time comprises five elements

 

Two of these elements are called ops time which impacts capacity planning because it helps determine the load on specific resources

 

Interoperation time does not affect the magnitude of load, but determines when load from setup and run will be created at specific resource

Term

Info Used in DCP

 

Capacity-related data

 

The ability of capacity to accommodate load is affected by two major factors…

Definition

Utilization – measure of how intensively a resource is being used relative to its available time

 

Efficiency – is a measure of how closely the actual hours worked compare to a predetermined standard for hours worked to produce a given level of output

Term

Info Used in DCP

 

Capacity-related data

 

Utilization is important for the following tasks:

Definition
  • Managing queues and lead times in the job shop or batch mfg environment
  • Monitoring the performance of the plant in capital-intensive industries
  • Making key business decisions, such as make or buy
  • Analyzing the historical performance of a productive resource

 

  • Components of non-utilization: scheduled nonproductive activities (rework), normal working patterns (scheduled breaks), tactical underutilization (allowing for unplanned DT)
Term

Info Used in DCP

 Capacity-related data

 

Determining available capacity

Definition

Available time – take into account shift structure and extra shifts, regular OT, weekends and public holidays, and shutdowns, e.g.,

 

AT (hrs/wk) = 3 machines + 2 shifts + 8hrs + 5days

 

Rated capacity = available time * actual hrs worked * efficiency

Term

Info Used in DCP

 Capacity-related data

 

Demonstrated capacity

Definition
  • In mfg, it is the proven capacity of a work center calculated from actual performance data
    • usually expressed as average output in standard hours: the average number of items produced multiplied by the standard items per hour.
    • depends on the utilization and efficiency of a work center
Term

Info Used in DCP

 

Load-Related Data and Sources of Load

Definition

Standard time

 

Routing data

 

Sources of load

Term

Info Used in DCP

 Load-Related Data and Sources of Load

 

Standard time

Definition

The length of time that should be required to

(1) set up given machine or operation (includes teardown and cleanup)

(2) run one batch or one or more parts, assemblies, or end products through that operation

 

Standard time is used to quantify planned load arising from planned and released mfg orders

Term

Info Used in DCP

Load-Related Data and Sources of Load

 

Routing data

Definition

Information detailing the method of the manufacturing of a particular item.

 

  • It includes the operations to be performed, their sequence, the various work center involved, and the standards for setup and run
  • In job shop, items can have different routing, but in high-volume mfg many items share the same routing
    • May include tooling, operator skill level, inspection, and testing requirements
Term

Info Used in DCP

Load-Related Data and Sources of Load

 

Routing data May include...

Definition
  • Operation number
  • Operation description
  • Planned work center
  • Standard setup, teardown, and cleanup, identifying internal and external components of these times separately if required
  • Additional setup-related data and references to scheduling rules, in cases where the setup time allowance is sequence-dependent
  • Standard run time per unit, quantity, or batch
Term

Info Used in DCP

Load-Related Data and Sources of Load

 

Sources of load

Definition
  • Open orders – scheduled receipts
    • Due date
    • Quantity Last operation completed
    • Ops remaining per routing
  • MRP - planned orders
    • Release date
    • Receipt date
    • Quantity
  • Other sources
    • Rework
    • Scrap
    • Process yield
    • Past due orders
    • Engineering-related
    • DT for testing
    • Prototypes, sales samples, etc.
    • Destructive tests
Term

Detailed capacity planning techniques

 

System design specs

Definition
        • Queues
        • Infinite and finite loading
Term

Detailed capacity planning techniques

System design specs

 

Queues

Definition

The primary objective of detailed capacity planning is to compare the capacity of work centers with their planned load, distributed by time period...

 

that is, regulate the arrival of work orders and/or capacity of a work center to achieve a steady flow with minimal load backed up

 

**For utilization to approach 100 percent, queue time needs to be high

Term

Detailed capacity planning techniques

 System design specs

 

Understanding of load versus capacity

Definition

Capacity is the rate at which work can be accomplished

 

If the incoming load or orders exceeds capacity, load builds up as WIP inv in queues in front of the work center…if the flow of orders is reduced, or if capacity is increased, then the queue may stabilize or decline

Term

Detailed capacity planning techniques

 System design specs

Queues

 

Planning's role

Definition
Notice that the handle on this relationship is the ability of the planning and execution systems to adjust the rate of incoming orders and the capacity
Term

Detailed capacity planning techniques

System design specs

 

Reasons for queues because...

Definition

Because of the negative effect on WIP inventory levels and lead time, queues need to be managed and minimized

 

For business reasons, intended as a cushion against potential disturbances in the production process

 

If both work centers were perfectly synchronized, no queue would be needed

 

The size of the queue before a work center depends on the degree of synchronization the can be maintained, in practice, with the previous work centers

Term

Detailed capacity planning techniques

System design specs

Economic reasons for queues

 

Intent

Definition

Intended to reduce production costs

 

A skillful sequencing of jobs from the queue may save valuable setup time

 

Have psychological results that can affect the efficiency of workers

 

- Too small, workers may slow down

 

- Long, workers may be influenced positively

 

- Too long, demoralizing effect

Term

Detailed capacity planning techniques

 System design specs

Queues

 

Summary

Definition
  • Queue before a work center is often tolerated or even deliberately planned
  • Negative effects of queue
    • Increase in lead time
    • Increase in WIP and thus higher inv investment
Term

Detailed capacity planning techniques

System design specs

 

Infinite loading calculating...

Definition
calculating load required at work centers by time period without regard to capacity
Term

Detailed capacity planning techniques

System design specs

 

Infinite loading goal...

