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Programs written by computer manufacturers or software development companies for sale on the open market to a broad range of users with similar needs. |
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A system that is delivered to customers ready (theoretically) to be turned on. The supplier buys hardware, writes application software that is tailored both to that equipment and to the specific needs of its customers, and then markets the entire system |
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Application Service Provider (ASP) |
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A company that provides access to and use of application programs via the Internet. The ASP owns and hosts the software; the contracting organization accesses the software remotely via the Internet. |
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A request by an organization or department for vendors to bid on hardware, software, or services. |
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A data processing task that is executed by different computer systems. The results are used to measure systems performance and to make comparative evaluations among systems. |
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An objective procedure in which weighted selection criteria are used to evaluate the overall merits of vendor proposals. |
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A system evaluation method in which a list is made of all required features. If a proposed system does not have a desired feature, the cost of developing or purchasing that feature is added to to the basic cost of the system. This method allows different systems to be compared and evaluated based on the costs of providing the required features. |
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Computer software that is developed and written in-house to meet the unique needs of a particular company. |
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The creation, control, and implementation by end users of their own information systems. |
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The creation, control, and implementation by end users of their own information systems. |
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End-User Development (EUD) |
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When information users develop applications on their own, rather than going through the information systems department. |
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An in-house group of analysts and technicians who answers employees' questions with the purpose of encouraging, supporting, coordinating, and controlling end-user activity. |
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Hiring an outside company to handle all or part of the data processing activities. |
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Business Process Management |
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Managing the process of improving business processes. Software has been developed to help organizations automate business process improvement tasks. |
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An approach to systems design in which a simplified working model, or prototype, of an information system is developed. The user experiment with it to determine what they like and don't like about the system. The developers make modifications until the users are satisfied with the system. |
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Prototypes that are further developed into fully functional systems. |
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Conceptual Systems Design |
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The system development life cycle phase where a general framework is created to implement user requirements and solve problems identified in the analysis phase. |
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