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Business Process Categories |
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1) Operating Events 2) Information Events 3) Decision/Management Events |
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Information Event Examples |
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Record Order; Calculate Amount Total; Mark Paid; Give Customer Copy of Order; Give Accounting Order Copy |
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A file that contains records of individual transactions (events) that occur during a fiscal period |
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Means the data used to generate the requested report are processed as the report is created |
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Operating activities performed within a business process to provide goods or services to customers |
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Resources Events Agents Location |
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A set of interrelated centrally-coordinated files |
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Refers to jobs or tasks performed by members of a workgroup to achieve some objective |
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Traditional Accounting System Problems |
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Input: Narrow Set of Transactions Process: Classifies and summarizes transaction data Output: Produces narrow functional views |
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The computer-input device is connected to the CPU |
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Denotes a single activity within a business process |
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Receive customer order; receive customer payment; make order; give order |
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A file that stores cumulative information about an organization's entities |
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Immediate response to an information user |
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Facilitates accomplishing the primary activities |
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Decision/Management Events |
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Activities where management and other people make decisions about planning, controlling, and evaluating business processes |
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Are business events that cause a change in the organization's assets, liabilities, or owner's equity. |
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Accumulates transaction data for a period of time called a batch or group of transaction data. Then all of the transactions in the file are posted to the master file in one processing run. |
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A series of activities intended to accomplish the strategic objectives of an organization |
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Events that create customer value and provide organization distinctiveness in the marketplace |
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Recording, maintaining & reporting useful information to management |
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Characteristics of an AIS |
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Designed to collect, maintain, and process data |
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Business activities that add value or usefulness to an organization's product or services. *Can be physical or technological* |
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Delivering goods, services to customers for payment |
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Converting goods and services acquired into goods & services for sale. |
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Acquisition/Payment Process |
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Activities involved in acquiring, paying for, and maintaining the goods and services |
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