Definition

Goalmeet due dates by having a high degree of flexibility in capacity

 

  • Most useful when priority is given to due dates
  • CRP uses infinite loading in conjunction with backward scheduling of ops
  • Some variations of the infinite loading technique are known, such as the lean/JIT Kanban system -
    • Execution control by the Kanban system is a form of infinite loading
    • It assumes a very high level of flexibility of capacity in the immediate term
Term

Detailed capacity planning techniques

System design specs

Infinite loading

 

Load leveling

Definition

Planner needs to know...

      • Future availability of capacity
      • Order due dates
      • Timing of individual ops
Term

Detailed capacity planning techniques

 System design specs

Infinite loading

 

Load leveling definition

Definition
Spreading out orders in time or rescheduling ops so that the amount of work to be done in sequential time periods tends to be distributed evenly and is achievable
Term

Detailed capacity planning techniques

System design specs

 

Finite definition

Definition

never exceeds capacity

 

Assigning no more work to a work center than the work center can be expected to execute in a given time period

Term

Detailed capacity planning techniques

System design specs

 

Finite goal...

Definition
Goal of the planner is to prevent overloads by changing start dates…schedule must be highly flexible
Term

Detailed capacity planning techniques

System design specs

 

Finite

Definition
  • Used especially when capacity is expensive, inflexible, and specialized
  • The scheduling goal is to achieve high utilization of the resource
  • Appropriate in the process industry, which has a continuous-flow production environment
  • Commonly, the load profile for a finite scheduled productive resource is represented by a Gantt chart
Term

Detailed capacity planning techniques

System design specs

 

infinite is without regard to...

Definition
capacity
Term
Load leveling CRP
Definition

Evolved from two machine loading techniques: infinite and finite

 

Involves the iterative use of infinite loading with modifications to the schedule as necessary and is superior to the use of either finite or infinite loading alone

Term

Detailed capacity planning techniques

 Simulation and modeling techniques

 

Planners must...

Definition
Determine the time-phased load the material plan places on resources to evaluate capacity
Term

Detailed capacity planning techniques

Simulation and modeling techniques

  

Scheduling

Definition
The first step in forward and backward scheduling is to build a schedule of ops for mfg order by calculating the lead time
Term

Detailed capacity planning techniques

Simulation and modeling techniques

Scheduling

 

Forward scheduling

Definition

Begins with the order start date

 

The scheduler calculates the earliest start date and the earliest due date for each operation

Term

Detailed capacity planning techniques

 Simulation and modeling techniques

Scheduling

 

Backward scheduling

Definition
  • Responds to an order due date, which is the latest completion date for the order
  • The scheduler calculates the latest due date and the latest start date for each operation, as well as the latest start date for the order
  • CRP most often uses backward scheduling
Term

Detailed capacity planning techniques

Simulation and modeling techniques

Scheduling

 

Central point scheduling

Definition
  • Combines forward and backward
  • Central point date is the start date for a particular operation
  • Usually a critical operation; determines the rest of the lead time and, therefore, the start and due dates
  • For the critical operation and all subsequent operations, forward scheduling is used; for operations before the critical operation, backward scheduling is used
Term

Capacity Management

 

Definition

Definition
The function of establishing, measuring, monitoring, and adjusting limits or levels of capacity, in order to execute all mfg schedules
Term

Capacity management is a

business process that includes...

Definition

Capacity planning – determining the resources to achieve the priority plan, and the methods required to make capacity (resources) available

 

Capacity control – monitoring production output, comparing it with capacity plans, taking corrective action when needed...occurs during PAC

Term

Capacity Management

 Classical capacity requirements planning

 

Characteristics

Definition
  • Proven track record in job shop and batch
  • It takes a “plan materials first” approach
  • Due dates take high priority
  • Capacity is flexible and accommodates due date priorities
  • Capacity is considered to be infinite
  • The capacity planning process validates the material plan
  • The goal of the process is to achieve high levels of delivery reliability and adherence to MRP due dates
Term

Capacity Management

 

CRP process

Definition

1. Determine load on resources over a period of time

2. Simulate scheduling of load at work centers by period

3. Create work center load reports

4. Resolve load-capacity imbalances

5. Revise MPS if not resolved

6. Prepare operating plan for execution

Term

Capacity Management

 

CRP process

  

Determine load on resources over a period of time

Definition

Planned order releases from MRP

 

Open order status info from production control

 

Product rework requirements

 

Scrap that exceeds expectation

 

Quality recalls

Term

Capacity Management

 

CRP process

 

Simulate scheduling of load at work centers by period

Definition
  • Purpose is to determine if adequate resources are available during the period when they are actually needed
  • Most common is backward scheduling
  • Results is a period-by-period summary of load and capacity requirements for planned order releases at specific work centers which are used to create work center load reports or profiles that compare load and available capacity
Term

Capacity Management

 CRP process

 

Create work center load reports

Definition

Compares the loads that are expected at each work center and the available capacity of each work center, by period

 

  • Bar chart – easy to interpret
  • Work center load detail list – simplified version of an alternative format for conveying capacity and load info
Term

Capacity Management

 

CRP process

 

Resolve load-capacity imbalances

Definition

Planners depend on the flexibility of capacity, which enables them to meet due date priorities

 

Mechanisms must be in place to exploit the flexibility of capacity, and also the flexibility of scheduling if necessary

Term

Capacity Management

CRP process

Resolve load-capacity imbalances

 

Increase capacity

Definition

Add extra shifts OT

 

Add personnel

 

Reassign personnel

 

Add equipment

 

Reduce setup time

 

Subcontract

 

Outsource work

Term

Capacity Management

 CRP process

Resolve load-capacity imbalances

  

Reduce load

Definition

Reduce lot size

 

Hold orders in production control

 

Change the MPS – if the MPS changes, then MRP and CRP must be rerun to assess the effects of the changes

Term

Capacity Management

CRP process

Resolve load-capacity imbalances

 

