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Acronym Midterm
acronms
59
Other
Undergraduate 3
02/25/2015

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Cards

Term
ADR
Definition
Average Daily Rate
total room rev/total # rooms sold
Term
ROI
Definition
Return On Investment
hotel income after taxes/total hotel investment
Term
REVPAR
Definition
Revenue Per Available Room
ADR x Occupancy rate
Term
REITS
Definition
Real Estate Investment Trusts
(type of owner)
Term
AH&LA
Definition
American Hotel and Lodging Association
Term
GM
Definition
General Manager
Term
GDS
Definition
Global Distribution System
Term
FTC
Definition
Federal Trade Commission
(protects consumers and marketplace)
Term
OTA
Definition
Online Travel Agents
Term
FOC
Definition
Franchise Offering Circular
(document provided by franchisor to prospective franchisee)
Term
FSD
Definition
Fire Safety Director
Term
EI
Definition
Educational Institute
Term
CPOR
Definition
Cost Per Occupied Room
total expenses/total number of rooms
Term
CBA
Definition
Collective Bargaining Agreement
(employers and group of employees make agreement for work conditions)
Term
CQI
Definition
Continuous Quality Improvement
Term
SMERF
Definition
Social, Military, Educational, Religious, Fraternal
Term
STAR
Definition
Smith Travel Accommodations Report
(benchmark reports)
Term
CRS
Definition
Central Reservation System
Term
POS
Definition
Point of Sale
Term
FF&E
Definition
Furniture, Fixes & Euiptment
Term
QA
Definition
Quality Assurance
(process ensuring best possible service)
Term
FIT
Definition
Frequent Individual Traveler
Term
AAA
Definition
American Automobile Accosiaion
Term
FLSA
Definition
Fair Labor Standards Act
Term
FMLA
Definition
Family and Medical Leave Act
Term
DOSM
Definition
Director of Sales and Marketing
Term
FOM
Definition
Front Office Manager
Term
PMS
Definition
Property Management System
Term
HR
Definition
Human esources
Term
CAPX
Definition
Capital Expenditure
(funds used to acquire long term asset)
Term
COMP
Definition
Complimentary Room
Term
RVP
Definition
Regional Vice President
Term
OSHA
Definition
Occupational Safety and Health Administration
Term
MSDS
Definition
Material Safety Data Sheets
(provides workers with knowledge on how to handle substances)
Term
MOD
Definition
Manager on Duty
Term
HVAC
Definition
Heating, Ventilating and Air-Conditioning
Term
LEED
Definition
Leadership in Energy and Environmental Design
Term
GOP
Definition
Gross Operating Profit
gross operating profit-gross operating expenses
Term
EBITDA
Definition
Earnings Before Interest,Tax, Depreciation, and Amortization
Term
GAAP
Definition
Generally Accepted Accounting Principles
Term
PBX
Definition
Private Branch Exchange
(private telephone network used within an enterprise)
Term
RM
Definition
Revenue Management
Term
DND
Definition
Do Not Disturb
Term
OOO
Definition
Out Of Order
Term
HSKP
Definition
Housekeeping
Term
SWOT
Definition
Strenghts, Weaknesses, Opportunities and Threats
Term
VIP
Definition
Very Important Person
Term
PM
Definition
Preventive Maintenance
Term
P&L
Definition
Profit and Loss Statement
(summarizes revenues, costs, and expenses in a certain period of time)
Term
CO
Definition
Check Out
Term
CI
Definition
Check In
Term
VR
Definition
Vacant Ready
Term
VD
Definition
Vacant Dirty
Term
B&B
Definition
Bed and Breakfast
Term
DLX
Definition
Deluxe
Term
STD
Definition
Standard
Term
ADA
Definition
American Disability Act
Term
EEOC
Definition
Equal Employment Opportunity Commission
(federal agency working to prevent discrimination)
Term
GFI
Definition
Ground Fault Interrupter
(special outlet used for wet areas)
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