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70-290
Managing and Maintaining a Microsoft Windows Server 2003 Environment
51
Computer Science
Professional
03/28/2008

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Term
What are the 4 Editions of Windows Server 2003?
Definition
Web Edition
Standard Edition
Enterprise Edition
Datacenter Edition
Term
What are the minimum and recommended Processor speeds for each of the 4 versions of Server 2003?
Definition
Web Edition 133 MHz min. 550 MHz rec.
Standard Edition 133 MHz min. 550 MHz rec.
Enterprise Edition 133 MHz min. 733MHz rec.
Datacenter Edition 400 MHz min. 733 MHz rec.
Term
What are the minimum, recommended and maximum ram for each of the 4 editions of Server 2003?
Definition
Web Edition
min. 128 MB
rec. 256 MB
Max. 2 GB
Standard Edition
min. 128 MB
rec. 256 MB
max. 4 GB
Enterprise Edition
min. 128 MB
rec. 256 MB
max. 32 GB
Datacenter Edition
min. 512 MB
rec. 1 GB
max. 64 GB
Term
what is the minimum disk space required and the Symmetric Multiprocessing Support (SMP) for each of the 4 editions of Server 2003?
Definition
Web Edition
MDS 1.5 GB
Up to 2 Processors
Standard Edition
MDS 1.5 GB
Up to 4 Processors
Enterprise Edition
MDS 1.5 GB
Up to 8 Processors
Datacenter Edition
MDS 1.5 GB
Up to 32 Processors
Term
Can a computer running the Web Edition of Server 2003 be part of a domain?
Definition
A computer running Web Edition can be part of a domain, but it can't function as a domain controller.
Term
What 2 features required for a computer to function as an Internet Gateway are not included in the Web Edition of Server 2003?
Definition
The Internet Connection Firewall (ICF)and the Internet Connection Sharing (ICS) features are not included in the Web Edition of Server 2003.
Term
How many web connections can a computer running the Web Edition of Server 2003 support?
Definition
The Operating System an unlimited number of Web connections but is limited to 10 simultaneous Server Message Block (SMB) connections. No more than 10 internal network users can access the server's file and print resources at any one time.
Term
What are the 7 features included with the Standard Edition of Server 2003 that are described in the book?
Definition
Directory services
Internet services
Infrastructure service
TCP/IP routing
File and print services
Terminal Server
Security services
Term
What are the 4 features included with the Enterprise Edition of Server 2003 that are not in the Standard Edition?
Definition
Microsoft Metadirectory Services
Server Clustering
Hot Add Memory
Windows System Resource Manager (WSRM)
Term
The Datacenter Edition is almost identical in it's feature set to Enterprise Edition. What are the 2 features found in Enterprise that are not found in Datacenter Edition?
Definition
Internet Connection Sharing (ICS)
Internet Connection Firewall (ICF)
Term
What 2 editions of Server 2003 can't be purchase through retail channels.
Definition
Web Edition
Datacenter Edition
Term
Which 2 editions of Server 2003 are available in versions that support computers equipped with Intel Itanium processors.
Definition
Enterprise Edition
Datacenter Edition
Term
What are the 2 installation phases for Server 2003?
Definition
Text Mode
Graphical Mode
Term
What 2 methods do Network Admins who are responsible for a large number of computers use to streamline or automate the installation of Server 2003?
Definition
Answer files - a script containing all the options presented to the user during an installation.
Disk Images - A bit for bit copy of the hard drive in a computer that has the OS already installed. All computers must have the same hardware configuration.
Term
What are the 11 roles you can select from the Configure your Server Wizard?
Definition
File Server
Print Server
Application Server ( IIS, ASP.NET)
Mail Server (POP3, SMTP)
Terminal Server
Remote Acess / VPN Server
Domain Controller (Active Directory)
DNS Server
DHCP Server
Streaming Media Server
WINS Server
Term
What is a tree?
Definition
When an enterprise has more than one domain in it's Active Diretory and the share contiguous DNS names. Example contoso.com, us.contoso.com and europe.contoso.com contoso.com would be the root domain or parent.
Term
What is a Forest?
Definition
If domains in an Active Directory do not share a common root domain, they exist as multiple trees. An Acrtive Directory that consists of multiple trees is called a forest. The forest is the largest structure in an Active Directory.
Term
What are Objects in an Active Directory hierarchical structure?
Definition
Objects are resources domains, users,groups,printers,applications, files ect.
Term
What is a leaf object.
Definition
A leaf object is an object that can't contain another object, such as a user or computer.
Term
