001.1. What collaboration services are available for electronic communications?

a. Web conferencing, instant messaging, collaborative workspaces, and application sharing

b. Collaborative workspaces, web technologies, Internet resources, and instant messaging

c. Defense Connect Online, web conferencing, instant messaging and web technologies.

d. Web technologies, web conferencing, instant messaging and internet resources

a. Web conferencing, instant messaging, collaborative workspaces, and application sharing

001.2. What enables users to communicate and interact with groups large and small, in real-time, using high-impact presentations and essential collaboration tools?

a. Microsoft Office SharePoint

b. Air Force Portal

c. Defense Connect Online (DCO)

d. Air Force Knowledge Now

c. Defense Connect Online (DCO)

001.3. What collaborative tool provides comprehensive content management and enterprise searches?

a. Defense Connect Online

b. Microsoft Office SharePoint

c. Air Force Knowledge Now

d. Air Force Portal

c. Microsoft Office SharePoint

002.1. What is the Air Force goal concerning accessibility to Internet resources?

a. to require Federal agencies to make their electronic and information technology accessible to people with disabilities

b. to make available new opportunities for people with disabilities

c. to ensure the Air Force Section 508project addresses E&IT accessibility issues before they adversely affect the mission and mission support functions

d. to provide personnel requiring access for official business maximum accessibility to Internet resources

d. to provide personnel requiring access for official business maximum accessibility to Internet resources

002.2. What continues to increase as a technique for obtaining and disseminating information worldwide?

a. use of the web or web technologies

b. use of .mil and . gov

c. information for release

d. governmental and nongovernmental sources

a. use of the web or web technologies

002.3. Name a few requirements that must be met for posting information on private Web pages.

Do not violate vendors license agreements, each page must display required warning notices and banners, all top-level pages must contain the web page maintainers organization, office symbol, commercial #, dsn #, organization email address

002.4. Who is the final approval authority for the Internet release package?

a. supervisor

b. flight commander

c. unit commander

d. superintendant

c. unit commander

003.1. What does "information" include?

any statement or reception of knowledge such as facts, data, or opinions, including numerical, graphic or narrative forms, whether oral or maintained in any media, including computerized databases, paper, microform or magnetic tape

003.2. What is the primary purpose of managing information effectively and efficiently?

a. to enhance the Air Force purpose

b. to enhance the Air Force mission

c. to reduce paper within the Air Force

d. to preserve records

b. to enhance the Air Force mission

003.3. What are the five ways we manage information in support of information resources management?

a. Security, Privacy, Information, Paperwork reduction, Create/Collection

b. Create/Collection, Privacy, Freedom of Information Act, Dissemination, Paperwork reduction

c. Security, Privacy, Freedom of Information Act, Paperwork Reduction, Records Preservation

c. Security, Privacy, Freedom of Information Act, Paperwork Reduction, Records Preservation

003.4. What are the stages of life cycle management?

a. creation/collection, processing, dissemination, use, storage, and disposition

b. storage, information, privacy, technology, processing, destruction

c. creation/collection, use, storage, privacy, information, destruction

a. creation/collection, processing, dissemination, use, storage, and disposition

004.1. How is communication defined?

a. the process of sharing ideas, information and messages with others

b. the process of sharing information, records and resources with others

c. the process of sharing ideas, records and messages with others

d. the process of sharing information, resources, and ideas with others

a. the process of sharing ideas, information and messages with others

004.2. What are the three parts of communications?

a. idea, message and the receiver

b. information, idea and message

c. idea, information and receiver

d. sender, message and receiver

d. sender, message and the receiver

004.3. What is the objective of the electronic communications program?

a. to direct, inform, persuade, or inspire

b. to create clear, efficient, and effective communications

c. to use logical organization and common, every day words, except for necessary technical terms

d. to identify a specific thought or object

b. to create clear, efficient, and effective communications

004.4. How should you write to identify who is responsible for what actions?

a. inactive voice

b. direct voice

c. active voice

d. formal voice

c. active voice

004.5. What should the average sentence length be?

a. 20 to 25 words

b. 10 to 15 words

c. 25 to 30 words

d. 15 to 20 words

d. 15 to 20 words

004.6. What type of memorandum is used if you circle, underline, or highlight the organization and office symbol of each recipient on the copy you give to them?

