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Definition
| The comparison of a current product to industry standards or past standards to attain a measurements of Baseline. |
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| Conformance to Requirement |
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Definition
| The point where the project and product meet the standards of the written specifications defined at project inception (or modified through change control.) |
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| Cost associated with not meeting quality expectations of the projector product. |
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| A problem or error in the creation of the work of the project. |
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| The process of correcting or improving an error in the creation of the project. |
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| A product that can be used as it was intended when designed. |
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| Diagrams that display the connectivity of pieces of a system. |
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| A ranking to classify products that have different functions or features. |
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| A technique that takes a proactive stance to process development, one that makes improvements throughout a process as time evolves. |
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| The average value in measurement of a population. |
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| The level of success at which a product performs its intended use. |
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| Cost of planning and executing a project within an acceptable range of error (or error free.) |
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| Adjustments made to modify the output of a process to achieve a better degree of quality. |
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| The degree to which a set of inherent characteristics fulfill requirements. |
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| Observing project results to verify they meet the applicable quality standards while attempting to improve overall quality. |
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| The likelihood of a product or service to function as planned. |
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| A rule that states if seven connective data points are on one side of the mean (above or below) or increasing/decreasing, then the process is out of control and should be investigated. |
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Definition
| A measurement of acceptability of a product or process. |
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Definition
| A non-random or intermittent variable in a system. |
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Definition
| The area on the sides of a mean of a control chart that the customer has established as acceptable limits for testing; can be above or below but not between the control limits. |
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Definition
| Selecting a section of the population to use for a measurement (instead of the entire population.) |
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| A technique which emphasizes executing the project and total cost of ownership over the product life cycle as effectively as possible. |
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Definition
| Developed by the International Organization for Standardization (ISO) as a means to plan, control, and document processes, and overall improve quality. |
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Definition
| Identification of the few problems that have the most occurrence on a measurement in a system/project, etc. |
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Definition
| The identification of applicable quality standards and how to attain them on the project or product. |
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| Brainstorming (Technique) |
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Definition
| A data generating technique which includes team members or subject matter experts for the purpose of solving project problems, identifying project risk, and planning related activities. |
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Term
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Definition
| The aea of measurement three standard deviations (or Sigma) from the mean on a control chart. |
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Term
| Failure Mode and Effect Analysis (FMEA) (Technique) |
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Definition
| A process that analyzes every failure mode in every piece of a product. The analysis is then reviewed for impact on every aspect of the system. |
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| The characteristics that the user desires built into a product. |
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Definition
| (Ishikawa Diagrams) Diagrams that break down possible areas for failure in a process and allow analysis of impact for the area, sometimes considered an ideal tool for root cause analysis. |
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Definition
| A decomposition approach to breaking a system or process into block steps that can be repeated by following the diagram. |
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Definition
| Diagrams that break down possible areas for failure in a process and allow analysis of impact for the area; considered an idea tool for root cause analysis. |
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Definition
| A bell-shaped curve that is in sync, with the mean of the population. |
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| Parametric Estimating (Technique) |
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Definition
| An estimating technique that utilizes historical or industry data to create an estimate based on parameters such as a per unit or size variable. |
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Definition
| A histogram that allows prioritization of problem areas on a project, system, etc. |
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| The entire group of similar criteria (Ex: All Americans, all owners of a particular products.) |
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Definition
| A set of activities completed in a certain order to accomplish a desired objective. |
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Definition
| A set of activities completed in a certain order to create a product, result or service. |
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Definition
| The periodic analysis of project performance, to verify that the project will meet the applicable quality standards. |
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| Reviews of quality activities that apply to lessons learned and can be applied to current and future projects. |
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Definition
| Actions used to modify/repair defective products to come within specifications of the desire process outcome. |
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| Root Cause Analysis (Technique) |
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Definition
| A technique that is used to discover what is an underlying problem or defect or variance with a system or product. |
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Definition
| A part of the population used for a measurement (instead of the entire population) |
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Definition
| The measurement of a variation within a distribution. |
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Definition
| A value related to the project such as scope, time, cost, or quality that if crossed, activates some type of report, action, or procedure. |
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Definition
| Creation and delivery of a product that has met the specified requirements and conformance (or functionality) of use. |
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| A graph of data that shows the measurement of a process over elapsed time. |
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| A process that examines which variables have a greatest outcome on a process or product. |
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Definition
| A document (or piece of document) that describes the requirements that something is to be created by or performed to as well as verifiable when it has been created. |
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