The MMC uses a two pane design. What are the left and right panes called.
Definition
The left pane is called the scope pane or console tree. It contains a hierarchical list of the snap-ins installed in the console and any subheadings that the snap-ins provide.
The right pain is called the details pane. Selecting an element in the scope pane displays its contents in the details pane.
Term
What are the 2 types of MMC snap-ins?
Definition
Standalone - A stand-alone snap-in is a single tool that you can install directly into an emptyy MMC console.
Extension - An extension snap-in provides additional functionality to specific stand-alone snap-ins.
Term
What or the 4 options you can set for custom MMC consoles that determine what changes other users can make to the console's configuration.
Definition
Author Mode - Provides full console access. All new consoles you create are configured to use Author Mode.
User Mode: Full Access - Allows users to navigate between snap-ins and between open windows and to access all portions of the console tree. Prevents users from adding or removing snap-ins or changing the console properties.
User Mode: Limited Access, Multiple Windows - Allows users to create new windows and view multiple windows in the console, but prevents them from closing existing windows.
User Mode: Limited Access, Single Window - Prevents users from opening new windows and allows them to view only one window in the console.
Term
Remote Desktop Connection client program is installed by default on the Server 2003 and windows XP OS's, but it can run on any other 32 bit version of windows. What are the 2 procedures for installing the client.
Definition
From the Windows Server CD from the welcome screen, click perform additional task hyperlink, and the click Set Up Remote Desktop Connection - Installshield Wizard.
Create a share on a network out of the Systemroot\System32\Clients\Tsclient\Win32 folder. Connect the share from the client computer and run the Setup.exe file.
Term
What are the 3 ways to send an Remote Assistance request.
Definition
Windows Messenger - Expert's username must be in you contacts list and they must be logged on.
E-mail - both computers must be using a MAPI-compliant e-mail client.
File - When the invitation is saved to a file, you can use any method to send it to an expert, such as a non-MAPI e-mail message, an FTP transfer, or a floppy disk.
Term
What are the 5 Protective features of Remote Assistance?
Definition
Invitations - Can't connect unless you have an invitation from the client.
Interactive connectivity - A user must be present at the client console to grant the expert access.
Client-side control - The client always has ultimate control over a Remote Assistance connection.
Remote control configuration - Users and Administrators can specify whether experts can take control of client computers through the system properties dialog box or Remote Assistance group policies.
Firewalls - Remote Assistance uses Transmission Control Protocol (TCP) port number 3389 for all its network communications. It is recommended that you block the port in the firewall if you network uses RA internally and is connected to the internet, unless you provide RA to clients over the internet then you would have to keep the port open.
Term
Windows Server 2003 system performance can be broken down into 4 subsystems.What are they?
Definition
Processor
Memory
Disk
Network
Term
What are the three basic logs in Event Viewer that appear on all Server 2003 computers?
Definition
Application - Contains information about specific programs running on the computer
System - Contains information about events generated by Server 2003. The types of events are pregenerated by the OS and can't be changed. This is the primary log for Server, and should be checked first when looking for info about system problems.
Security - Can contain info about security related events, such as failed logons, attempts to access protected resources, and success or failure of audited events.
Term
When a Server 2003 machine is promoted to a domain controller, what to Event Viewer logs are added?
Definition
Directory Service - Contains info about the Active Directory directory service, such as irreconcilable object replications or other significant events.
File Replication Service - Contains info about the success or failure of the replication activities that occur between Active Directory domain controllers.
Term
On the general tab of each log's properties dialog box, you can specify the maximum size of the log and its behavior when the log reaches its maximum size. What are the log retention options?
Definition
Overwrite Events As Needed - The log erases the oldest individual entries as needed once the log has reached its specified maximum size.