a. multiple-address memorandum

b. IN TURN memorandum

c. form memorandum

d. indorsement memorandum

a. multiple-address memorandum

004.7. Where do the words "IN TURN" get typed on an IN TURN memorandum?

a. one line above the first address of the memoradum for element aligned with the addresses

b. one line below the last address of the memorandum for element aligned with the addresses

c. one line below the last signature of the memorandum for element aligned with the signature

b. one line below the last address of the memorandum for element aligned with the addresses

004.8. What are the three types of formats for form memorandums?

a. Written, fill-out and optional statements

b. Fill-in, written and optional statements

c. Fill-out, optional statements and prewritten

d. Prewritten, fill-in and optional statements

d. Prewritten, fill-in and optional statements

005.1. What do indorsements add?

a. comments directly on the original memorandum, message or previous indorsement

b. messages directly on the original memorandum, comments or previous indorsement

c. comments not directly on the original message or memorandum

a. comments directly on the original memorandum, message or previous indorsement

005.2. What are the two types of memorandums?

a. multiple-page and same-page

b. same-page and separate-page

c. seperate-page and multiple-page

d. same-page and delivery-page

b. same-page and separate-page

005.3. What would yo do if the indorsement does not fit and must be typed on a blank piece of bond paper?

a. use the same-page indorsement format

b. use the multiple-page indorsement format

c. use the separate-page indorsement format

d. use the delivery-page indorsement format

c. use the separate-page indorsement format

005.4. What type of letter is used when warmth or sincerity is essential?

a. memorandum for record

b. explanatory memorandum for record

c. staff summary sheet

d. personal memorandum

d. personal memorandum

005.5. What are the three types of memorandum for records?

a. Separate-page, explanatory and the brief MFR

b. Same-page, brief and delivery MFR

c. Multiple-page, explanatory and same-page MFR

d. Same-page, explanatory and the brief MFR

a. Separate-page, explanatory and the brief MFR

005.6. What is a staff summary sheet used for?

a. to give the reader a quick synopsis of the purpose of the correspondence

b. used to summarize staff work, to request action or to forward information

c. to record information that otherwise would not be recorded in writing

d. used to provide information, forward items of interest, or summarize current or potential

b. used to summarize staff work, to request action or to forward information

005.7. What type of paper uses fragments to present key points, positions, and facts in a brief, orderly fashion when the user has knowledge of the subject?

a. Bullet backgroud paper

b. Position paper

c. Authentication paper

d. Talking paper

d. Talking paper

005.8. What type of paper is used to advocate or convince the reader on an argument or position?

a. Talking paper

b. Position paper

c. Bullet backgroud paper

d. Authentication paper

b. Position paper

006.1. What are the two classes of Air Force electronic messaging?

Organizational high grade service and Simple Mail transfer protocol email

006.2. What class uses Fortezza cards to sign and encrypt organizational messages to ensure message integrity, non-repudiation, and accountability?

a. Simple mail transfer protocol e-mail

b. Organizational high grade service

b. Organizational high grade service

006.3. What takes advantage of DOD's robust and trusted PKI?

a. signed email

b. encrypted email

c. all the above

c. all the above

006.4. Who is responsible for ensuring the record e-mails are properly filed for acess and retrieval?

a. the POC

b. the user

c. the site contact

d. the unit commander

b. the user

006.6. What can easily be mistaken for angry defiance when you use capital letters, exclamation points and strong adjective and adverbs?

a. positive enthusiasm 

b. positive excitement

c. negative enthusiasm

d. negative excitement

a. positive enthusiasm

006.7. What is the most common mistake before sending e-mail?

a. not checking grammar

b. not checking spelling

c. not checking the attachments

d. all the above

c. not checking the attachments

007.1. What backup method stores your old items that are important but rarely used?

a. an eternal hard drive

b.an external hard drive

c. auto archive

c. auto archive

007.2. What are the two ways you can archive?

automatically and manually

URE 17. When an Auto Archive storage process is used what type of folder is created?

