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3. Sub-culture, Age and Consumer Behaviour
na
16
Marketing
Undergraduate 2
06/10/2011

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Term
What is a sub-culture?
Definition

*A group whoose members share beliefs  and common experiences that set them apart from the members of the main culture

 

* Groups within a society which posses distinctive characteristics

 

Term
Examples of sub-cultural categories
Definition

Nationality - British, Italian, Indian

religion - Christian, Muslim, Jew

Geographic region - Western Eastern Southern

Race - African, Asian, Caucasian

Age - Teenager, Elderly

Gender - Male, Female

Occupation - Bus driver, Cook

Social Class - Lower, Middle, Upper

Term
What is an advantage of sub-culture for marketers
Definition
Subcultural analysis enables marketers to segment their markets to meet the specific needs, motivations, perceptions & attitudes shared by members of a specific subcultural group
Term
What is Micro-culture?
Definition

* A group that forms around a strong shared identification with an activity or art form

 

*A community of consumers who participate in or otherwise identify with specific art forms, popular culture movements, and hobbies

Term
What is Acculturation?
Definition
The process of learning the beliefs and behaviours endorsed by another culture
Term
What is enculturation?
Definition
The process of learning hte beliefs and behaviours endorsed by one's own culture
Term
What is Age Cohort?
Definition
A group of consumers of the same age who have undergone similar experiences
Term
Name the 4 important Age Cohorts?
Definition
The Teens, Generation X, Baby Boomers, The Grey Market
Term
Describe the Teen Market: Gen Y
Definition

*Gen Y: Born between 1977 & 1994

*Teens: Aged between 8 & 14

*Transition from childhood to adulthood

* Self Concepts tend to be unstable

*Are receptive to products that help them be accepted & assert their independence

Term

What are teen values, conflicts & desires?

(Saatchi and Saatchi)

Definition

Autonomy vs. Belonging

Rebellion vs. Conformity

Idealism vs. Pragmatism

Narcissism vs. Intimacy

Term
Describe Generation X, Baby busters or slackers
Definition

*Consumers born between 1966 & 1976

* Consumers aged between 18-29 and who were effected by the 1990s economic recession

* wrongly stereotyped as alienated, cynical, lazy

*Advertising campaigns trying to appeal to the stereotype failed

*An entrepreneurial generation

*Desire stable families

*Difficult for marketers to get a picture of. They will be powerful in years to come. Their tastes will be felt in fashion, pop culture, politics & marketing

 

Term
Describe the Baby Boomers
Definition

*People born between 1946 & 1965

*Are the most powerful age segment because of their size & economic clout

* As they age, their marketing priorities have changed

*Because of size it has been source of many cultural & economical changes

* The needs & desires have strong influence on housing, childcare, cars, clothing etc

* More active & physically fit than previous generations

 

Term
Describe the Grey Market
Definition

*Grey Power: Seniros economic clout

* Term used to describe the fast growing segment of consumers aged 62 or older

* Feel age vs. Look age

*Account for more than half of all spending in US

*In many product categories, seniors outspend other age groups

Term
Understanding Seniors
Definition

*Autonomy: Leading active lives & being self sufficient

* Connectedness: Bonding with friends & family

* Altruism: Giving something back to the world

* Personal Growth: trying new experiences and developing their potential

Term
What is Nostalgia?
Definition

* A bittersweet emotion when the past is viewed with sadness & longing

 

* Many classic products appeal to consumers memories of their younger days

Term
What is appeal?
Definition
The basis of the persuasive message in an advertisement which can be linked  to a range of emotions (fear) & message types (humor)
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