Overwrite Events Older Than X Days - The log retains all entries for the number of days (1 - 365) specified and overwrites older entries as needed. If the log meets the specified maximum size and there are no entries older than the days specified the log stops writing events.

Do Not Overwrite Events (Clear log Manually)- The system retains all log entries until they are manually erased by an administrator. Once the log reaches the specified maximum size the system stops writing events to the log.
Term
How do you open Task Manager?
Definition
Right click an open area of the taskbar and then select Task Manager.

press Ctrl+Alt+Del
Term
What are the five tabs displayed on Task Manager?
Definition
Applications
Processes
Performance
Networking
Users
Term
In addition to monitoring info about system processes, you can also manipulate them with Task Manager. By right clicking a process you can perform what actions?
Definition
Set Priority - Modifies the amount of processor time allocated to the process in relation to the other processes running on the system.

Set Processor Affinity - Specifies which processor on a multiprocessor computer you want to use to run the process.

End Process - Halts the process immediately. All unsaved data is lost.

End Process Tree - Halts the process and any child or related processes immediately. All unsaved data is lost.

Debug - Causes an exception to halt a process and attach it to the debugger, if one is installed on the system.
Term
What are the items shown on the Network tab of Task Manager?
Definition
Shows all active connections by name.
Connection Speed
Bandwidth
Utilization Percentage
Operational Status
There is also a graph displaying the bandwidth utilization for the currently selected network connection.
Term
The User tab of Task Manager list all of the users who are currently logged on either locally or remotely connected over the network. Using the controls on this tab what can you do to a user?
Definition
Log off a user
Forcibly disconnect a user
Send a message to a user
Term
The Performance console is one of the most powerful tools in Server 2003. What are the two snap-ins that make up the Performance console?
Definition
System Monitor - Displays real time performance data as collected from configurable components called performance counters.

Performance Logs and Alerts - Records data from performance counters over a period of time and executes specific actions when counters reach a certain value.
Term
What is a bottleneck?
Definition
A bottleneck is a component that is not providing an acceptable level of performance compared to the other components in the system.
Term
There are a variety of reasons bottlenecks can occur, what are the three reasons listed in the book?
Definition
Increased server load - A server may function adequately in a particular role at first, but as you add users and tasks, the inadequacy of one or more components might become more pronounced.

Hardware failure - Hardware failures do not always manifest themselves as catastophic stoppages. A component might malfunction intermittently for a long period of time, causing degraded server performance that is inconsistent.

Changed server roles - Different applications have different resource requirements. You might have a computer that functions adequately as a Web server, but when you change the role to that of a database, you find that the processor is not fast enough to handle the load that the new application places on it.
Term
When monitoring processor performance, what are the 4 counters used and their acceptable levels?
Definition
Processor:%Processor time - Specifies the percentage of time that the processor is busy. This value should be as low as possible, with anything below 85 percent being acceptable.

System: Processor Queue Length - Specifies the number of program threads waiting to be executed by the processor. This value should be as low as possible, with values less than 10 being acceptable.

Serve Work Queues: Queue Length - Specifies the number of requests waiting to use a particular processor. This value should be as low as possible, with values less than 4 being acceptable.

Processor: Interrupts/sec - Specifies the number of hardware interupts the processor is servicing each second. The value of this counter can vary greatly and is significant only in relation to an established baseline. A hardware device that is generating too many interrupts can monopolize the processor, preventing it from performing other tasks.
Term
Memory is the most important subsystem to monitor because memory problems can affect all of the other subsystems. What is the most common memory related issue and what does it do?
Definition
Memory leak - A memory leak is the result of a program allocating memory for use but not freeing up that memory when it is finished using it. Over time, the computer's free memory can be totally consumed, degrading performance and ultimately halting the system.
Term
What are the 5 memory counters used to monitor memory and what are their acceptable levels?
Definition
Memory: Page Faults/Sec - Specifies the number of times per second that the code or data needed for processing is not found in memory. This value should be as low as possible, with values below 5 being acceptable.

Memory: Pages/Sec - Specifies the number of pages per second that were not in RAM and had to be accessed from disk or that had to be written to disk to make room in RAM. This value should be as low as possible, with values from 0 to 20 being acceptable.

Memory: Available Bytes - Specifies the amount of available physical memory in bytes. This value should be as high as possible and should not fall below 5 percent of the system's total physical memory, as this may be an indication of a memory leak.

Memory: Committed Bytes - Specifies the amount of virtual memory that has space reserved on the disk-paging files. This value should be as low as possible and should always be less than the amount of physical RAM in the computer.

Memory: Pool Non-Paged Bytes - Specifies the size of and area in memory used by the OS for objects that cannot be written to disk. This value should be a stable number that does not grow without a corresponding growth in server activity. If the value increases over time this could be an indication of a memory leak.
Term
When monitoring disk performance, what are the 5 counters used and their acceptable levels?
Definition
PhysicalDisk: Disk Bytes/Sec - Specifies the average number of bytes transferred to or from the disk each second. This value should be equivalent to the levels established in the original baseline readings or higher.