a. Public

b. Private

c. Shared

d. Personal

d. Personal

008.1. What is considered official mail?

a. Registered mail

b. Official US government business

c. BITS

d. all the above

b. Official US government business

008.2. What is the term referring to the total system that collects, processes, and delivers communications?

a. Base information transfer system (BITS)

b. Official mail center

c. Activity distribution office

d. a and c

a. Base information transfer system (BITS)

008.3. Who is responsible for establishing a BITS to provide on-base distribution of communications?

a. User

b. Supervisor

c. Installation commander

d. Unit commander

c. Installation commander

008.4. Who acts as the bridge between the action office and the OMC?

a. Official mail center (OMC)

b. Base information transfer system (BITS)

c. Chief of plans (CP)

d. Activity distribution office (ADO)

d. Activity distribution office (ADO)

008.5. What office uses and/or reponds to official communications?

a. action office

b. base office

c. unit office

d. activity office

a. action office

008.6. What is done with undelivered mail containing the endorsement "DO NOT FORWARD" at the end of the workday?

a. stored in classified storage containers

b. stored in envelope on desk

c. stored on desk top

d. stored in safe with lock

a. stored in classified storage containers

008.7. If you are suspicious of a mailing and you are unable to verify the contents with the addressee or sender what should you do?

Stop. Do not open or handle the article.

Isolate the article and evacuate the immediate area.

Do not put the article in water or a confined space such as a desk drawer or a filing cabinet.

If possible, open windows in the immediate area to assist in venting potentially explosive gases. If a situation turns out to be a fake bomb scare, postal personnel will not be held liable for the package.

Do not take any chances or worry about possible embarrassment if the item turns out to be innocent. If there is any reason to velieve a letter or parcel is dangerous, contact the local military law enforcement officials for assistance.

Post the United States Postal Service (USPS) Poster 84, "Suspicious Mail or Package" in the work area.

008.8. Name five ways to identify a suspicious package.

1) return address

2) restrictive markings

3) sealed with tape

4) mispelled words or badly typed or written

5) rigid or bulky

009.1. Match the item in column A with the proper terms in column B. Each item in column B is used only once.

Column A

__ (1) The most secure service the USPS system offers.

__ (2) Confirmation of delivery including date, time, and location, and you can request to have letter mailed to you with a copy of the recipient's signature.

__ (3) Mail sealed against inspection.

__ (4) Provides a receipt to the sender and a record of delivery.

__ (5) Faster service offered by the USPS.

Column B

a. First-class

b. Signature Confirmation

c. Express

d. Registered

e. Certified

009.2. What type of mail class can not be used to send personal correspondence?

a. Periodical mail

b. Express mail

c. Registered mail

d. Standard mail

d. Standard mail

010.1. Who acts as the agent for all official on-base activities?

a. OMC

b. BITS

c. ADO

d. USPS

b. BITS

010.2. What is considered as "accountable mail"?

a. communications for which information must be maintained

b. communication for which accountability must be maintained

c. communications for which registered mail must be maintained

d. communications for which containers must be maintained

b. communications for which accountability must be maintained

010.3. What does the Air Force use to help control the communications while in Air Force channels?

a. container numbers

b. encrypted email

c. signed email

d. DD Form 2825

a. container numbers

010.4. What is the best choice for ensuring accountable mail containers remail in a controlled environment?

a. Certified mail

b. Periodical mail

c. Registered mail

d. Express mail

c. Registered mail

010.5. When you receive an accountable mail container fromt he activity distribution office or the OMC, what should you do?

compare the container number with the number listed on the container receipt to make sure you're signing for the correct package

010.6. When a response is not received on a receipt for classified information, within what time frame is a tracer action done?

a. 30 days for material sent within the Continental US

45 days for material sent outside the US

b. 45 days for material sent within the Continental US

30 days for material sent outside the US

c. 15 days for material sent within the Continental US

30 days for material sent outside the US

d. 40 days for material sent within the Continental US

50 days for material sent outside the US

a. 30 days for material sent within the Continental US

45 days for material sent outside the US

011.1. Match the classifications in column B with their description in columb A. Each item in column B is used only once.

