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Ad Research
Advertising Resarch Test 2
22
Advertising
Undergraduate 4
10/07/2010

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Term
Surveys
Definition
Surveys ask a respondent for information
using verbal or written questioning
Term
Respondents (Quiz)
Definition
Respondents are a representative
sample of people
Term
Gathering information via survey is ...
Definition
Quick
Inexpensive
Efficient
Accurate
Flexible
Term
Ways to Administer Surveys
Definition
Personal interviews
▪ Door‐to‐door
▪ Shopping mall intercepts
Telephone interviews
Self‐administered questionnaires
Term
Pretesting
Definition
A trial run with a group of respondents to iron out fundamental problems in the instructions of survey design
Term
Sample Bias
Definition
when the results of a sample
show a persistent tendency to deviate in
one direction from the true value of the
population parameter
Term
Questions to be asked in a survey
Definition
-Relevancy
-Accuracy
Term
Respondent Error
Definition
A classification of sample bias resulting
from some respondent action or inaction
▪ Nonresponse bias
▪ Response bias
Term
Non-response Error
Definition
Nonrespondents ‐ people who refuse to
cooperate
-Not‐at‐homes
-Self‐selection bias
▪ Over‐represents extreme positions
▪ Under‐represents indifference
Term
Non-respondents
Definition
people who refuse to
cooperate
Term
Response Bias
Definition
A bias that occurs when respondents
tend to answer questions with a
certain slant that consciously or
unconsciously misrepresents the
truth
Term
Acquiescence Bias
Definition
A category of response bias that results
because some individuals tend to agree
with all questions or to concur with a
particular position.
Term
Extremity Bias
Definition
A category of response bias that results
because response styles vary from person to person; some individuals tend to use extremes when responding to questions
Term
Interviewer Bias
Definition
A response bias that occurs because the
presence of the interviewer influences
answers.
Term
Auspices Bias
Definition
Bias in the responses of subjects caused by the respondents being influenced by the organization conducting the study.
Term
Social Disirability Bias
Definition
Bias in responses caused by respondents’
desire, either conscious or unconscious, to gain prestige or appear in a different social
role.
Term
Administrator Error
Definition
Improper administration of the research
task

Examples:
--Interviewer cheating ‐ filling in fake answers
or falsifying interviewers
--Data processing error ‐ incorrect data entry,
computer programming, or other procedural
errors during the analysis stage.
--Sample selection error ‐improper sample
design or sampling procedure execution.
--Interviewer error ‐ field mistakes
Term
Double Barreled Questions
Definition
Asking two questions in one
Term
The Multiple Choice Questions
Definition
Multiple-choice questions have 3 or more exhaustive, mutually exclusive categories

Ex: What is your favorite time of day to study (please check only 1 or 2 answers)?
( ) Morning ( ) Mid-day ( ) Early afternoon ( ) Evening ( ) Late night
( ) Other
Term
The Dichotomous Question
Definition
provides 2 options and is usually a yes/no question. Questions can be
displayed in many different formats.

EXAMPLE
Have you ever purchased clothing from a website?
[ ] Yes [ ] No
Term
Semantic Differential (Quiz)
Definition
offers a bipolar pair of adjectives between which the
respondent must choose along some form of scaling (typically a five-point scale). Although
respondents do not see number as with the Likert scale, the research assigns the numerical value
when analyzing the data.
The pairs of words are polar opposites and may be used to discover fine differences in viewpoint.
They are often adjectives.
Term
Likert Scale
Definition
an ordered, one-dimensional scale from which respondents choose one option
that best aligns with their view along a continuum. There are typically between four and seven
options. Five is very common. All options usually have labels, although sometimes only a few
are offered and the others are implied.
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