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a form created when a customer places an order with a company (customer perspective) |
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a form created when a customer places an order with a company (company perspective) |
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the entire set of preestablished and approved prices for each product |
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the maximum dollar amount that a customer is allowed to carry as an accounts receivable balance |
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documents the quantities and descriptions of items ordered |
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prepared by warehouse personnel lists all items included in a shipment |
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the terms of the agreement between the company and the carrier |
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chronological listing of shipments that allows management to track the status of sales and to answer customer inquiries regarding order status |
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provides details of the sale and requests payment |
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a special journal that records sales transactions |
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lists the chronological sequence of all returned items |
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a source document completed by personnel in the receiving dock that documents the quantity and condition of items received |
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prepared to document the return and to adjust the amount of the customer's credit status |
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a credit to the customer account made to compensate the customer for a defective product or a late shipment |
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the documentation accompanying payment that identifies the customer account number and invoice to which the payment applies |
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a special journal that records all cash collections |
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incorporate electronic processing of sales-related agencies, and generally, e-commerce sales processes are transacted over the internet |
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electronic data interchange systems |
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systems communicate sales documents electronically with a standard business format |
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process sales at a cash register in retail stores |
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business process reengineering |
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is the purposeful and organized changing of business processes to make the processes more efficient |
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business to consumer internet sales |
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business to business internet sales |
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contain information about the file or transmission being sent |
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also contain data about the file or transmission and identify the end of a particular transaction data set |
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identify the type of transactions in the set, such as a set of sales invoices |
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include the actual data within the invoices, such as quantities and prices |
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provide other valuable services such as translation and encryption of the edi data and authentication of a valid and authorized trading partner |
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the process of user identification to ensure that only authorized users are accessing the IT system |
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the coding of data that makes data unreadable to those without the encryption key |
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occurs when the it system automatically produces a log of users and the actions they undertake within the it system |
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are subtotals of selected fields for an entire batch of transactions |
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a reply that echoes the data control totals |
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is intentionally persuading a customer to buy more than needed, thereby stuffing more product into the sales channel |
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is a term that refers to moving a period cut-off date forward to include sales that rightly would occur in a future period |
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