Column A

__ (1) Refers to information or material of which unauthorized disclosure could reasonably be expected to cause serious damage to national security

__ (2) Refers to information or material of which unauthorized disclosure could reasonably be expected to cause exceptionally grave danger to national security

__ (3) Refers to information or material of which unauthorized disclosure could reasonably be expected to cause damage to national security

Column B

a. Top Secret

b. Secret

c. Confidential

011.2. What are the two classification decisions?

a. Top secret and secret

b. Original and derivative

c. Confidential and original

d. Derivative and secret

b. Original and derivative

011.3. Who may originally classify documents?

Only individuals occupying positions specifically authorized in writing may classify documents originally

011.4. What is an original classification?

a. initial idea that an item of information could be expected to cause issues to the nation security if it is subjective

b. initial decision that an item of information could be expected to cause damage to the nation security if it is subjective

a. initial plan that an item of information could be expected to cause issues to the nation security if it is subjective

b. initial decision that an item of information could be expected to cause damage to the nation security if it is subjective

011.5. Under what circumstances is information derivatively classified?

a. when it is extracted, paraphrased, restated, or generated in a new form

b. when it is extracted, paraphrased, restated, or generated in a new idea

c. when it is extracted, paraphrased, or generated in a new memorandum

a. when it is extracted, paraphrased, restated, or generated in a new form

012.1. What will a security investigation identify?

a. the necessary protection to classified documents

b. compromise of classified information

c. security protection while in transit to keep items from breaking out of the container

d. appropriate corrective actions are immediately implemented to prevent future security incidents

d. appropriate corrective actions are immediately implemented to prevent future security incidents

012.2. Define a "security violation".

any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information

012.3. What is a compromise?

when unauthorized individuals have had access to the classified information

012.4. What should you do if you find classified material out of proper control?

Take custody of and safeguard the material, if possible, and immediately report it to their commander, or equivelant, supervisor, or security manager

013.1. What is required for a person to receive classified information?

need to know, proper security clearance, and a signed non-disclosure agreement

013.2. How can you determine a person's security clearance?

Joint Personnel Adjudication System, Confirmation (written or verbal) from the person's security manager, supervisor or cc checking clearance level on temp duty or permanent change of station orders

013.3. Who is responsible for determining an individual's "need to know" for classified information?

a. authorized commander of the classified information

b. authorized possessor of the classified information

c. authorized supervisor of the classified information

d. authorized user of the classified information

b. authorized possessor of the classified information

013.4. Who is responsible for ensuring individuals who need access to classified information sign the SF 312?

a. supervisor or staff agency chiefs (or designated personnel)

b. user or staff agency chiefs (or designated personnel)

c. unit commander or staff agency chiefs (or designated personnel)

d. installation commander or staff agency chiefs (or designated personnel)

c. unit commander or staff agency chiefs (or designated personnel)

014.1. Which classification(s) of information may be transmitted through BITS?

a. Secret and Top Secret

b. Top Secret and Confidential

c. Secret and Derivative

d. Secret and Confidential

d. Secret and Confidential

014.2. Which method is used when transmitting Top Secret material to an installation serviced by diplomatic pouch?

a. Base Information Transfer System

b. Department of State Diplomatic Courier Service

c. Official Mail Center

d. Activity Distribution Office

b. Department of State Diplomatic Courier Service

014.3. When classified material is transmitted from one place to another, how should it be contained?

enclosed in two opaque, sealed envelopes, wrappings, or containers, durable enough to properly protect the material from accidental exposure and facilitate detection of tampering

014.4. When is it not required to use an outer container for Secret, Confidential or Unclassified information?

a. When entering the information into OMC

b. When entering the information into BITS

c. When entering the information into ADO

d. All the above

a. When entering the information into OMC

014.5. To whom is classified material addressed?

a. to a person and not to an official government activity

b. to a unit and not to a person

c. to an official government activity and not to a person

d. to a unit and not an official government activity

c. to an official government activity and not to a person

014.6. What is included on the inner container of a classified package?

complete mailing address of the sending and receiving activities, security classification markings, and any applicable special instructions