Reduce capacity

Definition

Eliminate shifts

  

 

Reassign personnel

Term

Capacity Management

 CRP process

Resolve load-capacity imbalances

 

Increase load

Definition

Make items

 

Release orders early

 

Increase lot size

 

Increase the MPS

 

Subcontract work

Term

Capacity Management

CRP process

Resolve load-capacity imbalances

 

Redistribute load

Definition

Use alternate work centers

 

Use alternate routings

 

Modify operation priorities

 

Revise the MPS or lot sizes

 

Run overlapping operations or use lot splitting

Term

CRP process

 

Note for Step 5

Definition
  • Revise MPS if not resolved
    • Revising the MPS is a short-term solution

 

Chronic overloading of production is a sign that to achieve revenue and customer service goals, the planner needs to increase capacity

Term

CRP process

 

Note for Step 6

Definition
Last step...Prepare operating plan for execution
Term

Capacity Management

CRP process

 

Advantages of CRP

Definition
  • Good in job shop, capital goods, and other discrete items
  • Provides time-phased visibility of load and capacity
  • Confirms whether accurate capacity exists…RCCP at the MPS level can also be verified
  • Analyzes the effects of the MRP plan
  • Uses more-detailed lead-time data than MRP
  • Helps reduce erratic lead times
Term

Capacity Management

 CRP process

 

Limitations of CRP

Definition
  • Does not apply to line repetitive or continuous production
  • Solves only simple planning and scheduling problems
  • Requires an extensive amount of accurate input data
  • Involves the use of approximations in scheduling load
  • Does not provide precise details for day-to-day, short-term decisions
  • Does not clearly show the effect of master schedule revisions on achieving balance
  • Does not handle resource contention and the effects of secondary constraints as well as finite scheduling techniques do
Term

Capacity Management

CRP process

Resource contention

 

Definition

Definition
When timing of products through the same work center is not there
Term

Capacity Management

CRP process

Resource contention

 

Results in...

Definition
Delays and can remain undetected in the capacity plan unless finite capacity planning methods are employed
Term

Capacity Management

 CRP process

Resource contention

 

Summary

Definition
When the capacity was not available exactly when required, an idle resource and a late order resulted…situations which finite capacity planning and scheduling seek to prevent
Term

Capacity Management

CRP process

 

Secondary constraints and CRP

Definition

Def – when a work station has several machines to produce a certain part, but only a few have the right tooling

 

The same thing can happen with personnel

 

Partial solution – produce additional load reports showing capacity requirements for the secondary constraint.

 

This approach can increase the planner’s manual workload considerably

Term

Capacity Management

CRP process

 

CRP integration issues

Definition

Interactions with master scheduling

 

 

Interactions with execution and control of operations

Term

Capacity Management

CRP process

CRP integration issues

 

Interactions with master scheduling

Definition
The master scheduler should monitor key work-center capacities to verify that the master scheduling process is not causing overloads
Term

Capacity Management

CRP process

CRP integration issues

 

Interactions with execution and control of operations

Definition
  • The planner and production control must work together
  • As work is performed, orders are updated; order status should be updated daily, as this is a key input to CRP
  • Past-due orders are identified daily by production control and rescheduled after agreement with the planner
  • Bottlenecks and lead time excesses developing on the shop floor are evaluated.
  • If these problems can be attributed to errors in planning, they are brought to the planner’s attention
Term

Capacity management in process industries

 

Process Industries

Definition

Def – the group of manufacturers that produce products by mixing, separating, forming, and/or by performing chemical reactions

 

Chemicals, paper, food and dairy, sugar, textiles, rubber, steel, and cement

Term

Capacity Management in Process industries

 

Key Process Industry Characteristics

Definition
  • Divergent product structure- Crude oil can be transformed into a number of different products
    • Contrast with job shop, where materials make a product
  • Capacity first- Focused on planning capacity first, rather than materials
    • The efficiency and effectiveness of planning the use of capital-intensive capacity, including long runs and high utilization, is the key to adding value in process industries
  • Continuous flow– a production system in which the productive equipment is organized and sequenced according to the steps involved to produce the product
Term

Capacity Management in Process industries

CRP Process flow scheduling

 

It applies when…

Definition

All the products have similar routings

 

Production is scheduled to meet forecast demands rather than customer orders

 

Production is authorized by production schedules, not work orders

Term

 

Capacity Management in Process industries

 CRP Process flow scheduling

 

Definition

Definition
Planning and scheduling framework suitable for continuous production and capital-intensive repetitive production
Term

Capacity Management in Process industries

 CRP Process flow scheduling

 

Based on...

Definition

Production process instead of materials

 

 

Process structure consists of divisions, plants, process trains, and stages, and this structure drives planning and scheduling

Term

Capacity Management in Process industries

 

Process trains

Definition
  • Critical to process flow scheduling
  • Are the production lines in plants
  • Ideally a one-stage process
  • Divided into stages consisting of one or more process units
  • Stages are decoupled from other stages
  • Decoupling allows the stages to be scheduled as separate entities, with different lot sizes and production sequences, and to be run independently and more efficiently
Term

Capacity Management in Process industries

 

Principles

Definition

- Scheduling calculations are guided by the process structure

 

- Stages are scheduled

 

- The stages in the process train can be somewhat independently scheduled

 

- Other key concepts

Term

Capacity Management in Process industries

 

Stages are scheduled using either...

