How many people use facebook today?

A. 4 million

B. 100 million

C. 522 million

D. 355 million

-People

-Purposes can only be achieved through people

-Organizations create a structure that defines and limits the behaviors of its memebers

deals with the end result choosing the right goals and strategies and achieving them in the most ethical way possible

*DOING THE RIGHT THING

A. Efficiency

B. Effectiveness

The productive use of resources 

-faster, cheaper more economical supply side use of resources

* DOING THINGS RIGHT

A. Effectiveness

B. Efficiency

If you are in charge you are a(n):

A. Manager

B. Employee

If you are not being reported to, you are a(n):

A. Employee

B. Manager

When you are in total control of an organization, you are a __________manager.

A. Middle level

B. Lower level

C. Upper level

Develop a strategy, figure out the environment, and figure out the best strategy for the market makes you __________ management.

A. upper level

B. middle level

C. lower level

Someone who has to identify crisis because they don't have a specific position is a(n) ___________ manager.

A. upper level

B. middle level

C. lower level

In today's world, the chances are you are climbing the "corporate ladder" sideways as opposed to up and down.

T/F?

Current % of underemployed people?

A. 50%

B. 35%

C. 27%

 You have a position such as a doctor and you are layed off. You then are trying to get another job but are unsuccessful. So you go to work as a server at a restaurant. What is this called?

A. unemployment

B. underemployment

people that directly deal with the employees/operatives and customers are _________ managers

A. upper lever

B. lower level

C. middle level

A general manager is an example of what kind of manager?

A. lower level

B. middle level

C. upper level

According to Fortune 1000 Companies, _____% of lower level managers are women.

A. 45%

B. 55%

C. 24%

D. 66%

What percent of men are upper level managers?

A. 50.8%

B. 98.2%

C. 79.5%

D. 68.7

What are two views of how women are seen in the workplace?

A. Classy

B. European

C. American

D. Both B and C

Men and women are equal and alike is the _______model.

A. Equality

B. Complimentary Contribution

Men and women are different is the ________model.

A. Equality

B. Complimentary Contribution

Which of these is true about the equality model?

1. They should be judged strictly by performance.

2. they are judged in terms of what each can do for the organization and rewarded accordingly.

3. who does better in performance gets rewarded.

4. The higher you get in management, the higher your reward.

A. Answers 1,3,4 are correct

B. Answers 1,2,4 are correct

The equality model is ___________?

A. American

B. European

The complimentary contribution model is __________.

A. American

B. European

Which of these is true of the complimentary contribution model?

1. men are better than women at some things and women are better than men at others

2. they are judged in terms of what each can do for the organization and rewarded accordingly.

3. they should be judged strictly by performance

4. the higher you get in management, the higher your reward.

A. Answers 1,2 are correct

B. Answers 3,4 are correct

Who had his students shadow CEO's?

A. Johnny Knowville

B. Henry Mintzberg

C. Max Weber

Henry came up with several roles. Which of these were they?

1. interpersonal role- manager plays this role

2. information role- managers monitor your work

3. Entrepreneur role- how we make money

A. All are corect

B. Only 1 and 3 are correct

C. Only 2 and 3 are correct

D. Only 1 and 2 are correct 

A managers job is universal. You do the same job.

T/F?

80% of you job satisfaction comes from your management.

T/F?

The means to use resources like people, money, raw materials. 

A. Efficiency

B. Effectiveness

The ends to achieve results, make the right decisions and to successfully carry them out so that they achieve the organizations goals.

A. Efficiency

B. Effectiveness

Your influence on the organization is multiplied far beyond the results that can be achieved by just one person acting alone.

A. Divider effect

B. Multiplier effect

C. None of these

What effects a manager?

_________ of management, Profit vs. _______, _______ of organization, management varies based on ___________, _______ environments lead to different volitarity.

A. Size, nonprofit, size, american boarders, the same.

B. Level, nonprofit, size, national boarders, different.

What is the number one goal of a public organization?

a. profit

b. revenue

c. sales

3 characteristics about an organization:

1. Every organization has a _________, and people group together.

2. The organiation can only achieve their _________, through their people.

3. Every organization has a ___________.

A. purpose, goals, president

B. goal, purpose, structrue

C. purpose, purpose, structure

The set of activities that includes planning, leading, organizing, and controlling directed at an organizations human, financial, physical, and informational resources aimed at accomplishing the organizations goals in an effective and efficient manner.

A. Organizing

B. Leading

C. Management

D. Controlling

Most important aspect of management?

A. controlling

B. leading

C. planning

D. organizing

Getting work done though other people is _________.

A. effectiveneness

B. leading

C. controlling

__________ is doing things right, and __________ is doing right things.

A. Effectiveness; Efficiency 

B. Efficiency; Effectiveness

Grouping of activities is ___________?

A. planning

B. controlling

C. organizing

D. none of the above

Monitoring progress towards organizations goals is __________?

A. controlling

B. organizaing

C. leading

D. planning

When someone who works for the organization has no one to report to them, they are considered?

A. upper level managers

B. operatives

C. lower level managers

_________ level managers set the mission and vision of the organization and develop a strategy for the environment.

A. Middle level managers

B. Upper level managers

C. Lower level managers

Minorities and women have a tough time getting through this.

A. Job applications

B. Glass ceiling

C. Glass floor

D. Interviews

Managers whose job is to take the "orders" from upper level managers and translate, implement, and execute them at the lower levels.

A. Upper level managers

B. Lower level managers

C. Middle level managers

These managers are also considered front line managers.

A. Lower level managers

B. Middle level managers

C. Upper level managers

Lower level managers run the __________ operations of the organization.

A. long term

B. day to day

C. personal

What is the percentage of women who are upper level managers?

A. 1.8%

B. 8%

C. 15%

___% of all ______________ managers are women.

A. 24.8; upper level

B. 55; lower level 

C. 62; lower level

The _______ model states that men and women are equal. Exactly equal. There work needs to be judged in terms of numbers, the one with the highest numbers gets promoted, gets a raise, etc. This is also the ________ model. 

A. complimentary contribution; european

B. equality; european

C. equality; american

D. complimentary contribution; american

The ____________ model states that men and women are different. Men are better then women at some things, while women are better then men at others. Each should be compensated based on the unique strengths that they bring to the corporation. This is also known as the _________ model.

A. complimentary contribution; european

B. equality; european

C. equality; american

D. complimentary contribution; american

Is a managers job universal?

A. yes

B. no

Select 5 reasons that a managers job is different.

1. Environment 2. Employees 3. Size  4. Efficiency

5. Customers 6. Profit vs. Nonprofit 7. Levels of Management 8. Culture or National Boundries

9. Experience.

7. Levels of management

6.  Profit vs. nonproft

3. Size

8. Culture or national boundries

5. The environment

4 Types of Managers:

__________ manager is responsible for one thing. One organizational acitivity.

__________ manager has multiple responsibilities in the organization.

___________ manager is responsible for a department or function that directly contributes to bottome line of the corporation.

___________ manager takes care of the support. This doesn't relate to the bottome line.

A. Staff, line, general, functional

B. Functional, general, staff, line

C. Funcation, general, line, staff

D. General, functional, line, staff

These skills are needed to become a ___________.

1. Technical skills- deals with doing the job

2. Interpersonal skills- how you get along with other and interact

3. Conceptual skills- are you able to see the big picture

4. Diagnostic skills- the ablity to identify, react, analyze, and solve problems

5. Political skills- gaining and utilizing a power base.

A. CEO

B. Manager

C. Employee

Where do you get management expertise?

A. Education and dreaming

B. Experience and Questions

C. Education and Experience