015.1. What plays a vital role in managing and operating Air Force activities?

a. Mission objectives

b. Programs

c. Records

d. Software

c. Records

015.2. Whose rights must be protected through the proper implementation of the records management programs?

US Government and persons

015.3. What are Draft records?

those that can be altered and have not been signed or officially released 

Those that have been signed, officially released and cannot be altered

015.5. How must Air Force units at all levels manage records?

systematically to make sure they are complete, accurate, trustworthy, and easily accessible

015.6. Place an X by the items that qualify as records.

__ (1) Stocks of Publications

__ (2) Electronic versions of maps

__ (3) Library material acquired for reference purposes

__ (4) Photographs received by an agency of the United States

(2) Electronic versions of maps

(4) Photographs received by an agency of the United States

015.7. What records relate solely to an individual's private affair?

a. Federal Records

b. Personal Records

c. State Records

b. Personal Records

016.1. Match the responsibility in column A with the position in column B. Items in column B may be used more then once.

__ (1) Manages the base staging area

__ (2) Ensures offices of records receive a staff assistance visit

__ (3) Ensures records custodians attend record management training

__ (4) Maintains the office files plan and accountability for active and inactive records

__ (5) Ensures all personnel who create, maintain, and dispose of records, attend records management training

__ (6) Trains all personnel within three months of assignment, whose duties include filing, maintaining, and disposing of records

Column B

a. RM

b. FARM

c. COR

d. RC

(1) a

(2) b

(3) c

(4) d

(5) c

(6) a

016.2. The BRM ensures offices of record receive a SAV how often?

a. every 12 months

b. every 24 months

c. every 6 months

d. every 9 months

b. every 24 months

016.3. What is a staging area used for?

for temporary storage of records pending destruction or transfer to a Federal Records Center (FRC)

In their original format or convert to one of the approved formats

017.1. What contributed to the need for an ERM solution?

Email revoluntionized the flow of communication and significantly contributed to the need for an ERM solution

017.2. Who will work together to create an effective, base-wide e-record file structure?

a. Unit commanders, supervisors and trainees

b. FARMs, CORs and RCs

c. BRMs, NCC Staff and CSAs

d. all the above

c. BRMs, NCC Staff and CSAs

017.3. What happens to a document after it is signed or approved by an authroized authority?

the document becomes a record and must be transferred to the shared drive designated for records to ensure proper life cycle management

017.4. Who must maintain the e-file box and assist and or file the records in the box?

a. FARMs and RCs

b. RCs and CORs

c. CORs and users

d. RCs and users

a. FARMs and RCs

017.5. Why do we want to fill out the summary information on documents we create?

Final records will be easier to manage and retrieve

018.1. How does AFRIMS ensure standardization and accuracy of every record series?

By ensuring offices Air Force-wide use the same disposition instructions for records

018.2. What is AFRIMS specifically responsible for automating?

Preparation and maintenance of the files maintenance and disposition plan, and files disposition control labels

018.3. What does AFRIMS provide from the RDS?

An on-line database of tables and rules

018.4. What labels does AFRIMS print?

subdivisions, file disposition control and file folder labels

Sensitive, classified or PA material

018.6. What is the decision logic table?

a read only database which allows users to view and print series RDS information, tables, rules, disposition instructions and notes

first is the publication series

second is assigned for control purposes only

019.1. What program generates the file disposition control labels?

AFRIMS

019.2. How many tables and rules can be applied to each record series?

a. only two

b. only one

c. only three

d. only five

b. only one

019.3. What are the requirements for placing disposition control labels on a guide card?

affixed to the first (left) tab position of the guide card, but the main thing is to be consistent

019.4. What purpose does the disposition guide card serve?

To identify the records filed behind it and to provide cutoff and disposition instructions for the records

either on the container or on a card or sheet of paper in the container or binder, where it is obvious

019.6. Where do you place the disposition control label when a series is filed in more than one container?

On the first container or on each container

019.7. What purpose do folders serve?

to group related paper records together

019.8. What should be done with folders when they become too bulky for use?

use more file folders as necessary

019.9. What is shown on the file folder label?

item number, series title, and the office of record

019.10. What is added to the file folder label when there is a retention period of one year or longer?

the year (calendar or fiscal)