Shared Flashcard Set

Details

10 C's of Business Communication
Business Communication
12
Communication
Undergraduate 1
01/19/2015

Additional Communication Flashcards

 


 

Cards

Term
Complete
Definition

All necessary information is included

 

Think about what your reader does and does not know

Term

Concise

 

Definition

No extra words


Avoid wordiness and stock phrases

Term
Clear
Definition

The message makes sense

 

Clear writing doesn't have to be interpreted 

Term
Conversational
Definition

Use common language

 

Would I say this speaking face to face with someone?

 

Conversational does not mean slangish

Term
Courteous
Definition
Tone is positive; focused on the reader
Term
Correct
Definition
All elements are accurate
Term
Coherent
Definition
The ideas connect and is easy for the reader to understand. Use transitional words and phrases to connect ideas.
Term
Considerate
Definition

The appearance is appealing:

  • Make the document look easy to read
  • Emphasize the message's main purpose
  • follow the basic paragraphing guidelines
Term
Concrete
Definition

Specifics are given

 

objects or events that are specific, they give exact information and don't require your reader to try to guess your meaning

Term
Credible
Definition

Valid sources are included

 

To make sure your writing is credible, do your research. Support your opinions.Check your information carefully, and use reliable, valid sources.

Term
Consistent
Definition
Make sure to use only one style of writing for the entire letter
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