Definition
        • Process-dominated

 

        • Material-dominated

 

 

Term

Capacity Management in Process industries

Stages

 

Process-dominated

Definition

Prepare a finite capacity schedule for the processor

 

 

Calculate the resulting product to validate it remains within the min and max inv levels

 

 

Calculate raw material supply schedule

Term

Capacity Management in Process industries

 Stages

 

Material-dominated

Definition

Prepare material schedule

 

 

Check that the processor requirements can be accommodated in a finite schedule

 

 

Calculate a raw material supply schedule

Term

Capacity Management in Process industries

Stages

  

Selection of processor- or material-dominated scheduling

Definition
  • PDS should be used when...
    • Capacity is expensive 
    • There is a bottleneck in the stage
    • Setups are expensive
 
  • MDS should be used when...
    • Materials are expensive 
    • Excess capacity exists
    • Setup costs are insignificant 
    • The stage consists of some job shop-type ops
Term

Capacity Management in Process industries

 

The stages in the process train can be somewhat independently scheduled

Definition
  • Reverse flow – supports demand-based planning
  • Forward flow – supports supply-constrained planning
  • Mixed-flow – supports intermediate constraints

 

Note – material and capacity are generally reconciled at each stage before the next stage is scheduled

Term

Capacity Management in Process industries

 

Other key concepts

Definition
  • Batch processes – brewing, chemical, paint
  • Line production – refineries
  • Packaging –
Term

Other Capacity Management Approaches

Line balancing in repetitive mfg

 

Intro

Definition
  • Assembly lines and work cells
  • Capacity management tool that are influenced by lean/JIT
  • Line balancing replaces RCCP, CRP, and input-output control
Term

Other Capacity Management Approaches

Line balancing in repetitive mfg

 

Lean/JIT

Definition

Lean/JIT philosophy is that an assembly line or op should produce at the rate at which a product is sold in the marketplace, or takt time

 

Capacity utilization will increase or decrease to reflect changes in the rate of product demand

 

In some lean environments, line balancing is performed regularly to ensure that workers, machines, and methods at each workstation are performing in a way that supports the takt time

Term

Other Capacity Management Approaches

Line balancing in repetitive mfg

 

9-step approach

Definition

 

1) Identify individual task or activities to be performed

2) Determine the time required to perform each task

3) Establish the precedence constraints, if any, for each task

4) Determine the required assembly line output

5) Determine the total time available to produce that output

6) Calculate the required cycle time

7) Assign tasks to workers

8) Determine the theoretical minimum number of stations

9) Assess the effectiveness of the solution

Term

Other Capacity Management Approaches

Line balancing in repetitive mfg

 

Perspective

Definition
  • Capacity management in lean/JIT-influenced repetitive mfg is seen as an adjunct to creating value through product quality and sales
  • Capacity mgt through line balancing is one of many practices designed to reduce WIP and lead time, eliminate wasteful activities, and continually introduce new products
  • Lean mfg belongs in the “plan materials first” category -
    • It is date driven -
    • It is an assembly-oriented process that reflects the structure of a product and not the process by which it is made
Term

Capacity Management in Service Industries

 

Determining Capacity

Definition

Capacity is the ability of resources to produce a product per time period

 

In services, determining capacity is not as straightforward

 

Services need to choose their capacity measurements carefully when they determine their capacity requirements

Term

Capacity Management in Service Industries

 

Strategies

Definition

Service managers have much more control over the supply of services (in other words, capacity) than they have over demand

 

Ops managers can increase or decrease service capacity by doing the following:

  • Changing the level of the workforce
  • Cross-training employees
  • Hiring part-time workers
  • Increasing customer participation
  • Renting equipment
  • Expanding/renovating facilities
  • Employing automation
  • Extending service hours
  • Better scheduling tools and practices
Term

Capacity Management in Service Industries

 

Capacity Management

Definition
  • Resource planning, RCCP, and CRP are all used in aggregate- and disaggregate-level planning
  • Services are more sensitive to lengthy queues
  • Key issue relates to managing process variability
    • Process variability (flexibility) is more often a requirement for good customer service
  • For example, a high-end restaurant can use a reservation system to level load, and use off-peak pricing to shift load to the early evening
Term

 

Detailed Capacity Management

  Performance Measures

 

Perspectives

Definition

The following performance measures represent three different perspectives:

  • Traditional MRP
  • Synchronized and theory of constraints production
  • Lean/JIT
Term

Detailed Capacity Management

Performance Measures

 

Key Performance Measures

Definition

Efficiency and Utilization

 

Performance to Schedule

 

Zero Defects Dollar Days

 

Stability of Schedule

Term

Detailed Capacity Management

 Performance Measures

 

Efficiency and utilization

Definition

Efficiency is defined as standard hours of output divided by clock hours actually worked

 

Utilization is defined as the hours actually worked divided by the hours scheduled to be worked

 

Both are critical to the determination of available capacity, such as rated capacity

Term

Detailed Capacity Management

Performance Measures

 

Performance to schedule

Definition

This is a crucial metric because it measures the readiness for and impact of reducing inv buffers from the shop floor

 

To drive toward a low inv environment, ops need to be able to reduce their reliance on decoupling

 

Performance to schedule must replace efficiency as the crucial performance measure

Term

Detailed Capacity Management

Performance Measures

 

Zero defects

Definition

While zero defects may be a stretch goal, its implications are large

 

Time and capacity spent producing defects are waste; capacity is effectively reduced

 

Time wasted at bottlenecks is especially costly and needs to be avoided, as in theory of constraints

Term

Detailed Capacity Management

Performance Measures

 

Dollar days

Definition

The value of a good multiplied by the days until expected sale

 

The value of this measurement is as follows:

  • It treats inv as a cost for mgt accounting purposes
  • It encourages plants to write off obsolete inv and highlights problem areas 
  • It is an incentive to use JIT purchasing
  • It penalized manufacturers for making items early 
  • It forces mgt to speed throughput, reduce lead times, and increase responsiveness to customer demand
Term

Detailed Capacity Management

Performance Measures

 

Stability of Schedule

Definition

Good capacity mgt is reflected in a stable production schedule

 

