Term
| What is the nature of communication? Can we avoid communicating? |
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Definition
| It is Impossible not to communicate anything as humans we are constantly communicating something |
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Term
| What is nonverbal communication? What are some characteristics of Nonverbal Communication? |
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Definition
Nonverbal communication is the act of giving or exchanging information without using any spoken words.It also in incudes
Gestures
Facial Expressions
Body Language
Posture
Glances |
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Term
Understand encoding and decoding and what they relate to in terms of people engaging in the
communication proces |
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Definition
Encoding- The sender encodes meaning to thier message so the sender can recieve it.
Decoding- The receivers perception of the message the that they have recieved |
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Term
| Differentiate between physical and spatial environment |
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Definition
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Term
| Differences in speech related and speech independent gesture |
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Definition
A Speach related gesture such as an array of pointing only means something when associated with words
While a speach independent gesture such as a shrug doesn't need verbal accompaniment |
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Term
| Understand how verbal and nonverbal comm. Interrelate. |
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Definition
You cannot vebally communicate without nonverbally communicating.
Non verbal channelsare believed over verbal channels |
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Term
Describe the nature versus nurture argument
be the nature versus nurture argument.
o Which is correct?
o Evidence for either standpoint |
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Definition
Nature-Our communication skills are hardwired in our genes
Nurture-We learn our communication skills through life and upbringing
Both are correct
Case studies done with:
Babies
Sensory Deprived People
Identical Twins
NonHuman Primates
Multi Cultural Studies |
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Term
| General findings from the studies (Nature v. Nurture). |
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Definition
That Non Verbal Communication is both learned and inherited
Smiling-Universal(nature)
Meaning of Middle Finger (Nurture) |
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Term
| Understand the three primary sources of nonverbal behavior |
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Definition
1.Inherited Neurological Programs
2.Experiences Common to all members of a species
3.Experiences that vary with culture. Class or Family |
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Term
Sensory Deprivation Experiments
(Nature vs. nurture) |
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Definition
BLIND DEAF Non verbal comm still present even though these actions weren't learned through standard channels
Favors Nature |
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Term
| What is social competence? Why is it important and what is it comprised of? |
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Definition
Social Competence is how effectively a person can Encode/Decode a Message.
Comprised of |
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Term
| Is it better to have more knowledge about nonverbal communication? Why? |
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Definition
| Yes it matters being a better communicator which helps you out in many aspects of life. |
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Term
| Identify and define some things that are commonly communicated through nonverbal behavior. |
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Definition
Interpersonal Orientation
Attitiudes
Intentions
Physical State
Personality
Personality
Personal Charecteristics
Intelligence
Deception and Insincerity
Appearance and Behavior |
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Term
| Know the names of the types of tests – don’t worry about procedure |
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Definition
| PONS, PONVA, JACBARA, IPT |
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Term
| Identify and define factors that contribute to accuracy in nonverbal processing. |
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Definition
Explicit Knowlege of Nonverbal cues favored (ie Face Readers)
Age- Curvilinear Correlation gets better plateaus then starts decreasing
Gender- Females have a slight advantage |
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Term
| Identify and define factors that contribute to accuracy in nonverbal encoding |
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Definition
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Term
| What are the steps to becoming a successful and skilled nonverbal observer? (5 things) |
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Definition
skill 1: The ability to quickly reduce stress.
skill 2: The ability to recognize and manage your emotions.
skill 3: The ability to connect with others using nonverbal communication.
skill 4: The ability to use humor and play to deal with challenges.
skill 5: The ability to resolve conflicts positively and with confidence. |
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Term
| Understand the OCEAN trait model – what does it stand for, and what do the traits indicate? |
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Definition
Openness to new experience; Conscientiousness;
Extraversion;
Agreeableness;
Neuroticism. |
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Term
| Define and describe the 6 types of perceptions (e.g., formality, constraint, etc.) |
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Definition
| 1.Fomality 2.Warmth 3.Privacy 4.Constraint 5.Distance 6.Constraint |
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Term
| Reacting to environments / Screeners v. Non-screeners |
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Definition
We react emotionally to environments
Non screeners react to every environment with no filter
While Screeners decide which Enviroments they react to and monitor which ones they don't |
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Term
| Define and describe the 4 different ways we perceive time. |
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Definition
1.As a Location/Dinnertime, too early to begin drinking, 420,timing of events
2.As a Duration/ How long something should last, Differences in perception of time.
3.Intervals/ How often is acceptable to see a friend, space between events effects how we see events
4.Patterns of Intervals/ Rythems of how days,and weeks proceed, this is why Monday holidays make our week seem wierd. |
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Term
| What are some things that affect our perceptions of an environment? |
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Definition
Color-Blue/green=Calm Orange/red=arrousal
Sound=Background music can effect sales
High workload + sporadic noise= High Stress
Movable Object- Where funiture is located effects how the room will ultimately function |
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Term
| How does the natural environment affect us? |
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Definition
Population- Creates geographical imperitives that effect comm, Network Density/ Network Diversity
Temperature- Warm=Increase in vioent behavior, higher crime rates, More MLB homeruns
Season- Spring Fever, Seasonal Affective Disorder
Other People in environment-Home field advantage, Levels of others involvement affect how it affects us. |
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Term
| Fixed features, Semi-Fixed Features, etc. |
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Definition
| Fixed Features, Permanent things such as cabinets and walls determine how a room will effect comm. and approiate communication distances |
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Term
| What style of architecture does American architecture favor? |
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Definition
| Comfort and Openness, warmer colors and soft |
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Term
| Evidence through Neonatal studies (Nature v. Nurture) |
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Definition
Feelings of Joy Surprise and intrest were easily expressed.
Fear anger and disgust were absent in thier expressions
Supports the Nature Arument |
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Term
| Evidence from seperated at birth Twin Studies (Nature v. Nurture) |
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Definition
Identical Genes different enviroments
Very similar Movement, Gesture and Posture, Vocal Characteristics, and Similar overall intrests and Personality
Emphasizes Nature over Nurture |
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Term
| Evidence From Non Human Primates (Nature v. Nurture.) |
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Definition
Behavioral Simularites linked to common biological and social problems
Very Similar display of anger, avoidance of pain
Favors Nature over nurture |
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Term
| Evidence From Multicultural Studies (Nature vs. Nurture) |
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Definition
Some Facial expressions are common (laughing, smiling)
However Many are different
2 Major influences of this are
1 Power Distance
2. Individualist Vs. Collectivist Culture
Leans toward Nurture |
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Term
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Definition
Psychological Feeling
-Color
-Furnishing |
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Term
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Definition
Based on everything from Objects to People
Increased formality=increased formal behavior |
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Term
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Definition
Based on everything from Objects to People
Increased formality=increased formal behavior |
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Term
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Definition
Enclosed enviroments suggest greater privacy
With greater privacy comes greater relaxation |
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Term
| Perceptions of Familiarity |
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Definition
| Unfamiliar environments tend to present us with rituals, roles and norms we aren't accustomed to which could inhibit our behaviors |
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Term
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Definition
How easily we can leave a situation
*Not always physical constraint sometimes psychological |
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Term
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Definition
| Based on how much space you have to conduct our communications, could be physical or psychological |
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