Term
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Definition
- "No operating system found" is an MS-DOS error message and might mean that a floppy disk was left in your Windows XP Computer.
- Most Windows boot sector or boot file errors can be fixed with either the Emergency Repair Process or Recovery Console.
- Safe Mode is used to diagnose and resolve driver or startup problems
- Event viewer should always be checked as part of the troubleshooting process to see what error messages are being reported by Windows. |
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Term
Which of the following options are valid procedures for trying to resolve corrupted boot files with Windows XP? (choose 2)
1. Recovery Console
2. sys.com
3. fdisk.exe
4. Emergency Repair Process |
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Definition
| 1,4; Both allow you to repair problems with the boot files. |
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Term
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Definition
| Windows 9x term for paging or page file (virtual memory) |
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Term
You installed Windows XP in the default location, C:\windows. What will be the effect of deleting your boot.ini file?
1. Your system with boot as normal but will not display a boot menu.
2. Your system will not boot and will display a missing boot.ini error message
3. your system will not boot and will display a missing ntoskrnl32.exe error message
4. Your system will not boot and will display a missing ntdetect.com error message. |
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Definition
| 1. your system will bot as normal; when boot.ini is missing, Windows attempts to boot from the default installation location. |
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Term
You are missing your copy of ntldr, and your Windows XP computer will not boot. How can you replace your copy of ntldr?
1. use the retrieve.exe command to get a copy from the Windows XP installation CD-ROM.
2. Replace this file via the Recovery Console
3. This file is not required and does not have to be replaced.
4. Copy it from any other computer that is running Windows XP |
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Definition
| 4. ntldr is identical across all copies of Windows XP. |
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Term
What is the ntbootdd.sys file?
1. Text configuration information for your Windows XP system.
2. The boot loader
3. The SCSI driver for your SCSI adapter if the BIOS is disabled on the adapter
4. The boot menu configuration file |
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Definition
| 3. ntbootdd.sys containts the SCSI driver for your SCSI adapter if the BIOS on the adapter has been disabled |
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Term
What file or files make up the user portion of the Registry?
1. registry.dat
2. system.ini and registry.dat
3. user.dat
4. ntuser.dat |
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Definition
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Term
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Definition
| If you are having a print spooler problem, restarting the spooler service is usually the correct answer |
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Term
| Common Automatic Reboot (auto-restart) errors |
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Definition
- Service configuration
- CPU fan
- Power supply problem
- Power source problem
- Bad memory
- Network attack
- Automatic updates |
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Term
| Common reasons for Stop errors |
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Definition
- Service, application, or device error
- Compatibility problems
- Hardware problems
- File system corruption errors
- Compatibility issues with firmware or BIOS
- Viruses |
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Term
Stop errors information:
First Line |
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Definition
- error type numerically
- memory address of the code that was being accessed
- type of access attempted or error parameter
- memory address that made the access attempt |
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Term
Stop errors info:
Second Line |
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Definition
- text-based description of the error
- if possible, name of the driver that was found at that location. |
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Term
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Definition
- Dealing with stalled print spooler and other services by restarting services
- Identifying root causes for auto-restart and Stop errors
- using Event Viewer to diagnose driver problems
- Dealing with application start problems in the form of shortcuts, settings, or memory space issues |
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Term
What command is used to restart a service from the command prompt?
1. service.exe
2. services.exe
3. cmdrun.exe
4. net.exe |
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Definition
| 4. net.exe is the command that can stop and start services from the command prompt |
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Term
Only 16-bit Windows applications will produce General Protection Faults (GPFs).
(T/F)? |
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Definition
| False: 16-bit applications will GPF more often and are responsible for most, but not all, GPFs. |
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Term
| Use Windows XP boot disk only... |
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Definition
| as a replacement for a damaged or corrupted hard drive boot sector |
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Term
| Emergency Repair Disk (ERD) |
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Definition
| is not required when performing an Emergency Repair with Windows XP, Vista, or 7 |
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Term
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Definition
are required to fully restore a computer to its original state and identity on the network.
If you are concerned with the data and file system permissions only, you do not need to back up the system state |
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Term
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Definition
| replacement for the F8 boot option of Last Known Good Configuration although Microsoft still supports the older and widely known Restore feature. |
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Term
Lost Automatic System Recovery
(ASR) Floppy disk |
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Definition
| You will not be able to restore that ASR backup |
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Term
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Definition
- Using the NTBackup.exe utility to protect your data
- F8 boot options that can be used to correct startup problems
- System restore points and how to use them to repair configuration problems
- Recovery CDs and partitions, and rescue CDs and partitions |
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Term
What command would you use from Recovery Console to attempt to repair the boot sector?
1. listsvc
2. disable
3. systemroot
4. fixboot |
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Definition
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Term
Which file is not required on a Windows XP boot disk?
1. ntldr
2. ntbtlog.txt
3. ntdetect.com
4. boot.ini |
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Definition
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