Frequent changes disrupt shop floor coordination

 

Reducing lead time lessens the opportunity for the schedule to be disrupted

 

Closer collaboration with marketing and sales, including holding product and sales mgrs. Partly accountable for dollar days, could lead to more schedule stability

Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

 

Mutual Business Value Principles

Definition

Arm’s length: lower value-added relationships

 

Collaborative: higher value-added relationships

 

  

      • Based on the following principles:
        • Compatibility of interests
        • Mutual need
        • Openness
        • Trust
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Make or buy decision

 

In-house mfg

Definition
  • Competency in making the part
  • Availability of capacity and tooling to make the required volume
  • Current capacity utilization
  • Lead time to install required capacity
  • Effect on workforce stability
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

Make or buy decision

 

Supplier Capability

Definition

Quality Lead-time reliability

 

Specialized knowledge

 

Design assistance and secrecy

 

Production capacity (short- and long-term)

Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Make or buy decision

 

Cost

Definition

Cost analysis is required

 

Make: delivered material costs, direct labor costs, inv carrying costs, variable and fixed factory overhead costs, production mgt costs, capital costs

 

Buy: purchase price, transportation costs, receiving and inspection costs, purchasing costs, purchasing mgt costs

Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Make or buy decision

 

International procurement implications

Definition

As supply chains expand geographically, sourcing has to deal with international supply mgt issues

 

      • Exchange rates
      • In-transit inv and impact on lead time
      • Government regulation
      • Political unpopularity of offshore outsourcing
      • Import and customs duties
      • Deep-sea cargo theft and piracy
      • Freight forwarders
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Purchasing strategy

 

High Impact on Profit and High Supply Risk (Strategic items)

 

 

 

Definition
 
  • These items have a small number of suppliers (possibly only one)
  • These items have the highest impact on value to the customer
  • Their price is a relatively large percentage of total system or product cost. Examples include automobile engines and transmissions
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Purchasing strategy

 

High Impact on Profit and Low Supply Risk (Leverage items)

Definition

Many suppliers

 

 

Ample supplier competition

 

 

A small percentage of cost savings over a broad base of items can have a large impact on profitability

Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Purchasing strategy

 

Low Impact on Profit and High Supply Risk (Bottleneck items)

Definition

Suppliers have strong bargaining power

 

 

The buyer has little leverage over suppliers

Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Purchasing strategy

 

Low Impact on Profit and Low Supply Risk (Noncritical items)

Definition
Low impact on profit and low supply risk (noncritical items)
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Strategic Sourcing

 

Objectives

Definition
  • Increase reliability of sources, quality, and delivery of materials and services
  • Reduce supply risks such as those posed by competitors and suppliers, and by interruptions caused by natural disasters and other non-business events
  • Reduce the number of suppliers, resulting in a more streamlined supply chain
  • Leverage supplier input to product development and innovation
  • Reduce external spending
  • Reduce transaction costs
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

Strategic Sourcing

 

Activities

Definition
  • Analyze spend patterns and profile
  • Assess leverage in relation to suppliers and other buyers
  • Decrease costs and improve efficiency (commodity teams)
  • Establish and maintain relationships
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Strategic Sourcing

 

Activities...specifically, analyze spend

Definition
  • Analyze spend patterns and profile
    • Volume and variety of a company’s spend in various supply markets
    • Share of total spend (in relation to other buyers) in critical markets
    • Distribution, by product category, of spend among different suppliers
    • Percentage of a supplier’s sales accounted for by the buyer
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

Strategic Sourcing

 

Activities...decreasing costs

Definition
  • Decrease costs and improve efficiency (commodity teams)
    • Strategic sourcing is cross-functional in nature
    • Involves competency inputs from relevant departments in the form of commodity teams
    • Used to design and redesign products and processes through value engineering and design improvements
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Strategic Sourcing

 

Activities...relationships

Definition
  • Establish and maintain relationships
  • Analyzing supplier capabilities
  • Establishing formal partnership agreements with suppliers
  • Arranging to share cost savings from joint initiatives
  • Introducing lean/JIT techniques to suppliers to improve the flow and quality of inbound materials to support the buyer’s rate of production
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

 

Tactical Buying

Definition

Unlike strategic sourcing, which involves establishing long-term relationships, tactical buying is transactional-based

 

 

Best suited to the leverage and noncritical items in the supply-risk and profit impact model

Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Tactical Buying

 

Characteristics

Definition
  • Ample competition among suppliers
  • Involves customer use of bargaining power (leverage) to lower costs, which can have a major positive impact on profitability
  • Requires a transaction-intensive process: planning, buying, expediting
  • Involves products with standard specifications and reliable quality
  • Works best with stable schedules and usage rates
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

 

Financial Viability

Definition

Major criterion in the selection of a supply partner

 

An assessment of a potential partner’s financial condition may determine whether or not to continue with a more detailed evaluation of operational capability and reliability

Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

Financial Viability

 

Ratio Analysis

Definition

There are four major categories of ratios used in assessing financial and operational viability:

 
        • liquidity ratios
        • profitability ratios
        • debt ratios
        • activity ratios
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Financial Viability

 

Liquidity Ratios

Definition
    • Quick ratio
      • (Cash + short-term assets + Receivables) / Current Liabilities
      • 0.9 to 1.0 is acceptable in most industries
      • Low = cash flow problems
      • High indicates asset mgt problems
 
 
  • Current ratio
    • Current assets / current liabilities
    • Compares to industry norms; ave ~ 1.5 for most industries
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

Financial Viability

 

Profitability Ratios

Definition
  • Return on sales
    • Net income / net sales
    • After tax return
  • Return on equity
    • Net income + int. exp. / equity
    • measures return on shareholders investment 
  • Return on assets
    • Net income + int. exp. / ave. total assets
    • measures asset utilization success 
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Financial Viability

