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API 29 - Personal Insurance
Portfolio Management - Chapter 2
27
Finance
Professional
02/06/2011

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Term
A market
Definition
An environment in which insurers and policyholders intereact and trade
Term
Supply
Definition
A sellers' market intentions
Term
Demand
Definition
Reflects buyers' market intentions
Term
Inelastic and elastic
Definition
Refer to the sensitivity of demand in relationship to changes in price.The demand for personal insurance is inelastic because the quantity of product demanded does not fluctuate greatly in reponse to price changes.
Term
Homogeneous products
Definition
Products perceived to be the same by consumers.
Term
A profit cycle
Definition
A recurring rise and fall in profits, usually profits in just one industry
Term
The Underwriting Cycle
Definition
A commonly used term for a recurring rise and fall in profits and prices in the property and liability insurance industry.
Term
Hard market
Definition
An insurance market in which buyers have difficulty finding coverage and must pay higher prices fo the coverage they are able to buy.
Term
Soft Market
Definition
Refers to an insurance market in which coverage is widely available and insurers reduce prices to write the policies.
Term
Combined Ratio
Definition
The sum of the loss ratio and the expense ratio.
Term
Capacity
Definition
The volumne of business that an insurer is able to handle relative to the size of its policyholder surplus.
Term
Four stages of Market Development
Definition
Emergence stage, Control Stage, Breakdown stage and Reorganization stage.
Term
A niche market
Definition
A group of customers with specialized needs.
Term
Predictive models
Definition
Statistically map the relationships among data elements for a specific purpose. The resulting statistics can be used to predict outcomes.
Term
Direct Response
Definition
Marketing that takes place directly between the customer and the insurer through mail, phone and the internet without the agent as an intermediary.
Term
Fraud
Definition
Misrepresentation intended to induce another to part with something of value or to surrender a legal right.
Term
Insurance Fraud
Definition
1)Infomation in an insurance application is falsified in an attempt to obtain lower premium rates. 2)The amount of the loss in a claim is falsified.3) A claim is falsified.
Term
Padding
Definition
Exaggerating claims.
Term
Index Systems
Definition
Computerized databases that provide access to a bank of information through search inquiries.
Term
Expert Systems
Definition
Sets of computer programs that perform tasks at the level of a human expert. They imitate the reasoning process of a human being.
Term
A Special Investigative Unit (SIU)
Definition
A unit within an insurance company specially dedicated to investigating suspicious claims and other possible frauds.
Term
A misdemeanor
Definition
An offense that is lower than a felony and punishable by fine, penalty or imprisionment in a facility other than a penitentiary
Term
A Felony
Definition
A crime of a serious nature punishable by death or imprisonment for a term exceeding one year.
Term
Immunity laws
Definition
Provide protection to insurance companies for the good-faith exchange of information required to provide information to state insurance departments or law enforcement without fear of criminal or civil prosecution.
Term
Chop Shops
Definition
Garages or lots where stolen vehicles are brought to be stripped of their components.
Term
Injunctions
Definition
Court orders that prohibit someone from committing a specified act or that command someone to undo a wrong or an injury.
Term
A owner give-up
Definition
A vehicle owner who conspires with others to commit fraud.
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