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PSYC 2600 Lectures 13, 14, 15, & 16
N/A
32
Psychology
Undergraduate 1
10/30/2011

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Term
subliminal priming/messages
Definition
words or pictures that are not consciously perceived but may nevertheless influence people's judgments, attitudes, and behaviors
Term
elaboration likelihood model
Definition
a model explaining 2 ways in which persuasive communications can cause attitude change:
centrally - when people are motivated and have the ability to pay attention to the arguments in the communication
peripherally - when people do not pay attention to the arguments but are instead swayed by surface characteristics (ie. who gave the speech)
Term
central route to persuasion
Definition
the case whereby people elaborate on a persuasive communication, listening carefully to and thinking about the arguments as occurs when people have both the ability and the motivation to listen carefully to a conversation
Term
peripheral route to persuasion
Definition
the case whereby people do not elaborate on the arguments in a persuasive communication but are instead swayed by other cues
Term
balance theory
Definition
We come to like other people and things through our relationships and feelings about other people ______ occurs when we agree with people we like, and disagree with people we don't like
Term
fear appeals
Definition
1. They must increase the target’s perceived
vulnerability BUT…
2. They must suggest a clear path to
prevention (response efficacy)
3. They must suggest easy enactment of the
prevention behavior (self-efficacy)
4. THUS, they must not induce too much fear
Term
primacy effect
Definition
if messages are back to back, going first will increase persuasiveness and the audience's memory of you
Term
recency effect
Definition
if messages are not back to back, go last, the message will be more persuasive and the audience will remember you better
Term
attitude inoculation
Definition
making people immune to attempts to change their attitudes by initially exposing them to small doses of the arguments against their position
Term
reactance theory
Definition
the idea that when people feel their freedom to perform a certain behavior is threatened,an unpleasant state of reactance is aroused, which they can reduce by performing the threatened behavior.
Term
conformity
Definition
a change in one's behavior due to the real or imagined influence of other people
Term
compliance
Definition
change in behavior due to direct requests from another person
Term
obedience
Definition
change in behavior due to commands (orders) of an authority figure
Term
informational social influence
Definition
the influence of other people that leads us to conform because we see them as a source of info to guide our behavior; we conform because we believe that others' interpretation of an ambiguous situation is more correct than ours and will help us choose an appropriate course of action
Term
private acceptance
Definition
conforming to other people's behavior out of a genuine belief that what they are doing or saying is right
Term
public compliance/ acceptance
Definition
conforming to other people's behavior publicly without necessarily believing in what we are doing or saying
Term
social norms
Definition
the implicit or explicit rules a group has for the acceptable behaviors, values, and beliefs of its members
Term
descriptive norms
Definition
people's perceptions of how people actually behave in given situations, regardless of whether the behavior is approved or disapproved of by others
Term
injunctive norms
Definition
people's perception of what behaviors are approved or disapproved of by others
Term
prescriptive norms
Definition
how should people react in the situation, regardless of others' approval/disapproval
Term
ingratiation
Definition
the process whereby people flatter, praise, and generally try to make themselves likable to another person, often of higher status
Term
low-balling
Definition
an unscrupulous strategy whereby a salesperson induces a customer to agree to purchase a product at a very low cost, subsequently claims it was an error, and then raises the price; frequently, the customer will agree to make the purchase at the inflated price
Term
bait & switch
Definition
gain agreement with a request, then switch request
Term
scarcity (as a tactic)
Definition
one should try to secure those opportunities that are dwindling ie. "only 2 left in stock!" "limited time offer!"
Term
door-in-the-face
Definition
First ask for a large request, then make a smaller request
Term
that's-not-all
Definition
Make a deal and then improve the offer
Term
foot in the mouth
Definition
Make friends via (embarrassing?) disclosure and then make a request
Term
social validation
Definition
one should be more willing to comply with a request if it is consistent with what similar others are thinking or doing
Term
pique
Definition
Make an unusual request to disrupt the target’s refusal script
Term
self and other enhancement
Definition
If you look good/trustworthy/competent, they’re more likely to comply with your request ~~ Flattery gets you somewhere!
Term
social power
Definition
Term
foot in the door
Definition
First persuade the person to comply with a small request, then make a larger request
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