PhysicalDisk: Avg. Disk Bytes/Transfer - Specifies the average number of bytes transferred duting read and write operations. this value should be equivalent to the levels established in the original baseline readings or higher.

PhysicalDisk: Current Disk Queue Length - Specifies the nmber of pending disk read or write requests. This value should be as low as possible, with values less than 2 being acceptable per disk spindle.

PhysicalDisk: %Disk Time - Specifies the percentage of time that the disk drive is busy. This value should be as low as possible, with values less than 80 percent being acceptable.

LogicalDisk: %Free Space Specifies the percentage of free space on the disk. This value should be as high as possible, with values greater than 20 percent bring acceptable.
Term
Monitoring network performance is more complicated than the other three subsystems because many factors outside the computer can affect network performance. If you suspect this is the case, you should be looking for causes external to the computer. What are the three counters used for monitoring network performance and their acceptable levels?
Definition
Network Interface: Bytes Total/Sec - Specifies the number of bytes sent and received per second by the selected network interface adapter. This value should be equivalent to the levels established in the original baseline readings or higher.

Network Interface: Output Queue Length - Specifies the number of packets waiting to be transmitted by the network interface adapter. This value should be as low as possible, and preferably zero, although values of 2 or less are acceptable.

Server: Bytes Total/Sec - Specifies the total number of bytes sent and received by the server over all of its network interfaces. This value should be no more than 50 percent of the total bandwidth capacity of the network interfaces in the server.
Term
What are the three subheadings under the Performance Logs and Alerts snap-in in the Performance Console.
Definition
Counter Logs - Enables the performance console to capture statistics for specific counters to a log file at regular intervals over a specified time.

Trace Logs - Enables the performance console to record information about system applications when certain events occur, such as disk I/O operations or page faults.

Alerts - Enables the Performance console to monitor the values of a specific counter at regular intervals and perform an action when the counter reaches a specified value.
Term
What are the three main criteria used to evaluate backup hardware devices?
Definition
Capacity - You should select a device that is capable of storing as much of your data as possible. Ideally the entire backup can fit on one tape, cartridge or other medium.

Speed - The speed of the backup device should be based on the amount of data you need to backup and the time in which you have to backup the data (backup window).

Cost - Backup devices run from 100 to 200 dollars for smaller devices to possibly 5 figures for faster larger capacity devices, You must also be aware of the product's extended costs. Backup devices use removable medium such as tape or disk cartridge. The most common method for evaluating cost is per megabyte or gigabyte, divide the cost of the medium by the number of MB or GB it can store.
Term
What is an autochanger?
Definition
Autochangers are hardware devices that contains one or more drives(usually magnetic tape drives, but optical disk and CD-ROM autochangers are also available), amedia array, and a robotic mechanism that swaps the media in and out of the drives. These devices are sometimes called jukeboxes or tape libraries.
Term
What are the types of drive interfaces used with backup devices?
Definition
Intergrated Device Electronics (IDE)
Universal Serial Bus (USB)
The most common Interface is Small Computer System Interface (SCSI)
The newest to hit the mainstream is IEEE 1394 (Firewire).
Term
Does Server 2003 have backup software included in the OS?
Definition
Server 2003 includes backup software with basic functionality for single-system backups, but as with most OS backup programs, it lacks the advanced features that are required to effectively back up a complex network environment.
Term
The most basic function of a backup software program is to let you select what you want to back up, which is sometimes called the target. In most cases, you can select what 4 targets?
Definition
Entire Computers
Specific drives on a computer
Specific folders on a drive
Specific files in a folder
Term
A good backup program provides filters that enable you to select targets based on what criteria?
Definition
File and folder names
File size
File date/times
File attributes
Term
What are the 5 backup job types?
Definition
Normal - Backs up all files to the storage medium and resets each file's archive bit to indicate that the file has been backed up.

Copy - Backs up all files to the storage medium and does not reset their archive bits.

Differential - Backs up only the files that have changed since the last normal backup and does not reset their archive bits.

Incremental - Backs up only the files that have changed since the last normal or incremental backup and resets their archive bits.

Daily - Backs up only the files that were created or modified today and does not reset their archive bits.
Term
From the backup program's Options dialog box on the backup log tab, what are the three choices for backup logs?
Definition
Detailed - Logs all info including all the files and folders that were backedup.

Summary - Logs only key operations, such as loading a tape, starting the backup, or failing to open a file.

None - Do not log.
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