 

Debt Ratios

Definition
  • Debt to equity
    • Total liabilities / equity
    • Financial risk
  • Interest coverage
    • Income from operations / interest expense
    • Measures ability to pay interest expenses
Term

Establishing Supplier Relationships

 Factors Determining Supply Relationships

Financial Viability

 

Activity Ratios

Definition
  • Inventory turns
    • COGS / ave inv
    • Indicates cash flow
  • Days sales outstanding
    • Indicates cash flow rates
    • (Receivables * 365) / Sales 
Term

Establishing Supplier Relationships

Factors Determining Supply Relationships

Financial Viability

 

Ratio Analysis...sources

Definition

 

  • Company balance sheets and income statements
  • Data reported to regulatory agencies
  • Data available from financial rating services
Term

Establishing Supplier Relationships

Collaborative Relationships

 

Strategic Alliances

Definition
Involves two or more organizations that share info, participate in joint investments, and develop linked and common processes
Term

Establishing Supplier Relationships

Collaborative Relationships

Strategic Alliances

 

Operational Partnering

Definition
One or more parties provided parts needed to produce a products, no separate legal entity was formed, the goal was to create competitive advantage for a specific product or product line
Term

Establishing Supplier Relationships

Collaborative Relationships

Strategic Alliances

 

Technical and Commercial Partnering

Definition
Occurs when a company collaborates with a supplier on the design and production of a product
Term

Establishing Supplier Relationships

 Collaborative Relationships

Strategic Alliances

 

Business-Level Partnering

Definition
alliances are not between customers and suppliers in a supply chain but between competitors who perceive a strategic necessity: To compete regionally, they need to be able to move their customers between regions and even continents through integrated ticket issuing and baggage handling.
Term

Establishing Supplier Relationships

 Collaborative Relationships

 

Supplier partnerships

Definition
Organizations are more likely to have coordinated rather than common business plans through which they strive to gain mutual competitive advantage in terms of quality, speed, dependability, flexibility, and cost
Term

Establishing Supplier Relationships

Collaborative Relationships

Supplier partnerships

 

Value Proposition Areas

Definition
create more value for both parties in the relationship, as opposed to an arm’s length agreement
Term

Establishing Supplier Relationships

Collaborative Relationships

Supplier partnerships

Value Proposition Areas

 

Product Development

Definition
collaborate with other manufacturers on product and process design by using concurrent engineering to speed time-to-market of new and redesigned products
Term

Establishing Supplier Relationships

Collaborative Relationships

Supplier partnerships

Value Proposition Areas

 

Operational Integration and Efficiencies

Definition
a means to improve the flow and throughput of materials in the supply chain by using, for example, lean/JIT methods to shorten lead times and reduce WIP…ensures the rate of production is coordinated and consistent with customer demand
Term

Establishing Supplier Relationships

Collaborative Relationships

Supplier partnerships

Value Proposition Areas

 

Quality management

Definition
Can include stringent quality standards and practices that ensure the product reflects the voice of the customer
Term

Establishing Supplier Relationships

 Collaborative Relationships

Supplier partnerships

Value Proposition Areas

 

Investment risk

Definition
can affect investment decisions for the suppliers
Term

Establishing Supplier Relationships

 Collaborative Relationships

Supplier partnerships

Value Proposition Areas

 

Flexibility

Definition
companies can leverage partnerships with 3PLs for regional warehousing services to answer the need for rapid replenishment by customers
Term

Establishing Supplier Relationships

Collaborative Relationships

Supplier partnerships

Value Proposition Areas

 

Market access

Definition
suppliers can expand into markets that they do not have the resources or skills to enter in their own
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

 

Sole sourcing

Definition
supplier is the only source of supply
Term

Establishing Supplier Relationships

 Supply Alternatives and Techniques

 

Single sourcing

Definition
more than one source, but the company chooses a single supplier
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

 

Multiple sourcing

Definition
desire to maintain a backup source or to meet differing local content requirements, or when a single supplier cannot supply the required volume
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

Supplier Managed Inventories

 

Consignment

Definition
supplier gives product to customer, but title remains with supplier until sold
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

Supplier Managed Inventories

 

VMI 

Definition
    • Customer forecasts are visible to the supplier
    • Inv (demand) visibility can be achieved with various technological advances such as point-of-sale info via EDI or the internet
    • Supplier now assumes the entire role of planning and replenishment
    • Supplier invoices the customer upon replenishment
 
  • Benefits
    • Lower overall inv in the pipeline due to accurate and/or advance planning info
    • Lower admin costs through the elimination of POs and minimized stockout costs
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

Supplier Managed Inventories

 

On-site representation

Definition
  • customer gives on-site storage space to hold inv or office space to plan and execute orders for materials needed by the customer
  • Advantages 
    • Customer has higher inv turns
    • Supplier has an advantage over competitors who do not provide this service
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

Cross-Funtional Teams

 

Commodity procurement strategy team

Definition
  • Generally permanent
  • Reviews the supplier base, solves specific problems
  • Develops a strategic purchasing plan for a given commodity or family of items
Term

Establishing Supplier Relationships

Supply Alternatives and Techniques

Cross-Funtional Teams

 

Sourcing team

Definition
  • Usually temporary
  • Focuses on selecting a source due to a quality problem or new product requirement
Term

Establishing Supplier Relationships

 Supply Alternatives and Techniques

Cross-Funtional Teams

 

Supplier performance evaluation team

Definition

Permanent

 

Cross-functional

 

Develops measurements and monitors key suppliers

Term

Establishing Supplier Relationships

 

Supply Alternatives and Techniques

 

Cross-Funtional Teams

 

Supplier certification team

Definition

Cross-functional

 

 

Works with supplier to attain the performance level for becoming certified

Term

Establishing Supplier Relationships

 Supply Alternatives and Techniques

Cross-Funtional Teams

 

New product development team

Definition
Team analyzes possible alternative configurations, develops design specifications, and selects materials for the new product
Term

Establishing Supplier Relationships

 Supply Alternatives and Techniques

Cross-Funtional Teams

 

Note...

Definition
Whichever approach, a site visit is an important step…allows to judge flow of material, organization of layout, and workplace culture; also, security, capacity, customer base, and equipment
Term

Establishing Supplier Relationships

Communication with Suppliers

 

Strategic Communication

Definition
  • Needs to be a fundamental understanding and clear communication to suppliers of product and service requirements
  • Deciding what products to sell and being able to design them well is a major competitive advantage that should not be compromised by poor communication of requirements
  • Communication needs to address the goals of the partnership and the performance requirements for each party
Term

 Establishing Supplier Relationships

Communication with Suppliers

 

Operational communication

Definition
should extend past traditional purchasing and sales to include engineering, quality, mfg, and logistics
Term

Establishing Supplier Relationships

Communication with Suppliers

Operational Communication

 

Planner/buyer approach

Definition
  • Material planning for items under their control, such as matching material requirements with suppliers’ mfg capabilities and constraints
  • Communicating schedules to suppliers
  • Following up on and resolving supplier problems, and notifying the master scheduler of delays that will affect the schedule
Term

Establishing Supplier Relationships

 Communication with Suppliers

Operational Communication

 

Technical and quality specs

Definition

A preventive plan will identify the root causes of problems when they occur and make it possible to correct them

 

 

Supplier should have a system in place to respond quickly when the customer reports the receipt of a defective product

Term

Establishing Supplier Relationships

 Communication with Suppliers

Operational Communication

 

Engineering drawings/changes

Definition
ECR process is critical to ensure items are within specs
Term

Establishing Supplier Relationships

 Communication with Suppliers

Operational Communication

 

Packaging

Definition

 

  • adequate protection during shipment
  • does not require special handling
  • promotes continuous flow
  • meets environmental standards
  • maximizes the use of space
Term

Supplier Partnerships and Review Activity

 

Product and Process Development

Definition
  • Product development designs products consistent with the firm’s marketing strategy and what customers want
  • Process development uses product design specifications to design processes for making good-quality product cost-effectively
  • Time-to-market is critical to developing an early advantage for new products during the introduction stage and growth stage of the product life cycle
Term

Supplier Partnerships and Review Activity

Product and Process Development

 

Traditional vs. concurrent engineering

Definition
  • Traditional Serial approach
    • Departments (functions) review design, make inputs, pass it on
    • Late resolution of issues
  • Concurrent
    • Inputs of different functions are considered simultaneously
    • Cross-functional teams include customers and suppliers
Term

Supplier Partnerships and Review Activity

Product and Process Development

 

Supplier involvement advantages

Definition
  • Enables sharing of technology and design information
  • Simplifies and standardizes product design
  • Makes products easier to manufacture or assemble
  • Fewer engineering design changes and quality problems
  • Saves time and resources
  • Faster time-to-market
Term

Supplier Partnerships and Review Activity

 Purchasing

Purchasing Approaches

 

POs

Definition

Formalizes transaction

 

States specs and requirements

 

Legally binding

Term

Supplier Partnerships and Review Activity

Purchasing

Purchasing Approaches

 

Blanket orders

Definition
  • Long-term (6-12 months)
  • Purchasing releases orders against these
  • Preferred method for routine ordering
  • Reduces transaction costs
Term

Supplier Partnerships and Review Activity

 Purchasing

Purchasing Approaches

 

Lean/JIT

Definition

Based on collaborative relationship

 

Mid to long term

 

Stable production schedules

Term

Supplier Partnerships and Review Activity

 Purchasing

Purchasing Approaches

 

Consignment inventory

Definition

Goods at customer location

 

 

Supplier invoices customer when goods are used

Term

Supplier Partnerships and Review Activity

 Purchasing

Purchasing Approaches

 

VMI

Definition

Based on access to customer data, supplier manages goods

 

 

Supplier invoices customer per agreement

Term

Supplier Partnerships and Review Activity

Purchasing

Types of Contracts

 

Buy-back contracts

Definition

Seller gives buyer incentive

 

 

Both parties hedge risk

Term

Supplier Partnerships and Review Activity

Purchasing

Types of Contracts

 

Revenue-sharing contracts

Definition
Buyer shares some revenue with supplier as a condition of wholesale price from supplier
Term

Supplier Partnerships and Review Activity

 Purchasing

Types of Contracts

 

Pay-back contracts

Definition

Buyer agrees to pay an agreed-upon price for items that it does not purchase from the manufacturer

 

 

Manufacturer’s risk is cushioned at a price the distributor is willing to pay to avoid stockouts

Term

Supplier Partnerships and Review Activity

 Purchasing

Types of Contracts

 

Cost-sharing contracts

Definition

Distributor is willing to share some production costs with a mfg in return for a discount on the wholesale price

 

 

 Production costs are high, and buyer is willing to give the mfg some incentive to produce more units in order to buffer against a stockout

Term

Supplier Partnerships and Review Activity

Purchasing

Types of Contracts

 

Pricing agreements

Definition
Buyer is allowed to buy from list or catalog at a negotiated discount during a contract period
Term

Supplier Partnerships and Review Activity

 Purchasing

Types of Contracts

 

Capacity reservation contracts

Definition
Mfg reveals its forecast of business activity by paying to reserve a given level of capacity at its supplier
Term

Supplier Partnerships and Review Activity

 Purchasing

 

International procurement

Definition

Cost and non-cost advantages

 

Supply chain management challenges

 

Importance of strategic sourcing

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

 

Total cost of ownership (TCO)

Definition

In supply chain mgt, the sum of all the costs…associated with every activity of the supply stream.

 

 

The main insight that TCO offers…is the understanding that the acquisition cost is often a very small portion of the total cost of ownership

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

Total cost of ownership (TCO)

 

Acquisition

Definition

Sale price of product, service, or capital equipment

 

Ordering and admin costs

 

Transportation and taxes

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

Total cost of ownership (TCO)

 

Usage cost

Definition
  • Inv carrying costs (including opportunity cost)
  • Transformation from raw material to finished goods
  • Scrap
  • Return and/or disposal of packaging materials
  • Training
  • Installation
  • Warranty
Term

Supplier Partnerships and Review Activity

 Supply Chain Acceleration

Total cost of ownership (TCO)

 

End-of-life costs

Definition

Obsolescence

Disposal

Other termination costs

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

 

Training Supports the customer-supplier relationship and improves alignment

Definition

Training areas:

  • Product design
  • Quality requirements
  • Related technologies
  • Delivery processes: training in the value of effective SRM is critical to the success of a supplier alliance
    • Key example is a cross-functional training team
  • Accounting processes
    • Should focus on developing key shared measurements that allow both organizations to understand the performance of the partnership
Term

Supplier Partnerships and Review Activity

 Supply Chain Acceleration

 

The Role of Engineering

Definition
  • Design new products and processes
  • Manage engineering changes
  • Coordinate supplier input to product and process design
Term

Supplier Partnerships and Review Activity

 Supply Chain Acceleration

Supplier Relationship Management

 

Definition of SRM

Definition
A comprehensive approach to managing an enterprise’s interactions with the organizations that supply the goods and services the enterprise uses. The goal of SRM is to streamline and make more effective the processes between an enterprise and its suppliers. SRM is often associated with automating procure-to-pay business processes, evaluating supplier performance, and exchanging information with suppliers. An e-procurement system often comes under the umbrella of a SRM family of applications
Term
Supplier relationship mgt (SRM)
Definition

Operational execution system along with enterprise resource planning (ERP) and others

 

Automates “procure to pay” business processes

 

Evaluates supplier performance

 

Exchanges information with suppliers

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

Delivery approaches

 

Quick response

Definition
  • Highly integrated point of sale-to factory-to store logistics system introduce as an apparel industry initiative in the 1980s
  • Sales visible daily
  • Two data items of major importance...
    • SKUs
    • Info on which SKUs are selling well, and those that are not
  • Mfg can...
    • Signal factories to replenish fast-moving items more quickly
    • Replace slow-selling items with new models
    • Reduce finished goods inv levels (speed is a substitute for inv)
Term

Supplier Partnerships and Review Activity

 Supply Chain Acceleration

Delivery approaches

 

Batch size

Definition

Smaller batch sizes are considered advantageous in lean/JIT

 

Raw materials and WIP are not allowed to build up

 

Frequency of delivery is determined to be economical from a cost standpoint

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

Delivery approaches

 

3PLs

Definition
  • The use of a third party by a supplier and a buyer to provide product delivery services
  • Has the advantage of ownership without the associated costs
  • Third party may also bring expertise
  • May provide warehousing, material handling, and post-manufacturing, and transportation
Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

Delivery approaches

 

Lean/JIT triggers

Definition
A trigger is a physical alert (card system or kanban) or an electronic signaling system that notifies the supplier that the buffer is low and replenishment is required
Term

Supplier Partnerships and Review Activity

 Supply Chain Acceleration

Delivery approaches

Cross-docking

 

Key features

Definition
  • Use of schedule time slots for inbound and outbound conveyances to minimize the length of time between the arrival of the inbound shipments and the departure of the outbound shipments
  • Minimum break-bulking; pallets moved directly from inbound to outbound without being reconfigured or put into storage
  • Heavy use of technology such as traffic controls, bar codes, and RFID tag systems to track and expedite the receiving, sorting, routing, and transfer of pallets and containers from inbound to outbound
Term

Supplier Partnerships and Review Activity

 Supply Chain Acceleration

Delivery approaches

 

Delivery to Point of Use and Point of Fit

Definition
  • Lean/JIT practice in which components bypass the traditional shipping/receiving area and are delivered to the plant floor near to the operations in which they are to be used
  • Delivery to point-of-fit is a refined version of point-of-use.
  • Components are delivered to the point of installation just when they are needed
Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

 

Supplier rating system

Definition
It is important to establish a rating system that monitors and measure performance while providing timely feedback to supply partners
Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

 

Supplier rating system...

Definition
  • A performance measuring system should have the following requirements:
    • Influences behavior in a positive manner
    • Provides quantitative data
    • Leads to process and performance improvement
  • Uses metrics that meet the needs of the customer, such as these:
    • On-time delivery
    • Process capability
    • Product quality
    • Performance to specifications
    • Inv turnover
Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

 

In summary, the rating system needs to...

Definition

Enable continual improvement of service to the customer

 

 

Provide managers with data that enable them to identify problems and eliminate their root causes

Term

Supplier Partnerships and Review Activity

Supply Chain Acceleration

Supplier Rating System

 

Lean/JIT-oriented rating system

Definition
  • Delivery frequency per supplier
  • Lead time from receipt of order by supplier to delivery to plant line side
  • On-time delivery by supplier
  • Lot size by supplier
  • Trailer, tractor, and driver utilization
  • Space requirements for raw materials
  • Overall inv in the supply chain
  • Raw material sleep time at plant trailer yard
  • Order fill rate by supplier
Term

Reconciliation of Differences (RCCP)

 

 

The master scheduler needs to measure the capability of the MPS in terms of...

Definition

Resource usage

 

 

Customer service levels cost-effectiveness

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